Reception

Recensioner av Super 8 by Wyndham Dallas Love Field Airport

3 out of 5

Recensioner

5,6
10 - Fantastiskt i betyg. 183 av 1003 recensioner" "
8 - Bra i betyg. 194 av 1003 recensioner" "
6 - Okej i betyg. 161 av 1003 recensioner" "
4 - Dåligt i betyg. 127 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 338 av 1003 recensioner" "

6,0/10

Renlighet

6,6/10

Personal och service

5,8/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

5,2/10

Hållbarhet

Recensioner

8/10 Bra

Justin

Gillade: Renlighet, personal och service och bekvämligheter
.
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 16 maj 2024
Hi Justin,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 Dåligt

sebastian

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
la bañera se tapaba, el hotel esta en reformas
Bodde här 4 nätter i maj 2024
Svar från Sophia CSR 16 maj 2024
Hi Sebastian,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 Okej

Aviance

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For the price it's acceptable
Bodde här 2 nätter i maj 2024
Svar från Sophia CSR 16 maj 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Dåligt

Alondre

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 3 nätter i maj 2024
Svar från Sophia CSR 16 maj 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Ed

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Construction still ongoing throughout the complex, Grit on the floors in our room our feet were FILTHY. This property was reopened Toooooo soon. Hallways and elevators laden with paint chips and wallboard residue. If it was not for our wedding commitment there is no way that we would have stayed there.
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 8 maj 2024
Dear Guest,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Väldigt dåligt

Anilu

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No usb for charge cell phone and front desk does not have electricity plugs for this, had to walk in the dark to nearest gas station with a dead cell. When trying to shower, nothing but cold water that took approximately 10min to get warm water. Roaches in room, now I suffer a roach phobia, had to ask to get moved and was given a hard time. My rating is the result of the inconvenience to my stay.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 8 maj 2024
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Fantastiskt

Nicole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was pretty decent. Not one bad thing to say. The area was quiet but I did see prostitution around by Waffle House. Otherwise a good trip! Awesome stay!
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Nicole,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Väldigt dåligt

Oscar

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room smelled dirty, everything seemed to be broken, had a hard time showering since I had to hold the shower head with nowhere to place it.
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Oscar,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.

8/10 Bra

Degarrius

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Dear Guest,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okej

Laura-beth

Affärsresenär
All in all the property was well kept I did have a few roaches in my room. There’s a lot of security measures like you can’t get in the front door without a key card.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Dear Guest,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Väldigt dåligt

deon

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was dirty, room was not clean kids was loud with playing in hall way on second floor , front desk clerk was rude and unwelcoming made me feel very uncomfortable ,funds has not been returned as of yet , management should do something about this totally unacceptable
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Bra

Jing

Bodde här 1 natt i april 2024
Svar från Sophia CSR 16 maj 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bra

Daniel

Affärsresenär, Reste med familjen
Gillade: Personal och service
Good for the price if you are not to picky
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Daniel,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

KeLacia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The foreign lady that works at the front was very rude and vague. I tried to be civilized and professional while talking about the issue I had at the facility but I’ll never book here again. They can go to hell as long as their “policies”. Very unprofessional staff and y’all can do a lot better
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Dear Guest,It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Craig

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My toilet wasn’t working and when I informed the clerk she told there was nothing that could be done and that if I moved rooms I would have to pay extra. No came to fix my toilet til Sunday morning after being there since Friday evening and no I’m not stretching the truth. There was roaches in the room that I complained about and was met with a “what you want me to do” This is a guaranteed no-no for a return stay…
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 19 apr. 2024
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

6/10 Okej

Mirna

Bodde här 1 natt i april 2024
Svar från Sophia CSR 8 maj 2024
Dear Guest,Thank you for taking the time to share your rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Jose,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 Okej

Roberto

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Sophia CSR 19 apr. 2024
Hi Roberto,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Väldigt dåligt

Ibrahim

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
There was no hot water in the bathroom. It was dirty and dusty. Bad experience
Bodde här 1 natt i april 2024
Svar från Sophia CSR 19 apr. 2024
Hi Ibrahim,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Fantastiskt

Sulma, Baytown

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good customer service clean nicely decorated
Bodde här 1 natt i april 2024
Svar från Sophia CSR 14 apr. 2024
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

4/10 Dåligt

Manuel

Gillade inte: Renlighet och boendets skick och faciliteter
Fußweg von der Station zur Unterkunft gemindertes Sicherheitsgefühl am Abend. Zusätzlich Baustelle in der Unterkunft selbst.
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 14 apr. 2024
Hi Manuel,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bra

Eric

Reste med familjen, Reste med husdjur
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property under construction and crew left the elevator, stairwell and hallway a dirty dusty mess.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 8 apr. 2024
Hi Eric,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Fantastiskt

Mike

Bodde här 1 natt i april 2024
Svar från Sophia CSR 8 apr. 2024
Hi Mike,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

10/10 Fantastiskt

Luis ignacio

Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Luis,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 Väldigt dåligt

alejandro de jesus

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Pedro D

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

alfonso

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice excellent
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
One side nothing works the other side is new but smells terrible.
Bodde här 3 nätter i mars 2024

8/10 Bra

tia

Reste med familj och småbarn, Affärsresenär
Gillade: Boendets skick och faciliteter
Still waiting on my Onekey points adter checkout
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

tia

Reste med familj och småbarn
Gillade inte: Bekvämligheter
Good
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Marcos

Gillade: Renlighet
Bodde här 1 natt i mars 2024

4/10 Dåligt

Raven

Gillade inte: Renlighet
No breakfast, pool closed.. False claims
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

MaKayla

Gillade inte: Personal och service och boendets skick och faciliteter
The carpet in the room is so dirty and disgusting. It honestly looks like a crime scene on the floor. Paid for the night and checked out because the floors were so nasty and the entire room smelled like a pack of cigarettes even though we had a non smoking room. I called the front desk to ask if they could switch our room due to the extremely dirty floor and they said they didn’t have any more rooms for the night.
Bodde här 1 natt i mars 2024
Svar från GM 26 mars 2024
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. We will try our best meet your expectations in the future.

