Kära Johan. Vi uppskattar ditt besök på våra anläggningar. Vi ångrar de olägenheter som presenteras under din vistelse. Vi vill alltid att våra gäster njuter av våra utrymmen och har det bästa av upplevelser. Cordial Greeting

Thanks for staying with us! Your opinion is very important to us.

Thank you for your rate and for sharing with the community. I’m sure your review will help many with future vacation choices, we have shared your comments regarding the expectations we did not achieve. Our mission is to make every stay as close to perfection

Dear Guest we would like to thank your for your great note about the hotel. we are so happy to know that you spent a very good time we hope to see you soon in a near future My Best Regards Noe Landa

Dear Michael First of all, we would like to thank you for choosing Allure Hotels for your vacation, we know there are many options in Cartagena to stay. We are very happy to hear that you spent a very good time with us, Also, your comments are very important to us, since they are our priority number one. We appreciate your post on this social media, so others travelers can see it. Thank you again and we hope to see you soon in a near future, Sincerely, The Management

Dear Hector,We appreciate ypur feedback!, thank you for highlight our location, services and the restaurant, we are happy to know that you enjoyed our variety at Corozo y Timbal Restaurant.

Dear Maria,Your feedback is important for us because it let us to improve every day and satisfy our guests needs and expectations.Please come back!

Dear Rodrigo, Your comments are a great motivation for all the team, thank you for highlight our location and all our services.We hope to see you soon.

Dear Laura,Thank you for your comments, we always work to create unforgettable experiences to our guest and we pay special attention to take care the sleep quality.We hope to welcoming you again.

Dear Carmen,We are glad to identify that your experience was really fantastic, we hope to have the pleasure of welcoming you back.

Estimada Angélica,Nos complace mucho saber que nuestro equipo creó una experiencia memorable para usted. Siempre estaremos dispuestos a darle una cálida bienvenida a GHL Arsenal Hotel.

Dear Jessica,We appreciate your comments, we are happy to know that you enjoyd and highlight all our services.We hope that you visit us again.

Dear Aydee, Thank you for your comments and thank you for highlight to GHL Arsenal Hotel and the staff, I will share your feedback with them, and they will be happy.We hope that you stay again at the hotel.

Dear Richard,Thank you for the time that you take to evaluate our services, we are really happy to know that your experience was 5/5. We hope that you come back!

Dear Maria Daniela, We always are trainning to the staff to create experiences and attend all the requests satisfactory. We are happy to read your comments and identify that we are doing an excellent job.Thank you!

Dear Margarita,Thank you for you kind comments and suggestions, we will take it as an opportunity to improve every day.We hope that you come back!

Dear Monica,Thank you for the time that you take to evaluate our services. The pool schedule is from 8am until 9pm, and we have umbrellas in an specific area on the pool. About the gym we will working to the improvement and we will take your comments in mind. We hope that you come back.

Dear Jason,Thank you for share us your experience. Please, receive our sincere apologies for the inconvenience with the noise,however it is important to said that the hotel is located in a touristic area. We will take into consideration your comments as an opportunity to improve our guests experience.

Dear Ytzhak,Thank you for the time that you take to evaluate our services and share your comments, we are happy to see that your stay was fantastic and you recommend us as a great place to stay in Cartagena.

Dear Ashley,We are happy to read your comments and identify that you enjoyed your stay at GHL Arsenal Hotel. I will share your comments with the people that you highlight, they will be really happy.We hope that you come back.

Estimada Ana,Sin dudarlo nosotros tambien estaremos gustosos de recibirle con el mayor de los gustos en GHL Collection Arsenal Hotel. Gracias por sus amables comentarios!

Dear Andrew,Thank you for the time that you take to share us your comments.We hope to have the plaeasure of welcoming you again.

Estimado Guillermo, Gracias! De parte de todo el equipo de GHL Collection Arsenal Hotel, estamos felices de saber que su experiencia ha sido maravillosa. Esperamos que regrese!

Estimado Juan Fernando, Estamos completamente felices de saber que disfrutó su estadia en nuestro hotel y nos encantaría volver a recibirle nuevamente en GHL Collection Arsenal Hotel.

Dear Julia,Thank you for the time that you dedicate to evaluate our services and highlight our services and facilities.We will be happy to welcoming you back to GHL Arsenal Hotel.

Dear Jessica,Many thanks for your comments, we are happy with your comments. We offer different types of rooms with differents room size. We will take into consideration your suggestion about the towels.We hope that you come back.

