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Recensioner av Address Dubai Mall

5 out of 5
Address Dubai Mall
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai PO Box 27443, Dubai

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 92 av 122 recensioner" "
8 - Bra i betyg. 21 av 122 recensioner" "
6 - Okej i betyg. 6 av 122 recensioner" "
4 - Dåligt i betyg. 0 av 122 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 122 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hiroko

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ベルボーイの方が凄く丁寧にいろいろしてくださいました。ありがたかったです。
Bodde här 2 nätter i maj 2024
Svar från Raj Seedeeal 7 maj 2024
Dear Hiroko,Thank you for taking the time to share your recent experience at [Hotel Name] located in Dubai Mall. We are delighted to hear that you had a pleasant stay and that our bellhop provided you with exceptional service.We greatly value your feedback and are thrilled that our team member's politeness and attention to detail contributed to your overall satisfaction. Providing attentive and courteous service is a top priority for us, and we're glad to hear that we met your expectations.We'll be sure to pass along your kind words to our bellhop and the rest of our team. Your appreciation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schönes Hotel. Alles gut geklappt. Upgrade nur gegen Aufpreis und auch sonst keine VIP Leistungen.
Bodde här 5 nätter i april 2024
Svar från Raj Seedeeal 1 maj 2024
Dear Daniel,Thank you for choosing to stay at Address Dubai Mall and for taking the time to provide us with your feedback.We are pleased to hear that overall your stay was satisfactory. However, we regret to learn that the upgrade option was available only for an additional charge and that you did not receive any additional VIP services during your stay.Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide exceptional service and ensure that all our guests feel valued and well taken care of. Your feedback is valuable to us as it helps us identify areas where we can improve and enhance the guest experience.We have taken note of your comments and will review our upgrade procedures and VIP services to ensure that they align with the expectations of our valued guests.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back to Address Dubai Mall in the future, where we can provide you with an even more enjoyable and memorable stay.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Ali

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, accessible to shopping and dining
Bodde här 8 nätter i mars 2024
Svar från Raj Seedeeal 10 apr. 2024
Dear Ali,Thank you for sharing your feedback! We're delighted to hear that you appreciated the convenient location of The Address Dubai Mall Hotel, providing easy access to shopping and dining options.At The Address, we strive to offer our guests a seamless blend of comfort, luxury, and accessibility. Your satisfaction is our priority, and we're thrilled that our location met your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay soon!RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Edwyne

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent experience and thoroughly enjoyed the Club access. The food was delicious and staff very friendly.
Bodde här 3 nätter i april 2024
Svar från Raj Seedeeal 10 apr. 2024
Dear Edwayne,Thank you for sharing your fantastic experience at The Address Dubai Mall Hotel! We're thrilled to hear that you thoroughly enjoyed your Club access and that the food exceeded your expectations.It's wonderful to know that our staff contributed to making your stay memorable with their friendly and attentive service. We'll be sure to pass along your compliments to the team.We look forward to welcoming you back for another excellent experience at The Address Dubai Mall Hotel soon!RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Keiji

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
景色が最高。スタッフの対応や笑顔が素晴らしい。
Bodde här 3 nätter i mars 2024
Svar från Raj Seedeeal 1 apr. 2024
Dear guest,Thank you for your positive review! We're delighted to hear you enjoyed your stay at Address Dubai Mall Hotel. We look forward to welcoming you back soon!RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

MARK PAUL, FPO AE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had the best stay ever! The view of the Burj Khalifa is highly recommended!
Bodde här 2 nätter i mars 2024
Svar från Raj Seedeeal 1 apr. 2024
Dear guest,Thank you for your positive review! We're delighted to hear you enjoyed your stay at Address Dubai Mall Hotel. We look forward to welcoming you back soon!RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Gerd Jürgen, Mainz

