Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 629 av 1001 recensioner" "
10 - Fantastiskt
629
8 - Bra i betyg. 292 av 1001 recensioner" "
8 - Bra
292
6 - Okej i betyg. 53 av 1001 recensioner" "
6 - Okej
53
4 - Dåligt i betyg. 14 av 1001 recensioner" "
4 - Dåligt
14
2 - Väldigt dåligt i betyg. 13 av 1001 recensioner" "
2 - Väldigt dåligt
13
9,4/10
Renlighet
9,4/10
Personal och service
9,0/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,8/10
Hållbarhet
Recensioner
8/10 Bra
Oliver
26 juli 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Frukosten kunde ha varierats. Vi var där i en vecka och de var någon dag för mycket.
Oliver
Bodde här 7 nätter i juli 2023
Svar från palacecataniaunaesperienze 27 juli 2023
Dear Oliver,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze
10/10 Fantastiskt
Victoria
28 apr. 2023
Victoria
Bodde här 2 nätter i april 2023
Svar från palacecataniaunaesperienze 2 maj 2023
Dear Victoria,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
28 okt. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 5 nätter i oktober 2022
Svar från Palace Catania Una Esperienze 1 nov. 2022
Dear Guest,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
8/10 Bra
Henrik
3 nov. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Henrik
Bodde här 4 nätter i oktober 2021
Svar från Palace Catania Una Esperienza 24 dec. 2021
Dear Henrik,
we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.
We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.
This is very rewarding and gives us an incentive to go on improving our services.
We look forward to welcoming you here once again in the near future.
Sincerely
Massimiliano Torre
General Manager
Palace Catania | UNA Esperienze
6/10 Okej
Lowe
Reste med familjen
22 okt. 2021
Gillade: Renlighet och boendets skick och faciliteter
Ok, not more
Average hotel, more of a 3 star than 4. Twin beds meant two beds, but connected anyway. Breakfast is quite standard. Climate control (AC) sort of worked, but couldn’t be controlled properly. We couldn’t get a receipt due to computer malfunction, was supposed to email but didn’t
Lowe
Bodde här 4 nätter i oktober 2021
Svar från Guest Relation RM 29 okt. 2021
Dear Mr. Lowe,
thank you for choosing to stay in the middle of this month in our hotel and for your comments, so important to us, because through them we know how you fell and perceived our services.
Apologies for the disappointing aspects of your stay, with bed arrangement and ac regulation, which do not reflect at all the high standards of our hospitality. We are very sorry, as our teams can assist and care for you every details to provide that pleasant stay experience we are well known for.
Please feel free to contact us, should you stay in the future.
Kind regards,
Massimiliano Torre
General Manager
Palace Catania| UNA Esperienze
10/10 Fantastiskt
Maria
9 okt. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Maria
Bodde här 1 natt i oktober 2021
Svar från Guest Relation RM 11 okt. 2021
Dear Mrs. Maria,
thank you for choosing to stay in our hotel and for taking the time to share your feedback with the online travellers' community.
It was such a pleasure to read your beautiful 10 and I would like to thank you on behalf of all the staff!
We are looking forward to the great pleasure of welcoming you back in a not too distant future.
Kindest regards,
Massimiliano Torre
General Manager
Palace Catania | UNA Esperienze
8/10 Bra
Marcus
29 sep. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Godkänt hotell centralt
Bra hotell, lite stökig gata, mycket ljud även på natten
AC knappt fungerande
Trevlig personal
Marcus
Bodde här 1 natt i september 2021
Svar från Guest Relation RM 11 okt. 2021
Dera herr Markus,
tack så mycket för det omdömet. Vi uppskattar verkligen att ni delar med er av er upplevelse och speciellt roligt att ni tyckte mycket om personal.
Vi uppskattar otroligt mycket att få feedback så vi kan arbeta på att bli ännu bättre.
Vi hoppas vi får välkomna er tillbaka vid nästa resa till Catania.
