Bäddmadrasser, skrivbord, mörkläggningsgardiner och strykjärn/strykbräda

Recensioner av Fairfield Inn & Suites Chicago Downtown / Magnificent Mile

2.5 out of 5

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 581 av 1002 recensioner" "
8 - Bra i betyg. 252 av 1002 recensioner" "
6 - Okej i betyg. 96 av 1002 recensioner" "
4 - Dåligt i betyg. 39 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 1002 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Eva

Bodde här 1 natt i mars 2023
Svar från Gus 6 mars 2023
Thank Your! for staying with us we are glad you enjoyed your stay.

10/10 Fantastiskt

Raymundo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente para estar en el centro de la acción sin pagar los exhorbitantes precios de los hoteles cercanos al riverwalk. Gran atención desde el mostrador, el encargado del valet, la gente del buffet... eso si, tienes que soportar las sirenas a todas horas ya que hay un hospital cercano así como la estación de bomberos. Quedan cerca prácticamente todas las atracciones, el Millenium Bean así como Giordano's queda a 18 minutos caminando, ampliamente recomendable.
Bodde här 1 natt i april 2024
Svar från Viviana Torres 1 maj 2024
¡Gracias por tomarse el tiempo para brindarnos una reseña y comentario sobre su tiempo con nosotros! Nos alegra saber que haya disfrutado de su experiencia aquí. Compartiré sus comentarios con todos nuestros asociados para mantenerlos motivados y brindar un servicio de primer nivel. Gracias nuevamente por su alta calificación. ¡Esperamos verte nuevamente cuando tus viajes te traigan de regreso a la zona!

8/10 Bra

Ahmed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was perfect except for a very noisy utility behind my room! There was a chiller I believe! I wish they have warned me first, Everything else was good 👍
Bodde här 2 nätter i april 2024
Svar från Viviana Torres 30 apr. 2024
Thank you for your time and for your comments about your recent experience with us. I am so sorry to hear that your rest was disturbed throughout your time with us by equipment located outside your guest room. Our hope is always that our guests are able to have a peaceful and relaxing stay while they are here and I sincerely apologize that this was not your experience. We are glad to hear that overall, your experience was a positive one. We hope you give us another opportunity the next time your travels bring you to the Chicagoland area!

10/10 Fantastiskt

Virginie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient walkable distance to many attractions.
Bodde här 2 nätter i april 2024
Svar från Gus 28 apr. 2024
Thank you for staying with us we are glad you enjoyed your stay.

10/10 Fantastiskt

Marcia Regina

Good breakfast included, great localization in the downtown. My family liked to stay there, and for the next visit, we will choose the same hotel
Bodde här 3 nätter i april 2024
Svar från Viviana Torres 27 apr. 2024
Thank you for taking the time to provide us with a review of your recent stay with us! We very much appreciate your high rating and your kind comments. We're very happy to hear that our location fit your needs and we look forward to seeing you again soon!

10/10 Fantastiskt

Jiwon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Viviana Torres 23 apr. 2024
Thank you for taking the time to provide us with a review! We're glad to see that you enjoyed your time here. Thank you for your high ratings! We hope to see you again whenever your travels bring you back to the area!

6/10 Okej

Jeffrey

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Slightly cheaper than nearby hotels, but not on par with them
Bodde här 1 natt i april 2024
Svar från Viviana Torres 23 apr. 2024
Thank you for taking the time to provide us with a review of your time with us. I sincerely apologize that you did not enjoy your time with us. We understand that there are many options of hotels to choose from and we appreciate that you chose us for your recent travels. I will be sharing your feedback with our leadership team. We greatly appreciate your time and your feedback.

10/10 Fantastiskt

BECKY

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous stay. Room was slightly small, but to be expected in the heart of the city.
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 23 apr. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us, overall. We hope to see you again whenever your travels bring you back to the area

10/10 Fantastiskt

Debra, Metamora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kind, welcoming staff
Bodde här 1 natt i april 2024
Svar från Viviana Torres 17 apr. 2024
Thank you for taking the time to provide us with a review and commentary about your time with us! We appreciate your feedback on our team and will be sure to share this with them to keep them motivated in providing the best service possible for all of our guests. We hope to see you again whenever your travels bring you back to our area!

