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Recensioner av Motel 6 McKinney, TX - North

2 out of 5
Motel 6 McKinney, TX - North
2125 W White Ave, McKinney, TX

Recensioner

5,6
10 - Fantastiskt i betyg. 93 av 613 recensioner" "
8 - Bra i betyg. 118 av 613 recensioner" "
6 - Okej i betyg. 117 av 613 recensioner" "
4 - Dåligt i betyg. 112 av 613 recensioner" "
2 - Väldigt dåligt i betyg. 173 av 613 recensioner" "

5,8/10

Renlighet

6,2/10

Personal och service

5,4/10

Bekvämligheter

5,4/10

Boendets skick och faciliteter

5,6/10

Hållbarhet

Recensioner

6/10 Okej

Palestina

Gillade: Personal och service
The pillows on the bed were really flat..
Bodde här 2 nätter i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi PalestinaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Väldigt dåligt

Hamath

Gillade inte: Personal och service och boendets skick och faciliteter
Property doesn’t look bad service from front desk manager is horrible. Very unprofessional, rude, arrogant, and controlling! I wouldn’t recommend a stay there simply because of the customer service experience!!!
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Hamath,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 Okej

Alevia

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
You get what you pay for
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 15 apr. 2024
Hi Alevia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 Bra

Sandra

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I go to a dog show in McKinney every year and this is my preferred place to stay.
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 8 apr. 2024
Hi Sandra, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Väldigt dåligt

Issac

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The cleaning staff was rude, I was getting ready to leave the room & asked the cleaning lady to give a 5 minute while I finished gathering my stuff & putting my clothes on & she wouldn’t leave the room. Very bad service, never will I ever stay at that Motel 6
Bodde här 1 natt i mars 2024
Svar från Nancy Y. 2 apr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Fantastiskt

Marie

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed down to earth
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Marie,Thank you for positively rating your stay!Lilith#Team6

10/10 Fantastiskt

Marcus

Bodde här 3 nätter i mars 2024

8/10 Bra

Malgorzata, Issaquah

Bodde här 2 nätter i februari 2024

6/10 Okej

Joshua

Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 14 feb. 2024
Hi Joshua, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Väldigt dåligt

raymond

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No towels
Svar från Nancy Y. 13 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bra

Jose

Good.
Bodde här 4 nätter i januari 2024
Svar från Brand Experience Team 5 feb. 2024
Hi Jose,Thank you for positively rating your stay!Lilith#Team6

4/10 Dåligt

Jacqueline

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room needs updating and found hair everywhere. There was blood on the walls. Not cleaned good at all. Floor in the bathroom was sticky.
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 29 jan. 2024
Hi Jacqueline,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service och bekvämligheter
Take good care of your personal belongings!
Bodde här 4 nätter i januari 2024
Svar från Nancy Y. 23 jan. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Väldigt dåligt

Jose

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A cleaning lady named,Joy,stole money from room,and I made a complaint at the front desk,and was issued my money back.
Bodde här 3 nätter i januari 2024
Svar från Nancy Y. 23 jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okej

Jose

Bodde här 1 natt i december 2023

6/10 Okej

Mary

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
First Time To McKinney
Check in was great . Person working was really friendly. The only part that I didn’t like was the bed was uncomfortable and the pillows were flat like a pancake.
Bodde här 1 natt i december 2023
Svar från Nancy Y. 2 jan. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Väldigt dåligt

Greg

Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Stay was not too bad until housekeeping knocked on the door at 7:40a to tell is it was time to check out. We shooed her away but she came back before 9a and told us it was time to check out. Unreal!!!
Bodde här 1 natt i december 2023
Svar från Brand Experience Team 7 dec. 2023
Hi Greg,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i november 2023

6/10 Okej

Melissa

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

Wayne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place for someone needing a place to overnight. Easy access, clean, quiet, fast check-in and check-out. Employees were friendly.
Bodde här 1 natt i november 2023
Svar från Nancy Y. 28 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Fantastiskt

James

Affärsresenär, Reste med sin partner
Gillade: Boendets skick och faciliteter
Excellent value for a quick trip to McKinney.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 13 nov. 2023
Hi James,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Dåligt

Albert

Gillade inte: Personal och service
Saddest
So the front desk was rude you couldn’t have no visitors and it smelled like weed and people being loud cops there
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 13 nov. 2023
Hi Albert,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bra

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient, reasonably priced, clean. Not fancy but a great place to crash for the night.
Bodde här 2 nätter i oktober 2023
Svar från Brand Experience Team 13 nov. 2023
Hi James,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Fantastiskt

Bradley

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

6/10 Okej

Kandi Kay

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Check-in staff at front desk was very rude! It wasnt the first time either. Elevator broken.... had to go up stairs everytime we went out of the room which was very inconvenient. No soap or towels in room,had to go to front dest to ask for them
Bodde här 2 nätter i oktober 2023
Svar från Brand Experience Team 24 okt. 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bra

