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Recensioner av Four Points by Sheraton Chicago O'Hare Airport

3 out of 5
Four Points by Sheraton Chicago O'Hare Airport
10249 Irving Park Road, Schiller Park, IL

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 414 av 1213 recensioner" "
8 - Bra i betyg. 267 av 1213 recensioner" "
6 - Okej i betyg. 200 av 1213 recensioner" "
4 - Dåligt i betyg. 165 av 1213 recensioner" "
2 - Väldigt dåligt i betyg. 167 av 1213 recensioner" "

7,0/10

Renlighet

7,6/10

Personal och service

6,6/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

David

Bodde här 1 natt i juni 2022
Svar från FD 15 dec. 2022
We appreciate your feedback. Thank you for staying with us!

2/10 Väldigt dåligt

Alvaro

No clean room only clean if you request. Old bathroom. Low quality pillos. All the aisle or corridor smell Canabbis. I go to four pints miami at 36st nw amd is inmaculate so much difference between 2 propetirs of same bramd
Bodde här 2 nätter i april 2024

6/10 Okej

Diana M

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Differed maintenance.
Bodde här 1 natt i april 2024
Svar från jenn 3 maj 2024
Thank you for your feedback!

2/10 Väldigt dåligt

Donald G

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was disgusting!
Bodde här 1 natt i maj 2024
Svar från jenn 2 maj 2024
My sincere apologies for this inconvenience.

4/10 Dåligt

India

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The restaurant food was nasty. No seasoning. Outside was dirty. Price too high for low Quality Hotel.
Bodde här 2 nätter i april 2024
Svar från jenn 2 maj 2024
We sincerely apologize for the inconvenience caused to you.

6/10 Okej

Semyon

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The Building is too old
Bodde här 5 nätter i april 2024
Svar från jenn 30 apr. 2024
Dear valued guest,We sincerely apologize for the inconvenience caused to you.

10/10 Fantastiskt

Selina

Clean
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Thank you for your feedback!!

10/10 Fantastiskt

Marco, Perry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Shuttle is really nice
Bodde här 1 natt i mars 2024
Svar från jenn 30 apr. 2024
Dear valued guest,Thank you for your feedback. We hope to see you again.

10/10 Fantastiskt

gregory, astoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent place. Will stay again
Bodde här 3 nätter i april 2024
Svar från jenn 30 apr. 2024
Dear valued guest,Thank you for your feedback. We hope to see you again.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Dear valued customer,Thank you for your business. We hope to see you again soon.

10/10 Fantastiskt

Bette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was above and beyond.
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback!!

10/10 Fantastiskt

Nilson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Goog
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback!

10/10 Fantastiskt

Manolito

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service.
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback!

10/10 Fantastiskt

gregory, astoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent place. I will return
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback. We hope to see you again!

8/10 Bra

Nilda Hernandez or Jesica

Reste med familjen
Gillade: Renlighet
Rooms were clean. Big bed. Clean sheets snd towels. Sundries were great. Didn’t like that the elevators were small and took to long.
Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback. We hope to see you again.

10/10 Fantastiskt

Andrea

Gillade: Bekvämligheter
Amber at the front desk was fast and courteous It’s gave me comfort to be welcomed after a long journey.
Bodde här 1 natt i april 2024
Svar från jenn 15 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bra

Louis

Bodde här 1 natt i april 2024
Svar från jenn 15 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Louis

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Near the airport
Bodde här 1 natt i april 2024
Svar från jenn 15 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Amber

Gillade: Bekvämligheter och boendets skick och faciliteter
..
Bodde här 1 natt i april 2024
Svar från jenn 10 apr. 2024
Thank you for sharing your experience. We look forward to seeing you again. Four Points Sheraton Chicago

2/10 Väldigt dåligt

Jesse

Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Dear valued guest,We sincerely apologize for the inconvenience caused to you.

10/10 Fantastiskt

Sammy

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från jenn 10 apr. 2024
Thank you for sharing your experience. We look forward to seeing you again. Four Points Sheraton Chicago

10/10 Fantastiskt

Raquel

Everything
Bodde här 1 natt i april 2024
Svar från jenn 15 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

rajmond

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close aeroport
Bodde här 1 natt i april 2024
Svar från jenn 10 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Jennifer Ippolito Front Desk Manager

8/10 Bra

Andrea

Bodde här 1 natt i april 2024
Svar från jenn 30 apr. 2024
Dear valued guest,Thank you for your feedback. We hope to see you again.

