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Recensioner av Motel 6 West Des Moines, IA

2 out of 5
Motel 6 West Des Moines, IA
7655 Office Plaza Dr N, West Des Moines, IA

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 282 av 1005 recensioner" "
8 - Bra i betyg. 269 av 1005 recensioner" "
6 - Okej i betyg. 185 av 1005 recensioner" "
4 - Dåligt i betyg. 140 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 129 av 1005 recensioner" "

7,2/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Jacob

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Good Stay. Clean and staff was nice. Only complaint was highway noise
Bodde här 1 natt i maj 2024

6/10 Okej

Sadettin

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Very good place except noise coming from I-80
Bodde här 2 nätter i maj 2024

8/10 Bra

Jonathan

Solid hotel, biggest downside is it’s right next to the highway and can hear the cars
Bodde här 1 natt i maj 2024

8/10 Bra

Elizabeth

Gillade: Renlighet och personal och service
Staff was super nice. Loved Sian. Rooms were really clean upon arrival and left like a billion towels so I didn't need to ask for any more.
Bodde här 2 nätter i maj 2024

8/10 Bra

Aisha

Reste med familjen
The staff very helpful.
Bodde här 1 natt i maj 2024
Svar från Nancy Y. 14 maj 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Väldigt dåligt

Andrea

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Scary people everywhere and soo dirty. The floor was sticky for some reason. The only nice person was a lady that invited us to her room for chicken salad from her mini fridge. We had no sleep due to drunks yelling at all hours outside the hotel and slamming doors in the hallways.
Bodde här 2 nätter i april 2024
Svar från Nancy Y. 14 maj 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Väldigt dåligt

Joan

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was rude and seemed it was inconvenient to do any customer service help. They allow people to park in handicap parking because they have faded paint marking them. They asked me to move my car to the back lot. My bathroom leaked water and flooded the floors and ceiling. They moved me to another room on next floor but didn’t help me move my things as they said they would . I’m disabled. They put me at the far end of hallway then beat on my door once I finally got it to my room to unpack again and demanded the luggage rack back so someone could use it. Mind you I just started to remove my stuff off it. So rude! I was in so much pain. Another patron came by to help me. But no staff.
Bodde här 5 nätter i april 2024
Svar från Nancy Y. 14 maj 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Bra

Michael

Affärsresenär
It’s close to a highway and you can hear motor vehicles all the time day and night
Bodde här 7 nätter i april 2024
Svar från Nancy Y. 14 maj 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very friendly, quick, and efficient, especially at check-in
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 6 maj 2024
Hi Wayne,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Fantastiskt

Kristy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Great price. Didn't realize there was no hairdryer in room and didn't bring one
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 6 maj 2024
Hi Kristy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okej

Mike

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It had a bed. The toilet was ridiculously loud as was traffic. Great for one night stands. Not great for sleep
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 6 maj 2024
Hi Mike, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okej

Sanin

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dark
Bodde här 2 nätter i april 2024
Svar från Brand Experience Team 30 apr. 2024
Hi Sanin, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Fantastiskt

Lorin

Good place
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 30 apr. 2024
Hi Lorin, Thank you for the 5-star rating!Natalie #Team6

2/10 Väldigt dåligt

Corina, camp hill

Reste med familj och småbarn, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I was bitten very badly by BED BUGS. I was at one point a very frequent customer. Over time, conditions seemed to have gotten worse. I often would get itchy sheets with burn holes in them. My last stay there my body was covered in bites. There must have been a nest or something because they got to my foot and ankle the worst. The rooms tend to be dirty even when cleaned. My children often get reprimanded to keep their shoes or socks on because the floor makes your feet pitch black. Since then I have chosen other hotels without bugs to frequent. It sucks too because they really are a budget friendly option with no deposit, but you definitely get what you pay for.
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 30 apr. 2024
Hi Corina, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

10/10 Fantastiskt

Jose

Gillade: Boendets skick och faciliteter
👌
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Jose,Thank you for the perfect rating!! Maz K.#Team6

8/10 Bra

Sheila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I do not have anything that isn't unique
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Sheila,Thank you for the excellent rating!! Maz K.#Team6

10/10 Fantastiskt

Patty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was clean and nice
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Patty,Thank you for the amazing rating!! Maz K.#Team6

10/10 Fantastiskt

JR

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jarvon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice relaxing enjoyed my stay will recommend
Bodde här 7 nätter i mars 2024
Svar från Nancy Y. 17 apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okej

Stan

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a bit noisy. Stan at check in was great. Gave our fur babies treats. Beds were fine. Nice size TV for a motel. Not compared to our 75" but great for a motel. Lol.
Bodde här 1 natt i april 2024
Svar från Nancy Y. 17 apr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bra

John

Gillade: Renlighet och boendets skick och faciliteter
The motel was very clean, the personal that I had dealings with were very professional but I did not have a lot of interaction with them. The only bad part of my stay was there was road construction on the interstate so passing traffic was driving on the rumble strips all night.
Bodde här 1 natt i april 2024
Svar från Nancy Y. 17 apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Väldigt dåligt