Srinivasa

Reste med familjen
Gillade: Personal och service och bekvämligheter
Economical.
Bodde här 3 nätter i oktober 2023
Svar från Brand Experience Team 24 okt. 2023
Hi Srinivasa,Thank you for the amazing rating!! Maz K.#Team6

10/10 Fantastiskt

Talia

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pocket-friendly hotel, that works hard to keep the place clean. Sometimes there are people who come in a little rowdy but not to the extent of dangerous situations occurring in the motel.
Bodde här 1 natt i oktober 2023
Svar från Brand Experience Team 24 okt. 2023
Hi Talia,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Fantastiskt

Calvin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Surprise in McKinney
Read the positive reviews, they are correct. This hotel is clean, the rooms are clean, my bed was comfortable, and the staff very helpful.
Bodde här 1 natt i september 2023
Svar från Nancy Y. 17 okt. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Väldigt dåligt

Eugenia

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No volver a ese lugar
Mucha cucaracha,poca limpieza,microondas horrible
Bodde här 1 natt i september 2023
Svar från Brand Experience Team 9 okt. 2023
Hola Eugenia,Aquí en Motel 6, siempre intentamos hacerlo mejor. Lamentamos que no haya disfrutado de su reciente estadía y nos gustaría disculparnos si su experiencia no fue tan buena como podría haber sido. Nos encantaría tener la oportunidad de compensarlo, así que esperamos volver a verlo pronto.Lilith#Equipo6

8/10 Bra

Kandi Kay

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We saw a cockroach the size of a house cat twice.... seriously the biggest ive ever seen in my life. Floor was coming up on our room. Black mold on ceiling in bathroom...
Bodde här 2 nätter i september 2023
Svar från Nancy Y. 22 sep. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
family love
visited grand and great grand children
Bodde här 2 nätter i september 2023
Svar från Nancy Y. 22 sep. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to our venue.
Bodde här 1 natt i september 2023
Svar från Brand Experience Team 18 sep. 2023
Hi Sandra,Thank you for the perfect rating!!Lilith#Team6

10/10 Fantastiskt

Edgardo, Houston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 4 nätter i augusti 2023
Svar från Brand Experience Team 11 sep. 2023
Hi Edgardo,Thank you for the amazing rating!! Maz K.#Team6

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value at a good price
Bodde här 1 natt i juli 2023
Svar från Nancy Y. 5 sep. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Väldigt dåligt

Tanisha

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The owners are rude and ignorant people!! Nasty, filthy place!!
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

2/10 Väldigt dåligt

Gianna

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
RUNN N
The bathroom had a toilet leak and they did not give us a different room. The room smelled bad. The hallway smelled like urine, the tub had stains in it. They took my husbands pillowcase and did not give js a new one and the pillow was dirty. They took our towels and did not replace them
Bodde här 2 nätter i augusti 2023
Svar från Brand Experience Team 21 aug. 2023
Hi Gianna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Väldigt dåligt

Billy

Gillade inte: Personal och service
Bodde här 2 nätter i juli 2023

6/10 Okej

Kevin Omar

Gillade inte: Renlighet och personal och service
Bodde här 7 nätter i juli 2023

8/10 Bra

todd

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Easy checking, plenty of parking. Found two roaches in room. One in sleeping area, one in bathroom. Shower controls broke, hard to use.
Bodde här 1 natt i juli 2023

4/10 Dåligt

Kursty

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was dirty. Pube hair in the sink and on the floor. Roaches everywhere. Just crawling around like we were in their home. Do not recommend and I have no idea how this place is even open 0 stars will not return
Bodde här 1 natt i juli 2023
Svar från Brand Experience Team 7 aug. 2023
Hi Kursty,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Dåligt

Tuan

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Unclean and no safe to stay.
The bed sheets are old and dirty. The homeless sis’s sleeping in the hall way.
Bodde här 1 natt i juli 2023
Svar från Brand Experience Team 31 juli 2023
Hi Tuan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Dåligt

sam

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Nathan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

8/10 Bra

Chidozie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Service and property have improved significantly since the last time I was here.
Bodde här 1 natt i juni 2023
Svar från Nancy Y. 4 juli 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Dåligt

Tom

Affärsresenär, Reste med familjen
The room felt wet Bar next door took over and kept me awake
Bodde här 1 natt i juni 2023
Svar från Nancy Y. 4 juli 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I enjoyed my stay, had no issues while there.
Bodde här 5 nätter i juni 2023
Svar från Nancy Y. 4 juli 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Fantastiskt

Daniel

Bodde här 1 natt i juni 2023

8/10 Bra

Erica

Gillade: Renlighet och personal och service
A Quick Getaway
We were there for a 1 night stay. We got in town earlier than check in but the manager still accommodate us with a room with minimal wait time. The property was clean, everyone was friendly upon check in and checkout. The bar next door was having a live concert and that was nice as well.
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 19 juni 2023
Hi Erica, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Väldigt dåligt

Andrea

Bodde här 4 nätter i maj 2023