Sängtillbehör av högsta kvalitet och minibar

Recensioner av Fairmont Dubai

5 out of 5
Fairmont Dubai
Sheikh Zayed Road, Dubai

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 599 av 1000 recensioner" "
8 - Bra i betyg. 244 av 1000 recensioner" "
6 - Okej i betyg. 77 av 1000 recensioner" "
4 - Dåligt i betyg. 39 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ali Shayan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Grymt!
Fantastiskt, fick en gratis uppgradering. Personalen var väldigt trevliga och hjälpsamma.
Bodde här 1 natt i juli 2021
Svar från Fairmont Dubai 17 aug. 2021
Dear Ali Shayan, Thank you for sharing your feedback on your recent stay at Fairmont Dubai. We are glad to know that you were pleased with the upgrade and the service provided by the staff during your stay. We highly value your feedback as it will help us serve you better. Again, thank you and we look forward to welcoming you back soon. Warm Regards, Fairmont Dubai

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra val
Bra läge i Dubai, ljudisolerade rum och utmärkt service.
Bodde här 3 nätter i november 2019
Svar från Med vänliga hälsningar, Fairmont Ajman Team 8 dec. 2019
Kära Susanne, Tack för att ni tog er tid att recensera er upplevelse. Tack igen för dina vänliga ord, vi hoppas att ha nöjet att välkomna dig tillbaka snart.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge nära skyskrapor, city och galleria. Fint hotell med bra service. Mindre poolhäng vilket kunde varit lite större.
Bodde här 2 nätter i november 2019
Svar från Kind Regards, Fairmont Dubai Team 28 nov. 2019
Dear valued guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

10/10 Fantastiskt

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel - I will be back
For a shorter business trip to Dubai, Fairmont is a perfect place. Close to the airport, close the the convention area, close to shopping and close to the tourist attractions. Been there three times this year and during my last stay I got and upgrade and got a two bedroom room with a great meetings space. Solved several meeting issues for me. Quality of the hotel is great, the crew is very service minded. Breakfast is nice and a lot to chose from - and if you have time - test the buffé lunch, it is fantastic. I spent one hour in the gym every morning and can not complain about anything there. I will be back.
Bodde här 2 nätter i mars 2019
Svar från Hotel Manager 28 mars 2019
Dear Christer, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

10/10 Fantastiskt

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Magiskt bra i Dubai
Bästa hotell som jag någonsin bott på! Fick i princip en egen lägenhet trots att jag bodde där själv. Bra pubar,bra restaurang och en helt galet exklusiv nattklubb i källaren.
Bodde här 3 nätter i mars 2019
Svar från Hotel Manager 19 mars 2019
Dear Mats, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

6/10 Okej

SLAVICA

Gillade: Renlighet och personal och service
Fairmont hotell
Jag hade stora förväntningar av Fairmont hotell då hotellet fått höga poäng. Det kändes som deras storhetstid var över och hotellet förtjänar inte att kallas för 5 stjärnigt ! Max 4 stjärnor. Rummet vi fick kändes mer som ett enkelrum och övernattningsrum för affärs resenärer. Det fanns en sänglampa, i badrummet fanns det bara toalett artiklar för en person. Tråkigt hotell vid motorvägen. Vi blev störda av bilarna på natten.Detta är inget hotell att längta tillbaka till. Väldigt opersonligt och tråkigt.
Bodde här 4 nätter i februari 2019
Svar från Hotel Manager 19 mars 2019
Dear SLAVICA, Thank you for taking the time to share your feedback and concerns with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. We truly hope to have the chance to welcome you back again in the future, in order to ensure that your expectations will be exceeded.