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfektes Hotel mit Blick auf den Burj Khalifa Sehr nettes Personal, gutes Essen Club Lounge perfekt und sehr empfehlenswert
Bodde här 10 nätter i februari 2024
Svar från Raj Seedeeal 8 mars 2024
Dear guest,Thank you so much for taking the time to share your wonderful experience at Address Dubai Mall Hotel. We are thrilled to hear that you found our hotel to be perfect, with its stunning view of the Burj Khalifa.It's delightful to know that you had a positive interaction with our staff, and we're pleased to hear that you enjoyed the good food during your stay. Providing exceptional service and culinary experiences are at the core of what we do, and we're glad that we succeeded in making your visit memorable.We're especially pleased to hear that you enjoyed our Club Lounge experience and that you would highly recommend it. Our team works diligently to ensure that our guests have an elevated experience at our Club Lounge, and it's wonderful to hear that it left a lasting impression on you.Thank you once again for choosing Address Dubai Mall Hotel, and we look forward to the pleasure of welcoming you back for another perfect stay in the near future.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

zaid

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Transportation specially, taxi it’s not always available
Bodde här 6 nätter i februari 2024
Svar från Raj Seedeeal 8 mars 2024
Dear guest,Thank you ever so much for taking the time to share your glowing review of your recent stay at Address Dubai Mall Hotel. We are absolutely thrilled to hear that your experience with us was nothing short of exceptional.Your kind words about our hotel are deeply appreciated. We take immense pride in providing top-notch hospitality and ensuring that every guest feels pampered and cared for throughout their stay. It's delightful to know that we succeeded in creating a memorable and enjoyable experience for you.At Address Dubai Mall Hotel, we strive to exceed our guests' expectations at every turn, and we're delighted to learn that we achieved this during your visit. Your feedback is incredibly valuable to us as it motivates us to continue delivering exceptional service to all our guests.We'll be sure to pass along your compliments to our dedicated team members, who work tirelessly to ensure that every aspect of your stay is nothing short of perfection.Once again, thank you for choosing Address Dubai Mall Hotel, and we look forward to welcoming you back for another unforgettable stay in the near future.Warm regards,Raj SeedeealManagement Office

10/10 Fantastiskt

Neeral, Seattle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Raj Seedeeal 1 apr. 2024
Dear guest,Thank you for your positive review! We're delighted to hear you enjoyed your stay at Address Dubai Mall Hotel. We look forward to welcoming you back soon!RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

emi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテル内のアロマの香り癒されてすごく良かった とても清潔なホテルです キッズルームも充実していました ドバイモールとホテルが直結していて とても便利でした
Bodde här 6 nätter i februari 2024
Svar från Raj Seedeeal 22 feb. 2024
Dear Emi,Thank you for taking the time to share your feedback regarding your recent stay at Address Dubai Mall Hotel. We are delighted to hear that your experience with us was enjoyable and that you found several aspects of our hotel to your satisfaction.Your kind words regarding the relaxing aromatic scent throughout the hotel and our commitment to cleanliness are greatly appreciated. Creating a welcoming and comfortable environment for our guests is of utmost importance to us, and we are thrilled that you found the ambiance conducive to relaxation.Additionally, we are pleased to learn that your children enjoyed our well-stocked kids' room. Ensuring that families have a memorable and comfortable stay is a priority for us, and we are glad that we could cater to the needs of your little ones during your time with us.Furthermore, we agree that our direct connection to Dubai Mall offers unparalleled convenience for our guests. We understand the importance of easy access to shopping, dining, and entertainment options, and we are delighted that you found our location to be advantageous.Thank you once again for choosing Address Dubai Mall Hotel for your accommodation needs. Should you plan to visit Dubai again in the future, we would be honored to welcome you back and provide you with another exceptional experienceregards,Raj SeedeealManagement Office

8/10 Bra

Ambreen

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It is a beautiful hotel. The price is pretty high. With such high prices you want everything to be perfect. Our bathroom had a lot of issues and we had to call maintenance a lot. Amenities are pretty basic but overall views from hotel are great
Bodde här 4 nätter i februari 2024
Svar från Raj Seedeeal 20 feb. 2024
Dear Ambreen,Thank you for taking the time to share your feedback about your recent stay at Address Dubai Mall. We appreciate your kind words about our beautiful hotel and stunning views.We understand that our prices reflect the quality and experience we aim to provide, and we regret to hear that your stay did not meet your expectations in terms of the value received. Please know that we take your comments seriously, and we are continuously working to ensure that our guests receive the best possible experience during their stay with us.We apologize for the issues you encountered with your bathroom and the inconvenience of having to call maintenance multiple times. Please rest assured that we have taken note of your feedback and will address these issues promptly to ensure that they are resolved to our guests' satisfaction.Regarding the amenities, we appreciate your feedback and will certainly take it into consideration as we strive to continuously improve our offerings to better meet the needs and expectations of our guests.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back to Address Dubai Mall in the future and provide you with an experience that exceeds your expectations.Regards,Raj SeedeealManagement Office

