Reception

Recensioner av Four Points by Sheraton Chicago Westchester/Oak Brook

3 out of 5
Four Points by Sheraton Chicago Westchester/Oak Brook
2222 Enterprise Drive, Westchester, IL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 497 av 1000 recensioner" "
8 - Bra i betyg. 305 av 1000 recensioner" "
6 - Okej i betyg. 120 av 1000 recensioner" "
4 - Dåligt i betyg. 40 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 1000 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent value for money
Allt fungerade mycket bra. Bekvämt.

10/10 Fantastiskt

Margaret, Trail Creek

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff
Bodde här 1 natt i april 2024
Svar från Guest Relation Management 23 apr. 2024
Hi Margaret,Thank you for your perfect rating and positive feedback to our staff, we greatly appreciate it and we hope to have the chance to welcome you back soon!

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Guest Relations Specialist 13 apr. 2024
Hi Brenda,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Fantastiskt

Roger

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and professional staff
Bodde här 1 natt i mars 2024
Svar från Guest Relations Specialist 31 mars 2024
Hi Roger,We greatly appreciate your positive feedback regarding our hotel's cleanliness and professionalism exhibited by our staff. Maintaining a high standard of cleanliness is a top priority for us, and we are delighted to hear that you found our efforts noticeable during your stay. Our team is dedicated to providing exceptional service to all our guests, and it is rewarding to know that their professionalism was recognized and appreciated. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.

8/10 Bra

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Guest Relations Specialist 24 mars 2024
Hi Michelle,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly and helpful.
Bodde här 1 natt i mars 2024
Svar från Guest Relations Specialist 23 mars 2024
Hi Robert,We're thrilled to hear that you found our staff to be very friendly and helpful during your stay. Providing exceptional service is a top priority for us, and we're delighted that our team met your expectations. We'll be sure to pass along your compliments to our staff members, as they always appreciate recognition for their efforts in ensuring guests have a pleasant experience. Should your travels bring you back to the area, we would love the opportunity to welcome you again to our hotel.

8/10 Bra

linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for our weekend.
Bodde här 3 nätter i mars 2024
Svar från Guest Relation Management 20 mars 2024
Hi linda,We appreciate your kind words and high rating! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!

10/10 Fantastiskt

Gema

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Guest Relation Management 19 mars 2024
Hi Gema,We're so glad you had an amazing stay with us. Looking forward to welcoming you back whenever you're in the area!

10/10 Fantastiskt

Zenas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Guest Relations Specialist 17 mars 2024
Hi Zenas,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Fantastiskt

Hari

Clean
Bodde här 2 nätter i mars 2024
Svar från Guest Relation Management 8 mars 2024
Hi Hari,Thank you for the fantastic review about cleanliness and the perfect rating! We're delighted our place exceeded your expectations. Hosting you was a pleasure, and we hope to see you again soon!

10/10 Fantastiskt

Jeannine

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pass
Bodde här 4 nätter i februari 2024
Svar från Guest Relations Specialist 2 mars 2024
Hi Jeannine,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Fantastiskt

Accounting Coordinator, Fort Collins

Bodde här 1 natt i februari 2024
Svar från Guest Relation Management 21 mars 2024
Hi Accounting Coordinator,We appreciate your perfect rating! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!

10/10 Fantastiskt

Legarrielle

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was lovely
Bodde här 1 natt i januari 2024
Svar från Guest Relations Specialist 2 mars 2024
Hi Legarrielle,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property
Bodde här 1 natt i februari 2024
Svar från Guest Relation Management 22 feb. 2024
Hi Kimberly,We're thrilled that you had a great experience during your stay with us. Your positive feedback means the world to us, and we can't wait to serve you again on your next visit!

8/10 Bra

Miguel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No me gustó que no hicieran la limpieza de la habitación diaria
Bodde här 2 nätter i februari 2024
Svar från Guest Relation Management 20 feb. 2024
Hi Miguel,We appreciate your high rating and feedback on your experience. For extra cleaning during your stay, please do not hesitate to reach out to us directly and we would be happy to provide that service. We hope that we can have another chance to serve you and provide you with another great stay.

10/10 Fantastiskt

Vianca

Bodde här 1 natt i februari 2024
Svar från Guest Relation Management 21 mars 2024
Hi Vianca,It warms our hearts to know you had a wonderful time at our hotel. We strive to provide a comfortable and memorable experience for our guests, and we're thrilled that we succeeded with you. Come back anytime!