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Not again
Bad service, 35 min to deliver a spoon that they had forgotten for my soup that I ate in my room. The safe failed to open in the morning so I had to go to my business meeting without my watch and my cash (taxis in Dubai do not take card). Check in at 1.30 in the morning with 10 people before me in the que and some front desk managers asleep in the room behind the check in counter. Please be advised not to take a room towards Conrad hotel, as they have a night club being so loud that you will be disturbed. Fairmont is aware of this but will not inform you!
Bodde här 9 nätter i oktober 2018
Svar från Hotel Manager 19 nov. 2018
Dear Andreas, Thank you very much for your review. It is very important for us to create great memories for our guests. However it seems that your experience with us we didn't do that for you and we do apologize. We would appreciate it very much if you could contact us directly in order to share with us more details about your experience. We look forward to hearing from you, Kind regards, Hotel Manager

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i februari 2018
Svar från Hotel Manager 12 feb. 2018
Dear Jan, Thank you for taking the time to share your review with us. We are glad to learn that your overall stay at our hotel was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager

8/10 Bra

Leif

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Servicenivån
Bra läge om något bullrig trafik. Mycket bra service o bra mat i loungen Fairmont Gold Kommer snabbt till flygplatsen
Bodde här 6 nätter i januari 2018
Svar från Hotel Manager 28 jan. 2018
Dear Leif, Thank you for taking the time to share your review with us. We are glad to learn that your overall stay at our hotel was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fairmont Gold var guld
Super service och Fairmont gold uppgraderingen var värt varenda öre.
Bodde här 3 nätter i december 2017
Svar från Hotel Manager 7 jan. 2018
Dear Guest, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

10/10 Fantastiskt

JK, stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fin och fräsch hotell , kommer absolut att bo där igen . Mycket hjälpsam personal. Min dotter fyllde 10 år den veckan. medans vi var ute och shoppade så hade dem ordnat målning på fönstret,ballonger, kakor och muffins med temat Emoji movie vilket dem hade frågat hennes syster om vad hon ville ha för tema . Stort tack till Yi Zhi Guest Relation Agent
Bodde här 5 nätter i november 2017
Svar från Hotel Manager 10 dec. 2017
Dear JK, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

10/10 Fantastiskt

Agneta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2017
Dear Agneta, Thank you for taking the time to share your review with us. We are glad to learn that your overall stay at our hotel was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 5 feb. 2017
Dear Customer, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

10/10 Fantastiskt

Mathilda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fairmont, Will be back!!
Fantastiskt hotell med exeptionell service! Vi spenderade 5 nätter här, vi var mycket på hotellet vilket inte var något problem alls. Roomservicen var den bästa jag någonsin upplevt, både maten och servicen! Fick allvarliga magproblem och blev tvungen att få sjukpersonal till rummet, läkaren var på rummet efter ett par minuter och ambulansen efter ca 5 min. Dagen efter ringde receptionsansvarig och frågade hur jag mådde och skickade upp gratis mat till rummet. Helt underbara! Gymmet och spaet var grymt, poolerna lika där. Har faktiskt ingenting dåligt att komma med! Bo här!!
Svar från Fairmont Dubai 10 mars 2022
Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel and we look forward to welcome you again in the near future. Best regards, Fairmont Family

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra service generellt men som det brukar i Dubai så var det många rökare i barer och restauranger vikit kan uppfattas som störande. Mycket hjälpsam personal i alla lägen. Det enda jag saknade på rummet var en ordentlig dusch istället för badkar .Jag var där på affärsresa och återkommer gärna.
Svar från Guest relations manager 19 apr. 2016
Kära gäst, Vi är glada att höra att du haft en fantastisk vistelse hos oss. Till er nasta vistelse ber vi er att vanligen saga till vid bokningen att ni vill ha badkar med separat dusch. Vi lovar att vi kommer gora vart basta att ge er dessa typer av rum. Angande rokning och icke-rokning sa ar det bara tillatet i vissa barer men alla vara restauranger ar rokfira. Vi ser fram emot att få välkomna er tillbaka till Fairmont Dubai snart. Med vänliga hälsningar Hotel Manager

4/10 Dåligt

Jesper

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Svar från Guest relations manager 21 mars 2016
Dear Jesper, We are sorry to hear that we did not meet your expectations. We would love to know what exactly went wrong so that we can look into it and address it. Kind regards, Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättetrevligt
Allt med hotellet var jättebra, jättetrevlig personal, bra rum. Det enda problemet var att hotellet inte kunde hitta vår bokning, men var ändå jättetrevliga, och löste problemet. Hotellet är tydligen ett av Dubais äldre hotell, men det märktes inte på inredningen. Vi reste med barn, som är lite för blyga och trötta, men personalen var alltid supertrevlig, och ansträngde sig verkligen för att de skulle trivar
Svar från Guest relations manager 6 mars 2016
Kära gäst, Vi är glada att höra att du haft en fantastisk vistelse hos oss och att du även tyckte om ditt rum, och att hotellets läge är centralt i Dubai. Vi ser fram emot att få välkomna er tillbaka till Fairmont Dubai snart. Med vänliga hälsningar Hotel Manager

