Exteriör
Se tillgänglighet

Recensioner av The Bridge Hotel

3 out of 5
The Bridge Hotel
Bridge Road, Surrey, Chertsey, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 280 av 622 recensioner" "
8 - Bra i betyg. 225 av 622 recensioner" "
6 - Okej i betyg. 75 av 622 recensioner" "
4 - Dåligt i betyg. 30 av 622 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 622 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Louise, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay
Nice, comfortable bed and room. Good eggs for breakfast.

8/10 Bra

Glenn, Hjärup

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trivsamt hotell med en utsikt över en kanal.
Trevligt hotell, rent och snyggt. Skön säng bra restaurang.

10/10 Fantastiskt

Danny

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely overnight stay. Everything was above my expectations for the price! Definitely recommend.
Bodde här 1 natt i april 2024
Svar från Ryan Sabet 21 apr. 2024
Thank you so much for your gloving review and recommending us! It is wonderful to hear that we exceeded your expectations.We truly hope to welcome you back soon! Best Regards, Gabi & the Team.

10/10 Fantastiskt

Diane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Ryan Sabet 13 apr. 2024
Hi Diane, Thank you for the review and we are glad you enjoyed your stay here.We hope to see you again very soon.Kind regards,The Bridge Hotel

10/10 Fantastiskt

Violet, Easley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice hotel, but a little farther from London city center.
Bodde här 3 nätter i mars 2024
Svar från Ryan Sabet 16 apr. 2024
Thank you for taking the time to review us.We hope to see you again in the future!Best Regards, Gabi & the Team

8/10 Bra

Gloria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay recently. Cannot fault the hotel.
Bodde här 2 nätter i mars 2024
Svar från Ryan Sabet 16 apr. 2024
Thank you for your positive review, we appreciate it and hope to see you again soon!Best Regards, Gabi & the Team.

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect retreats but handy location
Lovely refurbished room in the hotel wing. Amazing breakfast and dinner in the bar / restaurant. Friendly staff and no complaints. Just a hint, when you book in ask for a few car park barrier tokens to stop you keep having to ask. Amazing hotel, will continue booking here when visiting family in Chertsey
Bodde här 2 nätter i februari 2024

8/10 Bra

Lee

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

L

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend away
Excellent.
Bodde här 1 natt i januari 2024

8/10 Bra

Jaya

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our stay
Excellent staff, good food, nice clean room. Would definitely stay again.
Bodde här 2 nätter i december 2023

8/10 Bra

Louise

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Ryan Sabet 16 jan. 2024
Thank you for taking time to leave a review.We hope to see you again soon!Gabi & the team

10/10 Fantastiskt

Ann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel. Friendly staff. Nice restaurant
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bob
Overlooking Thames. Free parking. 30 mins from Heathrow. Hotel has had an upgrade . Good bar/restaurant experience.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sarnjeet

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Really love staying here. The team there are so friendly and helpful.
Bodde här 1 natt i december 2023

6/10 Okej

Dawn

Gillade: Renlighet och bekvämligheter

10/10 Fantastiskt

Simon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a stunning place.. the room was so cosy, it was so warm and snug. The ambient lighting in the room made it feel so comfortable and i couldn't wait to get into bed, on waking up, you have the view of the river outisde the balcony, it's so picturesque. The bar and restaurant is next door to the hotel, and is also beautiful with a great atmosphere. Also the staff are very welcoming, friendly and polite. There is also a free secure car park next to the hotel. Will definitely come back again.
Bodde här 1 natt i december 2023
Svar från Ryan Sabet 9 jan. 2024
Many thanks for your amazing 5-star review!I am delighted to hear you had such a great stay with us.We hope to welcome you back soon.Best Regards,Gabi & the team

10/10 Fantastiskt

Ann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely room, very nice staff
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Ryan Sabet 31 dec. 2023
Thank you for giving us top marks we look forward to seeing you again!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect
Very impressed with the location, service, cleanliness and had everything we needed.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Mateen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely room. Lovely food, promptly delivered. A nice short recuperative break. Than you. 🙏
Bodde här 1 natt i december 2023
Svar från Ryan Sabet 31 dec. 2023
Thank you so much for the lovely feedback. We'd love to see you again soon.Ryan & the team

10/10 Fantastiskt

Abdullahi

Bodde här 1 natt i december 2023

8/10 Bra

Maxine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Ryan Sabet 31 dec. 2023
Thank you very much for the good ratingRyan & the team

10/10 Fantastiskt

Mateen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely Indian gentleman at Reception - very helpful, professional, friendly. LOVED the room, LOVED the bed, LOVED the bedsheets, utterly comfortable - I needed to escape for 1 night, and this did the trick. I will come back. Thank you 🙏
Bodde här 1 natt i november 2023
Svar från Ryan Sabet 30 nov. 2023
Thank you so much for the really lovely feedback. I'll be sure to pass it on to the team. We look forward to seeing you on your next visit.Ryan & the team.