10/10 Fantastiskt

Tim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Guest Relation Management 13 feb. 2024
Hi Tim,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

4/10 Dåligt

Mingxiang

Just one nightstand. Very small table and chair.
Bodde här 1 natt i januari 2024
Svar från Guest Relations Specialist 27 jan. 2024
Hi Mingxiang,We appreciate the feedback from our valued guest. We apologize for any inconvenience caused by the limited furniture in the room. Our hotel strives to provide comfortable and functional accommodations, and we regret that the size of the table and chair did not meet your expectations. Your comments will be shared with our team for future consideration as we continuously work to enhance our guests' experiences. Thank you for choosing our hotel, and we hope to welcome you again in the future.

10/10 Fantastiskt

Jesse

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location for my work travel
Bodde här 3 nätter i januari 2024
Svar från Guest Relations Specialist 27 jan. 2024
Hi Jesse,We appreciate your positive feedback regarding the convenient location for your work travel. Our team takes pride in providing a strategic and accessible setting for our guests, ensuring that their professional commitments are easily met. We are delighted to have contributed to the success of your business trip, and we strive to maintain the high standards that make our location a favorable choice for travelers like yourself. Your satisfaction is our priority, and we look forward to welcoming you back for another seamless stay in the future.

10/10 Fantastiskt

Jose

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service
Bodde här 1 natt i januari 2024
Svar från Guest Relation Management 25 jan. 2024
Hi Jose,We appreciate your positive feedback towards our service! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!

10/10 Fantastiskt

Kimberly

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Veronica and Jessica were very courteous and helpful. All employees were very nice. The beds are comfortable, this place was very clean. The soap smells great.
Bodde här 1 natt i januari 2024
Svar från Guest Relation Management 24 jan. 2024
Hi Kimberly,We're thrilled that you had a great experience during your stay with us. Your positive feedback means the world to us, and we can't wait to host you again on your next visit!

2/10 Väldigt dåligt

Lee

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a terrible place. Rude staff, dirty rooms. I will never give them my business again.
Bodde här 1 natt i januari 2024
Svar från Guest Relations Specialist 13 jan. 2024
Hi Lee,We appreciate your feedback and are genuinely sorry to hear that your experience fell short of expectations. Our team strives to provide exceptional service, and we take your comments seriously. We will investigate the issues you raised regarding staff behavior and room cleanliness to ensure such lapses are addressed promptly. We regret any inconvenience caused and thank you for bringing these concerns to our attention.

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Relation Management 11 jan. 2024
Hi Jonathan,Thank you for choosing us for your accommodation needs. It was a pleasure to have you and know that you had a 5-star experience. Please visit us again soon!

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Relation Management 10 jan. 2024
Hi Jonathan,We appreciate your perfect rating! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!

10/10 Fantastiskt

Ruth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was very clean and didn't have a heavy smell of disinfectant as did other places where we stayed recently. The staff was extremely helpful and friendly. I had an 8 lb ham that I was bringing to my family's Christmas Party and I needed a place to store it overnight. I was allowed to keep it in the restaurant's refrigerator and it stayed perfectly cold. The hotel was close to I 294 and 83 so traveling around the area was quick and easy. Also a shout out to a great breakfast place, the Egg Harbor Cafe just down the street from our room. All in all a very pleasant experience.
Bodde här 3 nätter i december 2023
Svar från Guest Relations Specialist 30 dec. 2023
Hi Ruth,We sincerely appreciate your positive feedback and are delighted to hear that your stay at our hotel was a pleasant experience. We take pride in maintaining high cleanliness standards, and we're pleased that you found your room to be very clean without the overpowering smell of disinfectants. Our staff is dedicated to providing excellent service, and it's heartening to learn that they were extremely helpful and friendly during your stay. We're glad we could accommodate your unique request regarding the storage of the 8 lb ham, and it's great to know that our convenient location near I-294 and 83 contributed to the ease of your travels in the area. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Fantastiskt

norma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like how it the hotel was close to the outpatient clinic even walk. The crew very helpful would recommend the hotel
Bodde här 1 natt i december 2023
Svar från Guest Relation Management 26 dec. 2023
Hi norma,We're thrilled that you had a great experience during your stay with us. Your positive feedback means the world to us, and we can't wait to host you again on your next visit!

10/10 Fantastiskt

Penny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Guest Relations Specialist 17 dec. 2023
Hi Penny,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our Wedding Anniversary Stay
This hotel is so convenient for us as we live in the western suburbs. It’s clean and well kept. Front desk workers were so cool and it was a great experience for my wife and I.
Bodde här 1 natt i november 2023
Svar från Guest Relations Specialist 9 dec. 2023
Hi Donald,We appreciate your positive feedback and are delighted to hear that our hotel's convenient location was advantageous for your stay. Our dedicated staff takes great pride in maintaining a clean and well-kept environment to ensure a pleasant experience for all our guests. It's heartening to know that the front desk team contributed to making your stay enjoyable. We value your patronage and look forward to welcoming you back for another positive experience in the future.

8/10 Bra

James M.

Bodde här 1 natt i november 2023
Svar från Guest Relations Specialist 17 dec. 2023
HI James,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 Okej

Jemeca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk experience was pleasant
Bodde här 1 natt i november 2023
Svar från Guest Relation Management 28 nov. 2023
Hi Jemeca,We're delighted to read your positive feedback! Creating a comfortable and enjoyable experience for our guests is our top priority. We look forward to hosting you again in the future.

8/10 Bra

sandra

Gillade: Renlighet
Bodde här 1 natt i november 2023
Svar från Guest Relation Management 28 nov. 2023
Hi sandra,We're thrilled that you enjoyed your stay. It was a pleasure hosting you, and we'd love to host you again on your next visit.

6/10 Okej

Jay

Bodde här 2 nätter i november 2023
Svar från Guest Relation Management 15 dec. 2023
Hi Jay,We appreciate your rating and for choosing our hotel for your accommodation needs. We hope to host you again whenever your travel brings you to the area and provide further satisfaction to your stay. Have a safe travel!

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från Guest Relation Management 20 nov. 2023
Hi Juan,Thank you for taking the time to rate your stay with us. We sincerely appreciate you for choosing us and we hope to host you again soon!

10/10 Fantastiskt

Mariana

Bodde här 1 natt i november 2023
Svar från Guest Relation Management 8 dec. 2023
Hi Mariana,We're thrilled that you had a great experience during your stay with us. Your positive rating means the world to us, and we can't wait to host you again on your next visit.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good - and just what was needed
Overall, a very nice hotel, and certainly an excellent value for the price. Like most hotels, things do not necessarily remain in perfect condition as it is hard for maintenance to keep up with even incidental wear.
Bodde här 2 nätter i november 2023
Svar från Guest Relation Management 10 nov. 2023
Hello Guest,Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you found our hotel to be very nice and consider it an excellent value for the price. Your satisfaction is our priority, and we are pleased to have met your expectations. We appreciate your understanding regarding the challenges of maintaining perfect conditions, especially considering the incidental wear that naturally occurs in any hotel. Our maintenance team works diligently to address any issues and uphold our standards, and your feedback helps us identify areas where we can further improve. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Fantastiskt

elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Guest Relation Management 6 nov. 2023
Hi elizabeth,We're thrilled to know you had a splendid stay with us. Your perfect rating inspires us to strive for excellence. We look forward to hosting you again!

10/10 Fantastiskt

Elaine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant experience
Bodde här 3 nätter i oktober 2023
Svar från Guest Relation Management 30 okt. 2023
Hi Elaine,Thank you for your exceptional review and rating! We are thrilled that you had a pleasant experience. We look forward to having you as guests again whenever you are in the area!

8/10 Bra

Todd

Bodde här 1 natt i oktober 2023
Svar från Guest Relation Management 15 nov. 2023
Hi Todd,Thank you so much for taking the time to rate your experience with us! We're delighted to hear that you had an enjoyable stay at our hotel. Your satisfaction is our top priority, and we're thrilled to know that your experience met your expectations. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We value your input, and it's feedback like yours that inspires and motivates our team to continue providing excellent service. We look forward to welcoming you back in the future and making your next stay even more memorable.

10/10 Fantastiskt

Humberto

Bodde här 4 nätter i oktober 2023
Svar från Guest Relation Management 13 nov. 2023
Hi Humberto,Thank you so much for taking the time to share your perfect rating! We are thrilled to know that you had an exceptional experience during your stay. Our team works hard to provide top-notch service and create memorable moments for our guests. We look forward to welcoming you back for another fantastic stay. Safe travels!

6/10 Okej

Lakeisha

Need new pillows bad& at night it takes the water 10 minutes to get hot .
Bodde här 2 nätter i oktober 2023
Svar från Guest Relation Management 24 okt. 2023
Hi Lakeisha,Thank you very much for taking the time to share your feedback with us. We greatly value your input as it helps us improve our services and ensure that each guest enjoys a comfortable stay. Rest assured, your comments have been shared with our housekeeping and maintenance teams, and they are taking immediate steps to address these issues. New pillows will be added to the rooms, and we will work on enhancing the hot water supply to ensure it reaches the desired temperature more swiftly. Your feedback is essential in our ongoing efforts to offer the best possible experience to our guests. We hope you will give us another opportunity to serve you in the future and experience an improved stay!

10/10 Fantastiskt

Jesse

Bodde här 3 nätter i oktober 2023
Svar från Guest Relation Management 8 nov. 2023
Hi Jesse,We're thrilled to receive your perfect rating and learn that your stay was an excellent one. Our staff strives to provide exceptional hospitality and we look forward to your return to make your next visit just as memorable as your first stay.

10/10 Fantastiskt

Crystal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and modern hotel. In a quiet area but not far from food and shopping. Room was lovely and service was good.
Bodde här 2 nätter i oktober 2023
Svar från Guest Relation Management 16 okt. 2023
Hi Crystal,Thank you for taking the time to share your positive feedback. We're thrilled that you had a memorable stay with us. Your compliments are greatly appreciated, and we can't wait to serve you again soon!

10/10 Fantastiskt

Lorri

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Guest Relation Management 16 okt. 2023
Hi Lorri,Thank you for choosing our hotel! We're thrilled that you had such a positive experience. Rest assured, we will continue to provide top-notch service to ensure your future visits are equally enjoyable!

6/10 Okej

Demetris

Gillade: Renlighet
My stay
My stay was ok. My only issue was no microwave in the room but it had a fridge. The safe in the room was pointless when someone from the staff can access it.
Bodde här 1 natt i oktober 2023
Svar från Guest Relation Management 13 okt. 2023
Hi Demetris,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We truly appreciate your valuable input, as it helps us improve our services and facilities. Your feedback is duly noted, and we will consider this for future improvements. We hope that this isolated issue does not deter you from choosing our hotel in the future, and we would be delighted to have the opportunity to host you again and exceed your expectations.

10/10 Fantastiskt

Darren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really enjoyed the staff working the front desk and lobby lounge.
Bodde här 5 nätter i oktober 2023
Svar från Guest Relation Management 12 okt. 2023
Hi Darren,Thank you for your fantastic review, especially for our staff's hospitality! We're thrilled to hear that you had such a wonderful stay. We look forward to welcoming you back in the near future!

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rico was working the front desk and he was awesome!
Bodde här 1 natt i oktober 2023
Svar från Guest Relation Management 11 okt. 2023
Hi Eric,We're overjoyed that you had such a fantastic experience at our hotel. Our team takes pride in delivering outstanding service, and your kind words motivate us to keep up the good work!

10/10 Fantastiskt

Sam, Bloomington

Bodde här 1 natt i oktober 2023
Svar från Guest Relation Management 25 okt. 2023
Hi Sam,We are truly grateful for your perfect rating. It's a pleasure to know that you enjoyed your stay. We can't wait to have the honor of serving you once again on your next visit.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to an event I was attending
My only disappointment was that the bar was not open on Saturday night for some reason. I was staying for an event at another location so hotel was conveniently located and easy to get to fro 294 (which is under major construction) so it worked for me
Bodde här 1 natt i september 2023
Svar från Guest Relation Management 3 okt. 2023
Hi guest,Thank you for the perfect rating! It's fantastic to know that you found our facilities and services to your satisfaction. We continuously strive to provide a memorable experience for our guests, and it's rewarding to see that our efforts have paid off during your visit. We hope to have the pleasure of welcoming you back in the near future!

10/10 Fantastiskt

Aristides

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Guest Relation Management 25 sep. 2023
Hi Aristides,Thank you for taking the time to share your perfect rating for us. We're thrilled that you had a memorable stay with us. We can't wait to serve you again soon!

8/10 Bra

Betsy

Reste med familjen
Gillade: Renlighet och personal och service
Seemed safe and convenient. Front desk staff was friendly and competent. Room seemed clean but was very stuffy.
Bodde här 3 nätter i september 2023
Svar från Guest Relation Management 25 sep. 2023
Hi Betsy,We are delighted to know that you enjoyed your stay with us! Our team works hard to provide exceptional service, and your high rating and positive feedback are truly appreciated. We can't wait to have the pleasure of hosting you again soon!