10/10 Fantastiskt

Shelley, Queen Creek

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is right off the mall with its own tunnel, so there is easy access. Breakfast was good too!
Bodde här 3 nätter i januari 2024
Svar från Raj Seedeeal 9 feb. 2024
Dear ShelleyThank you for sharing your recent experience at Address Dubai Mall Hotel. We are thrilled to hear that you found our location to be conveniently situated right off the mall, with easy access via our own tunnel.Ensuring our guests have seamless access to The Dubai Mall and surrounding attractions is a priority for us, and we are delighted that our location met your needs effectively. We hope this convenience enhanced your overall experience during your stay with us.We're also glad to learn that you enjoyed our breakfast offerings. Our culinary team strives to provide a delightful dining experience, and it's rewarding to hear that our breakfast met your expectations.Thank you for choosing Address Dubai Mall Hotel for your stay. We look forward to welcoming you back soon for another enjoyable experience.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Zehra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relax stay at the Address
The Address hotel has the best location and the view. Room was big with lots of windows and best view of the Burj and the downtown. The decor of the lobby and the room was nice contemporary. I love the scent of the air freshener all over the lobby. Staff is courteous. The restaurant was good for breakfast and the dinner by the infinity pool and the view of the burj. The hotel is connected to the Dubai mall which is very convenient I would highly recommend Address by Dubai mall ( previously called address fountain view)
Bodde här 4 nätter i januari 2024
Svar från Raj Seedeeal 7 feb. 2024
Dear Zehra,Thank you for choosing Address Dubai Mall and for sharing your fantastic experience with us. We are thrilled to learn that you had a memorable stay and enjoyed our prime location, stunning views, spacious rooms, contemporary decor, and impeccable service.We take pride in offering our guests unparalleled views of the Burj Khalifa and the bustling downtown area. It brings us immense pleasure to know that you found the scenery from your room and the infinity pool to be breathtaking.We are also pleased to hear that you appreciated the modern and stylish decor of our lobby and rooms, as well as the delightful scent of the air freshener, which adds to the overall ambiance of the hotel.Our team strives to provide exceptional service to every guest, and we are delighted that you found them to be courteous and attentive throughout your stay.It's wonderful to hear that you enjoyed your dining experiences at our restaurant, both for breakfast and dinner. The infinity pool setting with views of the Burj Khalifa certainly adds to the dining experience, and we are thrilled that you found it to be enjoyable.Lastly, we agree that our connection to Dubai Mall adds convenience and accessibility for our guests, and we are glad that you found it to be beneficial.Thank you for your high recommendation of Address Dubai Mall. We are honored by your praise and look forward to welcoming you back for another exceptional stay in the future.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Jose, Lawrenceville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They went at 9 pm to clean the room
Bodde här 1 natt i januari 2024
Svar från Raj Seedeeal 26 jan. 2024
Dear guest,Thank you for taking the time to share your feedback regarding the cleaning of your room during your recent stay at Address Dubai Mall Hotel. We appreciate your comments and the opportunity to address this matter.We are delighted to hear that you found our room service attentive, even at 9 pm. Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we are pleased to know that our team went above and beyond to meet your expectations.Your positive experience is a testament to our commitment to providing exceptional service. If there's anything else you loved about your stay or any specific details you would like to share, please feel free to let us know.We look forward to the pleasure of welcoming you back to Address Dubai Mall Hotel for another enjoyable stay.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Roofan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall excellent hotel. Conveniently located near Dubai mall and actually connected to the mall through china town. Building is nice and clean. I paid extra to get “fountain views” but ended up on the 16 floor (bottom floor in this hotel) where you can’t actually see the fountains so be careful
Bodde här 8 nätter i januari 2024
Svar från Raj Seedeeal 23 jan. 2024
Dear Roofan,Thank you for sharing your positive overall experience at our hotel. We're glad to hear that you found our location convenient and appreciated the cleanliness of the building. However, we sincerely apologize for any inconvenience regarding the placement of your room on the 16th floor, which affected your view of the fountains. We appreciate your feedback and will review our room categorizations to ensure a more accurate representation in the future. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an improved stay.Best regards,Raj SeedeealManagement Office