10/10 Fantastiskt

Igor

Super quiet rooms, really clean! the best hotel I stayed in a long time!
Bodde här 1 natt i april 2024
Svar från jenn 10 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Jennifer Ippolito Front Desk Manager

10/10 Fantastiskt

Jerome

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good close to airport
Bodde här 1 natt i april 2024
Svar från jenn 10 apr. 2024
Thank you for sharing your experience. We look forward to seeing you again. Four Points Sheraton Chicago

10/10 Fantastiskt

Marcelo

Bodde här 1 natt i mars 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback !

10/10 Fantastiskt

Kushal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Access to public transportation wasn’t available. The area around the hotel looked little old fashioned.
Bodde här 2 nätter i mars 2024
Svar från jenn 4 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bra

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Restaurant nice to have available. Very noisy in evening when I was there
Bodde här 1 natt i mars 2024
Svar från jenn 4 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Xinrui

Bodde här 1 natt i mars 2024
Svar från jenn 30 apr. 2024
Thank you for the feedback. We hope to see you again.

10/10 Fantastiskt

Carmen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was easy to find
Bodde här 2 nätter i mars 2024
Svar från jenn 4 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent and quiet
Bodde här 1 natt i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

6/10 Okej

Charles

Reste med familjen
Gillade inte: Renlighet och personal och service
One of the beds had a brown stain all down the side of the mattress. The bathtub had dirt in it.
Bodde här 1 natt i mars 2024
Svar från Jennifer 26 mars 2024
We sincerely apologize for this inconvenience. This is below our standard. We hope to see you again .Four Points Sheraton Chicago O'Hare

6/10 Okej

Gaston C

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

10/10 Fantastiskt

Wendy

Reste i grupp, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We had a very late check-in (2am) due to our return flight was delayed for 7 hours after a vacation. I was concerned with our vehicle being towed away but the hotel staff member assured me that our vehicle was safe. The staff was very understanding and friendly. They reassured me that they would be waiting for us to arrive.
Bodde här 1 natt i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

6/10 Okej

Mark

Reste med sin partner
The restaurant's hours.
Bodde här 1 natt i mars 2024
Svar från jenn 4 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 Dåligt

Coralia

Gillade: Personal och service
Gillade inte: Renlighet
Area sucia
Bodde här 4 nätter i mars 2024
Svar från Jippolito 26 mars 2024
We are sincerely sorry for the inconvenience you had on your stay.

10/10 Fantastiskt

Endalkachew

Bodde här 1 natt i mars 2024
Svar från jenn 10 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bra

Tiffany Dawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was great, rooms were nice, staff was great. The store in the lobby could have been better stocked, especially with the price of 4.00 usd for 2 antacid tablets. The Mirage restaurant is very poor quality food, every time I ordered from there it was almost inedible. I recommend this place for the accomodations, but use door dash, uber eats, or the BP gas station Subway/Dunkin Donuts for food. Also take a jacket, it is very cold and windy there.
Bodde här 4 nätter i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for your feedback. We hope to see you again.Four Points Chicago O"hare

8/10 Bra

April

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved watching the planes land out the window while i had down time ..
Bodde här 1 natt i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

10/10 Fantastiskt

Shamere

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing stay and friendly environment for kids.
Bodde här 1 natt i mars 2024
Svar från Jippolito 26 mars 2024
hank you for sharing your experience with us. We hope to see you again. Four Points Chicago O'hare

10/10 Fantastiskt

Grayden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great price! Very close to the airport with free shuttle services.
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

8/10 Bra

Brenda

Gillade: Renlighet och personal och service
Restaurant needs update for sure very dated and employees are difficult to understand/comprehend my order
Bodde här 1 natt i februari 2024
Svar från jenn 4 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bra

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

10/10 Fantastiskt

Ka heon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

6/10 Okej

Sanel, Meridian

Gillade: Personal och service
Can be better
Bodde här 3 nätter i mars 2024
Svar från jenn 1 apr. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Jennifer Ippolito Front Desk guest relations jennifer@fourpointsohare.com 8476716000

10/10 Fantastiskt

Iesha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

8/10 Bra

Catherine, Meeker

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
this is an older property. the rooms are definitely sound-proof
Bodde här 2 nätter i mars 2024
Svar från Jippolito 26 mars 2024
Thank you for sharing your experience. We look forward to seeing you again.Four Points Sheraton Chicago

2/10 Väldigt dåligt

Rhonda, Osage

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Tried for 1.5 hours to get a ride to the hotel from the airport until the shuttle stopped running and we had to spend $25 on an Uber then the next morning there were 40 people lined up to take the shuttle! We were told it was first come first serve but that’s ridiculous.again many had to take an Uber again. Room was old and smelled. Tiny bathroom with one washcloth. No outlet by one side of bed.
Bodde här 1 natt i mars 2024
Svar från jenn 4 apr. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bra

Melissa

Bodde här 1 natt i mars 2024
Svar från jenn 4 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.