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Recensioner av Fairfield Inn & Suites by Marriott Lombard

2.5 out of 5
Fairfield Inn & Suites by Marriott Lombard
645 W North Ave, Lombard, IL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 550 av 1001 recensioner" "
8 - Bra i betyg. 292 av 1001 recensioner" "
6 - Okej i betyg. 83 av 1001 recensioner" "
4 - Dåligt i betyg. 47 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1001 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Carina

Gillade: Renlighet
Bodde här 5 nätter i september 2018

2/10 Väldigt dåligt

Ovidiu

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Sumanth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good
Bodde här 4 nätter i april 2024
Svar från Lisa 26 apr. 2024
We are glad you enjoyed your past stay at our Hotel and hope to see you again.

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
I dislike that my room was not clean on the second day as they promised. When I requested a new towels I was asked to pick them at the front desk.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Fantagja

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
1pm staff member was very rude and nonchalant previous staff was very helpful
Bodde här 1 natt i mars 2024

6/10 Okej

Paul

Reste med familjen
Gillade: Renlighet och personal och service
We stayed one night and it’s was a very clean hotel. The breakfast was good. The beds weren’t soft and the room next to us had someone making loud noises all night. We tried to call the front desk but nobody answered.
Bodde här 1 natt i mars 2024
Svar från Lisa 18 mars 2024
We are very sorry you were disturbed during your recent stay with us,and were unable to reach someone at the front desk. That is below our standards. We hope you'll give us another chance in the future.

10/10 Fantastiskt

Umer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 13 nätter i februari 2024
Svar från Lisa 22 feb. 2024
We are so glad you enjoyed your past stay with us and hope to see you again soon!

10/10 Fantastiskt

Beatriz

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was really good.
Bodde här 1 natt i februari 2024
Svar från Lisa 18 feb. 2024
We are so happy to see you enjoyed your past stay at our hotel and look forward to seeing you again.

10/10 Fantastiskt

Ticia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stay here every 8 weeks witj my grandchildren. So friendly, very clean, always ready to help! Indoor pool and hot tub!
Bodde här 3 nätter i februari 2024
Svar från Lisa 18 feb. 2024
We are so glad to see you make a point to stay with us with your grandchildren and that it is a great experience! We welcome you and look forward to seeing you next time!!

10/10 Fantastiskt

LINDA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the hot tub, I didn't bring a swimsuit and had to borrow one from my girlfriend. The staff was very helpful and friendly
Bodde här 5 nätter i februari 2024
Svar från Lisa 15 feb. 2024
Well we are glad you were able to borrow one and enjoy the hot tub. We hope to see you again soon!

10/10 Fantastiskt

suzanne

Gillade: Personal och service och boendets skick och faciliteter
Excellent staff and very clean
Bodde här 2 nätter i februari 2024
Svar från Lisa 15 feb. 2024
It look like you enjoyed your recent stay at our hotel. We hope to see you again soon!

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Lisa 8 feb. 2024
It looks like you had a great stay on your last visit and we hope to see you again soon!

10/10 Fantastiskt

carmen

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Lisa 8 feb. 2024
We are so glad to see you enjoyed your stay at our hotel and hope to see you again!

6/10 Okej

Hamid

Gillade: Renlighet och personal och service
Bodde här 4 nätter i december 2023
Svar från Lisa 25 jan. 2024
Thank you for your review of your recent stay. We hope everything was good during your stay and hope to see you again in the future.

10/10 Fantastiskt

Samantha

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Looking through the reviews AFTER I last minute booked (no cancellation time) I was oh $£!t what am I getting myself into??? SO glad I didn’t let the reviews scare me away. My toddler and I had a great time! The room was very nice, very ‘homey’. The room was large enough to offer my kiddo play space without getting bored, we stayed 3 nights! He loved having his own tv and space. The pool was a bit dirty, but the hot tub was nice! The staff was very friendly and helpful. With family in the area, I will definitely be returning!
Bodde här 3 nätter i januari 2024
Svar från Lisa 25 jan. 2024
We are also so glad you decided not to let any reviews scare you away and are happy to see you and your toddler enjoyed your stay!We sure hope to see you again!

10/10 Fantastiskt

Justin

Bodde här 2 nätter i januari 2024
Svar från Lisa 25 jan. 2024
Looks like you enjoyed your recent stay with us and we are so happy you did and look forward to seeing you again!!

10/10 Fantastiskt

Max

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to write a review regarding your recent stay with us and it looks like everything was good. We hope to see you again in the future!