Varma hälsningar,
Massimiliano Torre
General Manager
Palace Catania | UNA Esperienze
8/10 Bra
Verifierad resenär
7 aug. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge.
Typisk italiensk frukost med en massa sötsaker!
Verifierad resenär
Bodde här 1 natt i augusti 2021
Svar från Guest Relation RM 8 aug. 2021
Kära gäst,
tack så mycket för att du valde att bo hos oss och tack för att du tog dig tiden att betygsätta hotellet online. Vi uppskattar det verkligen!
Vi ser fram emot att få välkomna dig tillbaka igen.
Bästa hälsningar,
Massimiliano Torre
General Manager
Palace Catania | UNA Esperienze
10/10 Fantastiskt
Markus
28 juli 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Markus
Bodde här 2 nätter i juli 2021
Svar från Guest Relation RM 20 sep. 2021
Sehr geehrter Hr. Markus,
wir danken Ihnen herzlich für Ihre sehr positive Bewertung.
Wir freuen uns, wenn Sie uns Ihr Vertrauen bei Ihrer nächsten Reiseplanung schenken und wir uns bald wiedersehen.
Mit besten Grüßen,
Massimiliano Torre
General Manager
Palace Catania | UNA Esperienze
10/10 Fantastiskt
Niklas
2 juli 2021
Gillade: Renlighet, personal och service och rummets bekvämlighet
Niklas
Bodde här 2 nätter i juni 2021
Svar från Guest Relation RM 3 juli 2021
Dear Mr. Niklas,
what a pleasure to get your ten too. Thanks a million!
We are delighted to know that your stay was a successfull experience.
See you soon!
Kindest regards,
Massimiliano Torre
General Manager
Palace Catania | UNA Esperienze
10/10 Fantastiskt
Verifierad resenär
5 juli 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i juli 2018
Svar från Guest Relation RM 15 juli 2018
Dead Madame/Sir,
we would like to thank you for evaluating with high scores your stay experience at UNA Hotel Palace. In our hotel, indeed, you find not only quality of services and an attentive and friendly team, but you can also enjoy the best of Sicliy, concerning its territory and attractions, just think of the majestic Mt. Etna, that our guests can admire with the stunning Baroque city surroundings, from our panoramic Etnea Roof terrace.
We look forward to welcoming you back soon for another plesant stay close to your desires.
Very best regards,
Rita Monfrini
Guest Relation
UNA Hotel Palace
8/10 Bra
Jan
16 mars 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tyst rum och superbra terass med utsikt över Etna
Hotellet ligger mitt på fina gatan. Alltså verkligt centralt.
Hotellet håller en bra standard.
Personalen engelskkunniga och hjälpsamma.
Rummet som jag fick är det tystaste som jag haft i Italien. Absolut det tystaste som jag har haft under mina resor 1 1/2 månad på Sicilien.
Hotellet har en severing med terass på taket med den snyggaste utsikten mot Etna i stan. Väl värt ett besök vid solnedgången.
Det enda som jag kan klaga på är duschen.
Men inga duschar i Italien passar för mig.
Jan
Bodde här 4 nätter i mars 2018
Svar från Guest Relation RM 18 mars 2018
Kära herr Jan,
tack snälla för att du har tagit dig tid att lämna din värdefulla feedback, vi uppskattar det verkligen. Vad kul att höra att du gillade vår terass. Jag hoppas att vi ändå kan få en ny chans att välkomna dig tillbaka!
Bästa hälsningar,
Rita Monfrini
Guest Relation
UNA Hotel Palace
10/10 Fantastiskt
Claes
29 jan. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Claes
Bodde här 7 nätter i november 2017
Svar från Guest Relation RM 1 feb. 2018
Dear Mrs. Claes
we would like to thank you for your maximum scores evaluation on Hotels.com of your stay at UNA Hotel Palace.
We look forward to welcoming you soon again in the GRUPPO UNA's world.
