2 outdoor pools, cabanas (surcharge), pool umbrellas
Se tillgänglighet

Recensioner av LEGOLAND California Resort and Castle Hotel

3 out of 5
LEGOLAND California Resort and Castle Hotel
One LEGOLAND Dr., Carlsbad, CA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 296 av 459 recensioner" "
8 - Bra i betyg. 123 av 459 recensioner" "
6 - Okej i betyg. 28 av 459 recensioner" "
4 - Dåligt i betyg. 7 av 459 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 459 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Matt, San Jose

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean. Great location. I loved that they had 3 restaurants on site.
Bodde här 3 nätter i februari 2020
Svar från LEGOLAND Hotel Team 24 feb. 2020
Hello! Thank you for your positive review! I will pass along your positive feedback to our housekeeping and food and beverage team!

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019
Svar från LEGOLAND Hotel Team 30 dec. 2019
Thank you for staying with us! Hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019
Svar från LEGOLAND Hotel Team 30 dec. 2019
Thank you for staying with us! Hope to see you again soon!

6/10 Okej

Verifierad resenär

Reste med familj och småbarn
Gillade: Personal och service
Room design was really great. Family oriented restroom (stool and hose shower head for kids) plus separate room for kids was really great. However, this is no Disney quality. Lights broken, things not working. Don't expect Disney and you'll be satisfied.
Bodde här 2 nätter i november 2019
Svar från LEGOLAND Hotel Team 4 dec. 2019
Hello! We are so glad our family oriented touches to our rooms were to your liking! We hope to see you at LEGOLAND again soon!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet
I was disappointed there was no activities for the kids. I walked over to legoland hotel much more stuff to do. I paid more for the new hotel. Was not worth it.
Bodde här 1 natt i november 2019
Svar från LEGOLAND Hotel Team 28 nov. 2019
Hello. We are so sorry our nightly activities at the Castle Hotel were not satisfactory. We hope to see you again soon to regain your confidence!

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i november 2019
Svar från LEGOLAND Hotel Team 27 nov. 2019
Thank you for your five star review! We hope to see you again soon!

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet och personal och service
the room service was an $8 dollar fee and had an hour wait for a burger. You cant place orders at the restaurants by phone only in person.
Bodde här 1 natt i november 2019
Svar från LEGOLAND Hotel Team 14 nov. 2019
Hello! Thank you for your feedback! We are so sorry our Food and Beverage experience was not up to our standards! Please feel free to reach out to the Hotel Team so that we may understand and learn from this experience!

8/10 Bra

Adrianne, Tacoma

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lot of interactive things for kids to do and see.
Bodde här 1 natt i november 2019
Svar från LEGOLAND Hotel Team 12 nov. 2019
We are so glad the kiddos had fun during your trip! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved everything about this hotel, the pool, jacuzzi, playground. The room service was above than expected.
Bodde här 1 natt i november 2019
Svar från LEGOLAND Hotel Team 12 nov. 2019
We are so thrilled to hear you enjoyed your stay! We hope to see you again soon!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So close to the park! I liked that we can walk back to the hotel.
Bodde här 1 natt i september 2019
Svar från LEGOLAND Hotel Team 7 okt. 2019
Thank you for your review! Our location to the LEGOLAND Park is one of our best features! See you again soon!

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Amazing room! The decour, attention to detail, cleanliness. Overall great experience
Bodde här 1 natt i september 2019
Svar från LEGOLAND Hotel Team 30 sep. 2019
We thank you for your feedback and are so glad you enjoyed the attention to detail we have added! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2019
Svar från LEGOLAND Hotel Team 20 sep. 2019
Thank you for your feedback! We hope to see you again soon!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not impressed
Very commercial like Hotel. It did not feel as a place for kids to enjoy and experience. It was more like a way for them to make extra buck any way they can. For example, check in was delayed hours while when asked for late check out, they offered an extra hour for an extra cost.
Bodde här 1 natt i september 2019
Svar från LEGOLAND Hotel Team 18 sep. 2019
You are a valued guest and we apologize for not meeting expectation. At the Resort we pride ourselves in delivering memorable experience for all families that visit us. Please reach out to us directly as we are confident we can regain your trust in the brand. Our guest satisfaction is our only goal. Sincerely, Hotel Excellence Team

4/10 Dåligt

Stephanie, Torrance ca

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Pool closes too early for the amount we paid. I was over charged by $319.00. Not coming back
Bodde här 1 natt i september 2019

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2019
Svar från LEGOLAND Hotel Team 9 sep. 2019
We are so sorry your stay was less than satisfactory! We really would love to hear more about your stay. Please feel free to reach out to the Hotel at your convenience!

