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Recensioner av Hyatt Centric Chicago Magnificent Mile

4 out of 5
Hyatt Centric Chicago Magnificent Mile
633 N Saint Clair St, Chicago, IL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 845 av 1299 recensioner" "
8 - Bra i betyg. 265 av 1299 recensioner" "
6 - Okej i betyg. 93 av 1299 recensioner" "
4 - Dåligt i betyg. 55 av 1299 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 1299 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Brian

Gillade: Renlighet och boendets skick och faciliteter
Good place!
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Nicole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Near starbucks reserve
Bodde här 3 nätter i april 2024

6/10 Okej

William Gavin

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The hotel wifi was not working first 3 nights of stay and the pool was closed diring our stay
Bodde här 5 nätter i mars 2024
Svar från General Manager 29 apr. 2024
Dear William,Our team works hard to ensure our guests have all they need for a great visit, so while we thank you for choosing us, we are sorry you had a couple of disappointments. Please know your concerns about the pool and WiFi will be reviewed with the team to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you further.The Management team at the Hyatt Centric

10/10 Fantastiskt

Emily

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel and will return. Great location to everything. Easy pick up for Uber and other transportations. Valet price is not bad compared to other hotels. Everyone super friendly!
Bodde här 1 natt i april 2024
Svar från General Manager 26 apr. 2024
Dear Emily,We appreciate you taking the time to let us know about your recent visit to Hyatt Centric Chicago Magnificent Mile. Thank you for highlighting our convenient valet and ideal location near many local attractions. It was a pleasure having you stay with us, and we hope to see you again soon!The Management team at the Hyatt Centric

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I needed a hotel close Northwestern and this hotel is literally across the street.
Bodde här 1 natt i april 2024
Svar från General Manager 26 apr. 2024
Dear James,We're thrilled that our convenient location across the street from Northwestern University perfectly met your needs. We hope to have the pleasure of welcoming you back for another seamless stay during your future visits to the area.The Management team at the Hyatt Centric

10/10 Fantastiskt

Kathryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed our time and loved staying in the area with lots of restaurant options to choose from
Bodde här 1 natt i april 2024
Svar från General Manager 23 apr. 2024
Dear Kathryn,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay and appreciated the variety of dining options in the area. We look forward to welcoming you back soon for another enjoyable visit at the Hyatt Centric Chicago Magnificent Mile.The Management team at the Hyatt Centric

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was spacious, clean. Bathroom is massiveand modern. Hyatt Centric exceeded my expectations
Bodde här 2 nätter i april 2024
Svar från General Manager 23 apr. 2024
Dear Ann,Thank you so much for the five-star review! We are pleased you had such an exceptional stay with us and enjoyed our spacious, clean accommodations. We hope you'll stay with us again soon!The Management team at the Hyatt Centric

8/10 Bra

frederic IV

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Alba

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 2 nätter i april 2024
Svar från Celine Perez- Front Office Manager 14 apr. 2024
We appreciate your feedback! Thank you for staying with us.

10/10 Fantastiskt

Nikola

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall a great hotel. Spa and pool area very clean and nice. Good location
Bodde här 2 nätter i april 2024
Svar från Celine Perez- Front Office Manager 14 apr. 2024
We appreciate your feedback! Thank you for staying with us.

10/10 Fantastiskt

Katherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Celine Perez- Front Office Manager 14 apr. 2024
We appreciate your feedback! Thank you for staying with us.

10/10 Fantastiskt

Hector

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Bra

Boyd, Naples

Gillade: Renlighet och boendets skick och faciliteter
Good property I didn’t think the front desk staff were friendly at all though. Hospitality is in the name of this kind of establishment and therefore should be offered to its patrons
Bodde här 3 nätter i mars 2024
Svar från General Manager 10 apr. 2024
Dear Boyd,Thank you for staying with us during your time in Chicago. We are pleased you had an enjoyable overall experience; however, we apologize for falling short of providing memorable hospitality. Your feedback will be shared with our internal team to ensure our high standards are being met. It was a pleasure having you here, and we hope to welcome you back soon for a seamless visit worthy of a perfect rating.The Management team at the Hyatt Centric

