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Recensioner av voco St David's Cardiff, an IHG Hotel

5 out of 5
voco St David's Cardiff, an IHG Hotel
Havannah Street, Cardiff, Wales

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 637 av 1002 recensioner" "
8 - Bra i betyg. 216 av 1002 recensioner" "
6 - Okej i betyg. 78 av 1002 recensioner" "
4 - Dåligt i betyg. 35 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1002 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

fredrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Mycket bra läge med fin utsikt över hamn och city. Något högt ljud på värmefläkt i övrigt utmärkt.
Bodde här 2 nätter i januari 2024
Svar från guest relations team 19 jan. 2024
Dear FredrikThank you for your feedback ,I am happy that you liked your stay with us and i will speak to maintenance regarding the fan noise Kind RegardsFOH Team

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Guest Relations Team 8 maj 2024
Dear Steve Thank you for your feedback Kind RegardsFOH Team

8/10 Bra

justine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a problem in our first room but was dealt with quick and moved. The view was amazing the only thing missing was somewhere to sit on the balcony Breakfast had so much to choice from.
Bodde här 1 natt i april 2024
Svar från The Guest Relations Team 30 apr. 2024
Dear Justine, Thank you for sharing your experience with us! We're delighted to hear that despite the initial hiccup, we were able to swiftly address it and ensure your comfort. It's fantastic to know that you enjoyed the stunning view from your room. Your feedback regarding the balcony seating is duly noted, and we'll certainly look into enhancing that aspect for future guests. We're glad you found our breakfast offerings to your liking; we strive to provide a wide variety to cater to all tastes. We hope to have the pleasure of welcoming you back for another memorable stay!

10/10 Fantastiskt

Danira

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience. We arrived early so our room wasn’t ready yet but we got to enjoy the spa while we waited. Loved the hot tub and infrared room. The pool was a bit too cold for me so I didn’t go in but it looked clean. I just wished you could go from the hotel to the spa without having to exit the building, especially when it’s cold outside. Staff was friendly and the concierge super helpful in securing a taxi and getting some directions for some activities. The room was clean and we appreciated that it had two chairs. The only negative we had was the food. I purchased dinner to go. The staff was accommodating but the burger and the chicken sandwich did not have much flavor. Other than that though it was a great experience and we would highly recommend this hotel. In the Cardiff Bay Area, super close to many great restaurants. A short Uber ride away from Cardiff central.
Bodde här 2 nätter i april 2024
Svar från guest relations team 25 apr. 2024
Dear Danira Thank you for your feedback ,I am happy that you enjoyed your stay with us , great experience , location and staff .Kind RegardsFOH Team

10/10 Fantastiskt

Helen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel - nice bayside location, friendly staff good rooms with balconies. Loved it! Parking is expensive but that’s just the area not the fault of the hotel!
Bodde här 1 natt i april 2024
Svar från voco St. David's Team 14 apr. 2024
Dear Helen Thank you for your feedback ,I am delighted that you enjoyed your stay with us , great hotel , location and friendly staff , the car parks are managed by NCP and Parking Eye directly .Kind RegardsFOH Team

10/10 Fantastiskt

Naveen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you're looking for a city break in Cardiff then Cardiff Bay is a great location. I especially liked the location of voco St David's because it has the wetlands nature reserve on one side where you can sit and enjoy birdsong and a low key beauty. And on the other side it has pubs, bars, chain restaurants, statues, interesting buildings like the Parliament and the church where Ronald Dahl was christened. The rooms have a floor to ceiling window leading to a balcony with a great view over the bay. Balcony doors are heavy and if you go out at night to take a picture wear shoes. I was in flip flops and skinned my big toe on the door. I'm clumsy, it's not the door. The spa is included for guests. I didn't book treatments but I did enjoy the large swimming pool and the hydrotherapy pool. It's excellent. Clean, spacious, friendly spa staff. I even went down the next morning and got a plaster for my toe from the spa reception. I had breakfast in my room. Can recommend. I ordered vegetarian sausages hoping they would be traditional Glamorgan sausages and they were! The food was perfectly seasoned but I wish they had put a salt and pepper shaker on the tray. I like extra pepper on my eggs and extra salt on my fried mushrooms. That did not stop me from eating every mouthful. It was very well cooked and seas
Bodde här 1 natt i april 2024
Svar från voco St. David's Team 12 apr. 2024
Dear Naveen , Thank you for your feedback ,I am delighted that you had a lovely stay with us , great location , room with a balcony , spa facilities and breakfast I do hope that we welcome you back again in the future .Kind Regards FOH Team