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2019
Svar från LEGOLAND Hotel Team 3 sep. 2019
We are so glad you enjoyed your visit with us! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 3 sep. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 30 aug. 2019
We are so thrilled that you enjoyed your stay! We hope to see you again very soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good for young children. Many lifegaurds at pool. Rooms were clean
Bodde här 2 nätter i augusti 2019
Svar från LEGOLAND Hotel Team 29 aug. 2019
Thank you for staying with us! We hope to see you again very soon!

10/10 Fantastiskt

Varsenik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019
Svar från LEGOLAND Hotel Team 28 aug. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 27 aug. 2019
We are so thrilled to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 26 aug. 2019
Thank you for your feedback! We hope to see you again soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 26 aug. 2019
Thank you for your feedback! Hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 26 aug. 2019
Thank you for your feedback! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love that It is truly family and kid friendly. Just wished the ac in the room could cool down to more than 66 degrees. Our room never reached 66 and hovered between 68-70.
Bodde här 3 nätter i augusti 2019
Svar från LEGOLAND Hotel Team 26 aug. 2019
Thank you for your feedback! I will pass along your A/C requests to the appropriate teams! Hope to see you again soon!

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had dinner at a restaurant in the hotel and the service was not good. The kids cheese sandwich was burnt, and the hot dog bun would not stay together. We had several people helpng us except for our server.
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 26 aug. 2019
We are so sorry your dining experience was less than satisfactory! we do strive for an excellent experience on all fronts! Please reach out to the Hotel as we would love to hear more about your experience!

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ir at LEGOLAND
Great experience for young children. Get the birthday package!
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time! The room was really fun for our kids and the adult amenities were also surprisingly nice. Ever staff member we encountered was friendly! Great breakfast buffet for everyone. The kids really enjoyed the pool, too. There were a lot of lifeguards, as well. We would definitely stay there again.
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 19 aug. 2019
We are so glad all of our Model Citizens were able to create memorable experiences for all members of your family! We hope to see you all again very soon!

8/10 Bra

Guest

Reste med familjen
Gillade: Renlighet och personal och service
Expensive stay, and hotel hrs do not tailor to theme park hrs
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service experience at the hotel was great. David at the front desk went the extra mile to ensure my kids had a wonderful experience.
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 16 aug. 2019
We are so glad that David was able to deliver a memorable experience for you and your family! We will certainly pass this along to his leadership team to ensure he gets recognized!

10/10 Fantastiskt

Pete

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the convenience of the hotel and the park right next to each other. Nice staff and clean facility. Complementary breakfast was excellent
Bodde här 2 nätter i augusti 2019
Svar från LEGOLAND Hotel Team 12 aug. 2019
Thank you for your review! We are so glad you enjoyed our amenities! Come back soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i augusti 2019
Svar från LEGOLAND Hotel Team 12 aug. 2019
Thank you for sharing your feedback!

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Too expensive no toliet paper when we got there, not enough front desk staff for check in, bunk beds were very uncomfortable pillows had no support. Our family will never go back to the hotel again, and they over charged us!!
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 12 aug. 2019
Thank you for reaching out to express some dissatisfaction you'e had during your stay with us. We assure you what you've experienced is not up to our standards and would love to be able to contact you to gather some more information regarding your experiences.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great theme hotel for kiddos. My boys were in heaven.
Bodde här 1 natt i augusti 2019
Svar från LEGOLAND Hotel Team 5 aug. 2019
We are so glad everyone enjoyed their stay!! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2019
Svar från LEGOLAND Hotel Team 31 juli 2019
Thank You for your feedback!!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great took my daughter to celebrate her birthday it was great
Bodde här 1 natt i juli 2019
Svar från LEGOLAND Hotel Team 30 juli 2019
We are so happy to hear you enjoyed your birthday celebration with us! We hope to see you again for another birthday!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location with all the amenities:) Highly recommend!!!
Bodde här 2 nätter i juli 2019
Svar från Kari 24 juli 2019
We are so glad you enjoyed your stay!! We hope to see you again soon!

