Kära Henrik,Tack för att du åtgärdade ditt problem med det ursprungliga rummet direkt. Vi var glada över att kunna uppgradera dig till en svit och förse dig med en god frukost.Vi hoppas att du kommer tillbaka.Verkligen din,

We sincerely apologize for the inconvenience.

Thank you for staying with us!

Dear Patricia,Thank you for being our guest and for a good review. We are happy to hear you enjoyed our convenient location and the beach. We hope to see you again.Truly Yours,Julia and Best Western Team

Dear Emilia,Thank you very much for such a nice review. We are pleased to hear you were happy with our property, amenities, and service. We hope you will stay with us again.Truly Yours,Julia and Best Western Team.

Dear David,Thank you very much for the kind words. We are sincerely happy you had a nice stay with us. We hope you will return for more of a good time. Truly Yours,Julia and Best Western Team

Dear Michelle,Thank you very much for letting us know how much you enjoyed your stay with us. We hope you will choose us again for your lodging needs.Truly Yours,Julia and Best Western Team

Dear Kyra,Thank you for letting us know you had a relaxing time at the fire pits. We appreciate your stay and the good review. We hope to see you again.Sincerely,Julia and Best Western Team

Dear Mary,Thank you for staying with us and for recognizing our hardworking staff. We sincerely appreciate your review and we hope will choose us again in the future.Truly Yours,Julia and Best Western Team

Dear Kimberley,Please accept our sincere apologies for the disappointments you have experienced during your stay. We wish you called our Front Desk, so we could provide you with a different room. Our Best Western website has an accurate description of the property, rooms, amenities, fees, etc. We do have vending machines and ice makers in our Courtyard area. We are currently investigating the situation with the cleanliness of your room, which was not unacceptable. Once again, we are truly sorry your stay did not meet your expectations.Sincerely,Julia and Best Western Team

Dear Norma,Thank you for staying with us and for leaving us a good review. We hope you will visit us again.Truly Yours,Julia and Best Western Team

Dear Susan,Thank you so much for letting us know about your experience at our property. We are very happy to hear you enjoyed your stay with us, the breakfast, and the beach. We sincerely appreciate your review and we hope to see you again.Truly Yours,Julia and Best Western Team

Dear Carolyn,Thank you for being our guest. We are pleased to hear you were happy with our convenient location and the breakfast. We hope you will stay with us again.Truly Yours,Julia and Best Western Team

Dear Santos,Thank you very much for leaving us an amazing review, much appreciated. We are truly sorry to hear you didn't like the beach. We had some temporary seaweed coming through. We hope you will stay with us again to see the best of Cocoa Beach.Truly Yours,Julia and Best Western Team

Dear Mark,Thank you for letting us know you were happy with our staff, property, and location. We hope you will stay with us again.Truly yours,Julia and Best Western Team

Dear Phyllis,Thank you for being our guest and for leaving us a great review. We were happy to check you in early. We hope you will visit us again.truly Yours,Julia and Best Western Team

Dear Susan,Thank you for staying with us and for the great review. We are pleased to hear you appreciated our service. We hope you will choose us again in the future.Truly Yours,Julia and Best Western Team

Dear Cathy,Thank you for your recent stay and the feedback. If you could find a moment, could you please let us know what kept us from the 5/5 review? We would like to make your next visit even better.Sincerely,Julia and Best Western Team

Dear Joao,Thank you for being our guest and recognizing the cleanliness of our property. We are looking forward to your next stay with us.Truly Yours,Julia and Best Western Team

Beste Malinda,Bedankt dat u onze gast bent en een 5/5 beoordeling voor ons achterlaat. We zijn blij om te horen dat u heeft genoten van uw kamer aan de oceaan en van het gemak van onze locatie. Wij hopen u weer te zien.Eerlijk,Julia en Best Western-team

Dear Linds,Thank you for staying with us and providing feedback. Please accept our sincere apologies for your room not being properly inspected. We take the cleanliness of our rooms very seriously. The matter was investigated and held appropriately. We hope you will give us another chance. Satisfaction of our guests is our number one priority. Truly Yours,Julia and Best Western Team

Dear Kayrel,Thank you very much for leaving us such a lovely review. We are pleased to hear you had a great stay with us. We're sorry that the upgrade fee was not clearly communicated. A 30.00 was a daily upgrade fee. We want to express our gratitude for recognizing our Breakfast team and hope you will return for more of a relaxing time at our property.Truly Yours,Julia and Best Western Team

Dear Lorraine,Thank you for being our guest and for the good review. We are happy to hear you enjoyed the breakfast, the location, and the service. We are truly sorry about the pool and the bugs. We have addressed these issues with the appropriate departments. We are determined to make your next stay exceptional.Truly Yours,Julia and Best Western Team

Dear Caroline,Thank you for being our guest and letting us know you enjoyed the beach and fine dining. We appreciate your kind review and hope you will stay with us again.Truly Yours,Julia and Best Western Team

Hi Sylvia, We are sorry that the stay didn't meet your expectations. I can certainly understand how frustrating it can be to feel like you didn't receive the room you booked. Our property is unique in that we have 14 distinct room styles that are spread through five separate buildings. The great thing about this is that we have a guest room that meets the needs of a variety of different guests, whether a family traveling for spring break, a cruiser just looking for a safe and comfortable place to sleep the night before their adventure, or a newlywed couple looking to spend time together on the balcony overlooking the beautiful Space Coast. Our recommendation for the future is to call the property to verify the room type that you booked to make sure that everything is settled by the time you get here to check in. We appreciate your feedback and hope you have a great day!

