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Recensioner av Quality Inn

2.5 out of 5
Quality Inn
502 Cox Rd, Gastonia, NC

Recensioner

5,2
10 - Fantastiskt i betyg. 28 av 305 recensioner" "
8 - Bra i betyg. 65 av 305 recensioner" "
6 - Okej i betyg. 54 av 305 recensioner" "
4 - Dåligt i betyg. 52 av 305 recensioner" "
2 - Väldigt dåligt i betyg. 106 av 305 recensioner" "

5,2/10

Renlighet

6,0/10

Personal och service

5,4/10

Bekvämligheter

4,8/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

6/10 Okej

Carlos

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
The people who run the hotel are very nice and friendly. The hotel price is the best you can get for a hotel of its kind. The room inside was in good condition (not perfectly clean, but it was OK). However, breakfast was very poor, the reception area (where the dining area is located) was dirty and did not smell well. In front of the hotel there is an abandoned hotel, which makes the whole area looks dangerous/unsafe. If you travel alone is fine. But, I do not recommend it if you travel with family.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Anthony

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

4/10 Dåligt

Saul

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Danielle

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is kool
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Claudette

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nasty BAD
TV had a 3in black streak from top to bottom. Wall by bathroom was dirty, ceiling wasn't completely stuccoed, phone didn't work. Bed baseboard was dirty. Mr. P put me in another room, a roach or bed bed was crawling on the bed.
Bodde här 1 natt i januari 2024

8/10 Bra

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A great choice for a cheap stay. Room was clean. A basic continental breakfast. Old school type hotel building. They were in the process of painting a bunch of rooms.
Bodde här 2 nätter i januari 2024

8/10 Bra

Adam

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Staff was great! Hotel is older but for the price you can’t beat it. Bed was very comfortable.
Bodde här 4 nätter i januari 2024

8/10 Bra

Dwayne

Affärsresenär
Gillade: Personal och service
Bodde här 6 nätter i januari 2024

8/10 Bra

Adam

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Definitely not a bad hotel for the price. A little dated, but it is an older hotel. Looks like they are doing some renovations. Would stay again.
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Alejandra

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

6/10 Okej

Ken

Reste med sin partner
Gillade: Personal och service
Our room seemed to tilt to one side. Off balance.
Bodde här 1 natt i december 2023

6/10 Okej

Marianne

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beds were super uncomfortable.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Daniel

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quality Hotel … only by name!!
Check-in was meh. Guy was on the phone the whole time. Front door looked it could easily be kicked in. Crack in window frame. Bed was very uncomfortable. Bathroom was a disaster. Soap from previous person was still in the shower. No shower curtain. Ceiling light was hanging from down. Crack in the counter. Drain wasn’t deep enough and water went into the main part of the bathroom and that’s with me showering in the corner and doing everything possible to keep the watch from going everywhere. I had to get the room key re-scanned every night. Not a good stay. “Quality Hotel … only in name. Definitely did NOT on what I was expecting.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Eloy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Roosevelt

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Brandon

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Brandon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good customer service
Bodde här 1 natt i november 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet
Don’t be deceived !!
People argued all day & night. Police had to called to diffuse the situation, didn’t help at all. People on drugs & alcohol probably doing drug deals. People knocking on the door(wrong door, of course) Wi-Fi didn’t properly work, had to keep signing in. Saw a couple of roaches, I’m sure came from other room where someone was living & the room was a mess. All kinds of negative activities. Smoking in non-smoking room coming through bathroom vent. Rooms not properly cleaned saw someone’s left overs(beer,clothes,toys, fingernail polish etc) won’t stay there again only stayed for the price I got online & the online advertising did not add up to the real thing. Very disappointed & I was deceived. Had the nerve to hold $146 for 2+ days.
Bodde här 2 nätter i november 2023

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

David

Gillade: Bekvämligheter
Good for a one night pass through
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Mario

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Mario

Gillade inte: Renlighet och boendets skick och faciliteter
Homeless people everywhere. Trash everywhere. Staff did not understand what i was saying. I did not understand what he was saying.
Bodde här 3 nätter i september 2023

2/10 Väldigt dåligt

Linda

Bodde här 2 nätter i augusti 2023

8/10 Bra

amy

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Room was good but the added fees was not posted
The hotel was nice and clean. My only issue was the parking surcharge they charged. Nothing was mentioned in the info about that. They added a $20 fee on when checking in. Yes the truck had trailer but it was NOT a semi truck and trailer.
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Jutta

Gillade inte: Renlighet
Bodde här 2 nätter i juli 2023

8/10 Bra

Annemie

Gillade: Renlighet och personal och service
Bodde här 1 natt i juli 2023

8/10 Bra

Joseph

Gillade: Renlighet
The hotel was nice and the room was clean, shower didn't have a curtain but that didn't bother me. There was a decent IHOP right next door I could walk to for supper but I think some people would benefit with a small staircase from the hotel parking lot to the IHOP parking lot. There was another hotel building right next door that was clearly in the process of being demolished which gave the area around the hotel the feelings of a tough neighborhood. The front desk guy had a problem with Expedia's payment and I had to contact the customer service to get it fixed.