10/10 Fantastiskt

Yin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
close to everything
Bodde här 1 natt i april 2024
Svar från Viviana Torres 16 apr. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us. I will share your feedback with our associates to help keep them motivated to provide a care-free experience for all of our guests. Thank you again for your high rating. We hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Tara

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location near shopping, dining, tours and the pier. Amazing breakfast each morning and very helpful and friendly staff.
Bodde här 3 nätter i april 2024
Svar från Viviana Torres 16 apr. 2024
Thank you for taking the time to provide us with a review of your recent stay with us! We very much appreciate your high rating and your kind comments. We're very happy to hear that our location fit your needs and hope to see you again soon!

10/10 Fantastiskt

susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Gus 14 apr. 2024
Thank you for staying with us we are glad you enjoyed your stay.

10/10 Fantastiskt

britanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and the room was clean and comfortable
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 10 apr. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us. I will share your feedback with our associates to help keep them motivated in providing a clean, comfortable environment for all of our guests. We hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Melissa

Reste i grupp
Great location, awesome staff and very clean hotel.
Bodde här 1 natt i april 2024
Svar från Viviana Torres 10 apr. 2024
Thank you for providing us with feedback about your experience with our staff! Our team works hard to make very guest's experience a positive one. I will happily share your feedback with our associates to help keep them motivated in providing the best hospitality to our guests. Thank you again for your review. We hope to see you again soon!

6/10 Okej

Florencia

Reste med familj och småbarn
The view of the room was very depressing
Bodde här 2 nätter i mars 2024
Svar från Viviana Torres 5 apr. 2024
Thank you for taking the time to leave a review about your most recent experience at the Fairfield Inn & Suites Magnificent Mile with us. I apologize that we did not exceed your expectations during your time with us. Unfortunately, being one of the shortest buildings in our immediate area, we do not offer any rooms with a view. We appreciate you choosing us for your travels with so many other options in the area. Thank you again for your time and your comments.

6/10 Okej

walter

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Need some updates and repairs
Bodde här 2 nätter i mars 2024
Svar från Viviana Torres 5 apr. 2024
Thank you for taking the time to provide us with a review of your time with us. I sincerely apologize that you did not enjoy your time with us. We understand that there are many options of hotels to choose from and we appreciate that you chose us for your recent travels. I will be sharing your feedback with our leadership team. We greatly appreciate your time and your feedback.

10/10 Fantastiskt

Neei

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only one thing was that I did not like was they are charging for parking separately
Bodde här 1 natt i mars 2024
Svar från Viviana Torres 5 apr. 2024
Thank you for your time and for your comments about your recent experience with us. We are happy to see that overall, your experience was a positive one. Due to being downtown and not having parking onsite, we do our best to offer a competitive parking options through a partnership with a nearby parking garage. We greatly appreciate you providing us with feedback and we hope to see you again in the future.

10/10 Fantastiskt

Teresa

Bodde här 1 natt i februari 2024
Svar från Viviana Torres 2 apr. 2024
Thank you for taking the time to provide us with a review! We're very happy to see that you enjoyed your time with us. We appreciate your high ratings and hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Maher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Viviana Torres 2 apr. 2024
Thank you for taking the time to provide us with a review of your recent stay with us! We very much appreciate your high rating and are happy to see that our location fit your needs! We hope to see you again soon.

10/10 Fantastiskt

Arlene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 2 nätter i mars 2024
Svar från Gus 29 mars 2024
Thank you for staying with us . We are glad you enjoyed your stay.

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One thing for sure, the property is dated and definitely needs a few touch ups. That being said, everything else was perfect. We loved the staff, the breakfasts, the location and everything in between. We definitely would come back here
Bodde här 2 nätter i mars 2024
Svar från Viviana Torres 27 mars 2024
Thank you for taking the time to provide us with a review of your time with us. We understand that there are many options of hotels to choose from and we appreciate that you chose us for your recent travels. I will be sharing your feedback with our leadership team to make sure we are properly maintaining our guest rooms and public areas. We greatly appreciate your time and your kind feedback about our team. We hope you choose to stay with us again in the future.

10/10 Fantastiskt

Gerson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Viviana Torres 19 mars 2024
Thank you for taking the time to provide us with a review! We're very happy to see that you enjoyed your time with us. We appreciate your high ratings and hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My favorite hotel when I visit Chicago!
Bodde här 2 nätter i mars 2024
Svar från Viviana Torres 19 mars 2024
Thank you for taking the time to provide us with your feedback! We're so happy to hear that we continue to be your go-to hotel in the area as we know there are plenty of options to choose from. Our team is dedicated to providing a welcoming and comfortable environment for all of our guests. I will be sharing your feedback with them to help keep them motivated. We look forward to having you back again soon!