8/10 Bra

Ardi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great playground to entertain kids while check in takes all day
Bodde här 1 natt i juli 2019
Svar från Kari 24 juli 2019
We are glad you were able to enjoy our amenities while we were able to prepare your room!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for the kids! The walls of the hotel rooms are very thin. You can clearly hear conversations of the guests in the next room.
Bodde här 2 nätter i juli 2019
Svar från LEGOLAND Hotel Team 24 juli 2019
We are so happy the children enjoyed their stay! We do apologize that the noise affected your stay! I will pass along this feedback to our appropriate teams to ensure this doesn't continue

10/10 Fantastiskt

Kia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kids had a blast. Expensive though! Treasure box in room
Bodde här 1 natt i juli 2019
Svar från LEGOLAND Hotel Team 24 juli 2019
We are glad you enjoyed your stay with us! We hope to have you and your family back soon!

10/10 Fantastiskt

Don

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing not to like? It was exactly as pictured, ground were clean, staff friendly and the Castle Hotel was simply great. Just be prepared to spend some $$.
Bodde här 1 natt i juni 2019
Svar från LEGOLAND Hotel Team 24 juli 2019
We are so glad you enjoyed your stay!! We hope to see you again very soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2019
Svar från LEGOLAND Hotel Team 24 juli 2019
Thank you for staying with us! We are glad you enjoyed your experience!

10/10 Fantastiskt

Bea, Edmonton, AB Canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best for kids!!!
I wouldn't stay anywhere else. Very clean, they thought about everything for the kids. Food was good, room was fun, convenient location and all the little extras like disco elevator, castle, lego everywhere is awesome! Can't wait to go back!
Svar från LEGOLAND Hotel Team 12 aug. 2019
We are so glad you enjoyed your stay with us! We can't wait to host you again!

10/10 Fantastiskt

Cardiomama, Studio City, CA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing for families.
If you love Legos, you'll love the hotel. They have kid food and grown up food. Not a big selection, but, everything tasted good. The rooms were clean and very stylish. The Pirate Bed was very comfy. The cabanas by the pool were a great way to wrangle two kids and still relax. We will be back again.
Svar från LEGOLAND Hotel Team 12 aug. 2019
Thank you for staying with us! We are glad you enjoyed your experience! We can't wait to host you and your family again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic hotel! They have thought of everything f
We had a great time! Staff was exceptionally helpful and the rooms were great. Multitude of activities for kids day and night. Would highly recommend.

10/10 Fantastiskt

Ali , Oregon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best way to visit Legoland
I've been to this hotel twice in the past year with my 4 year-old son. I think the hotel has definitely cut some of the little touches since our last stay, which is unfortunate, and the hotel rooms are definitely showing some wear (not surprising) but my son loves the park and I don't think I would visit without staying here. The restaurant, play areas, and evening entertainment really add to the experience.

10/10 Fantastiskt

Nikki, Canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly the kid version of Vegas!
The hotel exceeded our expectations on our family vacation. It is just steps away from Legoland and hotel guests are allowed early access to the park. Our room included a daily breakfast buffet that was exceptional. A variety of food choices. The hotel itself was extremely kid friendly. Multiple play areas with lego, awesome lego creations to look at, and the elevator was so much fun. (Every elevator should be like that.) The staff were very friendly and helpful - the people at the front desk, valet, restaurant staff, entertainers were amazing! There are so many sights to see and places to visit in the greater San Diego area.

10/10 Fantastiskt

MT

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is wonderful. My kids had a great time. They have been talking about the hotel for the last two days. The staff are extremely friendly and helpful. Every hotel guest gets a complimentary breakfast buffet! As soon as we left the hotel, my kids were asking when we could go back.

10/10 Fantastiskt

Family of 3 , phoenix, az

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel! Very family friendly, great Lego decorations, great staff, across from Legoland.., great play area

10/10 Fantastiskt

Rudy, Edmonton

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birthday Holiday for my 5 year old.
We stayed 2 nights in the hotel to go along with 2 days in the LEGOLAND Park. Since the park closed at 5:00 pm, the fun did not stop there, as the nightly activities kept my 5 year old busy. All staff are very friendly and the hotel is great for kids.