10/10 Fantastiskt

Liam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel we stayed here a few times. Only downside is the £24 parking you pay on top of the price of the stay. That’s the downside. Scandalous price to pay to park
Bodde här 1 natt i april 2024
Svar från voco St. David's Team 10 apr. 2024
Dear liam Thank you for your feedback ,I am pleased that you enjoyed your stay with us , very nice hotel , the car parks are public car parks managed by NCP and Parking Eye directly .Kind RegardsFOH Team

10/10 Fantastiskt

A

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel in a great location, stunning views of the bay
Bodde här 2 nätter i mars 2024
Svar från voco St. David's Team 2 apr. 2024
Dear AThank you for your feedback ,I am pleased that you enjoyed your stay with us , great hotel , location and views of the bay we look forward to welcoming you back in the future .Kind RegardsFOH Team

10/10 Fantastiskt

Gary

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent, more non Tesla EV chargers would be great.
Bodde här 2 nätter i mars 2024
Svar från voco St. David's Team 31 mars 2024
Thank you Gary for your 5 out of 5 review. We are happy you had an excellent time and we hope to welcome you back soon.

10/10 Fantastiskt

Helen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was lovely. Staff extremely helpful, friendly and attentive. Would highly recommend this hotel.
Bodde här 1 natt i mars 2024
Svar från voco St. David's Team 25 mars 2024
Thank you Helen for your 5 out of 5 rating. We are glad you had a good time and hope to welcome you back soon.

10/10 Fantastiskt

mary

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från voco St. David's Team 24 mars 2024
Thank you mary for your 5 out of 5 rating. We are glad you had a good time and hope to welcome you back soon.

10/10 Fantastiskt

Lewis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were greeted by the most friendly staff. The room was enormous and so well decorated. It felt high value. We had a room over looking the bay so the view was beautiful. Staff were very helpful when we needed a taxi booked. Room service was speedy and the food was incredible and well priced for what we got. 3am pizza was an unexpected highlight on the trip. The bathroom was really nice. Everything felt clean. Complimentary tea and coffee in the room was nice and the mini fridge keeping milk and water and cool was a nice addition. Check-in and out were both speedy. Would highly recommend to anyone looking to stay in the area. Will definitely be back.
Bodde här 1 natt i februari 2024
Svar från guest relations team 20 feb. 2024
Dear Lewis Thank you for your feedback ,I am happy that you enjoyed your stay with us ,Staff , room and check in .kind regardsFOH team

8/10 Bra

Sarah

Bodde här 2 nätter i februari 2024
Svar från voco St. David's Team 24 mars 2024
Thank you Sarah for your 5 out of 5 rating. We are glad you had a good time and hope to welcome you back soon.

10/10 Fantastiskt

kathryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Flawless
Bodde här 1 natt i januari 2024
Svar från voco St. David's Team 16 feb. 2024
Dear Kathryn Thank you for your feedback ,I am happy that you enjoyed your stay with us , FlawlessKind RegardsFOH Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
Great staff. Breakfast and dinner very good. Room large with 2 armchairs. Coffee machine a nice touch but not enough tea / milk provided although staff from room service staff provided more when requested. Hotel looks a little tired I would say more 4 than 5 star. Hotel has great views over the bay but is about 30 minute walk into town
Bodde här 2 nätter i februari 2024
Svar från voco St. David's Team 12 feb. 2024
Thank you Anonymous for your comments following your recent stay. We are happy you had a good time and we look forward to welcome you back soon.