6/10 Okej

Lakshminarayanan

Reste med familjen
Gillade: Personal och service
The sofa bed was very bad and not usable as it was bent and was not possible to sleep. Even the king bed was making noise even for a small movement. AC was making continuous noise throughout the night. No exhaust in bathroom. The only positive things was the staff were good. Otherwise not worth staying at this property. Not a good Marriott Bonvoy stay 😤
Bodde här 1 natt i mars 2024
Svar från Viviana Torres 9 mars 2024
Thank you for taking the time to provide us with a review of your time with us. I sincerely apologize that you did not enjoy a peaceful and comfortable stay while you were here. We understand that there are many options of hotels to choose from and we appreciate that you chose us for your recent travels. I will be sharing your feedback with our Chief Engineer so that the Engineering team can inspect, repair and replace everything as necessary. We greatly appreciate your time and your feedback so that we can ensure this is an isolated incident.

10/10 Fantastiskt

Bridget

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and comfortably in a great location to everything within walking distance.
Bodde här 3 nätter i december 2023
Svar från Gus 3 mars 2024
Its great to hear that you enjoyed your stay with us. We are glad you did.

10/10 Fantastiskt

Sonya M

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tons of dining options!!
Bodde här 1 natt i februari 2024
Svar från Gus 1 mars 2024
We are glad you enjoyed your stay with us and our various dinning options around the hotel.

6/10 Okej

Hristo

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
No microwave in the room. Valet was not very good - told me to go get my car myself... Kind of outdated and room had a old cracked building wall as a view.
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 29 feb. 2024
Thank you for taking the time to provide us with a review of your time with us. I am disheartened to hear about the issues you had with valet. If you are willing to provide me with more information regarding the day and time that this incident occurred, I would greatly appreciate your assistance. With that information, I can identify the correct associate in order to report their behavior to their manager at the valet company. I also apologize that our guestroom did not accommodate your needs. If you choose to stay with us again in the future, we do have microwaves available for guest use in the 2nd floor breakfast area from 6:00 AM - 10:00 PM as well as additional microwaves accessible 24 hours a day in our lobby. Unfortunately, we don't have any guestrooms with views due to our location and the height of our building in comparison to the buildings around us. We appreciate you choosing to stay with us over all of the other hotels in the area and sincerely apologize for the less than stellar experience you had. Thank you for your time and for your feedback.

10/10 Fantastiskt

Breanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 27 feb. 2024
Thank you for taking the time to provide us with a review! We're very happy to see that you enjoyed your time with us. We appreciate your high ratings and hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Vanessa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was amazing!! The free breakfast was super good with a good variety. I think the best part of the hotel was the staff, they were all over the top nice and not fake nice they were just all great people!! Definitely staying here again next time I come to Chicago
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 27 feb. 2024
Thank you for providing us with feedback about your experience with our staff! Our team works hard to make very guest's experience a positive one. I will happily share your feedback with our associates to help keep them motivated in providing the best hospitality to our guests. Thank you again for your review. We hope to see you again soon!

10/10 Fantastiskt

Oscar

Bodde här 1 natt i februari 2024
Svar från Viviana Torres 21 mars 2024
Thank you for taking the time to provide us with a review of your recent stay with us! We very much appreciate your high rating and are happy to hear that our location fit your needs! We hope to see you again soon.

8/10 Bra

Diane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was wonderful. They were polite, helpful and very personable.
Bodde här 2 nätter i februari 2024
Svar från Viviana Torres 27 feb. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us. I will share your feedback with our associates to help keep them motivated to provide a care-free experience for all of our guests. Thank you again for your high rating. We hope to see you again whenever your travels bring you back to the area!

4/10 Dåligt

Tara

Reste med familjen
Gillade: Personal och service
The staff was amazing at check in and cleaning staff was very friendly. We were surprised to find used bars of soap left to wash our hands only. However, we had an emergency leading to my wife hospitalization and we left over 24hours early and they wouldn’t do anything for us. Even a small partial credit or discount. Nothing. Big businesses should support the people who support them.
Bodde här 4 nätter i februari 2024
Svar från Viviana Torres 23 feb. 2024
Thank you for taking the time to provide us with feedback about your recent stay. I sincerely apologize for the cleanliness issue you experienced. Our Housekeeping leadership and I will be conducting a one-on-one with the team member that cleaned your room ahead of your arrival and have already shared your feedback with the team members who are here this morning. With regard to your early departure, your reservation was prepaid directly to Expedia. While we did make the adjustment to the reservation on our end and are only charging Expedia for 3 nights, we have no ability to refund you since we did not charge you. You will have to contact Expedia directly to have the 4th night refunded. They will contact us and be able to verify that we've only charged them for 3 nights and will then process your refund on their end from the payment you paid to them prior to your arrival. If you have any questions about this, please feel free to reach out.

