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Recensioner av Quality Inn & Suites Golden - Denver West

2.5 out of 5
Quality Inn & Suites Golden - Denver West
11907 W 6th Avenue, Golden, CO

Recensioner

6,4
10 - Fantastiskt i betyg. 203 av 1004 recensioner" "
8 - Bra i betyg. 256 av 1004 recensioner" "
6 - Okej i betyg. 194 av 1004 recensioner" "
4 - Dåligt i betyg. 167 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 184 av 1004 recensioner" "

6,6/10

Renlighet

7,2/10

Personal och service

5,8/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

David

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our room was visibly dirty. We were able to change rooms. The second room wasn’t much better. Then while sleeping, someone opened our door. The deadbolt didn’t work but thankfully the top lock was set. I’m sure it was an accident but, how could try open our door? Breakfast was out of most things. It was ridiculous. Will never stay there again. The person that checked us in was very friendly.
Bodde här 2 nätter i maj 2024

8/10 Bra

Jessica

Reste med familjen
Gillade: Personal och service
The staff there was very helpful and friendly.
Bodde här 2 nätter i maj 2024
Svar från Manager 24 maj 2024
Hello Jessica,We're pleased to hear you found our staff helpful and friendly during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

4/10 Dåligt

Nathan

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The smell was very unusual in this hotel. The swimming pool area also had a horrible smell. The walls were dirty in the room, and things were just very run-down. The curtains were falling off the rods, and things could just use a little bit of fixing up. Breakfast was pretty minimal.
Bodde här 2 nätter i maj 2024
Svar från Manager 22 maj 2024
Hello Nathan, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the team for further review. We strive to continuously improve our services and facilities to enhance the guest experience. Thank you for bringing these matters to our attention.

2/10 Väldigt dåligt

brian

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was very rude!
Bodde här 1 natt i maj 2024
Svar från Manager 18 maj 2024
Hello brian,We appreciate your feedback and regret to hear about your experience. Your comments have been shared with the team for enhancing our services. Thank you for bringing this matter to our attention.

2/10 Väldigt dåligt

Gary

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed one night and had to get out of there. Very poor conditions. Controls on the heater were broken. Inadequate coverings on the bed. Inadequate towels. Bathroom door did not stay closed. Management staff either not trained and/or unwilling to address concerns. Will never stay again.
Bodde här 3 nätter i maj 2024
Svar från Manager 18 maj 2024
Hello Gary,We regret to hear about your experience at our hotel. We take all feedback seriously and will address the issues mentioned to enhance our guests' stay. Please feel free to reach out to our management team to discuss your concerns further. We strive to provide a comfortable and enjoyable stay for all our guests.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 17 maj 2024
Hello Karen,Dear valued guest, we are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay at our hotel.

2/10 Väldigt dåligt

Matthew Ryan

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Medical tape on wall with tar like substance. Went to use restroom and bathroom fan cover fell off and a need ca was in the vent.
Bodde här 1 natt i maj 2024
Svar från Manager 15 maj 2024
Hello Matthew Ryan, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address these issues promptly to ensure a better guest experience in the future.

2/10 Väldigt dåligt

Katherine

Reste med familj och småbarn
Dirty , the entire hotel smelled strongly of heavy perfumes to “cover” a mildew smell. Pool was disgusting, hot tub dirty . Wouldn’t let my kids swim. Blood on floors in room. Rooms smelled. Overall never staying at quality inn again. Skipped the breakfast was scared that we would get sick
Bodde här 1 natt i maj 2024
Svar från Manager 13 maj 2024
Hello Katherine,We are sorry to hear about your experience and appreciate your feedback. We strive to provide a pleasant stay for all our guests. Your concerns will be shared with the appropriate team for further review. Your input is valuable in helping us improve our services for the future.

10/10 Fantastiskt

Kellie

Reste med familjen
Gillade: Bekvämligheter
This is an older property. Things like hall carpet and elevator are not updated. But it's fine.
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
Hello Kellie,We appreciate your feedback regarding our property. Our team is continuously working to enhance our guest experience. We hope you had an enjoyable stay overall. Feel free to reach out to our management for any further assistance.

