Amerikanska köket

Recensioner av The Westin Dallas Park Central

4 out of 5
The Westin Dallas Park Central
12720 Merit Dr, Dallas, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 804 av 1342 recensioner" "
8 - Bra i betyg. 216 av 1342 recensioner" "
6 - Okej i betyg. 131 av 1342 recensioner" "
4 - Dåligt i betyg. 84 av 1342 recensioner" "
2 - Väldigt dåligt i betyg. 107 av 1342 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i maj 2024
Svar från General Manager 23 maj 2024
Dear Jorge, It was a pleasure having you as our guest at The Westin Dallas Park Central. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager

4/10 Dåligt

Nathan

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Did not honor marriet membership.late check out even after was promised
Bodde här 1 natt i maj 2024
Svar från General Manager 22 maj 2024
Dear Nathan, Thank you for choosing us and for your loyalty to our brand. We sincerely regret any disappointment you experienced when we could not honor your late checkout request. Unfortunately, during full occupancy, we are not always in a position to extend these benefits. We are very grateful for your patience, and we hope to have another opportunity to host you whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Tiancheng, Shanghai

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från General Manager 22 maj 2024
Dear Tiancheng, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Yvette

Gillade: Renlighet, personal och service och bekvämligheter
Daily parking fee
Bodde här 2 nätter i maj 2024
Svar från General Manager 20 maj 2024
Dear Yvette, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to write your review. While we hope you had an overall pleasant stay, we regret your dissatisfaction with our parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Sincerely,Chandler Vadra,General Manager

6/10 Okej

Trent

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Property was fine, service was bad. Asked for towels from clean up lady and she said call desk. No sure why if I’m staying at hotel, the called desk, has to call twice to get towels to shower.
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Trent, Thank you for being our guest and for sharing your review. Please accept our apologies for the service shortfalls you experienced during your time with us, and we regret the requested items were not delivered promptly. We are reviewing these concerns with our associates to make sure we are appropriately responding to every guest request. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional hospitality you deserve.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

branislav, Scottsdale

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lean room, friendly staff
Bodde här 2 nätter i januari 2024
Svar från General Manager 20 maj 2024
Dear Branislav, Thank you for being our guest and for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our impeccable property and attentive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved that they let Uber eats deliver to my door
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Jennifer, Thank you for choosing The Westin Dallas Park Central and for your high rating. We are thrilled to learn we exceeded your expectations and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

ZHUANG

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från General Manager 19 maj 2024
Dear Zhuang, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Arellys

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly
Bodde här 1 natt i maj 2024
Svar från General Manager 16 maj 2024
Dear Arellys, Thank you for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our services exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to our city.Sincerely,Chandler VadraGeneral Manager

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great Hotel staff was efficient and nice
Bodde här 4 nätter i maj 2024
Svar från General Manager 16 maj 2024
Dear Daniel, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Gary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my wife do a getaway here. We have done this several times. Each time is a wonderful experience. The best review I can give is.. Ill be back again
Bodde här 2 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear Gary, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful visit. We are thrilled to learn you and your wife had a great time. Thank you for making The Westin Dallas Park Central your home away from home when you travel to our city. We love knowing you plan to return; we look forward to it.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Gerardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super padre!!
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Gerardo, Thank you for choosing us and for the outstanding rating. We are glad that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Alexander

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från General Manager 14 maj 2024
Dear Alexander, Thank you for choosing The Westin Dallas Park Central and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in check in out was amazing quick and to the point. The rooms were clean and the amenities did not disappoint
Bodde här 3 nätter i maj 2024
Svar från C 8 maj 2024
Thank you for staying with us. We appreciate the feedback.

6/10 Okej

Kelly

Affärsresenär
Average hotel
Bodde här 1 natt i maj 2024
Svar från General Manager 9 maj 2024
Dear Kelly, Thank you for taking the time to rate your experience; we love that you could join us. However, we offer our apologies if your stay was anything other than perfect. We would welcome another opportunity to provide you with the exceptional experience you deserve and that we are known for. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chandler Vadra,General Manager

4/10 Dåligt

jose

Reste med familjen
Bed was caved in. I mentioned it to the staff and they said “we are aware and getting new beds.” No offer to comp or discount. Perhaps those rooms should not be available if you know they are not in good condition. Also asked for a towel that never made it up and when I looked around for staff on our floor I was basically ignored. Hate leaving a bad review but this did not meet expectations at all after heaving stayed there before.
Bodde här 1 natt i maj 2024
Svar från General Manager 8 maj 2024
Dear Jose, Thank you for being our guest and for taking the time to share your review with us. We are genuinely sorry for the service shortfalls you experienced and for not providing the exceptional stay you deserve. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We also regret not meeting your expectations with the bed in your guestroom; we are grateful for your patience and appreciate your valuable comments. Thank you again for your business, and we hope to have the opportunity to welcome you back and provide you with a flawless visit that truly reflects the quality of service we always strive to deliver.Sincerely,Chandler Vadra,General Manager