6/10 Okej

Alison

Bodde här 3 nätter i februari 2024
Svar från voco St. David's Team 10 feb. 2024
Dear Alison Thank you for your feedback Kind RegardsFOH Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely short stay
Amazing view of the bay from the room & balcony. Food and service were both great, staff super friendly, welcoming and helpful. Good gym facilities, pool and sauna were great.
Bodde här 1 natt i februari 2024
Svar från guest relations team 8 feb. 2024
Dear Sir/Madam Thank you for your feedback ,I am happy that you enjoyed your stay with us , lovely short stay and look forward to welcoming you in the future .Kind regardsFOH Team

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 2 feb. 2024
Dear David Thank you for your feedback Kind regardsFOH Team

8/10 Bra

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från voco St. David's Team 2 feb. 2024
Dear Ryan Thank you for your feedback ,Kind RegardsFOH Team

8/10 Bra

Rob

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
No A/c working
Nice hotel shame the AC doesn’t work, spent the night with the door to the balcony wide open even though it’s January
Bodde här 1 natt i januari 2024
Svar från voco St. David's Team 2 feb. 2024
Dear RobThank you for your feedback , I will speak to maintenance regarding the A/C system in the room .Kind RegardsFOH Team

10/10 Fantastiskt

Anoosheh

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay at the Voco St David’s, very clean and staff friendly. Beds very comfortable
Bodde här 1 natt i januari 2024
Svar från voco St. David's Team 28 jan. 2024
Dear AnooshehThank you for your feedback I am happy that you enjoyed your stay with us .Kind regardsFOH Team

8/10 Bra

Karl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från voco St. David's Team 28 jan. 2024
Dear Karl Thank you for your feedback Kind regardsFOH Team

10/10 Fantastiskt

Margaret

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Service excellent. Staff friendly and helpful. Room very clean. We had an outstanding lunch and breakfast.
Bodde här 1 natt i januari 2024
Svar från guest relations team 26 jan. 2024
Dear Margaret Thank you for your feedback I am pleased that you enjoyed your stay with us Kind RegardsFOH Team

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från guest relations team 26 jan. 2024
Dear Stephen Thank you for your feedback Kind regardsFOH Team

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från guest relations team 26 jan. 2024
Dear Jennifer Thank you for your feedback Kind RegardsFOH Team

10/10 Fantastiskt

Courtney

Bodde här 1 natt i januari 2024
Svar från guest relations team 19 jan. 2024
Dear Courtney Thank you for your feedback ,Kind regardsFOH Team

10/10 Fantastiskt

Jihad

Bodde här 3 nätter i januari 2024
Svar från guest relations team 11 jan. 2024
Dear Jihad Thank you for your feedback .Kind Regards FOH Team

8/10 Bra

Rachel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från voco St. David's Team 8 jan. 2024
Dear Rachel Thank you for your feedback Kind Regards FOH Team

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i januari 2024
Svar från voco St. David's Team 8 jan. 2024
Dear ElizabethThank you for your feedback Kind Regards FOH Team

8/10 Bra

Abid

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från voco St. David's Team 8 jan. 2024
Dear AbidThank you for your feedback Kind Regards FOH Team

10/10 Fantastiskt

Malgorzata

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från voco St. David's Team 8 jan. 2024
Dear MalgorzataThank you for your feedback Kind Regards FOH Team

8/10 Bra

Tyler

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, staff were really nice at check in, the walls are very thin so you hear the people talking in the next room, that was not helpful when I really needed sleep and couldn’t sleep at all
Bodde här 1 natt i januari 2024
Svar från voco St. David's Team 8 jan. 2024
Dear Tyler Thank you for your feedback ,I am happy that you enjoyed your stay , nice hotel Kind Regards FOH Team

6/10 Okej

Mark

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
We booked it to have a one night family stay and use spa facilities - to our disappointment - when we arrived , we were informed that spa is closed , we can’t use it .. not great for the price we paid and not able to use full facilities of the hotel … very poor..
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 5 jan. 2024
Dear Mark Thank you for your feedback ,I am sorry that you were disappointed with your stay with us over the festive period we do operate altered opening and closing times as advertised on our spa website and in the morning , I can ensure that there was no intension to upset you in any way .Kind RegardsFOH Team

6/10 Okej

Charles

Bodde här 2 nätter i december 2023
Svar från voco St. David's Team 7 jan. 2024
Dear Charles Thank you for your feedback Kind RegardsFOH Team