8/10 Bra

Ian, Knutsford

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Poor instructions to use TV and shower.
Bodde här 1 natt i november 2023

6/10 Okej

Andrew

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not what is used to be...
We stayed this weekend with our last stay being 2 years ago to the day. Our last stay was great and we couldn't say enough good things but this time was not the same unfortunately. There was no staff, just two people working the entire pub on a Saturday night so they had to close the restaurant. We had a table booked but were told no table service we had to eat in the pub area and order at the bar which was a shame. Wish we were told this before hand! Due to no staff all of the tables were left with empty plates and glasses on the tables so the place looked dirty. The 2 staff that were working were great and we felt sorry for them, they were doing their best. Our superior room looked good on the surface but as we looked more it wasn't the cleanest room, the pillows were clearly dead and gone with no life in them and the shower gel etc had clearly been there quite some time. we had about 8 plugs in the room and only 2 were working which we did inform reception about but nothing that could be done late at night. At breakfast my booking included breakfast but did not say that there end so i had to show my booking confirmation to prove it which was annoying. Another little thing that just hampered our experience. The staff were all great and the breakfast was great. Dinner was average and not good value for money. The pub was very quiet and the lack of staff makes you question why. Such a shame as we were so excited to come back to this place. We will look elsewhere next time.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Keith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very friendly and helpful,premises were clean and modern,good car parking,reasonable price for stay.
Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Keith, Thank you for staying with us and leaving us a great review. Kind Regards Reception Team

8/10 Bra

Lisa

Gillade: Personal och service och boendets skick och faciliteter
Had a lovely room, more like suite. Views of the river.nice to be able to climb into a bath tub that actually fits and gives you room to soak. Would rebook again to have the same room
Bodde här 1 natt i oktober 2023
Svar från Ryan Sabet 30 nov. 2023
Thank you for such lovely feedback! We're so glad to hear that you had a great time!Have a look in early February when we will have some newly renovated rooms that will have bathtubs in the rooms that you can look out to the river from!Ryan & the team.

10/10 Fantastiskt

Jenny

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property clean and quiet. View lovely. Staff helpful.
Bodde här 2 nätter i oktober 2023
Svar från Reception team 1 nov. 2023
Hi Jenny, Thank you for leaving us a review, we look forward to welcoming you back in the future. Kind RegardsReception Team

10/10 Fantastiskt

Shay

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel experience yet.
Gorgeous room, lovely staff and lots of additionals you wouldnt expect usually, such as sky, aircon, nespresso machine and even a safe for your belongings. The bathroom was stunning and the shower was amazing to use, especially with the products the hotel provided. Only stayed the one night but will absolutely be using this hotel again in the future.
Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Shay, We are glad to hear you enjoyed your stay with us and looking forward to welcoming you back in the future. Kind Regards Reception Team

8/10 Bra

Steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Steve m
All good on are stay, pub was good, food was excellent
Bodde här 2 nätter i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Steve,Happy to hear you enjoyed your stay with us and we hope to welcome you back soon. Kind Regards Reception Team

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Mark, Thank you for leaving us a 10/10!Kind Regards Reception Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A wonderful stay
Fantastic - comfortable, clean and modern room. Friendly service.
Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi, Thank you for leaving us a 10/10!Kind Regards Reception Team

10/10 Fantastiskt

Melanie

Bodde här 1 natt i oktober 2023
Svar från Ryan Sabet 31 dec. 2023
Thank you very much for giving us top marks.Ryan & the team

10/10 Fantastiskt

Steven

Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Steven, Thank you for leaving us a great score!Kind Regards Reception Team

6/10 Okej

Hilary

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Expensive and rooms in need of some repair work. Electrics didn’t work, bathroom door didn’t close and sink blocked took ages to empty! Not worth £140/£150 a night!
Bodde här 2 nätter i oktober 2023
Svar från Ryan Sabet 14 jan. 2024
Thank you for your feedback. Sorry to hear about the issues you experienced during your stay with us. You will be pleased to know that we are currently renovating remaining of our rooms and we hope to welcome you back in the future.Best Regards, Gabi & the team