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Raj Seedeeal 21 jan. 2024
Dear guest,Thank you for choosing Address Dubai Mall for your recent stay, and for taking the time to share your feedback with us. We are delighted to hear that your stay was very good.At Address Dubai Mall, we strive to provide our guests with exceptional experiences, and your positive feedback reinforces our commitment to excellence. We are pleased to know that you enjoyed your time with us.If there are any specific aspects of your stay that you found particularly satisfying or if there are any suggestions you would like to share for further improvement, we would be grateful for your insights.Once again, thank you for choosing Address Dubai Mall. We look forward to the pleasure of welcoming you back for another enjoyable stay in the near future.Should you have any questions or if there's anything else we can assist you with, please feel free to reach out.Warm regards,Raj SeedeealManagement Office

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Raj Seedeeal 20 jan. 2024
Dear Paul,We sincerely appreciate your fantastic 5-star rating! It's truly rewarding to know that we met or exceeded your expectations during your recent stay at our hotel.Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. Your positive feedback motivates us to continue delivering the highest level of hospitality.Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay.Warm regards,Raj SeedeealManagement Office

10/10 Fantastiskt

Timothy, Clarksburg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Address Dubai Mall is a great hotel, just steps from Dubai Mall. The exit from the hotel is right outside the mall's Chinatown district. The bell service at the entrance was exellent and the check-in was efficient and fast. We stayed in an executive suite which was the size of an apartment and gave us plenty of room to spread out. The balcony also gave a great view of the fountain show. The buffet breakfast had a good selection to suit most tastes and the pastries were outstanding. Also all of the staff were professional, helpful and kind without exception. I would stay again.
Bodde här 2 nätter i januari 2024
Svar från Raj Seedeeal 20 jan. 2024
Dear Timothy,Thank you for taking the time to share your wonderful experience at Address Dubai Mall. We are truly grateful for your kind words and delighted to hear that you enjoyed your stay with us.It's fantastic to know that our hotel's proximity to the Dubai Mall, especially the Chinatown district, added to the convenience of your stay. We're pleased to hear that the bell service at the entrance met your expectations and that your check-in experience was efficient and fast.Staying in our executive suite sounds like it was a delightful experience, and we're thrilled it provided the space and comfort you desired. The balcony offering a great view of the fountain show adds a special touch to the overall experience.We're glad you enjoyed our buffet breakfast with its diverse selection, and we appreciate your kind words about our pastries. Your recognition of our professional, helpful, and kind staff is truly appreciated. We believe that our team plays a crucial role in creating memorable experiences for our guests, and your feedback reaffirms their hard work.It would be our pleasure to welcome you back for another stay. If there's anything specific you would like for your next visit, please feel free to let us know.Thank you once again for choosing Address Dubai Mall, and we look forward to hosting you again soon.RegardsRaj SeedeealManagement Office

10/10 Fantastiskt

Jose, Lawrenceville

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The view from the room to the Burj Khalifa is beautiful What I didn't like was the cleaning room personal getting in my room at 9 PM to Clean the room when we where sleeping and happens twice the rest. Very good excelent restaurant Nazca very good food and view
Bodde här 1 natt i januari 2024
Svar från Raj Seedeeal 23 jan. 2024
Dear Jose,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the beautiful view of the Burj Khalifa from your room and had a positive dining experience at our restaurant, Nazca. However, we sincerely apologize for any inconvenience caused by our cleaning personnel entering your room at 9 PM, disturbing your rest. This falls short of our standards, and we appreciate you bringing it to our attention. Rest assured, we will address this matter to ensure a more seamless and comfortable experience in the future. We value your insights and hope to have the opportunity to welcome you back for an improved stay.Best regards,Raj SeedeealManagement Office

