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Recensioner av Baymont by Wyndham Golden/Red Rocks

2.5 out of 5
Baymont by Wyndham Golden/Red Rocks
11909 W 6th Ave, Golden, CO

Recensioner

5,4
10 - Fantastiskt i betyg. 141 av 1012 recensioner" "
8 - Bra i betyg. 169 av 1012 recensioner" "
6 - Okej i betyg. 212 av 1012 recensioner" "
4 - Dåligt i betyg. 212 av 1012 recensioner" "
2 - Väldigt dåligt i betyg. 278 av 1012 recensioner" "

5,6/10

Renlighet

6,2/10

Personal och service

5,4/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Catherine, Tacoma

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Property is in very poor shape. Staff was friendly, but we would not stay here again. Photos are definitely nicer than the reality.
Bodde här 2 nätter i april 2024

6/10 Okej

Doreen

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Staff were very nice. Towels and bedding were clean. Only had two towels when we checked in. Mold on the ceiling and overall needs updated. Looks like the main floor was being updated but the second floor wasn’t, yet. I guess you get what you pay for.
Bodde här 3 nätter i april 2024
Svar från Guest Relations Specialist 29 apr. 2024
Hi Doreen,We appreciate your feedback and are glad to hear that you found our staff friendly and the towels and bedding clean during your stay. We apologize for any inconvenience caused by the limited towels upon your arrival and any concerns regarding cleanliness. Please be assured that we take such matters seriously and are continuously working to address them. While renovations are underway to enhance our facilities, we regret any inconvenience caused and hope to welcome you back for an improved experience in the future.

2/10 Väldigt dåligt

Linda, Brentwood

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Believe the bad reviews. Room was horrible. Bedding was wrinkled and dirty. 12x12 foam rubber ‘pillows’ covered with stained cases. Filthy sofa. Hairs in the bathroom. Worst of all was the overwhelming stench that made me want to puke. Left after five minutes online with Expedia to refund my stay. Presently in the Sheraton down the street. Lovely, clean and smells great.
Bodde här 1 natt i april 2024
Svar från Guest Relations Specialist 29 apr. 2024
Hi Linda,We regret to hear about your disappointing experience. However, we must express surprise at your feedback, as our housekeeping standards are consistently high and our team is dedicated to maintaining cleanliness throughout the property. We take guest feedback seriously and will investigate the issues you raised, though it's uncommon for us to receive such extreme complaints.

2/10 Väldigt dåligt

Shannon, Alamosa East

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Relations Specialist 27 apr. 2024
Hi Shannon,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 Bra

Neta

Bodde här 6 nätter i april 2024
Svar från Guest Relations Specialist 27 apr. 2024
Hi Neta,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 Bra

David

Property is at freeway interchange and area is noisy with traffic. Rooms clean but common areas were shabby and could have been cleaner. Breakfast offering was very unremarkable.
Bodde här 1 natt i mars 2024
Svar från Guest Relation Management 26 apr. 2024
Hi David,Thank you for choosing us and for sharing your feedback with us. Maintaining cleanliness throughout our property is a top priority, and we will be addressing this issue with our housekeeping team to ensure our standards are consistently met. We strive to provide a variety of options to cater to all tastes and preferences and your feedback is valuable, and we will use it to review and improve our breakfast offerings moving forward. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

2/10 Väldigt dåligt

Selin

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Metieron otros huespedes en mi habitacion, cuando llegue habia gente durmiendo alli.
Bodde här 1 natt i april 2024
Svar från Guest Relation Management 24 apr. 2024
Hi Selin,Please rest assured that we take incidents like this very seriously and are investigating how this oversight occurred to prevent it from happening again. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We understand the importance of privacy and security for our guests, and we apologize for any inconvenience or discomfort caused by this incident. We sincerely hope you can give us another opportunity to provide you with the exceptional service and hospitality we strive to deliver to all our guests.

2/10 Väldigt dåligt

William

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Filthy nasty filterin ac/heater was making me cough and making my asthma flair up till i cleaned it since no one has for atleast 4 to 6 months or longer
Bodde här 1 natt i april 2024
Svar från Guest Relations Specialist 21 apr. 2024
Hi William,We deeply apologize for any discomfort you experienced during your stay. However, we assure you that our housekeeping team diligently maintains all our facilities, including the AC/heater units, on a regular basis. We take cleanliness and guest comfort seriously, and any oversight in maintenance is promptly addressed. Your feedback is invaluable to us, and we will use it to further improve our standards. We hope to have the opportunity to welcome you back in the future for a more pleasant experience.

2/10 Väldigt dåligt

Dave

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was horrible!! No elevator the breakfast was a mess coffee was cold fruit was nasty
Bodde här 1 natt i april 2024
Svar från Guest Relations Specialist 21 apr. 2024
Hi Dave,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. While we understand your disappointment regarding the absence of an elevator, we do strive to ensure that our guests are aware of all amenities beforehand to manage expectations accordingly. Regarding breakfast, we regret to hear that it did not meet your expectations, and we will certainly address any issues to improve the overall experience for future guests. Your comments regarding the coffee and fruit are noted, and we will take steps to ensure that these items are served at the appropriate temperature and quality.

6/10 Okej

Zoë

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It
Bodde här 1 natt i april 2024
Svar från Guest Relation Management 19 apr. 2024
Hi Zoe,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

4/10 Dåligt

Jessica

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Guest Relation Management 18 apr. 2024
Hi Jessica,Your satisfaction is important to us, and we strive to provide the best experience for all our guests. We would love to learn more about your experience and how we can improve. Please feel free to reach out to us directly so that we can address any concerns you may have.We appreciate your business and hope to have the opportunity to welcome you back for an exceptional stay.

8/10 Bra

Frank

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you..
Bodde här 1 natt i april 2024
Svar från Guest Relation Management 16 apr. 2024
Hi Frank,We are glad you had a great stay with us. If your travel brings you back to the area, we would be happy to host you again! Safe travels!

4/10 Dåligt

Alexandria

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
If you have asthma or like oxygen at all dont stay here. The smell of cologne and cigarette smoke was so strong it made my eyes water and Im usually not sensitive to that stuff. Sheets were stained. There were no pool towels. When i asked the front desk for some they said they didnt have any and said I had towels in my room. When i stated that I only had two towels in my room and that there were 4 of us, he said they didnt have regular towels either. The people loitering outside made it feel less than safe. Splatters of something was all down the walls. Just generally and icky experience. Ive stayed in plenty of cheap hotels before but this wasnt at all what I was expecting.
Bodde här 1 natt i april 2024
Svar från Guest Relation Management 18 apr. 2024
Hi Alexandria,Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. Ensuring a fresh and clean environment is a priority for us, and we will investigate this matter further to address any lingering concerns. We will review our housekeeping and towel inventory procedures to prevent such occurrences in the future and work closely with our team to ensure that our property remains a safe and welcoming environment for all guests. We hope you will give us another opportunity to provide you with a more pleasant stay and provide you with the service and quality that we are known for.

8/10 Bra

Erica

Reste med familj och småbarn
Gillade: Personal och service
Basic older off highway room. Can definitely tell it needs the work being done to it. No need for details of things they are working on. Sheets were clean, towels did not stink, and the ladies at the desk were nice. If you decide to utilize the "shuttle service" for an outing, make sure you have a back up plan to get home!! Thank you to the ladies that helped, and of course to John that picked us up!
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Erica, Thank you for sharing your feedback with us. We're glad to hear you found our staff friendly and the essentials in your room up to standard. We appreciate your understanding during our ongoing renovations. Your feedback on the shuttle service is noted, and we will work to ensure a more reliable experience in the future. Your kind words will be passed along to our team members.

8/10 Bra

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was clean and neat. Some upgrading is going on. Showing a little wear and tear.
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Dawn,We appreciate your feedback and are glad you found our property clean. We are constantly working to make improvements, including ongoing upgrades. Thank you for bringing this to our attention. Please feel free to reach out to our management team for any further assistance.

8/10 Bra

Jesus

Bodde här 7 nätter i mars 2024
Svar från Guest Relations Specialist 29 apr. 2024
Hi Jesus,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 Okej

Evan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Not a fan of the neighborhood no where to fill water bottle
Bodde här 2 nätter i april 2024
Svar från Manager 9 apr. 2024
Hello Evan, We're sorry to hear you didn't enjoy our neighborhood. We recommend exploring nearby cafes or convenience stores for your water refill needs. Your feedback is valuable in helping us improve our guests' experiences.

4/10 Dåligt

William

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
I have asthma and the air coming out of the AC/HEATER kept making me sneeze, cough and stuffy.it was clogged with filth and the filter..wow. i took pictures...wanna see
Bodde här 1 natt i april 2024
Svar från Manager 4 apr. 2024
Hello William, We're sorry to hear about your experience. Guest feedback is important, and we will ensure your comments are shared with the relevant team for review. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Celeste

Gillade inte: Personal och service
I didn’t end up staying here. When I went to check I was told they didn’t have the room I reserved available and that the only room they had was double the price so I asked her to cancel my reservation and went across the street.
Bodde här 1 natt i mars 2024
Svar från Manager 4 apr. 2024
Hello Celeste, We are sorry to hear about the inconvenience you experienced during your check-in process. For any reservation concerns or changes, we recommend reaching out to our management team directly for further assistance and feedback on your experience. Your feedback is important to us in improving our services for all guests.

10/10 Fantastiskt

William, Evergreen

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 1 natt i mars 2024
Svar från Manager 29 mars 2024
Hello William,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Väldigt dåligt

Shanna

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The smell was awful, thin walls could hear lots of yelling.
Bodde här 4 nätter i mars 2024
Svar från Manager 22 mars 2024
Hello Shanna,We're sorry to hear about your experience. Our team values guest feedback to improve our services. Your concerns will be shared with the relevant departments for review. Thank you for your comments, and we hope to have the opportunity to better serve you in the future.

2/10 Väldigt dåligt

Karyn

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were rude other than a housekeeping woman who could speak English and the breakfast person, water coming up through floor that staff would not address, out of supplies and told me to go get from another hotel, didnt clean room or resupply towels oranything, very poor hotel.
Bodde här 4 nätter i mars 2024
Svar från Manager 22 mars 2024
Hello Karyn, We are sorry to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns they may have regarding their stay. Your feedback is valuable to us as we strive to improve our services for all our guests.

10/10 Fantastiskt

Taylor

Bodde här 1 natt i mars 2024
Svar från Manager 18 mars 2024
Hello Taylor,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

4/10 Dåligt

Londa, Sidney

Reste med familjen
No washcloths in rooms Mold around tub Yellow mildew on ceilings Tub didn’t drain Paid online yet was charged an additional fee for incidentals. Gal at check in was rude. Sheets r stained, couch had stains. Gentleman at checkout was kind!!!
Bodde här 1 natt i mars 2024
Svar från Manager 13 mars 2024
Hello Londa, We appreciate your feedback and apologize for any inconvenience experienced. Please note that we take all concerns seriously and will address them with our team for improvement. Thank you for highlighting our staff's service at check-out. We hope to welcome you back for a better experience in the future.

4/10 Dåligt

Lois

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
In a nice area a bit hard to get to but the staff was horrible .
Bodde här 1 natt i mars 2024
Svar från Manager 12 mars 2024
Hello Lois, We appreciate your feedback and apologize for falling short of expectations. Guest satisfaction is a priority, and we will address your concerns with our team to improve our service. Thank you for bringing this to our attention.

6/10 Okej

Geethma

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Manager 9 mars 2024
Hello Geethma,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns and provide us with an opportunity to address them.

8/10 Bra

Heather

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Manager 9 mars 2024
Hello Heather,We are delighted to hear that you had an enjoyable stay with us! If you have any further feedback, please do not hesitate to contact us directly so we can address any concerns. We look forward to welcoming you back soon!

4/10 Dåligt

Simon

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Place is old an outdated
Bodde här 1 natt i mars 2024
Svar från Manager 6 mars 2024
Hello Simon, We appreciate your feedback and are sorry to hear that our decor did not meet your expectations. We are constantly working on improving our facilities to provide a more updated experience for our guests. Your comments have been noted for future enhancements. Thank you for sharing your thoughts with us.

10/10 Fantastiskt

Zayne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i februari 2024
Svar från Manager 6 mars 2024
Hello Zayne,We appreciate your feedback and are pleased to hear that you had a good stay at our hotel. Thank you for sharing your positive experience with us. Feel free to reach out to our management team for any further comments or recommendations.

2/10 Väldigt dåligt

Namahjae

Bodde här 1 natt i februari 2024
Svar från Manager 22 mars 2024
Hello Namahjae, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback so we can address it accordingly. Your satisfaction is our top priority.

6/10 Okej

Dena, Ridgecrest

Gillade: Personal och service
body wash and hair conditioner containers too low to pump out ( in both rooms ) lights burned out . and I saw one baby cockroach. There is no protein served at this breakfast.
Bodde här 2 nätter i februari 2024
Svar från Manager 21 feb. 2024
Hello Dena, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okej

Andrew

Gillade: Renlighet och boendets skick och faciliteter
Tight parking lot
Bodde här 3 nätter i februari 2024
Svar från Manager 15 feb. 2024
Hello Andrew, Thank you for your feedback regarding the parking lot. We apologize for any inconvenience you may have experienced. We appreciate your input and will take it into consideration for future improvements.

2/10 Väldigt dåligt

Daniel

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Fitness room unusable. Dirty floors , no weights, broken equipment. Pool area paint flaking and hot tub was barely warm. Did not use. Entire hotel smelled like a hookah bar. No chair at desk in room. Some outlets did not work. I would never recommend this hotel
Bodde här 3 nätter i februari 2024
Svar från Manager 13 feb. 2024
Hello Daniel, Thank you for sharing your experience with us. We appreciate your feedback regarding the fitness room and pool area. We apologize for any inconvenience you may have faced with the cleanliness and maintenance of these facilities. We will communicate your concerns to the relevant departments for further improvement. Our team is committed to providing a comfortable stay for all our guests, and we regret if the lingering smell and the lack of a chair and working outlets in your room fell short of your expectations. We hope you will consider giving us another chance in the future to provide you with a better overall experience.

8/10 Bra

Ramone

Gillade: Renlighet
Clean
Bodde här 2 nätter i januari 2024
Svar från Manager 13 feb. 2024
Hello Ramone,Thank you for sharing your feedback about the cleanliness of our property. We take pride in maintaining a high standard of cleanliness throughout the hotel. We apologize if any issues were encountered during your stay and we appreciate you bringing this to our attention. Your feedback will be shared with our housekeeping team for immediate improvement.

6/10 Okej

Jeremiah, Golden

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The mattress was the absolute worst i have ever slept on. The mattress is the only reason I'll never stay at this hotel again. It was the worst nights sleep ive ever had.
Bodde här 1 natt i februari 2024
Svar från Manager 13 feb. 2024
Hello Jeremiah, We appreciate you taking the time to provide feedback on your recent stay with us. We apologize for any discomfort you experienced with the mattress. We strive to provide a comfortable stay for all our guests and will definitely take your comments into consideration for future improvements.

4/10 Dåligt

Sujey

Reste med familj och småbarn
Estan fumando dentro del hotel
Bodde här 1 natt i februari 2024
Svar från Manager 9 feb. 2024
Hello Sujey,We appreciate your feedback and take concerns regarding our guests' comfort and well-being seriously. Our hotel strictly enforces a non-smoking policy throughout the premises. We apologize if any inconvenience was caused during your stay. To ensure the best experience for all guests, we kindly ask that you inform our management team directly if you witness any violations of our policy.

2/10 Väldigt dåligt

Amber

Worst start I have ever had in all my life. I will never go back there again
Bodde här 2 nätter i februari 2024
Svar från Manager 6 feb. 2024
Hello Amber, We're sorry to hear about your disappointing experience during your recent stay. We appreciate your feedback and will use it to improve our services. If you have any specific issues you'd like to discuss with our management team, please reach out to them directly.

10/10 Fantastiskt

Samantha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean the halls are quiet. Breakfast was lacking during the week. All and all I would return.
Bodde här 6 nätter i januari 2024
Svar från Manager 6 feb. 2024
Hello Samantha,Thank you for your feedback. We're glad to hear that you found our rooms clean and the hotel quiet. We appreciate your honesty regarding breakfast and will consider your comments to improve our offering. We look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Manager 3 feb. 2024
Hello Michael,We apologize if your stay did not meet your expectations. We would appreciate it if you could reach out to our hotel directly to provide us with more details about your experience so that we can address any concerns. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Motel is going downhill. We have stayed a few times over the past 2 years and it is progressively getting worse. Dirty and breakfast if being broke down before 10, which is the time we are given. Morning breakfast people are not very friendly. Front desk staff are not as friendly as it was a couple years ago. Seems like there are homeless people hanging out
Bodde här 1 natt i januari 2024
Svar från Manager 29 jan. 2024
Hello Richard,Thank you for taking the time to share your feedback. We're sorry to hear that you feel the quality of our motel has declined. We value cleanliness and will address your concerns with our housekeeping team. Regarding breakfast, we'll remind our staff to ensure all items are available until the scheduled time. We appreciate your comments about our staff and will use them for training purposes. We take security seriously, and we'll take steps to address any concerns about outside individuals. We hope to have the opportunity to provide you with a better experience in the future.

2/10 Väldigt dåligt

Michelle

Affärsresenär
The laundry room was out of order the entire time of my stay.
Bodde här 7 nätter i januari 2024
Svar från Manager 27 jan. 2024
Hello Michelle,We apologize for any inconvenience you experienced with the laundry room during your stay. Our maintenance team is aware of the issue and are working to resolve it. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 Väldigt dåligt

Kryshoan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 26 jan. 2024
Hello Kryshoan,We're sorry to hear that your experience with us was not up to par. We would appreciate it if you could reach out to us directly with any specific feedback about your stay. We value your input and would like to make it right for you.

10/10 Fantastiskt

Dina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Manager 25 jan. 2024
Hello Dina,Thank you for choosing our hotel for your recent stay! We appreciate your perfect rating and are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

6/10 Okej

Anne

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Not the cleaniest place but was quiet and got a good nights rest
Bodde här 1 natt i januari 2024
Svar från Manager 22 jan. 2024
Hello Anne, Thank you for sharing your feedback with us. We're glad to hear that you had a peaceful stay with us and enjoyed a good night's rest. We appreciate your input regarding cleanliness and will make sure to address this with our housekeeping team. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.

10/10 Fantastiskt

Viorel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 20 jan. 2024
Hello Viorel,Thank you for choosing our hotel for your recent stay. We are delighted to see that you had a wonderful experience with us. Our team is dedicated to providing exceptional service, and we are thrilled to hear that we exceeded your expectations. We would love to welcome you back for another fantastic stay in the future.

4/10 Dåligt

Thomas

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 21 jan. 2024
Hello Thomas,We appreciate your recent stay at our hotel. If there are any particular aspects of your experience that you would like to share with us, please feel free to reach out to our team directly. We always strive to provide excellent service and will gladly address any concerns you may have had.

2/10 Väldigt dåligt

Mike

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2024
Svar från Manager 20 jan. 2024
Hello Mike,We apologize for any inconvenience you may have experienced during your stay. Please contact our hotel directly so that we can address and resolve any issues you encountered. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

4/10 Dåligt

Jessica Joy

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 20 jan. 2024
Hello Jessica Joy,We apologize if your recent experience at our hotel did not meet your expectations. We encourage you to please reach out to us directly so we can address any specific concerns you may have had during your stay. We value your feedback and hope to have the opportunity to improve your impression of our hotel in the future.

6/10 Okej

Jason

Gillade inte: Renlighet
Bodde här 2 nätter i januari 2024
Svar från Manager 17 jan. 2024
Hello Jason, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so we may address any concerns you may have had. We value your feedback and strive to provide a positive experience for all our guests.

6/10 Okej

Theresa

Reste med familjen
I found the rooms to be clean but halls and some areas need updating badly
Bodde här 1 natt i januari 2024
Svar från Manager 16 jan. 2024
Hello Theresa, Thank you for sharing your feedback with us. We appreciate your compliments on the cleanliness of our rooms. We take all guest suggestions seriously and will certainly consider your comments in our future updates. We strive to improve our guests' experiences and hope to welcome you back to our refreshed hotel in the future.