6/10 Okej

Frank

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is in very good condition. The parking is convenient and safe - albeit you have to ADD $22.00 per day to park in the attached garage. I guess paid parking is the “norm” and to be expected in large cities. The ONLY REAL complaint is the bed I slept in. The bed was not soft. There was a CONCAVE DEFORMITY. I’m only 160 lbs and I kept rolling towards the center of the mattress.
Bodde här 3 nätter i april 2024
Svar från General Manager 8 maj 2024
Dear Frank, Thank you for choosing us and for taking the time to share your review. While we appreciate your comments about our well-kept property, we were disappointed to read that you were not happy with the bed in your guestroom, resulting in a less-than-ideal night. It is understandable how frustrating this can be, and we hope you will accept our apologies. We want to provide every guest with a rejuvenating experience, so please know our front desk is available around the clock to improve on any detail regarding your time with us. Thank you once more for your patience, and we hope to have the opportunity to host you again the next time you are in the area.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service och bekvämligheter
The property was clean, beds were comfortable. Friendly staff.
Bodde här 2 nätter i maj 2024
Svar från General Manager 7 maj 2024
Dear Catherine, Thank you for being our guest at The Westin Dallas Park Central and for your gracious review. We are glad to know you had a great stay and that our impeccable accommodations, signature Westin Heavenly Bed, and intuitive associates helped elevate and optimize your visit. Thank you once more for your feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager

6/10 Okej

Ron

My stay was ok. I wasn’t aware that this hotel doesn’t have microwave in rooms but down the hall near the ice machines. I went to the room which was pretty spacious. King bed and a decent view. Housekeeping is another thing. For such a top tier hotel you’d think that would be the thing that was on point. As i noticed that the room wasn’t vacuumed. the creature comforts weren’t restocked. No coffee, sugar, and a used coffee filter still in the coffee maker. No waters in room. I figured i’d wait till the next day to get that replenished. I thought wrong, nothing. They came in and made the bed. My towel was still hanging in the bathroom. Still not vacuumed or the garbage not taken out. The housekeeping was less than helpful. The house keeping manager needs to do a better job with her staff. It’s basically a reflection of your management skills. For such a big name property you’d think this would be basic for a hotel. But these are “first world problems.”
Bodde här 2 nätter i maj 2024
Svar från General Manager 11 maj 2024
Dear Ron, Thank you for being our guest and for the review. While we appreciate your comments about our spacious accommodations, we offer our apologies for any items that were overlooked in the preparation of your guestroom. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We will share this with our team as we continually strive to enhance our guest experiences. Thank you again for your patience, and we hope to welcome you back for the immaculate and enjoyable experience you deserve and that we are known for.Sincerely,Chandler Vadra,General Manager

2/10 Väldigt dåligt

Jeff

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
When we arrived at thw property the hotel had approximately 20 to 30 cars beokwn into and the staff was rude and unapologetic to the peoplw this happened to. They did not want to cooperate with local police and for the individuals that had their cars brokwn into and windows smashed offered a credit for parking or breakfast when a new window cost near 400.00 and all of our stays was roughly 300 foe thw 2 nigbts. We will definitely not even be back to the hotel. The only nice employees were Hope and Art.
Bodde här 2 nätter i april 2024
Svar från General Manager 2 maj 2024
Dear Jeff, We appreciate your feedback and are disappointed to hear about your concerns regarding your recent visit to our hotel. We take your comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property. Your input is valuable to us, and we thank you for bringing this matter to our attention. We hope you will change your mind and give us another opportunity to welcome you again when your travels bring you back to the area.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Tosha

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was clean, bed was comfortable, overall it was a good stay. The only thing I didn’t like was the wait time for the elevators, there were times we had to wait 5-6 minutes for an elevator and when we did get on one it was full and stopped on every floor because someone else was waiting to get on and couldn’t because it was full.
Bodde här 1 natt i april 2024
Svar från General Manager 29 apr. 2024
Dear Tosha, Thank you for sharing your thoughtful review of The Westin Dallas Park Central. We are glad you had an overall pleasant stay and that you loved our immaculate property and our signature Westin Heavenly Bed. That said, we are sorry for any inconvenience you experienced due to our elevators; we will share this appropriately as we always strive to enhance our guest services. Thank you again for your comments, and we hope to welcome you back the next time you are in the area.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

ivory, Randallstown

Bodde här 2 nätter i april 2024
Svar från General Manager 17 maj 2024
Dear Ivory, Thank you for being our guest and for the excellent rating. It is wonderful to learn how much you enjoyed your time at The Westin Dallas Park Central and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another rejuvenating experience with you soon.Sincerely,Chandler Vadra, General Manager