8/10 Bra

ADRIAN, harker heights

Gillade: Personal och service
Bodde här 2 nätter i juni 2023
Svar från KEVIN 8 juni 2023
THANK YOU SO MUCH FOR TAKING TIME TO REVIEW OUR PROPERTY

10/10 Fantastiskt

Bally

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I only regret they didn't have more workout equipment in the gym
Bodde här 1 natt i maj 2023
Svar från KEVIN 5 juni 2023
thank you for taking time to review. We're doing all we can to minimize the inconvenience,

10/10 Fantastiskt

Joakoo

Bodde här 1 natt i maj 2023
Svar från KEVIN 5 juni 2023
THANK YOU FOR YOUR KIND FEEDBACK

10/10 Fantastiskt

Bally

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
People working there were cool
Bodde här 1 natt i april 2023
Svar från KEV 8 juni 2023
THANK YOU WILSON,

8/10 Bra

Robert

Gillade: Renlighet och personal och service
Reasonably Priced/close to everything
Close to highway. Close to gas/convenience store. People were friendly & Ty was especially helpful. Room was comfortable & reasonably priced.
Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

Craig

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
It seems like there are a lot of long term residents that all know each other. Yelling across the railings to each other, and just loitering outside the rooms drinking beer, smoking, etc. I finally left and stayed at another hotel.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Totally remodeled and updated
Remodeled hotel . this was previously a Super 8 and had bad reviews since choice hotels has took over and it's a Quality Inn it's been updated remodeled and in great shape I recommend this hotel due to price and convenience and cleanliness I was very impressed a lot better than it was for sure and give it five stars
Bodde här 2 nätter i februari 2023
Svar från Kiana 9 feb. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Dåligt

Alesia

Affärsresenär, Reste med familjen
Gillade inte: Boendets skick och faciliteter
Hotel room had roaches
Svar från Kiana 6 feb. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kiana BryantGeneral ManagerQuality Inn 9807458100

8/10 Bra

Maily

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
It was nice comfortable hotel, floors dirty, sink and counter splash with cleaning solution didn’t wipe off, cleaner didn’t do a good job, holes on door and wall a good place to crush for a quick overnight.
Bodde här 1 natt i januari 2023
Svar från Kiana 6 feb. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kiana BryantGeneral ManagerQuality Inn 9807458100

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ROACH MOTEL....I have a photo and video....
I understand you get what you pay for but we paid too much to have roaches scuttling on the nightstand and bathroom sink, in the middle of the night. I felt so disgusted and we'll never stay here again. Also, the sign for breakfast said it was from 6:00-9:00 am. We arrived at 8:30 only to be told that waffles weren't available from 8:30 am onwards. That was never mentioned at check in. Maybe it's just as well because roaches might have been crawling in their food area!!!! We're done with this Hotel and I still feel filthy. This has never happened to me in my life.
Bodde här 1 natt i januari 2023
Svar från Kiana 12 jan. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kiana BryantGeneral ManagerQuality Inn 9807458100

6/10 Okej

Tisha

4/10 Dåligt

Abdoul

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Not clean, présence of roaches (16), missing items such as working telephone (16) remote control (12), power outlet not working (12), missing bulbs (12). I asked room change from 12 and got put on 16. So 16 better than 12 but smells and they need to improve. Outside is uncleaned, dirty, floor worn, stairs old and cracked.,,
Bodde här 1 natt i december 2022
Svar från Kiana 21 dec. 2022
Dear Abdoul,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Väldigt dåligt

Dajshia C

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i november 2022
Svar från Tatiana 14 dec. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Dåligt

arthur

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
the girl that checked me in... the smell of just moped floor and water that would not dry up on the floor
Svar från Kiana 14 dec. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Väldigt dåligt

Marsha

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff was friendly and helpful. However, when I walked into the room and turned on the lights there were roaches/insects scurrying around. I let the front desk know and they did give me a refund.
Bodde här 2 nätter i november 2022
Svar från Kiana 14 dec. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Väldigt dåligt

Nicholas

Bodde här 1 natt i september 2022

8/10 Bra

Sharon

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Nothing unique
Bodde här 1 natt i oktober 2022
Svar från Tatiana 24 okt. 2022
Thank you Sharon for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Tatiana KGeneral Manager

6/10 Okej

Carl

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i september 2022
Svar från Tatiana 24 okt. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Mary

Gillade: Rummets bekvämlighet
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
DO NOT STAY HERE
DO NOT 🚫🚫 STAY HERE IT IS A DUMP!!!!!! CURTAIN FALLING DOWN WITH ANTS ON THEM, SPIDERS, ROACHES, THE FLOORS WERE NASTY ,TUB WAS DIRTY STAY AT YOUR OWN RISK.
Bodde här 3 nätter i december 2021

6/10 Okej

Rebecca

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2021

2/10 Väldigt dåligt

Katie

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked what said it was a quality inn online… we pull up and there’s quality in taped over the Super 8 logo. This is VERY misleading. I would never stay at a super 8. As soon as we arrived we noticed exterior doors which is a safety issue for me, as well as very questionable people in and around the rooms and parking lot. We did not even feel comfortable going in to talk to anyone and ate our money. AWFUL!!
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Tina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
I really enjoyed this hotel. Was clean and i loved the bed. The room was clean and the front desk were polite and friendly
Bodde här 1 natt i november 2021