10/10 Fantastiskt

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend this hotel for a stay in Chicago. Extremely clean. Friendly staff. Reasonably priced. Great location.
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 20 feb. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us. I will share your feedback with our associates to help keep them motivated in providing a clean, comfortable environment for all of our guests. We hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Amol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2024
Svar från Gus 16 feb. 2024
Thank you for staying with us we are glad you enjoyed your stay

6/10 Okej

Joyce

Gillade: Renlighet
No room service, front desk at check out was busy singing, coffee pot in room did not work and refrigerator in room made noise most of the night. I can say that breakfast was very stocked and the lady there was very helpful. A gentleman did offer to help with bags. I am not sure if he was a bell person I don’t remember seeing a name badge.
Bodde här 1 natt i februari 2024
Svar från Viviana Torres 13 feb. 2024
Thank you for taking the time to provide us with a review of your recent stay. I sincerely apologize that our front desk staff was not attentive. All of our guests should be receiving a warm welcome each time they enter the lobby and this is something we will be speaking with our team about. I will be sharing your feedback about the coffee maker and the refrigerator in your guestroom with our Housekeeping and Engineering leadership so that those items can be repaired or replaced. We appreciate your kind words about our breakfast attendant and will be sure to pass that feedback along to her directly. If you have anything additional you'd like to share, please do not hesitate to contact us. We hope you give us another opportunity the next time your travels bring you to the Chicagoland area.

10/10 Fantastiskt

jose

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente su limpieza y comodidad
Bodde här 5 nätter i februari 2024
Svar från Viviana Torres 14 feb. 2024
¡Gracias por tomarse el tiempo para brindarnos los detalles de su reciente tiempo con nosotros! Nos alegra ver que haya disfrutado su tiempo con nosotros. Compartiré sus comentarios con nuestros asociados para ayudarlos a mantenerse motivados a crear una experiencia excepcional a todos nuestros huéspedes. ¡Esperamos verte nuevamente cuando tus viajes te traigan de regreso a Chicago!

10/10 Fantastiskt

Kristina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay
Great stay! Clean rooms, friendly staff, comfortable beds, and close walk to a lot of places we were going, it’s all we needed it to be.
Bodde här 1 natt i januari 2024
Svar från Viviana Torres 2 feb. 2024
Thank you for taking the time to provide us with a review! We're glad to see that you enjoyed your time here. Thank you for your high ratings! We hope to see you again whenever your travels bring you back to the area!

8/10 Bra

Diane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Gus 28 jan. 2024
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Viviana Torres 23 jan. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us. I will share your feedback with our associates to help keep them motivated to provide a care-free experience for all of our guests. Thank you again for your high rating. We hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

Gavin

Bodde här 1 natt i januari 2024
Svar från Viviana Torres 23 jan. 2024
Thank you for taking the time to provide us with a review! We're glad to see that you enjoyed your time here. Thank you for your high ratings! We hope to see you again whenever your travels bring you back to the area!

8/10 Bra

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Incidental charge was unexpected.
Bodde här 1 natt i januari 2024
Svar från Viviana Torres 20 jan. 2024
Thank you for taking the time to leave us a review. I sincerely apologize that the incidental hold wasn't verbally mentioned to you. While we do have a sign at the front desk explaining this authorization, it is best practice for us to mention it directly to each guest when we ask for them to insert their card at check in. I will be sure to bring this up with our front desk associates during our upcoming meeting. If you have any additional information you'd like to share with us about how we could have improved your experience, please don't hesitate to reach out. We hope to have the opportunity to host you again the next time your travels bring you to the Chicagoland area!