2/10 Väldigt dåligt

Collin

Affärsresenär
Bodde här 1 natt i december 2023
Svar från General Manager 24 apr. 2024
Dear Collin, Thank you for being our guest and for your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Aide

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Valet guys were so nice! Easy check in
Bodde här 1 natt i april 2024
Svar från General Manager 22 apr. 2024
Dear Aide, Thank you for choosing The Westin Dallas Park Central. We are glad to know you had a great stay and that our seamless check-in service and intuitive valet associates enhanced your visit. We appreciate your generous feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Tynikia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice & clean property
Bodde här 1 natt i april 2024
Svar från General Manager 21 apr. 2024
Dear Tynikia, Thank you for choosing The Westin Dallas Park Central. We are glad you had a pleasant stay and that our immaculate and well-kept accommodations enhanced your visit. It was our pleasure hosting you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 22 apr. 2024
Dear Caroline, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Priscila

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room and friendly staff
Bodde här 1 natt i februari 2024
Svar från General Manager 18 apr. 2024
Dear Priscila, Thank you for sharing your experience at The Westin Dallas Park Central with fellow travelers. It is a pleasure to know how much you enjoyed our pristine guestrooms and our cordial service. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. We value your business and hope to see you again soon.Sincerely,Chandler Vadra, General Manager

10/10 Fantastiskt

Tommy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It has been my go to simce the 80's. Try the steak im the bar. As good as i have eaten in Dallas
Bodde här 1 natt i mars 2024
Svar från General Manager 17 apr. 2024
Dear Tommy, Thank you for your gracious review of The Westin Dallas Park Central. We are thrilled to know we exceeded your expectations again and that you especially had a great dining experience during your time with us. It was our pleasure accommodating you, and we look forward to continuing to serve as your home away from home.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Jack

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 17 apr. 2024
Dear Jack, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Joshua, Amarillo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was very satisfying! Helpful staff and clean rooms and accessible dining area..
Bodde här 2 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear Joshua, Thank you for choosing The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our impeccable guestrooms and intuitive associates enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon. Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 17 apr. 2024
Dear Teresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we hope to see you again soon. Sincerely,Chandler Vadra,General Manager

4/10 Dåligt

Paula L

Gillade: Personal och service
Bodde här 2 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear Paula L, Thank you for choosing our hotel. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Tanya, Jonesboro

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central location. Nice hotel
Bodde här 2 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Tanya, Thank you for the high rating of The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our well-kept property and dynamic location enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager

4/10 Dåligt

Henda

Gillade inte: Personal och service och boendets skick och faciliteter
The hotel’s phone don’t work and it caused major problems for our family
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Henda, Thank you for being our guest and for your review. We apologize for the issues you had with one of our in-room amenities; we will work with the appropriate individuals to ensure that all areas of concern are effectively resolved to prevent such occurrences in the future. Thank you again for your patience, and we hope to welcome you back so we can provide you with the flawless stay you deserve.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
That’s awesome
Bodde här 1 natt i april 2024
Svar från GENERAL MANAGER 13 apr. 2024
Dear Anna, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central; we look forward to seeing you again soon. Sincerely,Chandler Vadra, General Manager

6/10 Okej

Chad, Calgary

Affärsresenär
Gillade: Personal och service och bekvämligheter
I had many problems with my room (electricity outlets not working), no water placed after maid services, poorly made bed, plus I could not reach room service for an in room meal as I had work to do. The Guest wifi was out, but they gave me the staff wifi password so could work.
Bodde här 2 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Chad, Thank you for sharing your review. We are sorry for the concerns you outlined in your guestroom and that we did not meet your expectations. We will discuss your comments with our associates, and we sincerely appreciate your feedback. Thank you again for your patience, and we hope that you will consider returning to stay with us so we can show you we are committed to providing seamless, enriching experiences for every guest.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel, clean and friendly. The two double beds were small for our family of four though so I didn’t sleep very well. My kids kicking and squishing my side all night.
Bodde här 3 nätter i april 2024
Svar från General Manager 9 apr. 2024
Dear Kimberly, Thank you for sharing your review of your recent stay with us. We are glad you enjoyed your overall time with us and that you especially liked our thoughtfully crafted, impeccable property and devoted associates. It was our pleasure accommodating you to The Westin Dallas Park Central, and we look forward to welcoming all of you again soon.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Ronald