10/10 Fantastiskt

Arezo

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Bra

Tanya

Gillade: Renlighet
Bodde här 4 nätter i april 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Bra

Mike

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Reasonable room rate.... nice location and nice rooms... breakfast was very good !!
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Mike,Thank you for sharing your experience with us! We're thrilled you enjoyed our reasonable room rate, pleasant location, and comfortable rooms. It's also great to know you found the breakfast very satisfying. We look forward to welcoming you back for another enjoyable stay!The Management team at the Hyatt Centric

10/10 Fantastiskt

Son

Bodde här 3 nätter i april 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Ella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good stay
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear Ella,Thank you for sharing your five-star experience. Our team looks forward to welcoming you back for another delightful visit!The Management team at the Hyatt Centric

10/10 Fantastiskt

diane, Wauconda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear Diane, We are happy to hear you enjoyed your stay at Hyatt Centric Chicago Magnificent Mile. Thank you for your perfect rating, and we look forward to welcoming you back anytime!The Management team at the Hyatt Centric

6/10 Okej

Sarah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Extremely loud. The HVAC was rattling and there were sirens outside all night. Only had 1 thin blanket per bed upon check-in. Called for extra blankets twice which were brought quickly, the service was great. Got room service one night which had an additional fee of $22 plus we tipped $20 plus another weird fee...So $90 worth of food cost $160 somehow. The food was fine although we got the tiramisu which was oddly watery, we couldn't eat it. The pool and hot tub were in good condition. The location is near Magnificent Mile, central to a lot of tourist spots which was why we were there - it was convenient to walk to places or catch a taxi.
Bodde här 2 nätter i mars 2024
Svar från General Manager 8 apr. 2024
Dear Sarah,Thank you for choosing to stay with us during your recent trip. While we're glad our friendly service, convenient location, and plentiful amenities were some of the highlights of your trip, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Also, we're very sorry for any concerns you had with our room service. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.The Management team at the Hyatt Centric

10/10 Fantastiskt

Kendall

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a fantastic little gem of a place. Could not recommend enough!
Bodde här 1 natt i mars 2024
Svar från General Manager 5 apr. 2024
Dear Kendall,Thank you for the kind review and recommendation! We're glad you enjoyed your visit, and we look forward to hosting you again at Hyatt Centric Chicago Magnificent Mile.The Management team at the Hyatt Centric

4/10 Dåligt

Tommy

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Stayed here during spring break weekend with my kids and unfortunately the hotel had multiple issues which made for an unpleasant stay. All wifi was out in the rooms with no estimate of when it would be restored. Also, the pool was closed all weekend because of a leak. Kept hearing the ice machine outside our room at night. Staff wasn’t very helpful or communicative about when these issues would be addressed. Would not stay here again.
Bodde här 2 nätter i mars 2024
Svar från General Manager 5 apr. 2024
Dear Tommy,Thank you for taking the time to leave a review. We are very disappointed to hear about your unsatisfactory stay and apologize for any inconvenience you faced. Please feel free to reach out to our Hotel Management Team at any time, as they are always available to assist our guests. It was a pleasure hosting you, and we hope you'll give us the chance to change your perceptions in the future.The Management team at the Hyatt Centric

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location, nice restaurant/bar on site
Bodde här 2 nätter i februari 2024
Svar från General Manager 2 apr. 2024
Dear Brian,Thank you so much for choosing Hyatt Centric Chicago Magnificent Mile and for taking the time to provide a review of your five-star experience! We are thrilled to hear that our prime location and on-site amenities met the mark for you during your recent stay. It was our pleasure to host you, and we hope to welcome you back soon. The Management team at the Hyatt Centric