10/10 Fantastiskt

Ricky

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Breathtaking Views
Our stay at this hotel was nothing short of amazing. The location was superb, just steps away from the main attraction, with a staff that was both friendly and helpful . The hotel's exceptional cleanliness, style, and spaciousness added to the overall experience. The service was top-notch, and the food was delicious, albeit a bit pricey. However, the stunning views more than made up for it. The well-equipped and cozy room also contributed to a comfortable stay. Overall, we were extremely satisfied with my visit and look forward to returning for a longer stay in the future.
Bodde här 2 nätter i januari 2024
Svar från Raj Seedeeal 14 jan. 2024
Dear guest,We would like to express our deepest gratitude for your incredibly positive feedback regarding your recent stay at our hotel. It warms our hearts to learn that your experience was nothing short of amazing.The fact that you found our location superb and just steps away from the main attractions is fantastic to hear. Our team takes great pride in providing friendly and helpful service, and it's rewarding to know that our efforts have made a positive impact on your stay.Your appreciation for the exceptional cleanliness, style, and spaciousness of our hotel is truly motivating. We are pleased to have contributed to a comfortable experience, and your kind words about the top-notch service and delicious food are greatly appreciated.We understand your feedback about the pricing of our food and assure you that we constantly review our offerings to ensure they align with our guests' expectations. We are thrilled that the stunning views, well-equipped rooms, and cozy ambiance added to the overall satisfaction of your visit.Thank you once again for choosing our hotel, and we look forward to the pleasure of welcoming you back for a longer stay in the future. If there are any specific preferences you have for your next visit, please feel free to let us know, and we will do our best to accommodate them.Warm regards,Raj Seedeeal Management office

10/10 Fantastiskt

Amit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i december 2023
Svar från Raj Seedeeal 27 dec. 2023
Dear Amit,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at Address Fountain Views. Your kind words inspire and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay.Warm regards,Raj SeedeealManagement OfficeAddress Fountain Views

10/10 Fantastiskt

ABDULLA

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel's location was convenient, allowing easy access to Dubai Mall. The service provided by the staff was outstanding, with a warm and welcoming attitude. Overall, it was an exceptional stay that exceeded my expectations. Highly recommended!
Bodde här 6 nätter i december 2023
Svar från Raj Seedeeal 27 dec. 2023
Dear Abdulla,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at Address Fountain Views. Your kind words inspire and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay.Warm regards,Raj SeedeealManagement OfficeAddress Fountain Views

6/10 Okej

Abdulrahman

Bodde här 9 nätter i december 2023
Svar från Raj Seedeeal 27 dec. 2023
Dear Abdulrahman,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at Address Fountain Views. Your kind words inspire and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay.Warm regards,Raj SeedeealManagement OfficeAddress Fountain Views

10/10 Fantastiskt

Jaklin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the best hotel we’ve ever stayed at. Everything is pristine, classy, well designed and very carefully taken care of. The staff is incredible - starting with Amins hospitality at checkin and with Askar’s kind greeting at the breakfast every morning, this stay was nothing short of incredible. Aziz was kind enough to help us with our luggage without us even asking - this is the epitome of hospitality.
Bodde här 3 nätter i november 2023
Svar från Mohammed Kaddoura 13 nov. 2023
Dear Jaklin,Thank you for choosing to stay with us at Address Fountain Views.I am delighted to learn of your experience with us and I thank you for recognizing the hotel's facilities and our team’s dedication to service. Please know that I have shared your kind comment with our team.Thank you once more and we all look forward to welcoming you back soon.Kind regards,Mohammed KaddouraManagement Office

10/10 Fantastiskt

Paula

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is convenient to the Dubai mall which connects to a lot of tourist attractions
Bodde här 5 nätter i oktober 2023
Svar från Mohammed Kaddoura 7 nov. 2023
Dear guest,Thank you so much for your wonderful review of our property.My team and I truly appreciate reading such fantastic feedback and it’s always great to hear that our focus on guest service satisfaction is paying off. I sincerely hope that we will have the opportunity to welcome back soon. Kind regards,Mohammed KaddouraManagement Office

10/10 Fantastiskt

nathalie

Bodde här 4 nätter i oktober 2023
Svar från Mohammed Kaddoura 5 dec. 2023
Dear guest,Thank you for choosing to stay with us at Address Fountain Views.I am delighted to learn of your experience with us and I thank you for recognizing the hotel's facilities and our team’s dedication to service. Please know that I have shared your kind comment with our team.Thank you once more and we all look forward to welcoming you back soon.Kind regards,Mohammed KaddouraManagement Office

2/10 Väldigt dåligt

teofilo

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service of staff
Bodde här 2 nätter i oktober 2023
Svar från Mohammed Kaddoura 24 okt. 2023
Dear guest,I am sorry to see that your experience was less than satisfactory. I have investigated details of your visit at Address Fountain Views and will directly connect with you to discuss.Thank you and i wish you a pleasant day aheadRegards,Mohammed Kaddoura Management Office