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
A wedding reception was being held on Saturday night at the hotel and the guest to the wedding party took up all of the available parking for both the garage and valet. My wife drove around the parking garage for 45 minutes looking for parking and ended up having to park at an office parking lot nearby and was not able to park in the garage until three hours later.
Bodde här 2 nätter i april 2024
Svar från General Manager 9 apr. 2024
Dear Ronald, Thank you for choosing The Westin Dallas Park Central. While we hope you had an overall pleasant stay, we apologize that you had difficulty finding a parking space and for the frustrating experience. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. Thank you once more for the feedback, and we hope to have another opportunity to host you again soon.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Zoe

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall is good but they ran out of shower gel which is below standard
Bodde här 1 natt i april 2024
Svar från General Manager 5 apr. 2024
Dear Zoe, Thank you for choosing The Westin Dallas Park Central and for your review. While we are glad you had a pleasant stay, we apologize for not meeting all of your expectations with our amenities. We are sorry for the inconvenience caused to you, and we are very grateful for your patience. Your feedback has been addressed with the appropriate individuals as we always strive to enhance our guest experience. Thank you again for your business, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Annie

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great short visit to Dallas. It’s in business area so it’s quiet and away from things. Fast food options available on the Main Street.
Bodde här 2 nätter i mars 2024
Svar från General Manager 3 apr. 2024
Dear Annie, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are glad you had a peaceful and fulfilling stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Lisa

Reste med familjen
Everything was great. The staff so kind and helpful!!
Bodde här 1 natt i mars 2024
Svar från General Manager 30 mars 2024
Dear Lisa, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Dallas Park Central and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Patrick

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the restaurant
Bodde här 2 nätter i januari 2024
Svar från General Manager 30 mars 2024
Dear Patrick, Thank you for sharing your review of The Westin Dallas Park Central. We appreciate your kind rating and are glad to know you had a pleasant time at our on-site restaurant. We hope to see you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från General Manager 30 mars 2024
Dear Thomas, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at The Westin Dallas Park Central look forward to your next visit.Sincerely,Chandler Vadra,General Manager

8/10 Bra

Alexis

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the view of my room, was very pretty at night. All around my stay was great, bar service was not too polite but other then that it was a nice stay.
Bodde här 1 natt i mars 2024
Svar från GENERAL MANAGER 29 mars 2024
Dear Alexis, Thank you for the kind rating of The Westin Dallas Park Central. We are thrilled to read about your enriching stay and how much you enjoyed our spectacular views. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Sincerely,Chandler Vadra, General Manager

2/10 Väldigt dåligt

Patricia

Reste med familj och småbarn
Gillade inte: Personal och service
It was completely chaotic as soon as we arrived! We waited 3 hours to get to a room and then they didn't have the rooms we booked but when arrived they told us that we would get the rooms we requested. It was the worse situation I have ever been in. Had they let us know that they overbooked, we could have changed our hotel hours earlier.
Bodde här 1 natt i mars 2024
Svar från GENERAL MANAGER 26 mars 2024
Dear Patricia, Thank you for your honest evaluation. We sincerely apologize for the inconvenience and frustration you experienced upon arrival. It is certainly not the kind of experience we strive to provide our valued guests. We sincerely regret that your guestroom was not available upon your arrival. We understand the importance of a smooth check-in process, and we apologize that this was not your experience. Please be assured that we will address the issue to prevent similar situations from occurring in the future. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless experience we are known for.Sincerely,Chandler Vadra, General Manager

10/10 Fantastiskt

Larry, mcalester

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall, the Weston is the best hotel to stay at, in my opinion. I have never had any type of bad experience staying there
Bodde här 2 nätter i mars 2024
Svar från General Manager 25 mars 2024
Dear Larry, Thank you for the excellent review. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at The Westin Dallas Park Central, and we hope to see you again soon. Sincerely,Chandler VadraGeneral Manager

10/10 Fantastiskt

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In town on business. Convenient to all areas. Nice facility
Bodde här 1 natt i mars 2024
Svar från GENERAL MANAGER 22 mars 2024
Dear Daniel, It was a pleasure having you at The Westin Dallas Park Central. We want to help you soar above any obstacles travel puts between you and your well-being. We are thrilled to know you enjoyed many aspects of your time with us, including our dynamic location. Thank you for the energizing comments and for choosing Westin, a place where together we can rise. We look forward to your next visit.Sincerely,Chandler Vadra, General Manager

6/10 Okej

Omar

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från GENERAL MANAGER 23 mars 2024
Dear Omar, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff! Very nice area.
Bodde här 2 nätter i mars 2024
Svar från GENERAL MANAGER 18 mars 2024
Dear Tracy, Thank you for sharing your feedback regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you again for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager

10/10 Fantastiskt

Korey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från GENERAL MANAGER 19 mars 2024
Dear Korey, Thank you for taking the time to share about your stay at The Westin Dallas Park Central. We appreciate your generous rating, and we look forward to being your home whenever you are in the area.Sincerely,Chandler Vadra,General Manager