Thank you for your review and for choosing to stay with us!We wish to welcome you again soon!

Thank you for your wonderful review and for choosing to stay with us!Providing excellent hospitality is what we strive for, and I am glad that we were able to provide you with a friendly, clean, and comfortable stay.We hope to welcome you again in the future!

Thank you for your review and for choosing to stay with us!We are happy to know that you enjoyed our Bistro, and we hope you choose to stay with us again to see the newly renovated Bistro!

Thank you for your review and for choosing to stay with us!I am glad to know that our team was able to get you checked in efficiently without any delays.We hope to welcome you again soon!

Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are currently undergoing renovations, which is posted on all reservation booking sites. We also do send out pre-arrival emails to all guests, who opted in to receive communication from the hotel, letting them know that construction hours are from 8am-7pm. The construction crew does not enter the building until 8am, so I am a little confused on the 7:30am noise.We hope to welcome you again soon to regain your trust.

Thank you for your kind review and for choosing to stay with us!We strive for excellence when it comes to hospitality, and I am glad to know that our team provided you with a wonderful stay. We wish to welcome you again soon!

Thank you for your review and for choosing to stay at our property!We hope to welcome you again soon!

Thank you for your review and for choosing to stay at our hotel!We are glad you enjoyed your time with us, and we wish to welcome you again soon!

Thank you for your review and for choosing to stay at our hotel!We hope to welcome you again in the future!

Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are currently undergoing renovations, which is posted on all reservation booking sites. We also do send out pre-arrival emails to all guests, who opted in to receive communication from the hotel, letting them know that construction hours are from 8am-7pm weekdays and 9am-7pm weekends.We wish to welcome you again in the future.

Thank you for choosing to stay with us!I do apologize for how the first room was presented, as that is not up to standard. I have addressed your concerns with our Housekeeping team, so that we can ensure this does not happen again. I am glad that our Front Desk Team was able to accommodate and get your room switched within a timely manner. We hope this does not deter you from booking with us in the future, and we wish to welcome you again soon.

Thank you for your awesome review!We are glad you enjoyed your stay with us, and we hope to welcome you again soon!

Thank you for your review and for choosing to stay with us!We hope to welcome you again soon!

I do apologize for any inconveniences the construction may have caused. All reservation booking sites do state that we are undergoing renovations, as we also send pre-arrival emails with the construction hours, as well as verbally mentioning this during the check-in process. The construction crew does not enter the building until 8am, so I am unsure of how this was heard prior to this time. We hope to welcome you again in the future so that you may see the new updates instore.

Thank you for choosing to stay with us!I do apologize for anything that may have left a negative impact on your experience while staying at our property. Please feel free to reach out to me directly if you would like to go into further details about your recent stay, so that we may know how we can improve.

Thank you for your kind review!I am so glad to know that you received excellent customer service from our team! I will make sure to let them know how highly you spoke of them in your review.Thank you for being our guest, and we hope to welcome you again soon!

Thank you for your review and for choosing to stay with us!We hope to welcome you again soon!

I do apologize for any inconveniences the construction may have caused. All reservation booking sites do state that we are undergoing renovations, as we also send pre-arrival emails with the construction hours, as well as verbally mentioning this during the check-in process. We hope to welcome you again in the future, so that you can see the new updates instore!

Thank you for choosing to stay with us!I sincerely apologize for the Guest Room condition. I have spoken to our maintenance team regarding this, so that we can ensure this does not happen again in the future.With our parking garage, we also offer an upper deck parking that will suit larger vehicles more appropriately.We hope to welcome you again in the near future!

Greetings , Thank You for the survey ! We hope that you can come visit us again !

Greetings, Thank You for your survey , We really do appreciate the feedback ! We hope that you can visit us again !

Thank you for your review and for choosing to stay with us! I am glad that we were able to provide friendly customer service that you and all of our guests deserve!We wish to welcome you again soon!

Greetings, Thank You for your survey , We really do appreciate the feedback ! We hope that you can visit us again !

Thank you for your review and for choosing to stay at our property! We hope to welcome you again soon!