8/10 Bra

Angel Adriano

Gillade: Personal och service
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Rizwan

Bodde här 1 natt i mars 2024

4/10 Dåligt

Karen

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
While traveling with 3 kids, they put us in a room with no tv. The phone didn’t work, stains on the carpet, didn’t even have coffee ready by 7 am. I guess it’s true, you get what you pay for. Beds were comfortable though.
Bodde här 2 nätter i mars 2024
Svar från GM 26 mars 2024
We are so sorry for the inconvenience. We will try our best meet your expectations in the future.

2/10 Väldigt dåligt

Eddie

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
1) They never said the property was under construction when we booked. 2) The room we got was on the 3rd floor with all the construction and no A/C. 3) The room we got was PreOccupied, someones stuff was in the room.4) When we got another room on 2nd floor the key didnt work, went back 2x before key worked. 5) Shower head was clogged and drippy with hardly no pressure and the towels were scratchy. when we asked for more towels, they said they were all the same and thats all they had. 6) The next evening after we got back from activities, our keys didnt work again. We went back 3x before key worked again...Over all, the worst experience at a hotel, with the worst customer service ever!! and They asked for $100 deposit which was not stated or required, when we booked room...
Bodde här 2 nätter i mars 2024
Svar från GM 26 mars 2024
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. We will try our best meet your expectations in the future.

2/10 Väldigt dåligt

Elizabeth

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Maraely

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Antoinette

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
In my room, the AC unit didn't work, and I smelled gas coming from it, the Telephone didn't work, and I heard a banging from the Ice machine all night and it didn't have free breakfast.
Bodde här 4 nätter i februari 2024
Svar från MG 6 mars 2024
We are so sorry for the inconvenience. We will try our best to resolve the issues you had with the room.

2/10 Väldigt dåligt

Abdul

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Jesus

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Ashley

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Don’t waste your money. This place is gross and the staff is very rude. Expedia says breakfast included but they don’t serve breakfast. We weren’t given a time for breakfast when we checked in so we attempted to call from the phone in the room. It was broken and we couldn’t hear anything. When we used our cellphone to call and ask the lady at the front desk was very rude and loud stating she already told us over the phone the first time we called. She also hung up on us. I would not waste my time on this place. There’s better options and maybe their staff aren’t rude and stupid.
Svar från MG 6 mars 2024
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. We will try our best meet your expectations in the future.

2/10 Väldigt dåligt

Emmanuel, El Paso

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bad smell and roaches where coming out off sink did not stay and was still charge for one night
Bodde här 3 nätter i januari 2024

2/10 Väldigt dåligt

Jamee

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Would not stay here the days we where supposed to stay the hotel smelled
Bodde här 2 nätter i januari 2024
Svar från Customer Service 13 jan. 2024
Jamee, it's regrettable to read your comments about the unpleasant odor you encountered during your planned stay. Ensuring a refreshing ambiance for our guests is of paramount importance. We'll make certain to check into this. We hope you will reconsider visiting us again.

10/10 Fantastiskt

Kamlesh, Westmont

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We really enjoyed staying at This Hotel.. Highly Recommended.
Bodde här 1 natt i december 2023
Svar från Customer Service 13 jan. 2024
Kamlesh, it's delightful to hear that you enjoyed your recent stay at the OYO Townhouse Dallas Love Field Airport. We're thrilled that you would recommend us to others. We appreciate your feedback and look forward to welcoming you back soon.

6/10 Okej

Johnny

Affärsresenär
Gillade inte: Rummets bekvämlighet
It was ok. The clerks were hit or miss. FYI, to MGMT,we are the paying customers your not doing me any favors letting me stay here
Bodde här 7 nätter i december 2023
Svar från Customer Service 8 jan. 2024
Johnny, thank you for sharing your feedback. We're sorry to hear about your inconsistent experience with our team members. Please know, the primary aim of our colleagues is to provide welcoming and attentive service to valued guests such as yourself. Your comments will assist us in carrying out necessary improvements. We do appreciate your patronage and hope for a chance to enhance your next stay with us.

2/10 Väldigt dåligt

Jobe

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Customer Service 8 jan. 2024
Jobe, we see you've left a rating without any feedback. It would truly aid us in improving our services if you share more concrete experiences or concerns you may have had during your stay. We value your opinion, and we are always here to listen and make adjustments based on our guest feedback.

10/10 Fantastiskt

Candice, Tyler

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was nice and clean. The hotel staff was very helpful and friendly. I love that the coffee bar was available 24/7. The lobby and lounge area was comfy and quiet.
Bodde här 7 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Candice, it's wonderful to hear your experience at the OYO Townhouse Dallas Love Field Airport was pleasant. We appreciate your kind words about our pristine rooms, our dedicated team members, and our 24/7 coffee bar. Our comfy and tranquil lobby and lounge area are indeed ideal spots to relax! We're grateful for the time you took to share your impressions and hope to see you again soon.

4/10 Dåligt

Truong

Bodde här 2 nätter i december 2023