10/10 Fantastiskt

SERGEY, Vancouver

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stellar service through and through
Bodde här 1 natt i oktober 2023
Svar från Mohammed Kaddoura 9 okt. 2023
Dear guest,Thank you for your kind review, it is truly appreciated. It’s lovely to hear such astounding comments from well-travelled guests.I will be passing your positive comments to our team members - who worked tirelessly and passionately to provide the best service at all times. It’s always nice to praise the team for their hard work, so I thank you kindly for providing that opportunity. I look forward to welcome back for another wonderful stay at Address Fountain Views Dubai. Best regards,Mohammed KaddouraManagement Office

10/10 Fantastiskt

Jun

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Mohammed Kaddoura 7 nov. 2023
Dear guest,Thank you so much for your wonderful review of our property.My team and I truly appreciate reading such fantastic feedback and it’s always great to hear that our focus on guest service satisfaction is paying off. I sincerely hope that we will have the opportunity to welcome back soon. Kind regards,Mohammed KaddouraManagement Office

8/10 Bra

Ken

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel downtown
Had a very nice stay at AFW. The hotel is located perfectly downtown with directly access to Dubai Mall. The breakfast was very good, the rooms are nice and the hotel appears new and clean. Only minus was I didn’t get the 20% discount on one foodorder as a Hotel.com VIP member.
Bodde här 6 nätter i september 2023
Svar från Mohammed Kaddoura 9 okt. 2023
Dear guest,Thank you for your kind review, it is truly appreciated. It’s lovely to hear such astounding comments from well-travelled guests.I will be passing your positive comments to our team members - who worked tirelessly and passionately to provide the best service at all times. It’s always nice to praise the team for their hard work, so I thank you kindly for providing that opportunity. I take note on your comments on discount not being extended for your food order. My team will be in contact with you to discuss this. I look forward to welcome back for another wonderful stay at Address Fountain Views Dubai. Best regards,Mohammed KaddouraManagement Office

10/10 Fantastiskt

ahmad

Bodde här 3 nätter i september 2023
Svar från Mohammed Kaddoura 9 okt. 2023
Dear guest,Thank you for your kind review, it is truly appreciated. It’s lovely to hear such astounding comments from well-travelled guests.I will be passing your positive comments to our team members - who worked tirelessly and passionately to provide the best service at all times. It’s always nice to praise the team for their hard work, so I thank you kindly for providing that opportunity. I look forward to welcome back for another wonderful stay at Address Fountain Views Dubai. Best regards,Mohammed KaddouraManagement Office

10/10 Fantastiskt

Jamilah, Irvine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Mohammed Kaddoura 7 nov. 2023
Dear guest,Thank you so much for your wonderful review of our property.My team and I truly appreciate reading such fantastic feedback and it’s always great to hear that our focus on guest service satisfaction is paying off. I sincerely hope that we will have the opportunity to welcome back soon. Kind regards,Mohammed KaddouraManagement Office

6/10 Okej

Vanessa

Reste i grupp
Leider habe ich mich im Datum vertan, sodass ich einen Tag zu spät anreiste. Das Clubzimmer hatten wir nur für diesen einen Tag gebucht, es war ein Geschenk. Keine Diskussion, mein Fehler. Allerdings fand ich den Umgang mit dieser Situation nicht sehr schön gelöst. Man vertröstete uns, wir sollten warten.Vom Hotel gab es allerdings keine weiteren Anstrengungen uns weiter zu helfen oder eine Rückmeldung zu geben. Man versprach uns, uns per E-Mail oder telefonisch zu kontaktieren, ob es noch zu einer Umbuchung kommen kann. Gut, dass wir uns nach ca 1 Stunde warten dazu entschlossen das Hotel zu verlassen, denn sonst säßen wir bis heute noch in der Lobby. Ein Anruf oder eine E Mail gab es bis heute nicht. Schade, von so einem luxuriösen Hotel hätte ich mir etwas mehr versprochen. Vanessa W.
Svar från Mohammed Kaddoura 15 sep. 2023
Dear Ms. Vanessa,I truly apologize for your experience. Our records indicate your stay dates were lapsed by one day and consequently your arrival was recorded as no show. I take your comments about how your interaction with the front desk team members was mismanaged seriously. After receiving your review, i have launched a detailed investigation and we are trying to get in contact with you. I have your email address on record and will contact you privately to discuss on your experience.Thank you and with renewed apologiesMohammed KaddouraManagement Office

