Exteriör

Recensioner av DoubleTree by Hilton Hotel Denver

4 out of 5
DoubleTree by Hilton Hotel Denver
3203 Quebec St, Denver, CO

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 452 av 1000 recensioner" "
8 - Bra i betyg. 259 av 1000 recensioner" "
6 - Okej i betyg. 146 av 1000 recensioner" "
4 - Dåligt i betyg. 90 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 1000 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Willis

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Aggressive homeless at nearby convenience store. Necessary $15/night parking fee for security.
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 30 apr. 2024
At the DoubleTree by Hilton Hotel Denver, guest security is our priority and we appreciate your feedback, Willis. Thank you for highlighting our dedication to safety. We hope you’ll return soon so we can work to earn another star or two.

6/10 Okej

William

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Under constrction and gym was very underwhelming
Bodde här 2 nätter i april 2024
Svar från Hotelmgmt 27 apr. 2024
Thank you for your feedback, William. We apologize for any inconvenience our current renovations caused during your stay, and we appreciate your comments regarding the fitness center. We're continually working to enhance our facilities and services, and we hope you'll give us another chance to impress you once our updates are complete.

4/10 Dåligt

Sean

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Everything was nice except day two the tv was out all afternoon and most of the evening. Then after checkout they never returned my incidentals
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 25 apr. 2024
Sean, we appreciate you staying with us at the DoubleTree by Hilton Hotel Denver! It’s regrettable that the television failed to work during your stay, and we apologize for your frustration. Please know that we release your deposit upon checkout, and it may take your bank a few days to complete the transaction on their end. Please allow us a second chance to make a better impression.

8/10 Bra

Kristen

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I booked a room with a king size bed and they put me in a room with two beds.
Bodde här 1 natt i april 2024
Svar från HotelMgmt 22 apr. 2024
Thank you for choosing the DoubleTree by Hilton Hotel Denver, Kristen! We regret that your room wasn't what you expected. When a guest books their accommodations through a third-party site, the details of the reservation aren't available to our team until check-in, and at that point, we may be limited by availability. We hope you'll visit us again soon so we can offer you a perfect stay in every way!

10/10 Fantastiskt

Wavey

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the entire property. Glad to see the remodeling. It was gorgeous since last time I was here in I believe 2017.
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 22 apr. 2024
How wonderful to hear that our fresh, updated look surpassed your expectations, Wavey! we love welcoming guests back to the DoubleTree by Hilton Hotel Denver, and your perfect score made our day. Please visit us again soon!

6/10 Okej

Douglas

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The smoke detector strobe light kept me up all night. The staff basically told me there was nothing wrong because all the smoke detectors are the same. Did not actually check it out themselves not going back
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 15 apr. 2024
Douglas, we are deeply regretful that your stay was not restful, and we want to apologize. Our team will be investigating to see how we can address your concern, and we will see where retraining is needed to ensure a better response to guest comments going forward. We hope you’ll consider allowing us a second chance to change your impression of us.

10/10 Fantastiskt

Alexis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The easiest check in!
Bodde här 1 natt i april 2024
Svar från HotelMgmt 15 apr. 2024
At the DoubleTree by Hilton Hotel Denver, we know you want to spend time enjoying your experience, not standing at our reception desk! Thank you for your fantastic comment and five-star score, Alexis. We hope your plans bring you back soon!

8/10 Bra

Alfonso

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay out of dowtown
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 15 apr. 2024
We're so happy you enjoyed your stay, Alfonso! It was a pleasure welcoming you to the DoubleTree by Hilton Hotel Denver. Please think of us when your travels bring you back to the area!

8/10 Bra

Chelsea

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room, easy parking and they had security car in lot, and friendly staff.
Bodde här 1 natt i april 2024
Svar från HotelMgmt 10 apr. 2024
Thank you for staying with us at the DoubleTree by Hilton Hotel Denver, Chelsea! We’re so glad our spotless accommodations, caring team, and dedication to safety surpassed your expectations. Please think of us when your plans bring you back to Denver!

10/10 Fantastiskt

Corwin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was awesome, menu options were good. The was building as a whole was clean. My only dislike is they were having renovations in different parts of the building.
Bodde här 3 nätter i april 2024
Svar från HotelMgmt 10 apr. 2024
Thank you for choosing the DoubleTree by Hilton Hotel Denver for your recent stay, Corwin! We're delighted that you enjoyed our team's excellent service, as well as our delicious onsite dining options. We apologize for any disruption caused by our current renovations, as our goal is to minimize inconvenience for our guests. We'd love to welcome you back for an even better experience once our updates are complete.

10/10 Fantastiskt

Tamika

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff they really made my stay special! The restaurants food was great and the cookies are always bonus. Neighborhood is a bit sketch which why you pay $15 for secure parking.
Bodde här 1 natt i april 2024
Svar från HotelMgmt 8 apr. 2024
We enjoyed welcoming you to the DoubleTree by Hilton Hotel Denver, Tamika! Thank you for sharing your five-star review and terrific feedback. Please come back soon- we’ll keep the cookies warm for you!

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotelmgmt 8 apr. 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Terry.

4/10 Dåligt

Gena

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotelmgmt 30 mars 2024
We always want our guests to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional, Gena.

10/10 Fantastiskt

Priscilla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Extremely happy with our stay. The hotel team was friendly and very accommodating. Our family greatly appreciated them allowing us to check in early and the smiling faces with every question we had.
Bodde här 2 nätter i mars 2024
Svar från HotelMgmt 22 mars 2024
Priscilla, we care a great deal about our guests and we’re so glad it shows! Thank you for taking a moment to share your wonderful review of the DoubleTree by Hilton Hotel Denver. We hope to welcome you back soon for another relaxing, five-star experience!

8/10 Bra

Scarlet, Sherwood Park

Bodde här 1 natt i mars 2024
Svar från Hotelmgmt 6 apr. 2024
Thank you for taking the time to rate your stay, Scarlet. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 Fantastiskt

Tricia

Bodde här 2 nätter i februari 2024
Svar från Hotelmgmt 30 mars 2024
Thank you for your five-star rating, Tricia! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Fantastiskt

Kenitra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 5 mars 2024
Kenitra, we’re thrilled to receive your perfect five-star score! Thank you for choosing the DoubleTree by Hilton Hotel Denver for your recent stay. We hope to welcome you back soon!

8/10 Bra

Javier

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a great first tine stay. Parking is not fun
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 26 feb. 2024
We’re so glad you chose the DoubleTree by Hilton Hotel Denver for your visit, Javier! Thank you for rating us four stars. We appreciate your feedback about the parking, and we hope to welcome you back soon!

10/10 Fantastiskt

Anasuya, Furlong

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was perfect
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 26 feb. 2024
We can’t ask for better praise, Anasuya! Thank you for allowing us to serve you. We hope your adventures bring you back soon to the DoubleTree by Hilton Hotel Denver!

10/10 Fantastiskt

Julia, Torrington

Bodde här 1 natt i februari 2024
Svar från HotelMgmt 21 mars 2024
It's wonderful to learn that your stay was a great one! Thank you, and we're excited for the opportunity to provide you with another five-star experience in the near future, Julia.

2/10 Väldigt dåligt

Luis

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is rude and not helpful
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 17 feb. 2024
Luis, we are truly disappointed by your comments regarding our service, as our goal is to provide warm hospitality at every opportunity. We’re grateful that you chose to share your experience with us and can assure you that we will be discussing this as a teachable moment with our team. Please allow us a second chance to make a better impression.

10/10 Fantastiskt

Lisa

Bodde här 1 natt i februari 2024
Svar från HotelMgmt 21 mars 2024
Lisa, knowing you had a wonderful stay is truly gratifying! Thank you, and we eagerly await your next visit.

10/10 Fantastiskt

Kohei

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 17 feb. 2024
Receiving your five-stars means a lot to us, Kohei! Thank you and we hope to see you again soon.

6/10 Okej

Robert

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Friendly staff. Our stay was in February(winter time). The heat in our room was not working, the heater blew cold air constant.
Bodde här 1 natt i januari 2024
Svar från HotelMgmt 7 feb. 2024
We’re happy that our caring team impressed you, Robert! However, the comfort of our guests is very important to us and we regret that you had some trouble with your accommodations. We would have been happy to address your concerns or find a room that was more comfortable. Please visit us again soon so we can offer you a perfect stay in every way.

10/10 Fantastiskt

Luisana

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the renovated room. Thank you for being so pet friendly and providing a clean room with zero dog smell.
Bodde här 2 nätter i februari 2024
Svar från HotelMgmt 6 feb. 2024
Luisana, at the DoubleTree by Hilton Hotel Denver, some of our favorite guests have four legs! We’re so glad our fresh, welcoming accommodations and helpful pet policy surpassed your expectations. We’d love the chance to serve you and your pup again soon!

10/10 Fantastiskt

inyong

Bodde här 2 nätter i januari 2024
Svar från Hotelmgmt 20 mars 2024
We appreciate your high rating, Inyong. It was a pleasure hosting you, and we hope to welcome you back soon!

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel staff was top of the line. Hotel was clean and comfortable. The food was exceptional. Area around hotel was not so good.
Bodde här 1 natt i januari 2024
Svar från HotelMgmt 30 jan. 2024
What a delight to receive your top score, Lori! We're so glad you appreciated our fresh, welcoming accommodations, excellent dining, and caring, attentive team. Please think of us at the DoubleTree by Hilton Hotel Denver when your travels bring you back to the area!

10/10 Fantastiskt

Kimberly

Bodde här 1 natt i januari 2024
Svar från Hotelmgmt 27 jan. 2024
Thank you, Kimberly, for honoring us with a perfect score! We're excited for the opportunity to welcome you back soon.

6/10 Okej

Erwin

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Hotelmgmt 23 jan. 2024
Thank you for choosing our property and rating your stay, Erwin. It is our hope you will give us another chance to welcome you, as we wish to change your impression of us!

6/10 Okej

Lindsey

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Hotelmgmt 23 jan. 2024
Thank you for visiting, Lindsey. We hope for another chance to welcome you back and provide you with the quality of stay you expected and deserved.

8/10 Bra

Claudia

Bodde här 1 natt i januari 2024
Svar från Hotelmgmt 23 jan. 2024
Thank you for rating your stay, Claudia! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Fantastiskt

Haidee

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från Hotelmgmt 8 jan. 2024
Receiving your five-stars means a lot to us! Thank you, Haidee, and we hope to see you again soon.

10/10 Fantastiskt

Diane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
Thank you for the nice room. All fresh decor.
Bodde här 1 natt i januari 2024
Svar från Hotelmgmt 8 jan. 2024
It was our pleasure, Diane, to welcome you to the DoubleTree by Hilton Hotel Denver! Thank you for your kind feedback and top score. We hope your travels bring you back soon!

10/10 Fantastiskt

Chris

Gillade: Renlighet och personal och service
Bodde här 3 nätter i december 2023
Svar från Hotelmgmt 8 jan. 2024
Your perfect score has brightened our day, thank you! Come back soon, Chris!

6/10 Okej

Amber

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was alright, the beds were comfortable but smaller than a queen size bed. The heater was loud every time it kicked on. Almost 200.00 not worth it.
Bodde här 1 natt i december 2023
Svar från HotelMgmt 2 jan. 2024
Your feedback is disheartening, Amber, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will address your concern about the noisy heater. Please allow us a second chance to change your impression of us.

10/10 Fantastiskt

Corbin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice lobby. Rooms a bit dated but still nice and clean
Bodde här 1 natt i december 2023
Svar från HotelMgmt 29 dec. 2023
Corbin, we're just thrilled to have earned your top score! Thank you for allowing us to welcome you to the DoubleTree by Hilton Hotel Denver. Please know that we are currently renovating our property. Hopefully, your travels will bring you back soon so you can appreciate our fresh new look!

10/10 Fantastiskt

Kerry

Bodde här 1 natt i december 2023
Svar från Hotelmgmt 13 jan. 2024
Kerry, there is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 Fantastiskt

Nicolai

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 3 nätter i december 2023
Svar från HotelMgmt 20 dec. 2023
Earning your perfect score made our day, Nicolai! Thank you for staying with us at the DoubleTree by Hilton Hotel Denver. We'd love the chance to welcome you back soon!

10/10 Fantastiskt

Barbara

Bodde här 1 natt i december 2023
Svar från Hotelmgmt 18 dec. 2023
Thank you, Barbara! We can’t wait to welcome you back for another five-star stay at the DoubleTree by Hilton Hotel Denver.

8/10 Bra

LIZETT

Bodde här 2 nätter i december 2023
Svar från Hotelmgmt 16 dec. 2023
Your star rating is greatly appreciated, Lizett, and it will be our pleasure to welcome you back.

8/10 Bra

tamara

Reste med familjen
Gillade: Renlighet och personal och service
My first time in that part of Denver. The room was clean. When I took a shower. A plate that is in the tub fell off. When they re-tiled the shower area. Some of the tile was not grouted completely. I do like how quiet it was. I liked that.
Bodde här 1 natt i december 2023
Svar från Hotelmgmt 15 dec. 2023
Tamara, we're so glad you chose to stay with us at the DoubleTree by Hilton Hotel Denver! Thank you for your high score, and for mentioning how quiet and relaxing your experience was. We will address your concern about the shower immediately. Please think of us when your plans bring you back to the area!

6/10 Okej

Jordan

Nice staff . The room was clean but felt old and dated. Thin walls
Bodde här 1 natt i december 2023
Svar från Hotelmgmt 9 dec. 2023
Thank you for choosing the DoubleTree by Hilton Hotel Denver for your recent stay, Jordan! Our team will be thrilled by your praise. Please know that we are currently renovating and updating our property, and we hope you'll visit us again soon so you can enjoy our fresh new look!

10/10 Fantastiskt

Jay

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Loved the service.
Bodde här 3 nätter i november 2023
Svar från HotelMgmt 29 nov. 2023
Exceptional hospitality is how we are known, Jay! Thankyou for honoring us with your perfect score. We hope your plans bring you back soon to the DoubleTree by Hilton Hotel Denver!

6/10 Okej

Thomas

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It’s ok. It’s a Double Tree, but it does leave a bit to be desired. It’s really dated (they’re currently redoing parts of it). The pillows suck and made my neck and back hurt. The price was good, which is why I picked this location, but if you can swing an extra $15 per night to stay somewhere else, it’ll probably be worth it.
Svar från HotelMgmt 29 nov. 2023
While it’s great to know that our value pleased you, Thomas, we regret that we were unable to completely win you over. Your feedback is helpful and our team will review it internally to see where extra attention may be needed. Please visit us once our renovations are complete so we can work to earn another star or two.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The 1st morning the tube/shower backed up with brown water before I got to shower. They let me shower in another room. The 2nd morning the same thing happened. I didn't get to shower. Before I checked out. I will never stay at this hotel again.
Bodde här 2 nätter i november 2023
Svar från HotelMgmt 28 nov. 2023
We are deeply disappointed that your stay fell short of our usual excellence, and we apologize for your frustration. Our ongoing renovations will ensure that our bathrooms and plumbing are updated and working perfectly. Thank you for sharing your feedback.

4/10 Dåligt

HEIDI, PALATINE

Bodde här 1 natt i november 2023
Svar från Hotelmgmt 10 dec. 2023
We wish we could have done more to impress you during your stay, Heidi. Thank you, we hope to have the opportunity to welcome you back.

8/10 Bra

Dawn

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The floor I was on was pretty shaby...the hall I was in was very outdated - wallpaper peeling, carpeting was extremely old. Room was clean and the bed was comfortable.
Bodde här 2 nätter i november 2023
Svar från HotelMgmt 13 nov. 2023
While we're happy that you appreciated our relaxing bedding and spotless accommodations, Dawn, it's disappointing that we were unable to completely win you over. Please know that we are currently renovating our guestrooms and we expect the exciting project will be complete by April. We hope you'll visit us again soon at the DoubleTree by Hilton Hotel Denver so we can offer you a perfect stay in every way!

6/10 Okej

Shoshana

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The staff was great! But the curtains in my room were shredded and the desk light had a short(it kept flickering)
Bodde här 1 natt i november 2023
Svar från HotelMgmt 8 nov. 2023
Our team will be delighted by your praise, Shoshana! We regret that we were unable to completely win you over, however. Currently, our rooms are undergoing an exciting renovation and we expect to be finished in April of 2024. We hope you'll visit us again so we can work to earn another star or two.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Not bad but not great.
Great price and location. Has a wonderful cafe that serves starbucks. However, the hotel is really dated and starting to fall apart. Water pressure is also poor. I still recommend the hotel but if you want a bit more of that pampered feel, go elsewhere.
Bodde här 1 natt i oktober 2023
Svar från HotelMgmt 3 nov. 2023
While we're happy that our fantastic setting, terrific amenities, and helpful value pleased you, it's disappointing that we were unable to completely win you over. Please know that we began renovations of our rooms in September, and our new updates should be complete by April 2024. Please visit us when our work is complete so we can work to improve your impression of us.

8/10 Bra

Jose

Reste med sin partner, Reste med husdjur
Gillade: Renlighet och personal och service
Good hotel
Bodde här 1 natt i oktober 2023
Svar från HotelMgmt 6 nov. 2023
We're so glad that you felt comfortable and well cared for, Jose! Thanks so much for your kind remarks. We hope your plans bring you back soon to the DoubleTree by Hilton Hotel Denver!