Terrass/Patio

Recensioner av Homewood Suites by Hilton Mobile-East Bay-Daphne

3 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 338 av 519 recensioner" "
8 - Bra i betyg. 115 av 519 recensioner" "
6 - Okej i betyg. 44 av 519 recensioner" "
4 - Dåligt i betyg. 11 av 519 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 519 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Phyllis

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There needs to be more carts on the premises. What happened to the bars of soap? Need more toilet paper in the rooms. The hotel needs to be updated a little. There needs to be a cover on the patio for smokers. The pillows are terrible. The bedding is not very comfortable. Very scratchy.
Bodde här 2 nätter i maj 2024
Svar från Homewood Suites Leadership Team 19 maj 2024
We sincerely appreciate your business and feedback! We regret to here that you were not happy with your accommodations. It is always our goal to provide a good experience for all of our guests and we will inspect the pillows from this guest room as we are always striving to improve. Hilton changed all soaps to bulk amenities at all locations as part of the sustainability efforts across the portfolio. We hope to provide you a better experience in the future.

10/10 Fantastiskt

andrew

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is very friendly- clean and safe place for the family to enjoy Mobile!!
Bodde här 1 natt i maj 2024
Svar från Homewood Suites Leadership Team 19 maj 2024
Thank you for the 5-star review! We sincerely appreciate your business and for choosing our location while in the Mobile/Daphne area.

6/10 Okej

Timothy

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Homewood Suites Leadership Team 6 maj 2024
Thank you for both of your reviews! We sincerely appreciate your business! Based upon your feedback, we have some work to do, as we strive to ensure all experiences are a great one! We hope that you will provide us with another opportunity to provide a better experience.

6/10 Okej

Timothy

Reste med familjen
The hotel is always in fair condition, but this is the second time we have stayed in a room that smelled heavily like urine. In general, the rooms could use more thorough cleaning.
Bodde här 1 natt i april 2024
Svar från Homewood Suites Leadership Team 21 apr. 2024
Thank you for your review and feedback! I appreciate you are bringing this to our attention. We are always striving to improve and take all of our guest's feedback seriously. We will investigate this further and ensure the cleanliness of the room is addressed immediately.

10/10 Fantastiskt

Alice

Affärsresenär
security at the front desk was lacking. they gave out new keys without verification of the party asking. Breakfast buffet was lacking.
Bodde här 2 nätter i mars 2024
Svar från Homewood Suites Leadership Team 6 maj 2024
Thank you for bringing this concern to our attention, our Front Office Manager addressed this, as security is a priority. We appreciate your business and feedback. Homewood Suites brand is rolling out some new breakfast items in May that we think our guests will love, including make your own breakfast tacos, and chia pudding with overnight oats! We are excited to provide all of our guests with a better experience.

10/10 Fantastiskt

Charla, Ivanhoe

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was raining so we weren’t able to enjoy the nice outdoor patio area. It was one of the reasons I selected this hotel. It looked very nice.
Bodde här 1 natt i mars 2024
Svar från Homewood Suites Leadership Team 6 maj 2024
Thank you for both of your review! We sincerely appreciate your business and feedback! We hope that you will return and this time the weather will be nice to enjoy the outside patio area! It is a great space to relax and unwind. Our guests use it daily! We look forward to welcoming you back!

10/10 Fantastiskt

Lois, Baytown

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great room! Friendly staff. Impressive services. Would recommend to others.
Bodde här 1 natt i mars 2024
Svar från Homewood Suites Leadership Team 6 maj 2024
We sincerely appreciate the outstanding review! Thank you for choosing our location for your travels in March! We hope to see you again soon! Safe Travels!

10/10 Fantastiskt

Anne

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
This might be my favorite hotel we’ve stayed in. The staff was GREAT- from the front desk to housekeeping. You don’t find that much these days in hotels. The breakfast had great options and my kids loved it. If we are ever in the area we will definitely stay here again!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Joshua

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff and hotel were wonderful
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Jeffrey, Savannah

Bodde här 1 natt i januari 2024
Svar från Homewood Suites Leadership Team 16 jan. 2024
Thank you for your 5 star review. It is our goal to provide outstanding service and we are delighted that you had a great experience. We look forward to welcoming you and your family again soon!

6/10 Okej

Jeff

Bodde här 5 nätter i januari 2024
Svar från Homewood Suites Leadership Team 16 jan. 2024
Thank you for your review. It is our goal to provide outstanding service and based upon your review, we need to work harder to ensure our guests are taken care of. We hope that you will provide us another opportunity to serve you in the future as we are always striving to improve and provide outstanding service for all guests.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Morgan was working the front desk when I showed early. Friendly and helpful, she was apologetic that a room wasn't available even though I was early. The next day, Mandy was working the breakfast bar and I showed up at 9 (late), but she helped me to still get breakfast including making a waffle for me. Friendly, helpful people make any stay that much more enjoyable. Thank you for the 5-star treatment. As for changes, my room had an air condition unit that was loud.
Bodde här 1 natt i januari 2024

8/10 Bra

Noe

Bodde här 1 natt i december 2023
Svar från Homewood Suites Leadership Team 16 jan. 2024
Thank you for your 4 star review. It is our goal to provide the best service possible and we are grateful for you choosing our hotel while in Mobile/Daphne area. We look forward to welcoming you and your family again soon!

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to activities we wanted to do. Staff were very helpful with our questions.
Bodde här 1 natt i december 2023
Svar från Homewood Suites Leadership Team 16 jan. 2024
Thank you for your 5 star review. Our staff truly enjoys serving all of our guests. It is our goal to provide outstanding service, and make all of our guests feel like family. We are delighted that you had a great experience and look forward to welcoming you and your family again soon!

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Upon check in the front desk waa amazing. Helped us pick a restaurant and was just super sweet!!
Bodde här 1 natt i januari 2024
Svar från Homewood Suites Leadership Team 16 jan. 2024
Thank you for the outstanding review. It is our goal to provide our guests with the best experience and our staff are concierges of our city. All of our staff has local favorites that they are always recommending to our guests! We look forward to welcoming you and your family again soon!

10/10 Fantastiskt

Roward Rojas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Homewood Suites Leadership Team 16 jan. 2024
Thank you for your 5 star review. We look forward to welcoming you and your family again soon! It is our goal to provide outstanding service and we are delighted that you had a great experience.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Monica

Bodde här 1 natt i december 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The checking process was too slow. It took us about 15 minutes to checking. The front desk manager said all systems were behaving incorrectly.
Bodde här 1 natt i december 2023
Svar från Homewood Suites Leadership Team 26 dec. 2023
Please accept our sincere apologies for any delay at check in. Our goal is to get our guests checked in quickly and accurately with no wait times. We sincerely appreciated your patience and hope you had a great rest of your stay. The staff and I would like to invite you to return if we can provide lodging again for you and your family in the future! Wishing you a safe and happy new year!

10/10 Fantastiskt

Denise

Bodde här 1 natt i december 2023
Svar från Homewood Suites Leadership Team 26 dec. 2023
Thank you for the review. Please accept our sincere Thank you for choosing to stay with us. Thank you for the 10 star review! It is our pleasure to serve you and we hope you will come back again soon! Happy Holidays and Safe Travels along your journey!

8/10 Bra

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice stay!
Bodde här 1 natt i november 2023
Svar från Homewood Suites Leadership Team 12 dec. 2023
Thank you for being our guest and choosing to stay with us at Homewood Suites! We are grateful you had a good experience! We are always striving to provide the best service to our guests. We look forward to Welcoming you again soon!

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Homewood Suites Leadership Team 20 nov. 2023
It is our pleasure to serve you! Thank you for the great review! We hope you will visit us again soon! Happy and Safe holidays to you and your family!

6/10 Okej

Ashely

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was great it was a quick check in after I had to deal with a issue that was not the fault to the hotel. Breakfast was ready on time fresh and hot. The king room was a great size gave me everything my wife and I needed. But the down side you can tell the hotel staff only cleaned where they was able to see from a quick eye meaning they cleaned the form of shelf not going to the back I didn’t want to lay my stuff there and the bed was rock hard my wife and I didn’t get the best of sleep.
Bodde här 3 nätter i november 2023
Svar från Homewood Suites Leadership Team 20 nov. 2023
Thank you for taking the time to post your experience with us! It is our goal to provide a completely clean room every time, and based off your review we need some improvement. Your feedback has been shared with our Executive Housekeeper for corrective measures as we strive to get it right. We appreciate you choosing to be our guest, and we hope you will allow us the opportunity to provide a better experience the next time you and your wife visit.

10/10 Fantastiskt

Lakisha

Bodde här 2 nätter i oktober 2023
Svar från Homewood Suites Leadership Team 20 nov. 2023
Thank you for your recent visit to our location in Daphne! We are thrilled to see that you had a great stay at our hotel! We hope to welcome you and your family back again soon!

10/10 Fantastiskt

Dana

Gillade inte: Rummets bekvämlighet
bad mattress! old , hard, and spring squeaky
Bodde här 1 natt i oktober 2023
Svar från Homewood Suites Leadership Team 20 nov. 2023
Thank you so much for taking the time to write a review about your most recent experience! We sincerely appreciate your feedback! Our Executive Housekeeper will be reviewing the mattress for rotation to ensure we are providing the best quality sleep as possible for our guest! It is the voice of our guests that helps us improve and we thank you for sharing your experience! It is our pleasure to serve you and we hope to see you again in the near future!

10/10 Fantastiskt

TERI, KATY

Bodde här 1 natt i oktober 2023
Svar från Homewood Suites Leadership Team 20 nov. 2023
Thank you for your most recent visit to the Homewood Suites in Daphne! We are thrilled to see you had a great experience and we would like to invite you to return the next time you are in Daphne, Al. Looking forward to welcoming you again soon!

10/10 Fantastiskt

Teresa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Homewood Suites Leadership Team 20 nov. 2023
Thank you for the perfect review! It is our pleasure to serve you, and we would like to invite you to return the next time you are in the Mobile/Daphne area! Wishing you and your family a safe and happy Holiday season!

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very quiet yet nearby to shopping and restaurants. Staff helpful. Breakfast had good variety of options and area kept clean.
Bodde här 1 natt i oktober 2023
Svar från Homewood Suites Leadership Team 12 okt. 2023
Thank you for choosing our location! It is our pleasure to serve you and we are thrilled to hear you enjoyed breakfast with us! We hope you will visit us again soon!

6/10 Okej

Beverly Spiker

Gillade: Renlighet och personal och service
In our run 405, there was dust in many places
Bodde här 2 nätter i oktober 2023
Svar från Homewood Suites Leadership Team 12 okt. 2023
Thanks for your feedback regarding the guest rooms. I’m am so sorry to hear that we didn't meet your expectations. We do our best to carefully inspect rooms, and our Executive Housekeeper will address this situation immediately with our team as we want to ensure all guests have a better experience. We hope that we have the opportunity to serve you again in the future.

8/10 Bra

LAVERN

Gillade: Personal och service
Everyone was nice and helpful
Bodde här 3 nätter i september 2023
Svar från Homewood Suites Leadership Team 7 okt. 2023
Thank you for choosing to stay at our location! We sincerely appreciate your business! We look forward to welcoming you back soon!

10/10 Fantastiskt

Shila Mariposa

Bodde här 1 natt i september 2023
Svar från Guest Services Manager 2 okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Guest Services Manager 7 sep. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay for our family of four. Walking distance to restaurants was a bonus!
Svar från Guest Services Manager 7 sep. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bra

Rachel

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
What you need, not much extra
There were several signs that said vending, but no vending machines. The breakfast area was very small and cramped, especially for the number of people there. The hand soap does smell really nice.
Bodde här 1 natt i september 2023
Svar från Guest Services Manager 5 sep. 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, regarding the vending machine signage. We are currently reviewing our signage policy to have those incorrect signs removed upon your next visit. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Fantastiskt

Tomoyuki

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Guest Services Manager 5 sep. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okej

Andrea

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023
Svar från Guest Services Manager 30 aug. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bra

Milton

Reste med husdjur
Gillade: Personal och service
A nice place for overnight stay
Bodde här 1 natt i augusti 2023
Svar från Guest Services Manager 8 aug. 2023
Dear Milton:Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Bra

susana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
family traveling to the west coast
very good
Bodde här 1 natt i juli 2023
Svar från Guest Services Manager 8 aug. 2023
Dear Susana:Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okej

John

Bodde här 4 nätter i juli 2023
Svar från Guest Services Manager 30 aug. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Fantastiskt

Chris

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Guest Services Manager 5 sep. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Fantastiskt

Ari

Bodde här 1 natt i juli 2023
Svar från Homewood Suites General Manager 2 aug. 2023
Thank you for your 5 star review. I appreciate your positive feedback about our staff. Our goal is to welcome you as our guest and for you to leave as part of the Homewood Family for life! It is our pleasure to serve you and we look forward to welcoming you again soon!

10/10 Fantastiskt

Cheri

Bodde här 1 natt i juli 2023
Svar från Homewood Suites General Manager 25 juli 2023
We appreciate you choosing our hotel as your home away from home. Our staff realize you have many choices to stay in our area! Thank you again for your business and for being our guest! Safe Travels!

10/10 Fantastiskt

Victorugo

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff greeted with a warm welcome, took care of us quickly and got us into our room to rest.
Bodde här 1 natt i juli 2023
Svar från Homewood Suites General Manager 25 juli 2023
It is a pleasure to serve you! Our entire staff prides ourselves on taking care of our guests from the time that they arrive until they check out. We appreciate you choosing our location as we realize you have many choices for hotels in our area! Thank you again for your business and for being our guest! Until Next time, Safe Travels!

10/10 Fantastiskt

Robert

Bodde här 4 nätter i juli 2023
Svar från Homewood Suites General Manager 25 juli 2023
Thank you for the outstanding review! We appreciate you choosing to be our guest! We hope to welcome you again if you are in the Daphne/Mobile Al area! Please feel free to let us know if we can assist you with your next reservation.

8/10 Bra

Kermit

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and comfortable.
Bodde här 1 natt i juli 2023
Svar från Guest Services Manager 20 juli 2023
Dear Kermit: Thank you for your recent stay at our hotel! I hope you felt at home. We can't wait to welcome you home again soon!

10/10 Fantastiskt

Leslie

Bodde här 2 nätter i juli 2023
Svar från Guest Services Manager 8 aug. 2023
Dear Leslie:Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!