10/10 Fantastiskt

Louie Jay, vallejo

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
“I recently had the pleasure of staying at Address Fountain Views, and I must say, it was an exceptional experience from start to finish. The service provided by the staff was nothing short of 5-star quality. From the moment I arrived, I was greeted with a warm and welcoming smile, and this level of hospitality continued throughout my entire stay. The staff went above and beyond to ensure that every aspect of my visit was comfortable and enjoyable. They were attentive to my needs and were always ready to assist with any request I had. Whether it was arranging transportation, providing dining recommendations, or simply offering a friendly conversation, their professionalism and friendliness were outstanding. One standout feature was the genuine care and interest the staff took in ensuring that I had a memorable stay. It’s rare to encounter such a dedicated team that consistently provides top-notch service with a personal touch. It truly made my stay at Address Fountain Views a memorable one. In addition to the exceptional staff, the hotel itself was immaculate and well-maintained. The luxurious amenities and attention to detail added to the overall experience. From the comfortable rooms to the exquisite dining options, everything exceeded my expectations. I want to express my heartfelt gratitude to the incredible the club lounge staff (Virginie & nyasha) and buggy driver (Abid). Your dedication to providing exceptional service during my stay was truly remarkable.
Bodde här 1 natt i september 2023
Svar från Mohammed Kaddoura 15 sep. 2023
Dear guest,Thank you for your kind review, it is truly appreciated. It’s lovely to hear such astounding comments from well-travelled guests.I will be passing your positive comments to our team members - who worked tirelessly and passionately to provide the best service at all times. It’s always nice to praise the team for their hard work, so I thank you kindly for providing that opportunity. I look forward to welcome back for another wonderful stay at Address Fountain Views Dubai. Best regards,Mohammed KaddouraManagement Office

10/10 Fantastiskt

Dr Karamo

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Second time in this wonderful place. Everything was nice and fine. I’ll surely return. I strongly recommend this place.
Bodde här 6 nätter i augusti 2023
Svar från Mohammed Kaddoura 30 aug. 2023
Dear Dr. Karamo,Thank you for your loyalty to Address Fountain Views. I am super delighted to read from your review that you had a memorable stay again. We loved looking after you and looking forward to seeing you again soonRegardsMohammed KaddouraManagement Office

10/10 Fantastiskt

natashia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love love the place, great staff.. clean, great location, pool is nice.. would stay again.
Bodde här 3 nätter i augusti 2023
Svar från Mohammed Kaddoura 21 aug. 2023
Dear Natashia,Thank you so much for your review of your stay at Address Fountain Views. I am pleased to learn you had a great stay. We look forward to seeing to stay with us again.Kind regardsMohammed KaddouraManagement Office

10/10 Fantastiskt

Laurent

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel superbe et très bien placé avec un personnel très attentionné et au top
Bodde här 2 nätter i augusti 2023
Svar från Mohammed Kaddoura 19 aug. 2023
Dear Laurent,Thank you for your feedback to Address Fountain Views, I am pleased you had a great stay with us. See you again soon.RegardsMohammed KaddouraManagement Office

10/10 Fantastiskt

loulwah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New and clean
Amazing staff and helpful. Clean rooms and new
Bodde här 1 natt i augusti 2023
Svar från Mohammed Kaddoura 16 aug. 2023
Dear guest,Thank you for your review and comments about your stay with us. We look forward to welcoming you back soonRegardsMohammed KaddouraManagement Office

10/10 Fantastiskt

Eya

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
À worth staying hotel
Very good location for downtown area… excellent service… santos in reception was exceptional and very welcoming. He has provided with upgraded room with view on the fountain and lunch and diner buffet in the lounge. Very good experience!
Bodde här 2 nätter i juli 2023
Svar från Mohammed Kaddoura 6 aug. 2023
Dear Eya,Thank you for your rating. We are happy that we are able to delight you during your visit. Thank you once more and we are all looking forward to welcoming you back soon!Kind Regards,Mohammed KaddouraManagement Office

6/10 Okej

NAILA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No room upgrade No vip benefits
Bodde här 2 nätter i juli 2023
Svar från Mohammed Kaddoura 31 juli 2023
Dear Naila,Thank you for your rating.We are happy that we are able to delight you during your visit.Thank you once more and we are all looking forward to welcoming you back soon!Kind Regards,Mohammed KaddouraGeneral Manager