Very best regards,
Rita Monfrini
Guest Relation
UNA Hotel palace
8/10 Bra
fred, swe
24 aug. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel very polite and kind stuff
Clean and quite rooms. Effective aircondition. Breakfast was not the best, we miss some kind of bread like chiabatta, baguette. Please check your coffee like latte, cappuccino it taste a bit bitter.
We will Return!
fred
Bodde här 6 nätter i augusti 2017
Svar från Guest Relation RM 24 aug. 2017
Dear Mr. Fred,
thank you very much for sharing both your pleasant experience with the worldwide travellers of Expedia and your desire to come back here again, providing us such a nice feedback.
We are pleased than to read that our services met your expectations. Then, we look forward to welcoming you again and soon in the UNA & ATA hotels' world.
Very best regards,
Rita Monfrini
Guest Relations Manager
UNA Hotel Palace
8/10 Bra
Sofia
14 aug. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sofia
Bodde här 1 natt i augusti 2017
Svar från Rita GR 17 aug. 2017
Dear Mrs. Sofia,
thank you for your positive feedback on Hotels.com. We really appreciate it. We look forward to welcoming you back here soon and we also invite you to visit the other hotels of our group in the beautiful Italy.
Warmest regards from Sicily!
Rita Monfrini
Guest Relations Manager
8/10 Bra
Johan
25 juli 2017
Gillade: Renlighet och rummets bekvämlighet
Johan
Bodde här 2 nätter i juli 2017
Svar från Rita GR 28 juli 2017
Dear Sir/Madame,
thank you very much for your positive feedback on Hotels.com. We really appreciate it.
It was a pleasure to hosting you in our hotel and our team and I, wish you a very pleasant summertime.
Very best regards,
Rita Monfrini
Guest Relations Manager
UNA Hotel Palace
10/10 Fantastiskt
Maria
25 juli 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra hotell
Fantastiskt hotell. Vi blev uppgraderade till ett större rum. Vilket nog berodde på att hotellet var fullbokat. Rummet var stort och fräscht. Skönt säng. Bra städning.
Frukosten var bra. Särskilt det "söta bordet". Man kunde betala extra för en frukost på takterrassen. Då fick man beställa vad och allt man ville från en meny, där rätterna lagades direkt till en. Se till att gå upp tidigt och ät frukost länge. För det är stora portioner. Värt att göra en dag om man stannar på hotellet flera dagar.
Bra service på hotellet. Perfekt läge på stora shoppinggatan.
Maria
Bodde här 3 nätter i juli 2017
Svar från Rita GR 28 juli 2017
Dear Mrs. Maria,
thank you very much for sharing your fantastic feedback on Hotels.com allowing us to monitor our services performance and quality and get closer and closer to our guests ‘satisfaction.
It was a pleasure to hosting you in our hotel and our team and I, wish you a very pleasant summertime.
Very best regards,
Rita Monfrini
Guest Relations Manager
UNA Hotel Palace
10/10 Fantastiskt
Andreas
12 juli 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Andreas
Bodde här 1 natt i juli 2017
Svar från Rita GR 14 juli 2017
Dear Sir / Madame,
thank you very much for your feedback on Hotels.com. We really appreciate it.
We look forward to welcoming you here and in other hotel of our Italian group.
Very best regards,
Rita Monfrini
Guest Relations Manager
UNA Hotel Palace
8/10 Bra
Andreas
6 juli 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Andreas
Bodde här 1 natt i juli 2017
Svar från Rita GR 14 juli 2017
Dear Sir/ Madame,
thank you very much for your feedback. We really appreciate it.
We wait for you next stay here and as well in the other design hotels and resorts of our Italian group.
Kind regards,
Rita Monfrini
Guest Relations Manager
UNA Hotel Palace
8/10 Bra
Per, Hässleholm
11 aug. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Catania i augusti 2016.
Frukostvärdinnan/chefen var en underbar person som mötte oss varje morgon med ett bländade leende. Samtidigt hade hon full koll på gäster, personalen och allt som serverades. Verkligen rätt person på rätt plats!