8/10 Bra

Lars, Täby

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt för mässdeltagare
Hotellet ligger rakt över "gatan" från DWTC och är perfekt om man är där för att deltaga i mässor/utställningar som ligger där. 5-10 minuters promenad (bro över motorvägen). Som allt i Dubai kostar det. Vi betalade 4.500 SEK per natt och frukosten gick lös på 350:-. Nästa år kommer vi dock, trots priset, att komma tillbaka till samma hotell då det verkligen var prisvärt jämfört med övriga hotell nära WTC (Conrad, Novotel, Ibis).
Svar från Guest relations manager 7 feb. 2016
Dear Lars, Thank you very much for your feedback. We are happy to hear that you enjoyed our location across the Dubai World Trade Centre, and that you are planning to come back. For your next stay, we recommend you to visit Expedia.com where you will be able to find special offers and promotions if you book in advance. Kind regards, Hotel Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Guest relations manager 16 nov. 2015
Dear valued guest, Thank you very much for the four star review. We are happy to hear that overall you had a pleasant stay with us. Kind regards, The team at Fairmont Dubai

2/10 Väldigt dåligt

Roger, Stockholm

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dyrt o dåligt
Dyrt dåligt
Svar från Fairmont Dubai 10 mars 2022
Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel. We regret any inconvenience that had incurred and we look forward to welcoming you again in the near future for an improved stay. Best regards, Fairmont Family

2/10 Väldigt dåligt

Roger, Stockholm

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dyrt o dåligt
Gammalt hotel Felvänt mot solen
Svar från Fairmont Dubai 10 mars 2022
Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel. We regret any inconvenience that had incurred and we look forward to welcoming you again in the near future for an improved stay. Best regards, Fairmont Family

6/10 Okej

Liliana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fairmont Dubai 26 mars 2024
Dear Liliana,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Warm regards,

10/10 Fantastiskt

Aras

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fairmont Dubai 26 mars 2024
Dear Aras,Thank you for making the Fairmont Dubai your choice hotel on this occasion and for your very kind recommendation to the travel community. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcome you again in the near future for new amazing stay.Best regards,

8/10 Bra

Bilal

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like everything
Bodde här 3 nätter i februari 2024
Svar från Fairmont Dubai 8 mars 2024
Dear Bilal,We thank you a lot for the kind review posted following to your recent stay at our hotel. It is of utmost significance to us to know that our guests spent nice times at our hotel and that our services were up to the standards. Again, we highly appreciate your comments and we do really hope that you will be able to visit our hotel again soon. Kind regards,

10/10 Fantastiskt

Ghassan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent choice
Bodde här 5 nätter i februari 2024
Svar från Fairmont Dubai 29 feb. 2024
Dear Ghassan,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. Our team strives to provide exceptional service, and we are delighted that we could contribute to making your experience memorable. We look forward to welcoming you back in the future.Warm regards,

10/10 Fantastiskt

mahtab

Bodde här 1 natt i februari 2024
Svar från Fairmont Dubai 29 feb. 2024
Dear Mahtab,Thank you very much for taking the time to share your experience with us. We are delighted to read that you had a memorable stay with us. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kind regards,

8/10 Bra

Rochelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courteous staff. Great breakfast options. Metro right out front. Great location.
Bodde här 5 nätter i februari 2024
Svar från Fairmont Dubai 20 feb. 2024
Dear Rochelle,We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards,

10/10 Fantastiskt

Alexandros

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was excellent
Bodde här 2 nätter i februari 2024
Svar från Fairmont Dubai 20 feb. 2024
Dear Alexandros,It is a great pleasure to us to see your amazing comment and perfect rating. Your opinion is greatly valued and it encourages us to go above and beyond to ensure that the overall experience was lovely and memorable. We hope to welcome you again in the near future.Kind regards,