10/10 Fantastiskt

PAUL

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is amazing with incredible views. The staff is amazing, everyone we intereacted was fantastic. They serve a delicious breakfast and the pool is incredible too. I would also like to make mention of Santosh who made our stay even more incredible. Thank you highly recommended this hotel to any one visiting dubai. Easy access to dubai mall, Burj khalifa. And fountains. Excellent location.
Bodde här 2 nätter i juli 2023
Svar från Mohammed Kaddoura 30 juli 2023
Dear Paul,Thank you for this great review that you have posted.Receiving a wonderful review from a satisfied guest following their experience truly delights us all. We are delighted to read that our view, our location and our team especially Santosh had made such a positive impression on you during your visit.Once again thank you for this amazing review.Kind Regards,Mohammed KaddouraGeneral Manager

8/10 Bra

mohamed

Bodde här 1 natt i juni 2023
Svar från Mohammed Kaddoura 3 juli 2023
Dear mohamed,Thank you for your rating.We are happy that we were able to delight you during your visit.Thank you once more and we are all looking forward to welcoming you back soon!Kind regards,Mohammed KaddouraHotel Manager

10/10 Fantastiskt

Bahman

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Hotel in Downtown Dubai. The team tried their best to provide me high grade services. Best Five Star Hotel I have experienced in Dubai so far, and I experienced already a few.
Bodde här 15 nätter i juni 2023
Svar från Ravi | Quality & Brand Experience 29 juni 2023
Dear Bahman,Thank you for your kind review of Address Fountain Views hotel and your experience. I have shared your comments with my team and they are thrilled to learn how so well their efforts are received. Thank you againRavi Subbiah Quality & Brand ExperienceAddress Fountain Views, Dubai

2/10 Väldigt dåligt

Stefanos

Bodde här 6 nätter i maj 2023
Svar från Mohammed Kaddoura 3 juli 2023
Dear Stefanos,It is with disappointment that I read that we did not meet your expectations. I apologize for your poor experience and would like to assure you that your comments have been escalated to the relevant teams and will be addressed accordingly.Thank you once more and we are all looking forward to welcoming you back soon!Kind regards,Mohammed KaddouraGeneral Manager

10/10 Fantastiskt

Mohamed Lamine

Bodde här 15 nätter i april 2023
Svar från Mohammed Kaddoura 11 maj 2023
Dear Mohamed Lamine,Thank you for your 5 star rating.We are happy that we are able to delight you during your visit.We look forward to welcoming you back soon.Kind Regards,Mohammed KaddouraGeneral Manager

10/10 Fantastiskt

viorel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
best hotel we ever staid at.
Bodde här 3 nätter i maj 2023
Svar från Mohammed Kaddoura 11 maj 2023
Dear viorel,Thank you for your 5 star rating.We are happy that we are able to delight you during your visit.We look forward to welcoming you back soon.Kind Regards,Mohammed KaddouraGeneral Manager

10/10 Fantastiskt

Ahmad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was accommodating and very friendly.
Bodde här 8 nätter i februari 2023
Svar från Mohammed Kaddoura 3 mars 2023
Dear Ahmad,Thank you for your kind review, it is truly appreciated.I will be passing your positive comments to our team members who worked tirelessly and passionately to provide the best service at all times. It’s always nice to praise the team for their hard work, so I thank you kindly for providing that opportunity.I look forward to welcome back for another wonderful experience at Address Fountain Views Dubai.Best regards,Mohammed KaddouraGeneral Manager

10/10 Fantastiskt

samir

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All perfect
Bodde här 1 natt i februari 2023
Svar från Mohammed Kaddoura 28 feb. 2023
Dear samir,Thank you for your 5 star rating.We are happy that we were able to delight you during your visit.Thank you once more and we are all looking forward to welcoming you back soon!Kind regards,Mohammed KaddouraHotel Manager

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing!
Amazing place! Amazing view ! Loved it
Bodde här 2 nätter i februari 2023
Svar från Mohammed Kaddoura 23 feb. 2023
Dear Eric,Thank you for your rating.We are happy that we were able to delight you during your visit.Thank you once more and we are all looking forward to welcoming you back soon!Kind regards,Mohammed KaddouraGeneral Manager

10/10 Fantastiskt

Luana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2023
Svar från Mohammed Kaddoura 23 feb. 2023
Dear Luana,Thank you for your rating.We are happy that we were able to delight you during your visit.Thank you once more and we are all looking forward to welcoming you back soon!Kind regards,Mohammed KaddouraGeneral Manager