Tyvärr drar den inpyrda gamla rökdoften på rummet ner betygen. Tror dock att vi fick ett rum på en våning för rökare då de uppgraderade vårt rum till ett mycket större utan kostnad. Tyvärr finns det fortfarande rum för rökare på hotellen!
Per
Svar från General Manager 15 aug. 2016
Kjære Madame og Sir ,
tack för att du valde att bo hos oss. Vi arbetar hårt för att göra våra gäster nöjda och vi uppskattar din feedback!.
Vi ser forwrad att välkomna dig i UNA världen.
Bästa hälsningar,
Rita Monfrini
Guest Relation UNA Hotels & resorts ( Catania)
8/10 Bra
Verifierad resenär
31 juli 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt!
Jag var väldigt nöjd och planerar en återkomst.
Verifierad resenär
Svar från General Manager 15 aug. 2016
Dear Sir,
thank you so much for such a positive comment about you “ utmärkt” stay in our Italian design UNA hotel in Catania.
Our success is our guest’s satisfaction and we always do our best to make your stay as pleasant and comfortable as possible providing high quality services and promoting the care of details, which characterized our hospitality “made in Italy”.
We look forward to having you here again and welcoming you in the “UNA world".
Have a great summer time!
Best regards,
Rita Monfrini
Guest Relation
UNA Hotels & Resorts(Catania)
10/10 Fantastiskt
Alexandre, Lund
10 nov. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location, location, location:-)
Great hotel in a perfect location in Catania. Only problem is parking, but nothing that the hotel couldn't fix. They have a valet service for a fee of 20€ including parking .
Alexandre
10/10 Fantastiskt
Nils, Stockholm
27 aug. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Have breakfast at the terrace
We got a very nice welcome at arrival with extensive information and a free upgrade to "executive room". Breakfast at the roof terrace is an additional 10€ but well worth it (table reservation is needed). Amazing breakfast and view from the roof. The continental breakfast included in the price (ie not on the roof terrace) is a conventional hotel breakfast, nothing special. Location is ideal to explore the city and the airport bus (Alibus) stops close to the hotel.
Nils
8/10 Bra
Verifierad resenär
2 aug. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent hotell, bra service ++++
Vi blev uppgraderade när vi anlände och hade en mycket trevlig vistelse på detta hotell. Tips är takterassen där man kan se Etna, vackert! Lite synd att det inte finns pool då det kan bli väldigt varmt under sommaren.
Verifierad resenär
10/10 Fantastiskt
ROBERT, Stratford
Reste med sin partner
30 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great rooftop view!
ROBERT
Bodde här 2 nätter i april 2024
Svar från palacecataniaunaesperienze 3 maj 2024
Dear Robert,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Peter
Reste med sin partner
24 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient location. Friendly staff especially Rita in reception who was exceptionally helpful. Lovely roof terrace for dining and food very good. Very nice room with small balcony overlooking street below.
Peter
Bodde här 3 nätter i april 2024
Svar från palacecataniaunaesperienze 29 apr. 2024
Dear Peter,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze
10/10 Fantastiskt
Rory
Reste med sin partner
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay ,the staff were really helpful and their level of service was excellent
A very good hotel in a good area
Rory
Bodde här 3 nätter i april 2024
Svar från palacecataniaunaesperienze 22 apr. 2024
Dear Rory,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
8/10 Bra
Jonna
Reste i grupp
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jonna
Bodde här 1 natt i april 2024
Svar från palacecataniaunaesperienze 22 apr. 2024
Dear Joanna,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Alejandra
Reste i grupp
16 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was so friendly. Took care of all our needs
Alejandra
Bodde här 2 nätter i mars 2024
Svar från palacecataniaunaesperienze 17 apr. 2024
Dear Alejandra,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
8/10 Bra
daksha
Reste med sin partner
15 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good area to ssray in. Hotel is clean. Breakfast is minimum.
daksha
Bodde här 2 nätter i april 2024
Svar från palacecataniaunaesperienze 15 apr. 2024
Dear Daksha,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Patricia
Reste med sin partner
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at Palace Catania were excellent, they suggested a great walking tour, places to eat and were very helpful. The staff went out of their way to provide assistance in every way. The location perfect to see everything that Catania had to offer. The food at the rooftop restaurant was good and the view was incredible. Breakfast was amazing. The hotel was well updated and felt more like a boutique hotel.
