Thank you so much!

I am so sorry your stay with us was unpleasant. Please feel free to reach out to me to discuss your stay further. I would love for your family to give us another try!

Thank you!

Dear David, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at La Quinta Inn & Suites by Wyndham Cleveland Airport West, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Bradley, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issue you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Colleen, thank you for taking the time to post this review and for telling us about your experience. Your feedback is valuable and will help us continue to improve our hotel. We will look into this matter and try to formulate a plan that addresses this issue. Please accept our apology and rest assured we will do all we can to rectify this problem. Thanks again for letting us know and hope to see you again if your travel plans bring you back into this area. Sincerely, Management

Dear valued guest, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Konrad, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely,Management

Dear valued guest, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Rebecca, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Ryan, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Manwa, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Gail, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the issues that you encountered. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.Sincerely, Management

Dear Marilyn, thank you for taking the time to tell us about your experience. Please accept our sincere apologies for not providing an overall perfect experience. It is our goal to ensure each and every guests leaves our hotel completely satisfied. Based on your comments we did not achieve this with you. Please allow us another opportunity if your travel plans bring you back to the area. We will show you how we used your feedback to improve our overall operations. Sincerely,Management

Dear David, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Thank you!

Dear valued guest, thank you for taking the time to tell us about your experience. Please accept our sincere apologies for not providing an overall perfect experience. It is our goal to ensure each and every guests leaves our hotel completely satisfied. Based on your comments we did not achieve this with you. Please allow us another opportunity if your travel plans bring you back to the area. We will show you how we used your feedback to improve our overall operations. Sincerely,Management

Dear Jabez, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear John, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Vanessa, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear James, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at La Quinta Inn & Suites by Wyndham Cleveland Airport West, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Darrell, We appreciate you taking the time to post this review as we are always looking for ways to grow and improve as a hotel. Quality of service, and overall cleanliness are two very important pillars in our success and we sincerely apologize for falling short of your expectations in those aspects. Our team always aims to exceed expectations, and I will be sure to inform the proper departments of your feedback to ensure we are able to prevent issues like this from happening again in the future.Thank you for choosing us, and we hope to have another opportunity to provide you with the amazing stay that you deserve.Sincerely,Management

Dear Kerline, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

Dear Eric, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely,Management

Dear Eric, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating this can be as we know how important a good night of rest is. Our team works extremely hard to ensure the overall comfort for all of our guests, and we all are very disappointed to know that we were unable to provide this for you. I will be presenting this review to our team to ensure a situation like this does not happen again. Please know that this situation is highly unusual and does not represent the high standards that we always aim to achieve. Feel free to give us a call at any time if you would like to discuss this matter further.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Lawrence, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Steven, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear June, Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Management

Dear Sarita, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Jacob, Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Management