10/10 Fantastiskt

Piotr

Reste i grupp
Very nice hotel
Bodde här 1 natt i december 2023
Svar från Lisa 6 jan. 2024
We are so glad you enjoyed your recent stay and hope to see you again!

10/10 Fantastiskt

Renell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved everything about this hotel
Bodde här 1 natt i december 2023
Svar från Lisa 8 feb. 2024
We are so glad to hear you enjoyed everything about our hotel during your stay and hope to see you again!

8/10 Bra

Teri

Gillade: Renlighet
Bodde här 6 nätter i december 2023
Svar från Lisa 25 jan. 2024
Thank you for taking the time to write a review regarding your past stay with us. We hope to see you again soon!!

10/10 Fantastiskt

Kerrie

Bodde här 2 nätter i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to complete a review of your recent stay with us and we hope to see you again!

10/10 Fantastiskt

Najm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Lisa 25 jan. 2024
It looks like you enjoyed your past stay with us and we want to thank you for taking the time to complete your review. We hope to see you again!

10/10 Fantastiskt

Joseph

Reste med familjen
Bodde här 1 natt i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to complete your survey regarding your past stay with us. It looks like you had a good stay! We hope to see you again in the future!

10/10 Fantastiskt

Nadeemul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Lisa 25 jan. 2024
Looks like you enjoyed your recent stay with us and we want to thank you for taking the time to let us know. We hope to see you again in the future!

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was really clean and well taken care of. It exceeded our expectations. We would definitely recommend it and will definitely stay here again.
Bodde här 4 nätter i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to let us know that you enjoyed your past stay with us and sure hope we see you again!

8/10 Bra

Teena

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
NA
Bodde här 1 natt i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to complete the survey you received and hope that next time you will be able to give us a 5 out of 5. My apologies that was not the case during your past stay.

8/10 Bra

TONY

Bodde här 1 natt i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to share a review of your past stay with us and hope to see you again!

8/10 Bra

Mohammed

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Good hotel, not so good service
Front desk personnel have no idea as to courtesy, greeting someone, or conversation. The night woman was rude beyond belief, and didn’t utter two words. Felt like we were a nuisance to her. Otherwise, nice hotel, clean, comfortable, average breakfast, good 24 hour tea/coffee service. Very nice ice water with lemon stand.
Bodde här 2 nätter i december 2023
Svar från Lisa 25 jan. 2024
I am so sorry your check in experience went the way it did. That type of treatment is definitely not up to our standards and I have investigated who checked you in and we will be sure to bring this to their attention. Otherwise it looks like you enjoyed your stay and we hope you will give us another chance.Thank you for taking the time to bring this to our attention.Have a wonderful day!

8/10 Bra

Antonio

Bodde här 1 natt i december 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to complete the survey you received after your past stay and hope next time you visit you will be able to give us a 5 out of 5. My apologies that this was not the case regarding your prior reservation and hope you'll give us another chance.

10/10 Fantastiskt

Justin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 4 nätter i november 2023
Svar från Lisa 8 dec. 2023
We are so happy to hear you had a great stay! We hope to see you again. Happy Holidays to you!!

6/10 Okej

abhijeet

Gillade: Renlighet och bekvämligheter
Bodde här 3 nätter i november 2023
Svar från Lisa 25 jan. 2024
We want to thank you for taking the time to complete the review request you received. We hope to see you again in the future and hopefully get a 5 out of 5! We apologize that you did not have a perfect stay and hope you will give us another chance.

10/10 Fantastiskt

Lucas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an easy check in and out process. The staff was accommodating!
Bodde här 3 nätter i november 2023
Svar från Lisa 24 nov. 2023
We are glad to see you had a pleasant stay on your last visit and we hope to see you again!

10/10 Fantastiskt

Lamark

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Lisa 19 nov. 2023
We are so glad you enjoyed your stay and hope to see you again!

4/10 Dåligt

Kuuleialoha

Affärsresenär
Gillade inte: Renlighet och personal och service
Bodde här 4 nätter i november 2023
Svar från Lisa 22 nov. 2023
Looks like you weren't completely satisfied with your past stay. Please let us know of any problems you may have had, and we hope you will stay again with us in the future.

10/10 Fantastiskt

Thomas, Chicago

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was incredibly friendly and helpful. Each person I encountered asked if everything was going okay.
Bodde här 1 natt i november 2023
Svar från Lisa 5 nov. 2023
We are so pleased to hear you enjoyed your recent stay with us, and look forward to seeing you again in the future.

