Exteriör
Se tillgänglighet

Recensioner av Travelodge by Wyndham Cheyenne

2 out of 5
Travelodge by Wyndham Cheyenne
1625 Stillwater Ave, Cheyenne, WY

Recensioner

6,8
10 - Fantastiskt i betyg. 91 av 506 recensioner" "
8 - Bra i betyg. 167 av 506 recensioner" "
6 - Okej i betyg. 133 av 506 recensioner" "
4 - Dåligt i betyg. 59 av 506 recensioner" "
2 - Väldigt dåligt i betyg. 56 av 506 recensioner" "

7,4/10

Renlighet

7,2/10

Personal och service

6,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Brian, Gillette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Jerry 20 maj 2024
Thank you for your review.

6/10 Okej

Britt

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
the ice machine worked.
Bodde här 3 nätter i maj 2024
Svar från Jerry 20 maj 2024
Thank you for your review.

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The manager/owner was very kind snd let me check in early, they are the best
Bodde här 1 natt i april 2024
Svar från Jerry 17 apr. 2024
Thank you so much for your review. We are glad you enjoyed your stay!

6/10 Okej

Jacolene, Wellsville

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
My room stank of cheap cologne. I wondered what they were trying to cover up. My friend said it didn’t bother her,so she traded rooms with me.
Bodde här 1 natt i april 2024
Svar från Jerry 17 apr. 2024
Thank you so much for your review.

10/10 Fantastiskt

Elizabeth

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoy staying at this Travelodge. The 24hr Diner, proximity to Del Range, ease of getting to and from. The bed was comfortable and room very clean.
Bodde här 2 nätter i mars 2024
Svar från Jerry 8 mars 2024
Thank you for your review we are so glad that you enjoyed your stay and we look forward to seeing you again.

10/10 Fantastiskt

Ann

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent bargain!
Everything was excellent. Check-in was easy and pleasant. Room was wonderful. Location was wonderful, near lots of shops, restaurants, and services. It was easy to get downtown. The 24-hour diner is cute, and...24-hours!
Bodde här 2 nätter i februari 2024
Svar från Jerry 16 feb. 2024
Hi Ann-Thank you so much for your review. I am so glad that you enjoyed your stay and our location. We hope to see you again soon.

2/10 Väldigt dåligt

Robyn

Bodde här 1 natt i januari 2024
Svar från Jerry 8 jan. 2024
Dear Robyn,Unfortunately, the guest was unable to stay with us due to the lack of having an photo identification. I am sorry that you felt the need to place a review with a low score due to your reservation being cancelled.

8/10 Bra

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
quiet and helpful staff
Bodde här 2 nätter i oktober 2023
Svar från Jerry 3 jan. 2024
Thank you for your review. We are so glad you enjoyed your stay.

4/10 Dåligt

Sean

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
place was kind of old and beat down. the downstairs common area has a stink of microwaved/ burnt hamburger...
Bodde här 1 natt i september 2023
Svar från Jerry 11 okt. 2023
I am very sorry that you did not enjoy your stay. We strive for 100% guest satisfaction.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Jerry 11 okt. 2023
Thank you for your review.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very enjoyable stay.
Bodde här 1 natt i oktober 2023
Svar från Jerr 11 okt. 2023
Thank you so much for your review.

2/10 Väldigt dåligt

Caleb

Bodde här 1 natt i oktober 2023
Svar från Jerry 3 jan. 2024
I am very sorry we did not meet your expectations and hope in the future you will give us another chance.

6/10 Okej

Ana

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
We checked in late (10pm) and it seems someone just stayed in the bedroom because the trashcan wasn’t empty and the bedding seems like someone just left.
Bodde här 1 natt i september 2023
Svar från Jerry 20 okt. 2023
I am very sorry for your experience. I have addressed these issues with my staff and appreciate you taking the time to let us know. We hope to see you again!

10/10 Fantastiskt

Dwaine

Bodde här 1 natt i september 2023
Svar från Jerry 16 okt. 2023
Thank you for your review.

8/10 Bra

john

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Jerry 28 sep. 2023
Thank you for your review.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank you!
The bed was just a bit firmer than I have at home, so just a very minor thing! But, I still got a good nights rest.
Bodde här 1 natt i september 2023
Svar från Jerry 28 sep. 2023
Thank you for your review.