10/10 Fantastiskt

Kory

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Family stayed here for a quick leisure trip. Host upgraded our room to an executive suite for free and it was perfect for my kids to run free and have their own space. Restaurant on site is convenient and food was pretty good, even for kids. Pool and hot tub were POPULAR for families and we got to enjoy it too. The staff kept the pool stocked with clean, dry towels. Hotel is at a great location if you want to walk and site see. Lots of dining options around. We made the 20 minute walk to Navy Pier but the walk to other locations and shopping was within a 10 minute walk. Valet parking is pricey at $76 but that’s comparable to other hotels I researched. It was better to valet and walk everywhere than to have to worry about finding parking downtown.
Bodde här 1 natt i mars 2024
Svar från General Manager 2 apr. 2024
Dear Kory, Thank you for choosing to stay with us, Kory! We're delighted to hear that you and your family had such a fantastic trip and that you were all able to enjoy the convenience of our restaurant. We appreciate your compliments on our location and are pleased to hear that it provided easy access to our surrounding area. Our team can't wait to welcome you back again soon for another enjoyable stay!The Management team at the Hyatt Centric

6/10 Okej

Edgar

Reste med familjen
Gillade: Renlighet och personal och service
Right next to northwestern hospital so the ambulances were coming in non stop.
Bodde här 4 nätter i mars 2024
Svar från General Manager 2 apr. 2024
Dear Edgar,Thank you for sharing your thoughts. Our guests often compliment our convenient location near attractions and high-end shopping, so we're sorry you were impacted by outside noise. Despite this, we hope you found our accommodations comfortable and well-equipped. If your travels bring you back to the Windy City, we hope you'll stay with us again. The Management team at the Hyatt Centric

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy bien
Bodde här 5 nätter i mars 2024
Svar från General Manager 2 apr. 2024
Dear Daniel,Thank you for choosing Hyatt Centric Chicago Magnificent Mile and for sharing your kind review. We are delighted that you enjoyed your stay and look forward to welcoming you back again soon.The Management team at the Hyatt Centric

8/10 Bra

Ryan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
2nd time staying here. Overall, very pleased. You do hear a great deal of ambulance traffic being next to a Hospital, but it didn’t bother me. Very accommodating staff as I was allowed to check in at 11am. Pool and hot tub are nice. Told front desk that pool area was out of towels and it was restocked immediately. Location is fantastic. Convenient to all shopping. Walgreens is next door. Room was excellent and clean. Shower had great water pressure! My only negative is that someone entered our room at 3pm while we were watching tv. I’m assuming it was housekeeping, but by the time I got off the bed, they left. Probably realizing people were in the room. Odd, because housekeeping had already cleaned our room. Another minor issue is that, to me, the beds are uncomfortable. Way too firm! Would I stay here again? Yes.
Bodde här 3 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Ryan,On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. We are happy you took advantage of all our amenities and convenient shopping. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to hosting you at Hyatt Centric Chicago Magnificent Mile again soon.The Management team at the Hyatt Centric

10/10 Fantastiskt

Howie

Reste med familjen
Gillade: Bekvämligheter
Staycation with my 12 yr old son has been great, not too fancy but nice enough to feel comfortable and safe coming in from the west burbs. I didn’t get the corner room I reserved but they upgraded me to an exec suite and after expressing my disappointment they actually showed me the other room to give me my choice and I stuck with the room they upgraded me to. As I lay here from my pull out bed while my 12 yr old has the nicer queen bed lol I couldn’t be more satisfied. Dad of the year nominee! Thanks Hyatt! I’d come back without reservation.
Bodde här 1 natt i mars 2024
Svar från General Manager 29 mars 2024
Dear Howie,Thank you! We are honored you chose Hyatt Centric Chicago Magnificent Mile for your staycation with your son and delighted you are having such a memorable visit. We're glad the accommodations worked out in your favor, and we hope to have the pleasure of welcoming you back for another unforgettable getaway.The Management team at the Hyatt Centric

10/10 Fantastiskt

Michael

Bodde här 1 natt i mars 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dåligt

Ashley

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 2 nätter i mars 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for your comments regarding your recent stay at our property. We take all feedback as a way to continuously improve on all aspects of the hotel and greatly appreciate you bringing these items to our attention. I have shared your comments with our leadership team and we are working hard to improve . We hope to see you again soon at the Hyatt Centric Mag Mile!

6/10 Okej

Diane

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i mars 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for your comments regarding your recent stay at our property. We take all feedback as a way to continuously improve on all aspects of the hotel and greatly appreciate you bringing these items to our attention. I have shared your comments with our leadership team and we are working hard to improve . We hope to see you again soon at the Hyatt Centric Mag Mile!