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed my stay
The people at check-in are friendly and welcoming. Housekeeping does a great job. The pool, laundry room and fitness are are kept clean. Would stay here again!
Bodde här 7 nätter i oktober 2023
Svar från Lisa 5 nov. 2023
Thank you so much for your kind words in describing your recent stay at our hotel. We look forward to seeing you again in the future.

10/10 Fantastiskt

Raymond

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great. Exactly what I needed.
Bodde här 2 nätter i oktober 2023
Svar från Lisa 30 okt. 2023
We are so happy to hear that you enjoyed your stay and look forward to seeing you again!

10/10 Fantastiskt

Mia

Gillade: Renlighet, personal och service och bekvämligheter
Clean and quiet
Bodde här 2 nätter i oktober 2023
Svar från Lisa 30 okt. 2023
We are very happy to hear you enjoyed your past stay at our Hotel and we hope to see you again!

10/10 Fantastiskt

Maia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Lisa 30 okt. 2023
We are glad to see you enjoyed your past stay at our Hotel and hope to see you again!

10/10 Fantastiskt

Duchelle

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Lisa 30 okt. 2023
So happy to see you enjoyed your past stay at our Hotel and hope to see you again!

6/10 Okej

Lorenz

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Good Value, Friendly Staff, Property Deteriorating
I found a long black hair in the bathtub, so got out and cleaned it before resuming my shower. Paint is peeling on the ceiling in the bedroom. The air conditioner in the living area would not stay in air conditioner mode for any longer than ten minutes before pumping out heat. Quite unbearable when outside temperatures were in the mid 80s. Staff was very pleasant though and the breakfast was quite satisfying. Room 139.
Bodde här 5 nätter i september 2023
Svar från Lisa 30 okt. 2023
We apologize for the issues you had during your past stay at our Hotel and hope you return at a later date and give us a second chance.

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check-in was extremely easy and the property was clean.
Bodde här 1 natt i oktober 2023
Svar från Lisa 30 okt. 2023
We are so happy to hear that you were pleased with your past stay at our Hotel and hope to see you again!

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trip up north
Have stayed here before, nice hotel, easy access to 355. The lounge never seems to open but has good breakfast
Bodde här 4 nätter i september 2023
Svar från Lisa 30 okt. 2023
Our lounge is no longer a lounge and will be transformed into a conference room when we renovate the hotel in the next few months, and are glad you enjoyed the breakfast offerings.

10/10 Fantastiskt

Candice

Bodde här 3 nätter i september 2023
Svar från Lisa 30 okt. 2023
So happy to see you enjoyed your recent stay at our Hotel and hope to see you again!

10/10 Fantastiskt

Rashidbaig

Ample of parking and close to freeways and shops
Bodde här 3 nätter i september 2023
Svar från Lisa 30 okt. 2023
We are happy to see you enjoyed your past stay at our Hotel and hope to see you again.

10/10 Fantastiskt

Leon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quietness
Bodde här 1 natt i september 2023
Svar från Lisa 30 okt. 2023
We are happy to see that you enjoyed your peace and quiet during your past stay.

10/10 Fantastiskt

Donald

Reste med sin partner
Front desk employee , her name happened to be Emily. Outstanding customer service.
Bodde här 1 natt i september 2023
Svar från Lisa 30 okt. 2023
We are happy to hear that Emma provided you with great customer service during your past stay. We look forward to seeing you again.

10/10 Fantastiskt

Kurt

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel. Staff is very efficient and friendly.
Bodde här 2 nätter i september 2023
Svar från Lisa 30 okt. 2023
We are very happy to hear you enjoyed your recent stay at our hotel and hope to see you again soon!

8/10 Bra

Becky

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Overall a good experience. Rooms were clean, property was quiet, continental breakfast was great. However the pool and hot tub are the smallest I’ve ever seen and the young girl who checked us in was incredibly rude
Bodde här 2 nätter i september 2023
Svar från Lisa 30 okt. 2023
I am very sorry to hear you did not have a good experience at check in, but am glad you had an overall good experience.

10/10 Fantastiskt

Bryan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great. It’s not in the heart of Lombard, so it’s a drive to get anywhere, but it’s a good property.
Bodde här 6 nätter i september 2023
Svar från Lisa 30 okt. 2023
We are happy to hear you enjoyed your past stay at our Hotel.