Patricia
Bodde här 2 nätter i april 2024
Svar från Front Office Team RM 13 apr. 2024
Dear Mrs. Patricia,thank you so much for your glowing review of Palace Catania UNA Esperienze.We are delighted you had an excellent stay and were pleased with our location and accommodations. Your kind words about our team are very much appreciated. We look forward to your next stay with us in the very near future.Very best regards,Rita MonfriniFront Office TeamPalace Catania UNA Esperienze
10/10 Fantastiskt
Mohsin, London
Reste med sin partner
7 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location to explore Catania. Helpful staff and clean room. With great views of Etna from the highly recommended roof top restaurant which is open all hours.
Mohsin
Bodde här 5 nätter i april 2024
Svar från palacecataniaunaesperienze 9 apr. 2024
Dear Mohsin,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
2/10 Väldigt dåligt
Severn
4 apr. 2024
Severn
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Michelle
3 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overnight stay in Catania. Very walkable and room was lovely. Wonderful restaurant and rooftop bar. Breakfast was delicious and a variety of options.
Michelle
Bodde här 1 natt i april 2024
Svar från palacecataniaunaesperienze 9 apr. 2024
Dear Michelle,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Susan
Reste i grupp
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Centrally located, lovely hotel easily accommodated our friend group for several days. Highlights included lunch on the roof with rooftops and Mt. Etna on full display. Lovely breakfast and fun bar. The rooms are modern and clean. If you are meeting a guide or a driver, you have a short one to two block walk to meeting points. Pedestrians stroll in the evenings along the main drag. If you want to experience Catania, this is a great hotel to do so.
Susan
Bodde här 3 nätter i mars 2024
Svar från Front Office Team RM 7 apr. 2024
Dear Mrs. Susan, thank you so much for your recent stay at the Palace Catania UNA Esperienze during your travel in Sicily.Reviews help us to monitor and improve the quality of the experience we wish to offer for all our valued guests, like you, and we believe it is very important to let other travellers know your opinion as well, and how they can enjoy the excellence of the Italian hospitality, choosing to stay with us!We look forward to welcoming you soon again in the UNA Esperienze's world.Warmest regards,Massimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Wendell
Reste med sin partner
27 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay at a wonderful hotel. The location was great as was the view of Mt, Etna from the roof top restaurant. I would highly recommend.
Wendell
Bodde här 4 nätter i mars 2024
Svar från palacecataniaunaesperienze 29 mars 2024
Dear Wendell,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Nadia
23 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Alles Bestens: Schönes Hotel mit Toplage im Stadtzentrum und auch noch Parkmöglichkeit in Tiefgarage
Nadia
Bodde här 1 natt i mars 2024
Svar från Front Office Team RM 24 mars 2024
Liebe Frau Nadia,was für eine tolle Bewertung Ihres Aufenthalts. Hierfür möchten wir uns ganz herzlich bei Ihnen bedanken.Es ist allen Ladies & Gentlemen des Palace Catania UNA Esperienze eine freue Ihr Lob zu lesen.Wir würden und seht freuen, sollte Ihr Weg Sie wieder nach Sizilien führen, Sie erneut bei uns begrüßen zu dürfen.Mit besten Grüßen,Massimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
David
20 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central location in the historic center of the city. Easily walkable to all of the important historic sites. it is on a very busy street so when your window is open, there is a lot of noise.