Thank you for your wonderful review and for choosing to stay with us! I am delighted to know that you had an enjoyable experience while staying at our property.We hope to welcome you again in the near future!

Thank you for choosing to stay at our property!I do apologize for anything that may have happened during your stay to leave a negative impact on your experience. Please feel free to reach out to the property directly to express any concerns you may have had during your stay, so that we can look into this further.We hope to hear from you soon.

Thank you for your review and for choosing to stay with us!We hope to welcome you again soon!

I do apologize if you feel that management was rude, as we simply stated policy multiple times. It is posted that we are undergoing renovations on all booking sites, including Travelocity, and we also send out pre-arrival emails which include that we are undergoing renovations. However, I am a little confused on how construction noise was going on for hours, as you were in the room for less than an hour. I am glad that we were able to check you out early and give a full refund for your stay.We hope to welcome you again in the future.

Thank you for your review and for choosing to stay with us.I do apologize for any inconveniences the street noise may have caused during your stay. Unfortunately, being located in the downtown area does have its downsides sometimes with the traffic noise.Regarding renovations, we do have it posted on all booking sites that we are currently undergoing renovations, and we also send pre-arrival emails stating this as well. We do hope that you will give us another chance and choose to stay with us again in the future.

Thank you for your review and for choosing to stay with us!I can see how frustrating it is to expect a more spacious parking garage, and I do apologize for any inconveniences this may have caused. We do also offer outdoor parking on our upper deck if someone does not wish to park in the garage. We hope this does not deter you from booking with us again, and hope to welcome you again soon.

Greetings , Thank You for the survey . We appreciate the feedback . I would like to sincerely apologize that you experienced some issues with your shower during your stay . I am saddened to hear that maintenance never came to your come to fix the issue . I did alert the Maintenance director to make him aware to to not only fix the issue but to she as to why no one came to your room . I wish that we could have moved you to another room . We hope that you could forgive us .

Greetings ,Thank you for the survey . We do appreciate the feedback . I would like to sincerely apologize that your stay was disturbed by the street noise and team we had in house at the time . We hope that you can forgive us !

Greetings , Thank You for the survey . We do appreciate the feedback and please let us know how we could make your stay better !

Greetings ! Thank You for the review . We appreciate the feedback ! Our first level of the parking garage is designated for smaller compact vehicles as we have an outdoor parking section for bigger vehicles . We hope that you choose to stay with us again !

Thank you for your review and for choosing to stay with us!We want everyone to feel as if we are their home away from home, and I am glad that we provided you with an awesome stay.We hope to welcome you again soon!

Thank you for your review and for choosing to stay at our property!I am glad that we were able to provide an excellent stay for you!We hope to welcome you again in the future!

Thank you for your review and for choosing to stay with us!We hope to welcome you again soon!

Thank you for your wonderful review, and for choosing to stay at our property!Your review has been shared with our team, and they were beyond excited to hear about how much you enjoyed your stay!We hope to welcome you again in the future, so that we can provide you with another great experience!

Merci pour votre avis et d'avoir choisi de rester avec nous !Je suis heureux que vous ayez apprécié votre séjour et nous espérons vous accueillir à nouveau bientôt !

Greetings ! Thank You for the response ! We hope that you can visit us again .

Greetings ! Thank You for the review . We Greatly appreciate the feedback , we hope that you can come visit us again .

Greetings ! Thank You for the review . We Greatly appreciate the feedback , we hope that you can come visit us again .

Greetings ! Thank You for the review . We Greatly appreciate the feedback . We hope that you can come visit us again .

Greetings , Thank You so much for your review . We hope that you can come visit us again .

Greetings , Thank you For your review ! We hope that you can come visit us again !

Greetings , Thank you For your review ! We hope that you can come visit us again !

I do apologize that you did not enjoy your stay. Please feel free to contact the property so that we could know more details about your experience.We look forward to hearing from you soon.

Thank you for your review and for choosing to stay at our property!We hope to welcome you again soon!

Thank you for your review and for choosing to stay at our property!We hope to welcome you again soon!

Greeting , Thank You for the review . We are glad that we were able to meet your needs . I hope that you can come visit us again .