10/10 Fantastiskt

Mark

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från Manager 6 maj 2024
Hello Mark,We are delighted to hear you had a wonderful experience at our hotel! Please do not hesitate to reach out if you have any further comments to share. We look forward to welcoming you back soon!

4/10 Dåligt

Jolene

Reste med familj och småbarn, Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The entire hotel smelt like we were in Cheech & Chong's van. So if that's your kind of thing, I guess you would fit right in. Shower didn't drain.
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello Jolene, We appreciate your feedback and apologize for any inconvenience you experienced. Our team will look into the concerns you've raised to ensure a more comfortable stay for all our guests in the future. Thank you for bringing these matters to our attention.

10/10 Fantastiskt

Jim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello Jim,We are excited to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are cozy snd comfortable. There is a bat and grill across the street that has pool tables.
Bodde här 2 nätter i april 2024
Svar från Manager 26 apr. 2024
Hello Jennifer,We're pleased to hear you found our rooms cozy and comfortable during your stay. It's great that you enjoyed the proximity of a bar and grill with pool tables nearby as well. For any future stays, we recommend exploring more of the local area's offerings.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Laura,We are delighted to hear that you found your stay enjoyable. Thank you for choosing to stay with us. We value your feedback and hope to welcome you back in the future to make your experience even more memorable!

10/10 Fantastiskt

Amber

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet halls, great pool, great prices!
Bodde här 2 nätter i april 2024
Svar från Manager 19 apr. 2024
Hello Amber,We are pleased to hear you enjoyed the tranquil atmosphere and our pool facilities during your stay with us. Our team works hard to provide a relaxing environment at competitive rates. Should you have any future concerns, feel free to reach out to our management directly for further assistance.

2/10 Väldigt dåligt

Aimee

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Delapitated and filthy.
Bodde här 1 natt i april 2024
Svar från Manager 16 apr. 2024
Hello Aimee,We regret to hear about your experience and appreciate your feedback. Please know that guest satisfaction is of utmost importance to us. We encourage you to reach out to our management team to discuss your concerns further.

10/10 Fantastiskt

Carolyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was great!! Nice area
Bodde här 1 natt i mars 2024
Svar från Manager 17 apr. 2024
Hello Carolyn,We are pleased to hear that you enjoyed your stay with us and liked the surrounding area. Your feedback is truly appreciated. Thank you for choosing our hotel for your accommodation needs.

8/10 Bra

Lana

Gillade: Personal och service och bekvämligheter
Trash in parking lot and bed linens we very worn
Bodde här 2 nätter i mars 2024
Svar från Manager 7 apr. 2024
Hello Lana,We appreciate your feedback regarding the parking lot and bed linens. Your comments will be brought to the attention of the relevant teams for further consideration. Thank you for sharing your experience with us.

8/10 Bra

Marc

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Place was comfortable enough for a quick one night stop. Staff was friendly and hotel was clean enough. Breakfast was bare bones, we planned to use it but had to go elsewhere.
Bodde här 1 natt i mars 2024
Svar från Manager 7 apr. 2024
Hello Marc,We appreciate your feedback and are glad you found the staff friendly and the hotel clean. We apologize that the breakfast didn't fully meet your expectations. Your comments will be shared with the team for future improvements. Thank you for staying with us.

10/10 Fantastiskt

Michael

Bodde här 7 nätter i mars 2024
Svar från Manager 20 apr. 2024
Hello Michael,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

4/10 Dåligt

Stephanie, Okc

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pictures online were Not of the hotel! Showed multiple choice hot breakfast. Only waffles. Hot tub had no jets. It was like sitting in pool. Spilled substances all over wall. Didn’t treat entrance. When it snowed. Covered in ice. Not friendly.
Bodde här 5 nätter i mars 2024
Svar från Manager 29 mars 2024
Hello Stephanie,We apologize that your expectations were not met. We appreciate your feedback and will use it to improve our services. We hope you will consider staying with us again in the future for a more enjoyable experience.