10/10 Fantastiskt

Richard, Deerfield

Bodde här 1 natt i mars 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Kay

Gillade: Personal och service och boendets skick och faciliteter
EVERYTHING WAS WONDERFUL
Bodde här 2 nätter i mars 2024
Svar från General Manager 25 mars 2024
Dear Kay,We're delighted you enjoyed your stay at Hyatt Centric Chicago Magnificent Mile! Please come see us again soon.The Management team at the Hyatt Centric

10/10 Fantastiskt

Marco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walking distance to do some shopping. Loved the bar and was able to take few drinks up to my room. Overall nice hotel would recommend to someone else. The valet super friendly guy there.
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Marco,Reading your kind words has brightened our day. Thank you for choosing us to host your visit to the Windy City, and we are pleased you enjoyed so many aspects of your stay. It is especially wonderful to see that we have earned your recommendation! Safe travels, and we look forward to your future stay with us. The Management team at the Hyatt Centric

10/10 Fantastiskt

Paola, Wolcottville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fantastiskt

Daryna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property is good
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Daryna,Thank you for staying with us during your time in Chicago and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we hope you return soon.The Management team at the Hyatt Centric

10/10 Fantastiskt

Richard, Deerfield

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

2/10 Väldigt dåligt

Gracie

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
BAD
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Gracie,Thank you for your feedback. Please accept our apologies for your recent experience. We'd be happy to discuss any specific concerns you had while staying with us should you reach out to us offline. The Management team at the Hyatt Centric

8/10 Bra

weichun, London

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fantastiskt

Emmanuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fantastiskt

Raquel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 1 natt i december 2023
Svar från General Manager 17 mars 2024
Dear Raquel,We can’t thank you enough for staying at Hyatt Centric Chicago Magnificent Mile, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!The Management team at the Hyatt Centric

2/10 Väldigt dåligt

James

Bodde här 1 natt i mars 2024
Svar från Chris Jordan 30 apr. 2024
Thanks for your comments regarding your recent stay at our property. We take all feedback as a way to continuously improve on all aspects of the hotel and greatly appreciate you bringing these items to our attention. I have shared your comments with our leadership team and we are working hard to improve . We hope to see you again soon at the Hyatt Centric Mag Mile!

8/10 Bra

Lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay!
Bodde här 3 nätter i mars 2024
Svar från General Manager 15 mars 2024
Dear Deborah,We're so glad you had a great stay with us! It's wonderful to know you enjoyed your time, and we hope to welcome you back soon for another fantastic experience. The Management team at the Hyatt Centric

10/10 Fantastiskt

Nicole

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice visit. It was our anniversary and they made us feel very special.
Bodde här 1 natt i mars 2024
Svar från General Manager 15 mars 2024
Dear Nicole,Thank you so much for the high rating! We're delighted to know that you chose us to celebrate your anniversary and that you had a great time with us overall. It would be a pleasure to host you again in the future. The Management team at the Hyatt Centric

10/10 Fantastiskt

Kathleen Marie, Kenosha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/a
Bodde här 1 natt i mars 2024
Svar från General Manager 13 mars 2024
Dear Kathleen,Thank you so much for choosing to stay with us at Hyatt Centric Chicago Magnificent Mile. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.The Management team at the Hyatt Centric

10/10 Fantastiskt

Traci

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fantastiskt

Shemaque

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Fantastiskt

Sanli

Bodde här 1 natt i mars 2024
Svar från Celine Perez- Front Office Manager 11 apr. 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Bra

Hidetsugu

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall good hotel from locations, facilities. Starbucks on 1st floor was convenient. $31 buffet Breakfast can be better. Bathtub is old. But overall good for what we pay.
Bodde här 2 nätter i mars 2024
Svar från General Manager 5 mars 2024
Thank you for choosing to stay at Hyatt Centric Chicago Magnificent Mile! Although a couple of items could have been better, we're glad our convenient location and handy amenities were a good overall value. Your positive rating is appreciated and we hope you'll visit us again.The Management team at the Hyatt Centric