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A Ok
Bodde här 1 natt i september 2023
Svar från Jerry 28 sep. 2023
Thank you for your review.

4/10 Dåligt

Steven

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
A Fair Place beneath Wyndham Standards.
The front desk clerk was rude and argumentative from the outset. He would only issue one key for the two of us which was most inconvenient for our stay. This is a Wyndham property. I expect better. The other staff were exceptionally helpful and friendly. The room was clean as long as you didn't look under the bed. The room was not well lit. There are no luggage carts. The fan in the bathroom was noisy and as such we couldn't leave the light on to find the bathroom in the dark at night. The curb outside the door needs painted yellow where the ramp ends. My wife fell and injured her knee and possibly her back because she didn't see where the curb began and the ramp ended.
Bodde här 5 nätter i september 2023
Svar från Jerry 28 sep. 2023
We appreciate you taking the time to do a review. Rest assured that I have addressed the issues that occurred with my staff. My maintenance team has fixed the fan in the bathroom and I have spoken with my housekeeping staff about the importance of cleanliness standards.

6/10 Okej

Nanette

Bodde här 2 nätter i september 2023
Svar från Jerry 28 sep. 2023
Thank you for your review!

10/10 Fantastiskt

Jason

Bodde här 1 natt i september 2023
Svar från Jerry 28 sep. 2023
Thank you for your review! We are glad you enjoyed your stay!

10/10 Fantastiskt

Tom

Bodde här 1 natt i september 2023
Svar från Jerry 28 sep. 2023
We are glad you enjoyed your stay!

6/10 Okej

Gary

Bodde här 2 nätter i augusti 2023
Svar från Jerry 28 sep. 2023
Thank you for taking the time to do a review.

8/10 Bra

Cynthia

Bodde här 1 natt i augusti 2023
Svar från Jerry 28 sep. 2023
Thank you for taking the time to do a review.

4/10 Dåligt

Adam Wollman and Gayle

Reste med sin partner
Gillade inte: Personal och service
We got in a couple hours early and tried to check in. The greeting I recieved from fellow at the diner was a very curt "Can i help you". No smile, no hello just a snotty attitude. We didn't know that check in was at 4 instead of 2 as we've found at most other lodging. I asked to check in and the kid looked at his computer screen and in the same rude tone said "No, you can't check in till 4". I asked if we could have an early check-in and received a very fast "No"! Not a "Sorry, no" or "let me see if a room is available, sorry, no", just a fast, arrogant and emphatic "No"! We did check in at 4 on the dot and found the floors to be gritty...we wore our flip flops around the room. The sheets had a habit of scrunching up and coming loose which made for a poor nights sleep. There was no coffee or cups to be had in our room or in the entrance area where the railroad employees hung out. I guess for the price we paid, we were expected to purchase coffe from the diner where we checked in. Needless to say, Travelodge ain't what it used to be years ago! Next time, we'll spend a few dollars more as our friends did and stay at Little America. The staff there treated our friends with smiles, the room was very clean, and there was coffee in the room and the restaurant as well as many other amenities.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Kris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023

8/10 Bra

Ana, Pinole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was ok.
Bodde här 1 natt i juli 2023

4/10 Dåligt

Aura

Affärsresenär, Reste med husdjur
Gillade inte: Personal och service och boendets skick och faciliteter
They only provided water for their guests. Not even coffee or a free continental breakfast. No fitness, laundry or other amenities.Front desk staff was very rude< Housekeeper were nicer and more helpful. Limited dinning and no guest discount for purchasing food there
Bodde här 1 natt i juli 2023

8/10 Bra

Ronald

Bodde här 1 natt i juni 2023

8/10 Bra

Deborah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Don't really have a review.
Bodde här 2 nätter i juni 2023

8/10 Bra

michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good for a a day or two. No issues.