10/10 Fantastiskt

stephen

Gillade: Renlighet, personal och service och rummets bekvämlighet
Wish we could have stayed longer.
We came to Chertsey for a family party and had a lovely overnight stay at The Bridge Hotel. The staff were very welcoming and efficient and our room was spacious and very well equipped. To our surprise in addition to the usual desk/dressing table with chair there was a comfortable sofa and an armchair as well to sit on to watch the large TV with an occasional table nicely placed to hand. The bed was pure delight to sleep on, there was plenty of hot water and everything was very clean. Then the breakfast!!!! Oh boy, we both had a full English and it was one of the best ever. The location, along side the Thames couldn't have been more tranquil and picturesque. We only wished we could have stayed longer.
Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Stephen, We are happy to hear you enjoyed your stay with us, we are looking forward to welcoming you back in the future. Kind Regards Reception Team

4/10 Dåligt

Warren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
What A Shame
Was greeted with a smile, great local information. At first I thought it was a cool room. Just perfect. I was in a large room by the main road, the road noise was horrible, ( I might as well of slept outside ). I went down to the restaurant to have a meal, was delivered and never saw anyone once the food was on my table, no one came back to see if everything was ok with the meal-nor drinks. Considering they have a great write up on the restaurant food, the service was terrible. Was a lovely looking bed but hard as. I ended up sleeping in the duvet. I was booked for three nights, on the Sunday afternoon I returned from a lovely day out to find my bed not made, but everything else done right down to refilling the water bottle, my bed looked like someone else had been in it! I walked down to reception to complain-all I got was sorry, will let the house keepers know in the morning, next time you stay we put you somewhere else. I decided I had enough and check-out that late evening!
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Dawn

Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Dawn, Thank you for leaving us a great score and hope to welcome you back soon. Kind Regards Reception Team

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Reception team 3 nov. 2023
Hi John, Thank you for the great score, hopefully we will welcome you back to the Bridge in the future. Kind Regards Reception Team

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A nice hotel and setting with very friendly staff. We would stay again.
Bodde här 2 nätter i oktober 2023
Svar från Reception team 3 nov. 2023
Hi Justin, Thank you for leaving us a great score, we hope to welcome you back in the future. Kind Regards Reception Team

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Stay - convenient location with free parking
Great rooms with excellent breakfast in the pub.
Bodde här 1 natt i oktober 2023
Svar från Reception team 3 nov. 2023
HI Ryan, Thank you for leaving us a review, I am glad you enjoyed your stay with us and looking forward to welcoming you back soon. Kind Regards Reception Team

10/10 Fantastiskt

Daniel

Gillade: Boendets skick och faciliteter
Stunning hotel
Bodde här 1 natt i september 2023
Svar från Reception team 3 nov. 2023
Hi Daniel, Thank you for leaving us great score, looking forward to welcoming you back in the future. Kind Regards Reception Team

10/10 Fantastiskt

Kieran

Bodde här 1 natt i september 2023
Svar från Reception team 3 nov. 2023
Hi Kieran,Thank you for taking the time to leave us a review and a great score!Kind Regards Reception Team

6/10 Okej

Lynn

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Staff were pleasant. Bathroom could do with updating. Restaurant food was ok but I was ill and believe there must have been some cross contamination as I got swollen throat blisters in mouth and was very ill that night. I DID inform waitress if allergies! So not good.
Bodde här 2 nätter i september 2023
Svar från Ryan Sabet 14 jan. 2024
Thank you for your feedback. I am extremely sorry about your experience while staying with us last year. If you have not addressed the issues directly at the time and you wish to do so now, please feel free to email us at the pub.Regarding the rooms, you will be pleased to hear we are now having rest of our hotel rooms renovated and we hope to welcome you back in the future.Kind Regards,Gabi & the reception team

8/10 Bra

Ian, Knutsford

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just fitted my visit objectives
Bodde här 1 natt i september 2023
Svar från Reception team 3 nov. 2023
Hi Ian, Thank you for taking the time to leave us a review, Kind Regards Reception Team

10/10 Fantastiskt

Andrew

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All good
Bodde här 1 natt i september 2023
Svar från Reception team 3 nov. 2023
Hi Andrew, Thank you for staying at the Bridge, we hope to welcome you back soon. Kind Regards Reception Team

10/10 Fantastiskt

sean

Bodde här 1 natt i september 2023
Svar från Reception team 3 nov. 2023
Hi Sean, Thank you for leaving us a great score, hope to welcome you back in the future. Kind Regards

10/10 Fantastiskt

Nigel

Bodde här 2 nätter i september 2023
Svar från Reception team 19 sep. 2023
Hi Nigel, Thank you for taking the time to leave us a review, looking forward to welcoming you back in the future. Kind Regards Reception team