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wouldn't rush back
Not a great start to our stay. £24 for 24 hours to park the car I think is extortionate. The room should have been ready at 3pm but it wasn't. However when we got to the room it was very clean, spacious and comfortable. The staff were friendly and helpful. We didn't eat in the hotel so can't comment on the food.
Bodde här 2 nätter i december 2023
Svar från voco St. David's Team 4 jan. 2024
Dear Sir/Madam Thank you for your feedback ,The car parks are public use and managed by NCP and Parking Eye directly , I am sorry that your room was not ready on time but happy when you did get in the room enjoyed your stay with us .Kind RegardsFOH Team

2/10 Väldigt dåligt

Victoria

Bodde här 1 natt i december 2023
Svar från voco St. David's Team 4 jan. 2024
Dear Victoria Thank you for your feedback Kind regardsFOH Team

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just magnificent
Beautiful hotel. Incredible service. My favourite hotel I’ve been too
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 30 dec. 2023
Thank you Mark for your 10 out of 10 rating following your recent stay. We are delighted you had a great time and we hope to welcome you back soon.

2/10 Väldigt dåligt

Brooke

Bodde här 1 natt i december 2023
Svar från voco St. David's Team 30 dec. 2023
Thank you Brooke for your rating following your stay. We are disappointed that we did not meet you expectations. Please can you help us by providing some details of your experience. We look forward to hearing from you

10/10 Fantastiskt

Erin

Bodde här 1 natt i december 2023
Svar från guest relations team 19 jan. 2024
Dear Erin Thank you for your feedback Kind RegardsFOH Team

10/10 Fantastiskt

Michael

Bodde här 1 natt i december 2023
Svar från voco St. David's Team 22 dec. 2023
Dear Michael ..Thank you for your feedback Kind RegardsFOH Team

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Bekvämligheter
A brilliant bay location, great views and a fantastic hotel. All staff were amazing, the food in the restaurant was excellent. Great for walking or for shopping with a great selection of pubs and restaurants very close by. Thoroughly enjoyed our stay.
Bodde här 3 nätter i december 2023
Svar från voco St. David's Team 22 dec. 2023
Dear James Thank you for your feedback I am happy that you enjoyed your stay with us , Brilliant location , views and restaurant .Kind RegardsFOH Team

10/10 Fantastiskt

Alex

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 16 dec. 2023
Dear AlexThank you for your feedback .Kind RegardsFOH Team

10/10 Fantastiskt

Je

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 15 dec. 2023
Dear JeThank you for your feedback .Kind Regards FOH Team

10/10 Fantastiskt

Miss Caroline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 15 dec. 2023
Dear Caroline Thank you for your feedback .Kind Regards FOH Team

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great quality and super friendly service
Lovely hotel with good food and a very nice spa- but the best thing was the friendly attentive service. Would definitely recommend.
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 15 dec. 2023
Dear IanThank you for your feedback .Kind Regards FOH Team

10/10 Fantastiskt

Cindy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay nothing is to much trouble would definitely stay again
Bodde här 3 nätter i december 2023
Svar från voco St. David's Team 15 dec. 2023
Dear CindyThank you for your feedback .Kind Regards FOH Team

10/10 Fantastiskt

Frances

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
Great hotel, well maintained with lovely staff.
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 5 dec. 2023
Thank you Frances for your 10 out of 10 rating following your recent stay. We are happy you had a good time and we hope to welcome you back soon.

8/10 Bra

Clare

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous
Lovely room, we even got a cheeky up grade to a king size bed. Breakfast was delicious with a wide variety of products. Only downside is the expensive of the parking 24 for 24 hours which if your staying in Cardiff to do something then you normally have to add extra to this too.
Bodde här 1 natt i december 2023
Svar från voco St. David's Team 5 dec. 2023
Thank you Clare for your comments following your recent stay. We are happy you had a good time and we hope to welcome you back soon.

10/10 Fantastiskt

Lorna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från voco St. David's Team 17 dec. 2023
Dear Lorna Thank you for your feedback Kind RegardsFOH Team

10/10 Fantastiskt

wayne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från voco St. David's Team 15 dec. 2023
Dear WayneThank you for your feedback Kind regardsFOH Team