Dear Diego,Many thanks for your comments about the rooms, location and restaurant service. We will take in mind your suggestions about the desk at the rooms to improve our guest experience.We hope that you come back.

Dear Daniel,Thank you evaluate our services and refence us as a great option to stay in Cartagena. We hope that you stay again at GHL Arsenal Hotel.

Dear Lisa,Thank you for your comments and highlight all our services and facilities. We apologize with you for the inconvenience with the towels. We always are trainning to the staff and the service team are trained in english language.We hope that you come back soon.

Estimada Carmen Elena,Muchas gracias por evaluar nuestros servicios y resaltar la variedad de productos ofrecidos en nuestro buffet y la atención por parte del equipo.Estaremos felices de que regrese a GHL Arsenal Hotel.

Dear Ivis,We are really glad to read your comments and identify that your stay was fantastic. Thank you for reference to GHL Arsenal Hotel as an excellent hotel in Cartagena.We hope to have the pleasure of welcoming you again.

Dear Shizuka,We really appreciate your comments, we are happy to know that we meet your expectations. Thank you for highlight our services and facilities.We hope that you come back!

Estimada Raquel,Muchas gracias por el tiempo que dedicó a evaluar nuestros servicios, nos hace felices saber que su experiencia fue positiva y esperamos tener el gusto de darle nuevamente la bienvenida a GHL Arsenal Hotel.

Dear Lance,Thank you for share us you comments about your recently stay at GHL Arsenal Hotel. Taking into consideration our guest suggestions we make some remodelations at the rooms including the bed, is more comfortable now.We hope to have the pleasure of welcoming you back.

Dear Ricardo,Thank you for share us your detailed experience at GHL Collection Arsenal Hotel. We receive your suggestions as an opportunity to improve our guest experience. We are always trainning to the team giving an importance to the quality of service.We hope to have the pleasure of welcoming you back!

Estimado Alvaro,Realmente apreciamos mucho la calificación y los comentarios que ha dejado para nosotros. Nos alegra saber que su experiencia ha sido excelente y esperamos tener el gusto de recibirle nuevamente.

Dear Sandra,Receive our since apologies for the inconvenience with the breakfast, the schedule is from 6:30 am until 10:30, at this time we stay ready to receive our guests. However we receive your comments as an opportunity to improve and we hope that you come back!

Dear Lakeisha,We are happy to know that you enjoyed your experience at GHL Arsenal Hotel.We hope to have the pleasure of welcoming you back.Best regards,

Dear Tara,We are really happy to read your comments and identify that your experience was positive.We hope to have the pleasure of welcoming you back!

Dear Sandra,Thank you for the time that you take to evaluate our services. Please receive our sincere apologies for any inconvenience, we receive your comments and we take it as an opportunity to improve our guest experience.We hope that you come back!

Dear Vivian,Thank you for your comments, thank you for highligh our services, I will share your comments with all the staff, they will be very happy.We hope that you come back soon.

Dear Eydis,Always will be a pleasure to give you a warm welcome to GHL Collection Arsenal Hotel.Thank you for reference us a good hotel to stay in Cartagena.We hope that you come back.

Estimado Daniel Eduardo,Muchas gracias por el tiempo que dedicó a evaluar nuestros servicios, lamentamos mucho que su experiencia no haya sido positiva y ofrecemos nuestras mas sinceras disculpas.Esperamos tener la oportunidad de recibirle nuevamente en GHL Collection Arsenal Hotel.

Dear Maryjane,We appreciate your feedback, it is important for us to receive your comments and identify that you had a memorable experience.We hope to have the pleausre of welcoming you again.

Dear Doree,Thank you for highligh our services and reference us as an excellent option to stay in Cartagena.We hope that you come back soon!

Dear Bill,We are happy to receive your comments, we receive your cooments about breakfast and price as an opportunity to improve every day. We recently change our breakfast and we add more options and variety to the guest.we hope that you come back!

Dear Heather, Thank you for the time that you take to evaluate our services. We are glad to receive your comments and identify that your experience was excellent and you want to come back.

Dear Daniela,We really appreciate your comments! thank you for evaluate our services and highligh our services and the satff, I will share your comments with them.we hope to welcoming you again.

Dear Eric,We are really happy to read your comments and identify that we create a memorable experience for you, that is our main reason to be. We hope that you come back.