6/10 Okej

Stephanie, Okc

Bodde här 1 natt i mars 2024
Svar från Manager 18 apr. 2024
Hello Stephanie, We apologize for any shortcomings during your stay. Please feel free to contact us directly to discuss your experience further. Your satisfaction is our priority.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, quite property, and comfortable bed.
Bodde här 2 nätter i mars 2024
Svar från Manager 27 mars 2024
Hello Jennifer,We are thrilled to hear that you enjoyed our ideal location and peaceful atmosphere, along with our cozy beds. Your feedback is greatly appreciated, and we hope to welcome you back soon for another wonderful stay.

10/10 Fantastiskt

Rodney

Reste med familj och småbarn, Reste i grupp, Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a clean hotel room and that’s what really counts for me (5stars). During busy hours you can hear people, but at night time, quiet and peaceful. Everyone that worked there was friendly and helpful.Great place to stay. No complaints.
Bodde här 1 natt i mars 2024
Svar från Manager 22 mars 2024
Hello Rodney,We are delighted to hear you had a quiet and peaceful stay with us and that our staff provided friendly and helpful service. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.

8/10 Bra

Roger, Valley City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very flexible - booked at the last minute in a blizzard, and the employees were very helpful.
Bodde här 1 natt i mars 2024
Svar från Manager 22 mars 2024
Hello Roger,We are pleased to hear that our team was able to assist you during your stay, even in challenging weather conditions. We appreciate your kind words and hope you had a comfortable experience overall. Should you have any future accommodation needs, please do not hesitate to reach out.

2/10 Väldigt dåligt

Max

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Full of homeless and completely disgusting.
Bodde här 1 natt i februari 2024
Svar från Manager 18 mars 2024
Hello Max, We regret to hear about your experience. Your feedback is important to us, and we encourage guests to reach out to management with any concerns. Thank you for sharing your thoughts with us.

2/10 Väldigt dåligt

Josette

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Poor customer service when we checked in and room deposit to high abd our room smelt like cigar or something else
Bodde här 1 natt i mars 2024
Svar från Manager 18 mars 2024
Hello Josette, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to review our check-in procedures and room conditions. If you have any further concerns, please reach out to our management team directly. Your satisfaction is important to us, and we appreciate you bringing these issues to our attention.

4/10 Dåligt

Michael

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Positive: wonderful middle-easternwest-asian hospitality. Everyone I encountered represented the Quality Inn brand well. The shower water was hot and the sheets seemed clean. Negatives: the immediate surroundings are sketchy. There's an encampment in the adjoining parking lot. The general property condition is poor. It's not Arabian Gulf state guest worker bad but if you're looking for ambiance, this ain't it. Also, the bathroom vanity had some sort of spooge on it and there was black mold around the tub.
Bodde här 3 nätter i mars 2024
Svar från Manager 17 mars 2024
Hello Michael,We appreciate your kind words about our hospitality and cleanliness. We apologize for any concerns about the surroundings and property condition you experienced. Your feedback is valuable for us to improve our services further. Our team will address the areas mentioned to ensure a more pleasant stay for our future guests.

2/10 Väldigt dåligt

David

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The alarm went off in the middle of the night one time each day other than that it was good
Bodde här 2 nätter i mars 2024
Svar från Manager 16 mars 2024
Hello David,We're glad to hear you had an overall positive experience during your stay. For any future visits, feel free to reach out to our team before your arrival to discuss room preferences for a seamless stay. Thank you for sharing your feedback with us.

2/10 Väldigt dåligt

Haley

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A main reason I picked this hotel was location and the fact it had a pool for my son. The pool was closed for maintenance. On top of that the room was gross, the walls were disgusting, the ceiling had a mystery red stain (looked like blood), I could go on but you get the idea. The cleaners even have the audacity to have an envelope for tips… Eating area is so small and inconvenient for multiple families to grab food and enjoy. There’s so many more hotels in the area, stay at one of those.
Bodde här 1 natt i februari 2024
Svar från Manager 12 mars 2024
Hello Haley, We regret to hear about the challenges you faced during your recent stay. Our team strives to provide a pleasant experience for all our guests. Your feedback is important to us and has been shared with the relevant departments for review and improvement. We appreciate your understanding and hope you will consider reaching out to our management with further details for a more personalized resolution.

6/10 Okej

Ami

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
It appears they updated mattress and furniture however the old mattresses and furniture were all behind the hotel. Kind of a eye sore. Beds were comfortable and room was clean. There were small holes in the walls that needed fixed and it needed a paint job. It looks as if they are remodeling though. Over all though it served our needs for the night. They do offer breakfast in the morning which is nice. The staff was nice.
Bodde här 1 natt i mars 2024
Svar från Manager 12 mars 2024
Hello Ami, Thank you for sharing your recent experience with us. We appreciate your feedback on the improvements and the comfort of your stay. Our team is dedicated to providing a pleasant stay for all our guests, and we are glad to hear you enjoyed our amenities. Your comments on areas that need attention have been noted for future enhancements. We hope to welcome you again on your next visit.

6/10 Okej

Chelsea

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not the cleanest. Not many options for breakfast. Smoke alarm without the face or batteries.
Bodde här 3 nätter i februari 2024
Svar från Manager 5 mars 2024
Hello Chelsea, We appreciate your feedback and regret to hear about your experiences. We strive to maintain high cleanliness standards and continuously improve our offerings. Your concerns will be shared with the relevant teams for further review and enhancement.

8/10 Bra

Henry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.Great price for the quality of the hotel. excelent .breakfast..
Bodde här 2 nätter i februari 2024
Svar från Manager 27 feb. 2024
Hello Henry,We appreciate your positive feedback on the hotel's quality and breakfast offerings. We strive to offer great value to all our guests. If you have any further comments or suggestions, please do not hesitate to reach out.

6/10 Okej

Jennifer

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Manager 17 feb. 2024
Hello Jennifer,We regret to hear that your recent experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

6/10 Okej

Bruce

Bodde här 1 natt i februari 2024
Svar från Manager 16 feb. 2024
Hello Bruce,We strive to provide exceptional experiences for our guests and we regret to hear that your stay fell short of expectations. We encourage you to reach out to our team directly so we can address any concerns you may have had. We appreciate your time and hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Vicente

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Manager 10 feb. 2024
Hello Thomas,Thank you for choosing our hotel for your stay. We appreciate your rating and we hope you had a pleasant experience. If you have any feedback or suggestions, we would love to hear them. Please feel free to reach out to us directly.

6/10 Okej

JULIE

Bodde här 1 natt i februari 2024
Svar från Manager 10 feb. 2024
Hello JULIE,Thank you for choosing to stay with us. We value your experience and would appreciate any feedback you may have to help us improve. Please reach out to our hotel directly so we can address any concerns or issues you may have encountered during your visit. We hope to have the opportunity to exceed your expectations in the future.

10/10 Fantastiskt

Kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the staff here . They were great and always ready to help . The room was great. The only bad thing was the toilet was so really short . But everything else was great
Bodde här 2 nätter i februari 2024
Svar från Manager 6 feb. 2024
Hello Kimberly,Thank you for sharing your kind words about our staff. We appreciate your feedback and are delighted to hear that you found them helpful. We're glad you enjoyed your room as well. We apologize for any inconvenience caused by the height of the toilet. Your feedback is valuable, and we will take it into consideration as we strive to improve our facilities.

10/10 Fantastiskt

John

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Front deskwoman always really pleasant
Bodde här 1 natt i februari 2024
Svar från Manager 3 feb. 2024
Hello John,Thank you for your feedback regarding our front desk staff. We pride ourselves on providing excellent customer service, and we are delighted to hear that the front deskwoman was always pleasant during your stay. We appreciate your positive comments and look forward to welcoming you back in the future.

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Manager 2 feb. 2024
Hello Jeffrey,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that your experience was a good one. If there is anything we can do to further improve your future visits, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Antionette

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very rude deposit out rage to much miss print of deposit
Bodde här 1 natt i januari 2024
Svar från Manager 1 feb. 2024
Hello Antionette, We apologize for any inconvenience caused by the deposit. We strive to provide clear information about our policies and will address any discrepancies. Should you have any further concerns, please contact our management.