David
Bodde här 3 nätter i mars 2024
Svar från palacecataniaunaesperienze 21 mars 2024
Dear David,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
4/10 Dåligt
KATSUNORI
Reste med familjen, Reste med sin partner
10 mars 2024
Gillade: Renlighet
価格のわりに、まあまあ。グラスはない紙コップ
KATSUNORI
Bodde här 1 natt i mars 2024
Svar från MT 19 mars 2024
Dear Katsunori,thank you for taking part of your time to review our facility.We must admit, however, that your score seems rather harsh to us, we work every day to give our best in terms of hospitality and so we are very sorry that for some reason for you it was not so.Your opinion is an opportunity for us to constantly improve and fully meet your expectations on your next stay.Best regardsMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Terrence
Reste med sin partner
9 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
right at the center of all actions
Terrence
Bodde här 2 nätter i mars 2024
Svar från palacecataniaunaesperienze 10 mars 2024
Dear Terrence,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Hilary
Reste i grupp
7 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel with fantastic views to Etna. Easy walking to main centre of the city. Staff delightful and rooms stylish and clean.
Hilary
Bodde här 2 nätter i mars 2024
Svar från palacecataniaunaesperienze 8 mars 2024
Dear Hilary,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Paolo
Reste med sin partner
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accoglienza, posizione, vista, silenzio. Un soggiorno speciale in pieno centro e con una superba vista dell’Etna dal rooftop.
Paolo
Bodde här 1 natt i mars 2024
Svar från palacecataniaunaesperienze 4 mars 2024
Gentile Paolo,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze
10/10 Fantastiskt
giuseppe
Reste i grupp
29 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bella struttura, personale gentilissimo
giuseppe
Bodde här 2 nätter i februari 2024
Svar från palacecataniaunaesperienze 4 mars 2024
Gentile Giuseppe,desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo la nostra struttura, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostra ospite, Le porgiamo i più cordiali saluti Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze
10/10 Fantastiskt
Rose Jieh
Reste med familjen
26 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is located at the center of the shopping district.
There are lots of restaurants around there.
Rose Jieh
Bodde här 1 natt i februari 2024
Svar från palacecataniaunaesperienze 27 feb. 2024
Dear Rose,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Jacob
22 feb. 2024
Jacob
Bodde här 4 nätter i februari 2024
Svar från palacecataniaunaesperienze 21 mars 2024
Dear Jacob,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Qingyang
20 feb. 2024
Qingyang
Bodde här 1 natt i februari 2024
Svar från palacecataniaunaesperienze 21 mars 2024
Dear Qingyang,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Marjorie
Reste i grupp, Reste med familjen
18 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Other than price point (which is relative) and cleanliness which is not negotiable, the staff makes the difference at a hotel. This place is wonderful. Daesy at the front desk is especially helpful and pleasant. They all have great suggestions and are just warm and make you feel that they care about their guests. I highly recommend. The rooms are quiet and the streets are bustling with activities.
Marjorie
Bodde här 1 natt i februari 2024
Svar från palacecataniaunaesperienze 19 feb. 2024
Dear Marjorie,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Heather
Reste med sin partner
13 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very pleasant and easy to chat with upon arrival. Our Italian is minimal and they were gracious working with the language barrier and spoke English very well. The hostess showed us to our room and then the rooftop bar for a complimentary Prosecco! The room was clean and spacious and our view was pleasant. We would definitely stay again.
Heather
Bodde här 1 natt i februari 2024
Svar från palacecataniaunaesperienze 16 feb. 2024
Dear Heather,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Robert
4 feb. 2024
Robert
Bodde här 2 nätter i januari 2024
Svar från palacecataniaunaesperienze 5 feb. 2024
Dear Robert,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
10/10 Fantastiskt
Carlos, Cuajimalpa de Morelos
Reste med sin partner
3 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente hotel con ubicación inmejorable
Carlos
Bodde här 1 natt i februari 2024
Svar från palacecataniaunaesperienze 5 feb. 2024
Dear Carlos,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze