Exteriör
Se tillgänglighet

Recensioner av Homewood Suites by Hilton Chicago - Schaumburg

3 out of 5
Homewood Suites by Hilton Chicago - Schaumburg
815 East American Lane, Schaumburg, IL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 571 av 1002 recensioner" "
8 - Bra i betyg. 281 av 1002 recensioner" "
6 - Okej i betyg. 78 av 1002 recensioner" "
4 - Dåligt i betyg. 37 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1002 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Just a regular hotel
The hotel is ok, big rooms, good breakfast, but feels a little bit dated. A lot of shops and resturants in the neighborhood.
Bodde här 1 natt i juni 2019

8/10 Bra

linus, stockholm

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra övernattning men inget för uteliv.
Fint hotel med mysig innergård.
Svar från Jason 30 juni 2016
Thank you for your review!

6/10 Okej

Stefan, Norrköping

Gillade: Rummets bekvämlighet
Nice but not perfect
We had a nice stay at the hotel. We were however not 100 % well treated by the personel at the hotel. Most of them were very friendly and helpful but not all. When we asked about the free transportation service we were laughed at when we asked for a transport to a Metra station. There were no safe in the room despite the information at Hotels.com and the internet were not free despite the information. The room were very well equipped and very large with a fantastic bed. But unfortunately it was pretty worn and the carpet was dirty. The room service was very good, they actually did our dishes!
Svar från Jason 5 sep. 2015
Thank you for your feedback on your stay with us. I'm a little confused because we do provide transportation within 5 miles of the hotel M-F and we could have taken you to the Metra. In regards to our internet service, we do not charge for that. There is a $4.00 charge to upgrade to the super fast connection.

10/10 Fantastiskt

Thomas Sr

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything about the property and going to keep this on my to stay list , thank you
Bodde här 1 natt i april 2024
Svar från marie 14 apr. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okej

Banetha

Reste med sin partner
Gillade: Boendets skick och faciliteter
Liked bedroom and bathroom. Living room was ok but couch kinda sunk in but ok overall.
Bodde här 2 nätter i mars 2024
Svar från Yadira 18 mars 2024
Thank you for your feedback! We're glad you enjoyed the bedroom and bathroom. We'll take note of your comments about the living room couch and strive to improve. Overall, we're pleased you had a satisfactory stay and hope to welcome you back soon.

10/10 Fantastiskt

Adam

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would definitely stay again. 1 bedroom suite was wonderful with a 4 and 1.5 year old.
Bodde här 1 natt i mars 2024
Svar från Yadira 11 mars 2024
Thank you so much for your positive review! We're thrilled to hear that you had a wonderful experience during your stay with us, especially with your little ones. We strive to provide comfortable and accommodating accommodations for families, and we're glad to know that our 1-bedroom suite met your needs. We look forward to welcoming you back again in the future!

10/10 Fantastiskt

Neal, Elk Grove Village

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Marie 27 feb. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Marie 19 feb. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Fantastiskt

Kimberly

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A perfect mini retreat!
Bodde här 2 nätter i januari 2024
Svar från Marie 19 feb. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Väldigt dåligt

Ricardo

Bodde här 5 nätter i januari 2024
Svar från Marie 19 feb. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

8/10 Bra

Samuel

Bodde här 3 nätter i januari 2024
Svar från Marie 19 feb. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Väldigt dåligt

Ricardo

Bodde här 1 natt i januari 2024
Svar från Marie 19 feb. 2024
We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Fantastiskt

Eric

Bodde här 1 natt i december 2023
Svar från Marie 19 feb. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Good breakfast.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Gail

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A wonderful place to stay. Comfortable and friendly. They treat you well!
Bodde här 5 nätter i november 2023

8/10 Bra

david

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

India

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Stacy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Decent for the price.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Joan

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Lauren

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nicest hotel I’ve stayed in in awhile!!
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay - we will be back!
Great property. Friendly staff, clean and comfortable rooms, good breakfast! The location is easy to get to and in the middle of everything. Will stay again next time I am in town.
Bodde här 3 nätter i augusti 2023

6/10 Okej

Debbie

Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Christina

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our first room smelled strongly of pot, and then window had been left open. Glad I found it first because it literally folded out, it doesn’t slide and my children could have gone out of it. The hotel graciously gave us a new room, except this one was infested with cockroaches. It was 11pm and I have 3 small children so we all slept in the bedroom of the suite because the roaches were in the kitchen area. In the morning I told front desk staff in a very nice way and all they could do was stare at me and say nothing. I never requested a refund, we did stay the night. But I would never recommend this hotel to anyone.
Bodde här 1 natt i augusti 2023

8/10 Bra

Neycho

Bodde här 5 nätter i augusti 2023

8/10 Bra

Tabrea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

himabindu

Gillade: Renlighet
Good
Bodde här 4 nätter i juli 2023

6/10 Okej

Jennifer, Poplar Grove

Bodde här 1 natt i juli 2023

8/10 Bra

Ruth, Schofield

Reste med familjen
Gillade: Renlighet
The exterior of the building is like” small condos apartment complex “ , it was very hard to find the apt / suite number. There are no written signs. It does look a little shabby from outside but it’s pretty good from inside. Good spacious place. It was clean. No complaints, it’s a decent place.
Bodde här 1 natt i juli 2023
Svar från Yadira Alva 22 juli 2023
Ruth,Thank you for taking the time to leave a review! We hope to welcome you back soon.

8/10 Bra

Vikki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happy
The location of the hotel was awesome close to everything. When we checked in the front desk person was awesome. With a lot of suggestions on where to eat. Breakfast was nice. Not huge but enough to start your day. The rooms are very big. Ours had a little kitchenette with a king size bed. I would highly recommend staying there.
Bodde här 2 nätter i juli 2023
Svar från Yadira Alva 15 juli 2023
Vikki,Thank you for taking the time to leave your feedback from your recent stay. We are glad that you enjoyed your experience and hope to see you again soon!

10/10 Fantastiskt

Danielle

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Homewood Suites Schaumburg is amazing! The atmosphere, the cleanliness of the property, the service from the staff… excellent! Only thing I wish were better was the sofa bed… quite uncomfortable but beyond that, the suite was nice and comfortable.
Bodde här 1 natt i juni 2023
Svar från Yadira Alva 15 juli 2023
Danielle,Thank you for taking the time to leave your feedback from your stay. We are glad that you enjoyed your experience and hope to welcome you back soon!

10/10 Fantastiskt

Dominique

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I didn’t like the fact that it was an outside pool and no indoor but overall stay was great! My family enjoyed themselves.
Bodde här 1 natt i juni 2023
Svar från Yadira Alva 17 juni 2023
Hello Dominique, Thank you for taking the time to leave your feedback from your recent stay with us! We are glad that you enjoyed your stay and hope to welcome you back soon.

8/10 Bra

SueAnn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Yadira Alva 17 juni 2023
Hello SueAnn, Thank you for taking the time to leave your feedback from your recent stay with us! We are glad that you enjoyed your stay and hope to welcome you back soon.

2/10 Väldigt dåligt

JOSE

Gillade inte: Personal och service
Bodde här 3 nätter i juni 2023
Svar från Yadira Alva 15 juli 2023
Dear Jose,Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your experience. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Fantastiskt

Harish

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing. For some reason my reservation with ESA was cancelled and hotels.com was able to put me in Hilton. Very nice hotel. Thanks
Bodde här 1 natt i maj 2023
Svar från Yadira Alva 5 juni 2023
Harish,Thank you for taking the time to leave a review. We are so glad that you enjoyed your stay and hope to welcome you back soon!

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från Yadira Alva 13 maj 2023
Michele, Thank you for taking the time to leave a review! We are glad that you enjoyed your stay and hope to welcome you back soon.

8/10 Bra

Laurie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quick visit
My grandson & I were in town to attend Midieval Times for his birthday. We enjoyed our stay overall (although I did not realize I booked a place with an outdoor pool until it was too late to cancel). Room was clean & set up nicely. Staff was friendly on the occasions we had to interact
Bodde här 1 natt i april 2023
Svar från Yadira Alva 6 maj 2023
Laurie,Thank you for taking the time to leave a review! We are glad you enjoyed your time with us and home to welcome you back soon.

2/10 Väldigt dåligt

Angela

Bodde här 1 natt i april 2023
Svar från Yadira Alva 13 maj 2023
Angela, Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Fantastiskt

Tyler

Bodde här 2 nätter i april 2023
Svar från Yadira Alva 6 maj 2023
Laurie,Thank you for taking the time to leave a review! We are glad you enjoyed your time with us and home to welcome you back soon.

10/10 Fantastiskt

a

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
　
Bodde här 23 nätter i mars 2023
Svar från Yadira 1 apr. 2023
A, Thank you for taking the time to leave a review. We are glad that your enjoyed your stay and hope to welcome you back soon!

8/10 Bra

Erika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable Rooms with One Main Flaw
The service was impeccable. My primary complaint is that the property is divided into separate buildings. If you want breakfast or to go to the gym, you have to get dressed to go OUTSIDE in the cold and the dark to walk to the main lodge. It's very inconvenient.
Bodde här 1 natt i mars 2023
Svar från Yadira 31 mars 2023
Erika, Thank you for taking the time to leave your feedback. We are glad that your enjoyed your stay, and hope to welcome you back soon!

6/10 Okej

Ttauri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was spacious, like an apt... just wish housekeeping program the clean rooms so check in would have been a breeze but i had to wait 35 minutes to checking after driving 6 hours. i would stay again because of privacy and space
Bodde här 1 natt i mars 2023
Svar från Yadira 31 mars 2023
Ttauri, Thank you for taking the time to leave your feedback. We are glad that your enjoyed your stay, and hope to welcome you back soon!

10/10 Fantastiskt

Ame

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love the check in staff, very friendly and helpful. She has a very nice and positive disposition. The room is huge, clean and functional.
Bodde här 1 natt i mars 2023
Svar från Yadira 31 mars 2023
Erika, Thank you for taking the time to leave your feedback. We are glad that you enjoyed your stay, and hope to welcome you back soon!

8/10 Bra

Maribel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/a
Bodde här 1 natt i mars 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i mars 2023
Svar från Yadira Alva 21 mars 2023
Hi Anonymous,Thanks for taking the time to leave your feedback. We hope to welcome you back soon.

4/10 Dåligt

Leah

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The door to access all the rooms was right outside our door. Constantly slamming of the door at all hours. If the only pool is outside, it should specify that in the listing. No milk/creamer option for the coffee. Called to the front office multiple times, no answer. Had to walk down, which in a normal hotel would be no issue. But when it’s cold and snowing, it’s less than ideal.
Bodde här 2 nätter i mars 2023
Svar från Yadira Alva 14 mars 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your suite. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Fantastiskt

Theona

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family and I went in the winter and the room I reserved had a nice fireplace.. the only thing I wasn’t please about I request room service returning to the room after a long day to no clean linens or towels 😏after an hr they did bring it up for me to change
Bodde här 3 nätter i februari 2023
Svar från Yadira Alva 25 feb. 2023
Hello Theona,Thank you for taking the time to leave a review! We are glad that you enjoyed your stay and apologize regarding the miscommunication about housekeeping. We will pass on your comments to our team as we continually dedicate our efforts to increase our guests' experience.

10/10 Fantastiskt

Sameena

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was awesome. Spotless and well maintained. Courteous staff and great breakfast. All amenities in the room , more than i expected! Will definitely be staying back.
Bodde här 1 natt i februari 2023
Svar från Yadira Alva 23 feb. 2023
Sameena,Thank you for taking the time to leave a review. We are glad that you enjoyed your stay! We look forward to seeing you soon!

10/10 Fantastiskt

Kevin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stay here every year during a local trade show. It's quiet, and comfortable and close to the action without being at the center of it.
Bodde här 2 nätter i februari 2023
Svar från Yadira Alva 11 feb. 2023
Kevin, Thank you for taking the time to leave your feedback from your recent stay. We are glad that you enjoyed your stay and look forward to seeing you again!