2/10 Väldigt dåligt

nicole

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room walls were filthy like black sut from a fire. Found a dirty washcloth in under the chair cousion. The furniture was all mmm... stuck on with that double sided tape, since removed it took or left a different surface that was not a part of that furniture. (You could see exactly where everything was adhered to surface)Had no remote for the t.v. when I asked,I had to wait over an hour for a replacement that didnt even have batteries, another trip down to reception and I was feeling like I was a bother to them. The phone to call reception did not work 😒 😑 😐 😕 🙄 😫 heater/a.c was a hit-n-miss. My door to has light on all four of the corners shining threw. It was so crooked in that door jam. Room was nothing close to what was even shown in pictures. Now we have stayed a few times before, property was nice and clean. No homeless in parking lot, nothing of what we mentioned above. This time WILL be our final time with this property. Im upset and disappointed,disgusted...Happy Birthday to me!!!
Bodde här 1 natt i januari 2024
Svar från Manager 31 jan. 2024
Hello nicole, We apologize for the inconvenience you experienced during your recent stay. We take cleanliness and maintenance seriously and will address these issues with our housekeeping team immediately. We regret any delays in providing a replacement remote and the inconvenience caused by the phone not working. Your feedback is valuable to us, and we appreciate your loyalty in the past. We hope you consider giving us another chance to provide a better experience in the future.

10/10 Fantastiskt

Jaena

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Manager 27 jan. 2024
Hello Jaena,We are delighted to hear that you had a fantastic experience during your stay at our hotel! We are committed to providing exceptional service to all our guests and we are glad that we exceeded your expectations. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the near future!

10/10 Fantastiskt

Lee Erin

Bodde här 1 natt i januari 2024
Svar från Manager 22 mars 2024
Hello Lee Erin,We are thrilled to hear that you had a fantastic stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another exceptional experience.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value, clean room.
The front desk person was very friendly. Room was clean and smelled of cleaning chemicals. (Better than musty) The bed was sturdy and comfortable and the pillows were thick. The room was not carpeted. The bathroom was clean. Would stay here again.
Bodde här 1 natt i januari 2024
Svar från Manager 22 jan. 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our front desk person to be friendly and that you appreciated the cleanliness of your room. We strive to provide a comfortable stay for all of our guests and we are happy that you found the bed sturdy, comfortable, and the pillows thick. We appreciate your loyalty and look forward to welcoming you back again in the future.

10/10 Fantastiskt

Alberto

Bien
Bodde här 3 nätter i januari 2024
Svar från Manager 20 jan. 2024
Hello Alberto,We apologize for any inconvenience you may have experienced during your stay. Our team always strives to provide the best service possible and we regret that we fell short of your expectations. We appreciate your feedback and will address the issues mentioned to prevent them from happening in the future. If you have any further concerns, please do not hesitate to contact our management directly. Thank you for your understanding.

8/10 Bra

Becky

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Manager 17 jan. 2024
Hello Becky,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you had a good experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

2/10 Väldigt dåligt

Kathlene

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The site says 150 .00 incidental deposit when you go to check in they tell you its 200.00 cash only incidnetal deposit. The hotel beds and sheets smell horrible. The heater did not even heat the room so we were cold all night. They started cleaning the room before we had our stuff out of the room we were not even checked out yet. The breakfast is mainly cereal with milk that tasted bad. Inwould not reccomend this place to anyone.
Bodde här 1 natt i januari 2024
Svar från Manager 17 jan. 2024
Hello Kathlene,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Regarding the incidental deposit, we regret any miscommunication that may have occurred. As for the cleanliness and smell of the beds and sheets, we take your feedback seriously and will address this with our housekeeping team. We apologize for any interruptions during the check-out process and any discomfort caused by the heater. Regarding breakfast, we appreciate your feedback on the variety and taste. We value your comments and will use them to improve our services.

4/10 Dåligt

Laurie

Gillade inte: Renlighet och boendets skick och faciliteter
A big bug just crawled onto my blankets as I was sitting in bed this morning.
Bodde här 1 natt i januari 2024
Svar från Manager 16 jan. 2024
Hello Laurie, Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We highly value the comfort and cleanliness of our rooms, and we will address this issue with our pest control team immediately. Please rest assured that we take this feedback seriously and will continue to ensure the best possible experience for our guests.