6/10 Okej

Cristine

Reste med familjen
I stayed in 3 properties that were Travel Lodge on my trip. I chose them because of the Wyndham name. They were run down, skimped on everything, and this one didn't even provide any breakfast foods. We ate at the diner where we checked in and out and they could have offered a discount.
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Charlotte

Bodde här 1 natt i juni 2023

4/10 Dåligt

steve

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
You actually check in at the diner next door, not really handicap accessible easily. Hairs In shower, uncomfortable mattress.
Bodde här 1 natt i maj 2023

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Odd that the hotel desk is located next door. There is no computer to use for people staying at the property. I had to locate a library in the area, but that may not be an option over a weekend.
Bodde här 3 nätter i maj 2023
Svar från Kim 24 maj 2023
Thanks for staying with us. Hope to see you again soon.

8/10 Bra

Randolph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2023

10/10 Fantastiskt

David

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Joaine, Hurricane

Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

lance

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was woken up by the night staff at midnight claiming that I needed to give them my credit card so they could check me in. My Expedia account and my bank account showed the transaction as pending and I refused to get dressed and cross a parking lot at midnight. I got another call 15 minutes later with the same request insisting that I give them my credit card number. In the morning I checked with morning crew at desk and was told that there was no issue with my card. Horrible experience and made me think I was being scammed by this hotel?!
Bodde här 1 natt i januari 2023
Svar från kim 3 feb. 2023
I am so sorry to hear this, please except my apologize. please come see us again and I assure you this will not Happen again.Kim W GM

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We had a 6 am flight so we only slept in the room for about 6 hours. It is close to several places to eat and the motel is easy to get to. The room was nice and quiet. However, the bathroom fan was a little noisy when it ran. If we do this flight connection again we will certainly stay again.
Bodde här 1 natt i december 2022
Svar från Kim 3 feb. 2023
Thank you for the kind review hope to see you again soon.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Late night snack or a meal anytime @ Penny's Diner, on the property.
Bodde här 1 natt i oktober 2022

4/10 Dåligt

Terri

Gillade: Personal och service och rummets bekvämlighet
Don't go alone
When I arrived the parking lot was closed. I had to park on the street in front of a bar. I am a single older woman. Then I had to drag my suitcases up steps to a diner to check in,this is when I found out there is no elevator and I was on 2nd floor. Not happy. Then I was in my room about 930pm and heard someone put a key card in the door and it unlocked. I hurried to the door locked it and hollered it is occupied. I called the front desk an they said it was just staff checking to see what rooms were occupied. What the heck thats what a computer is for or at least knock!!!!! Room was clean. But no one cleaned it for the 5days I was there. Not even emptied the trash. The security doors to outside were never locked. I really did not feel safe. Staff was very nice!
Bodde här 5 nätter i oktober 2022

10/10 Fantastiskt

Trina

Bodde här 2 nätter i september 2022

6/10 Okej

Josh

Affärsresenär
Bodde här 2 nätter i september 2022

2/10 Väldigt dåligt

Margaret

Reste med sin partner
Gillade inte: Personal och service
Don’t stay here it’s dodgy! I paid for our room in February through Expedia. I thought there might be a hold put on our card for incidentals as its a Wyndham but there wasn’t. The receptionist asked for our card to ‘have on file’ but later found a weird change on my card for $88.75. When I asked about the charge the receptionist got defensive and told us she’d only been there a week and didn’t know what it was for. Later we were told it was ‘if the third party didn’t pay’!!!!! This is a fraudulent transaction. Very weird and incredibly unprofessional. We had to register in a diner for the room…
Bodde här 1 natt i september 2022

6/10 Okej

Jennifer

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i september 2022

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet och personal och service
It was nice but very basic. No breakfast, no coffee, no ice, the room was clean and good parking.
Bodde här 1 natt i augusti 2022

6/10 Okej

Erica

Gillade: Personal och service
The staff I spoke with was friendly and helpful. The bathroom had someone’s used soap still in the shower, the drain dripped steadily so I closed the door to avoid hearing it. The curtains didn’t work properly and were broken. Someone stole the do not disturb sign from my door on my last night there. Aside from these issues it was perfect for my needs while I was there.
Bodde här 3 nätter i augusti 2022

8/10 Bra

Luis

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Gayette

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Our door was horrible to get into the room. The lock didn’t work…
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Melissa

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Thought it was very odd to check in at the diner and the layout of the hotel was very disorganized. Very outdated and overpriced for what it was. Also, it showed me when I reserved that the total was $119 with tax, but was charged $132. I couldn't wait to get out of there.
Bodde här 1 natt i juni 2022