Dear Michael, We are so sorry that your stay fell below your expectations. Though I wish there was more detail as to how we could have done better, we appreciate your honesty and the time it takes to leave a review. We hope that you return to the Space Coast and stay with us again so that we may have opportunity to provide you with superior customer service and a beach front stay that exceeds your expectations. Thank you,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your recent stay with us. Your satisfaction is our top priority, and we regret to hear that we fell short of meeting your expectations. I'm pleased to hear that you found our staff to be friendly and accommodating. Providing exceptional service is something we take great pride in, and it's heartening to know that our team made a positive impression on you.Regarding our property, we would like to provide some clarification. While we are indeed a large property spread across several blocks, offering a variety of room types and amenities, we understand that individual preferences may vary. We strive to accurately represent our accommodations through our online presence, including detailed descriptions and numerous photos on Best Western's corporate website. We aim to provide our guests with an incredible value proposition, offering both oceanfront, oceanside, and yes suites with private balconies.Furthermore, we want to assure you that we are committed to ongoing improvements and investments in our property. Your feedback serves as valuable insight as we continue to enhance the guest experience and maintain the high standards that our guests expect and deserve.Once again, we appreciate your feedback and apologize for any shortcomings during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.

Dear Alexis,Thank you for recognizing our Housekeeping and Breakfast department. We are pleased to hear you enjoyed your stay and hope to see you again.Truly yours,Julia and Best Western Team

Dear Carlos,Thank you for being our guest and leaving us a Super review : ) We sincerely appreciate your feedback and hope you will visit us again.Truly Yours,Julia and Best Western Team

Dear Jennifer,Thank you for being our guest and letting us know you had a great stay with us. We hope you will return for more fun in the sun. Truly Yours,Julia and Best Western Team

Dear Doreen,Thank you for letting us know you enjoyed the beach and breakfast. We appreciate your stay and great review. We hope you will choose us again in the future.Truly Yours,Julia and Best Western Team

Dear Deborah,Thank you for staying with us and complimenting our staff, much appreciated. We are looking forward to welcoming you back. Truly Yours,Julia and Best Western Team

Good afternoon Allison, Thank you for your feedback. We are sorry that you felt the room wasn't up to par. Our goal is to provide clean, comfortable accommodations by a friendly and hospitable staff. Clearly, we were not able to uphold our standard of care with your last stay. I hope you will consider staying with us again, so that we can have another opportunity to provide with superior service and a great hotel stay.Thank you again for your review.

Dear Gary,Please accept our apologies for the doors being repaired during your stay. We are happy to hear you enjoyed your stay and breakfast. Thank you for leaving us a 5/5 review and mentioning our Housekeeping department's integrity. We hope you will visit us again.Truly Yours,Julia and Best Western Team

Dear Ashley,Thank you for letting us know you enjoyed our property, your room, and the view. We hope you will stay with us again.Truly Yours,Julia and Best Western Team

Dear Maria,Thank you for being our guest and for letting us know you had a nice stay and a comfortable sleep. We hope you will stay with us again.Truly Yours,Julia and Best Western Team

Dear James,Based on your rating it seems you were not fully satisfied with our stay. We sincerely apologize for any shortcomings you experienced. Please do not hesitate to contact us directly with any concerns or suggestions. The happiness of our guests is our highest priority.Sincerely,Julia and Best Western Team

Dear Roxanne,Thank you for being our guest and for the great rating. We hope you will stay with us again.Sincerely,Julia and Best Western Team

Dear Amir,Thank you for staying with us and for the good review. We are happy to hear you enjoyed the convenience of our location and the beach. We hope to see you again.Sincerely,Julia and Best Western Team

Dear David,Thank you for staying with us and for the good rating. We hope to see you again.Sincerely,Julia and Best Western Team

Dear Judy,We are happy to hear you enjoyed your stay with us and the beach. Thank you for leaving us a good review. We hope you will visit us again.Truly Yours,Julia and Best Western Team

Dear Lissette,Thank you for choosing us and for leaving us a good review. We hope you will stay with us again.Truly Yours,Julia and Best Western Team

Dear David,Thank you for being our guest and for the great rating. We hope you will stay with us again.Sincerely,Julia and Best Western Team

Dear Fiona,Please accept our sincere apologies that your stay did not meet your expectations. We want to assure you that maintaining a clean and comfortable environment for our guests is our top priority. We have addressed the condition of your room with our Housekeeping department. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Julia and Best Western Team

Dear Michael,Thank you for staying with us and for leaving us a 5/5 review. We hope to see you again.Sincerely,Julia and Best Western Team

Dear Sharon,Thank you for being our guest and for the 5/5 review. We hope you will visit us again.Truly Yours,Julia and Best Western Team

Dear Simone,Thank you for your recent stay and a great review. We hope you will visit us again.Sincerely,Julia and Best Western Team