Oswaldo

Reste med sin partner
Gillade inte: Renlighet
This place have a lot noise, We are trying to sleep during the night but we can’t because the noise from the I-80 west Traffic is horrible, we hear the cars like we are sleeping outside the Road not in a our Hotel Room , the windows is very Thin and we can hear the noise from outside and the noise from the AC
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 11 apr. 2024
Hi Oswaldo,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Bra

Mike

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024

8/10 Bra

Michael

Reste med familjen
Gillade: Personal och service
The staff was super friendly and I got my room in no time. The room could have been cleaner and it had a weird smell. Not a dirty smell but it must have been the cleaner they used, it was just a little overbearing.
Bodde här 1 natt i mars 2024
Svar från Nancy Y. 19 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bra

Daniel

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 14 mars 2024
Hi Daniel, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

6/10 Okej

Jamie

Bodde här 4 nätter i februari 2024
Svar från Brand Experience Team 29 mars 2024
Hi JamieThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Fantastiskt

Pajebo

Gillade: Bekvämligheter
Great place nice clients loved the stay
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi PajeboWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Value priced hotel in a very nice area.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Michael,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Fantastiskt

Stephen

Reste med familjen
Definitely lower cost but the staff was very friendly and the facility was in the midst of a good upgrade.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Stephen,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okej

Tracy

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 21 feb. 2024
Hi Tracy, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okej

James

While check-in was easy, I wish the windows were more soundproof. I could barely sleep due to the traffic on the interstate.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 14 feb. 2024
Hi James, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Bra

Son

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall of hotel are good but no microwave inside.
Bodde här 3 nätter i januari 2024
Svar från Brand Experience Team 23 jan. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Dåligt

Elliott, Monroe

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Elliott, Monroe

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Surprisingly clean in rooms, nice staff but you get what you pay for. Personally id stay a Super 8 instead bc price is same but this motel 6 is nowhere near as nice s most super 8s. Plus no breakfast at all. Go to ankeny.
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 23 jan. 2024
Hi Elliott, Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Väldigt dåligt

Brittly

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Solo
Weather this helps or not they aren't good for family stays
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 16 jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and smelled good. Staff was friendly.
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 16 jan. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Fantastiskt

Max

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fast service. Clean nice rooms. Very nice!
Easy to check in with fast service. Friendly staff. Clean room.
Bodde här 1 natt i december 2023
Svar från Brand Experience Team 16 jan. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Fantastiskt

Debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in gentleman friendly. Love pets free!
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 16 jan. 2024
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

10/10 Fantastiskt

Miguel

Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is clean comfortable place for a stop along I-80, especially if you travel with pets. A little unfortunate that so many of the travelers don't seem to clean up the messes in the surrounding area!
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 16 jan. 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Bra

frank

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Andrada

Reste med familjen
Fair on all levels
Remodeled, just like in the pictures. Dec 2023 they are still in the process, but the room was new. Comfortable and clean too. For the price, it was good.
Bodde här 1 natt i december 2023
Svar från Brand Experience Team 23 dec. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Väldigt dåligt

Jeanne

Gillade inte: Renlighet och bekvämligheter

8/10 Bra

Laura

Gillade: Personal och service
Gillade inte: Bekvämligheter

8/10 Bra

Laura

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
It was a good place to stay except for the construction they were doing
Bodde här 2 nätter i oktober 2023
Svar från Brand Experience Team 19 dec. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Randolph H

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was clean, convenient, and reasonably priced for a quick one-night stay while traveling back home.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 12 dec. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
One of the nicest Motel 6 we have stayed in.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 12 dec. 2023
Hi Jennifer, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

4/10 Dåligt

John

Affärsresenär
Gillade: Renlighet
We are not handicapped but were given Room 218. This room is as far down the hall as one would try to go if using a wheelchair, walker or cane….. has
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 12 dec. 2023
Hi John, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okej

LuCinda

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I like that it is right off of I-80 so that I don't have to worry about getting lost in West Des Moines cuz I don't know my way around there at all. I didn't like that even though I had requested a specific room I was not able to have that room as it was already occupied and the first room I was put into was a handicap room even though I am not handicapped. The two big issues I had with being put in that room were that it only had a shower and no tub and I do not like a shower because I don't like getting water I my face and the other issue was that it had a door connecting it to the room beside me and since I was a female traveling alone I did not feel comfortable about having a connecting door so I went to the desk and had them move me to a different room which the desk clerk did without to much of an issue with having to do so although he did try to tell me that he put me I a handicap room because that is what I supposedly booked but I don't think I did but I have not checked it yet to see if he was roght.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 5 dec. 2023
Hi LuCinda,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bra

Ona V

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Floor was not clean. Room did not smell, but all hallways smelled like smoke. People were smoking very close to the building entrance.
Bodde här 4 nätter i november 2023
Svar från Brand Experience Team 5 dec. 2023
Hi Ona, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6