6/10 Okej

Chad

Bodde här 1 natt i januari 2024
Svar från Viviana Torres 16 jan. 2024
Thank you for taking the time to leave a review about your most recent experience at the Fairfield Inn & Suites Magnificent Mile with us. I apologize that we did not exceed your expectations during your time with us. Your valuable feedback helps identify areas of opportunity for us to improve each guest’s experience and I will be passing your feedback along to our above property leadership for review. If you have anything additional you'd like to share, please do not hesitate to reach out to us. Our team here is committed to learning and growing from all of our guests and their comments. Thank you again for your time. We hope to see you again whenever your travels bring you back to the Chicagoland area!

10/10 Fantastiskt

nivia, Dekalb

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is clean and a good location downtown
Bodde här 2 nätter i december 2023
Svar från Viviana Torres 16 jan. 2024
Thank you for taking the time to provide us with a review of your recent stay! We're glad to see that you enjoyed your time with us. I will share your feedback with our associates to help keep them motivated in providing a clean, comfortable environment for all of our guests. We hope to see you again whenever your travels bring you back to the area!

8/10 Bra

MARC

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Viviana Torres 9 jan. 2024
We appreciate your time and thank you for leaving us a review! If you have a moment, please feel free to share any additional feedback on how we could have enhanced your experience. We hope you give us another chance to improve your experience next time you're in the area. Thank you for being our guest!

10/10 Fantastiskt

TATIANA

Bodde här 3 nätter i januari 2024
Svar från Viviana Torres 9 jan. 2024
Thank you for taking the time to provide us with a review! We're very happy to see that you enjoyed your time with us. We appreciate your high ratings and hope to see you again whenever your travels bring you back to the area!

10/10 Fantastiskt

william

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 2 nätter i december 2023
Svar från Viviana Torres 3 jan. 2024
Thank you for taking the time to provide us with a review of your recent stay with us! We very much appreciate your high rating and are happy to hear that our location fit your needs! We hope to see you again soon.

6/10 Okej

Logan

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My fiancé had surgery at Northwestern next door. This hotel was extremely convenient and affordable. It was a very short walk to the hospital and I appreciated that. However, I would recommend requesting a room that does not face the alley. I have never heard such a noisy alley in any of my travels. The trucks and garbage pick up was nonstop. It was incredibly loud, and even happened at 10pm, 4am, etc. I'm sure the other rooms are nice and provide a better experience.
Bodde här 2 nätter i december 2023
Svar från Viviana Torres 3 jan. 2024
Thank you for your time and for your comments about your recent experience with us. I sincerely apologize that your rest was interrupted by trucks in the alley at all hours of the day & night. We hope that our guests are able to have a peaceful and relaxing stay while they are here and I am so sorry that this was not your experience. We are glad to hear that overall, your experience was a positive one. We hope you give us another opportunity the next time your travels bring you to the Chicagoland area and that your fiancé is feeling better.

8/10 Bra

Edward

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Viviana Torres 2 feb. 2024
We appreciate your time and thank you for leaving us a review. If you have a moment, please feel free to share any additional feedback on how we could have enhanced your experience. We hope you give us another chance to improve your experience next time you're in the area.

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stay at this hotel when I come to Chicago because of the convenient location, safe area, and great condition of the hotel itself.
Bodde här 2 nätter i december 2023
Svar från Viviana Torres 3 jan. 2024
Thank you for taking the time to provide with such high ratings! I am delighted to see that you've had multiple positive experiences with us and that we are your go-to hotel in the area. Our team works hard to ensure that every guest has a memorable stay with us. I will happily share your feedback with the rest of the team. We have been in contact with company that repairs our gym equipment, but unfortunately, they are still awaiting the parts they need to get the machine back up & running. I hope this will be resolved before your next visit. We look forward to hosting you again soon!

10/10 Fantastiskt

Dashai

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my first time staying at this hotel in Chicago and I would like to say that the rooms were quite spacious, and the location is between Michigan Avenue and the Navy pier which is considered walkable depending on your preference. The only issue is that a Hotel is next to the Emergency department if you’re a light sleeper you will hear the ambulance very frequently day in and day out at least they offer a complementary breakfast.
Bodde här 1 natt i december 2023
Svar från Viviana Torres 26 dec. 2023
Thank you for your time and for your comments about your recent experience with us. I am so sorry to hear that your rest was disturbed throughout your time with us by the nearby hospital. Our hope is always that our guests are able to have a peaceful and relaxing stay while they are here and I sincerely apologize that this was not your experience. We are glad to hear that overall, your experience was a positive one. We hope you give us another opportunity the next time your travels bring you to the Chicagoland area!