10/10 Fantastiskt

Ron

Bodde här 1 natt i februari 2024
Svar från Fairmont Dubai 22 mars 2024
Dear Ron,First and foremost we would like to thank you for choosing our hotel for your visit to Dubai and for recommending us to the travel community. This is undoubtedly the best reward for us all. It will be our pleasure to welcome you again soon and provide you with a new extraordinary stay.Kind regards,

8/10 Bra

Derek

Affärsresenär
Fantastic location but so slow elevator system.
Fantastic location for World Trade Centre, the Metro and the hotel rooms are amazing but OMG the elevator system is slow! I started measuring my wait times after the first day and spent almost 35 mins waiting for elevators on day 2. They need more to deal with the flow of people!
Bodde här 5 nätter i januari 2024
Svar från Fairmont Dubai 5 feb. 2024
Dear Derek,Thank you very much for your honest feedback. We are very happy to hear that overall you had a pleasant stay with us. We greatly appreciate sharing your comments regarding the lifts and we definitely know that it is a frustrating experience. However, it is a pleasure to announce that we are currently in the process of upgrading the lifts and all shall be in full operation soon. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to welcome you back again at our hotel and provide you with an extraordinary stay which is up to the Fairmont standards.Warm regards,

6/10 Okej

Mindaugas

Affärsresenär
Gillade: Personal och service
Positive: next to metro station and World trade center. Negative: Bar not nice, pool area average, scales and hair dryer not working, no space for toletries in the bathroom, water pressure low,
Bodde här 5 nätter i januari 2024
Svar från Fairmont Dubai 5 feb. 2024
Dear Mindaugas,Thank you for your insights following your recent visit to our hotel. We always look for ways to improve and your feedback is important to our future success. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope we will have the pleasure to welcome you back again and we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Kind regards,

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Fairmont Dubai 24 jan. 2024
Dear valued guest,Thank you for making the Fairmont Dubai your choice hotel on this occasion and for your very kind recommendation to the travel community. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcome you again in the near future for new amazing stay.Best regards,

8/10 Bra

Abdullah

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
very helpful staff crowded area
Bodde här 1 natt i december 2023
Svar från Fairmont Dubai 24 jan. 2024
Dear Abdullah,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to encourage them to keep up the amazing work and hope you'll visit us again soon.Warm regards,

10/10 Fantastiskt

Tahira

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i januari 2024
Svar från Fairmont Dubai 24 jan. 2024
Dear Tahira,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best regards,

8/10 Bra

Guido

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gutes Hotel in bester Lage
Bodde här 8 nätter i december 2023
Svar från Fairmont Dubai 15 jan. 2024
Dear Guido,We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warm regards,

10/10 Fantastiskt

Simon, Bronx

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 5 nätter i december 2023
Svar från Fairmont Dubai 9 jan. 2024
Dear Simon,We are so glad for seeing your valuable review of our hotel and the perfect rating. We are always keen to provide our guests with fabulous services and great memories. We will be happy to have you among us soon again.Warm regards,

10/10 Fantastiskt

Simon, Bronx

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Fairmont Dubai 9 jan. 2024
Dear Simon,We would like to thank you for choosing our hotel for your holidays and for sharing this wonderful feedback of your recent stay among us. It is indeed very rewarding to know that you were satisfied with the whole experience and that from our part, we keep on meeting all our guests expectations. We thank you again for your valuable time, and we hope to welcome you back at our hotel soon.Kind regards,

6/10 Okej

Neima Ali

Gillade inte: Personal och service
Bodde här 11 nätter i december 2023
Svar från Fairmont Dubai 9 jan. 2024
Dear Neima Ali,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not fully satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Best regards,

6/10 Okej

Ronald, Issaquah

Bodde här 1 natt i december 2023
Svar från Fairmont Dubai 16 jan. 2024
Dear Ronald,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not fully satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards,

8/10 Bra

Faisal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Elevator issues, you have wait for while
Bodde här 2 nätter i december 2023
Svar från Fairmont Dubai 27 dec. 2023
Dear Faisal,We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest, so your comments are valuable to us and will assist in our improvement process. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

8/10 Bra

Mohamed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Fairmont Dubai 25 dec. 2023
Dear Mohamed,We would like to thank you for the lovely review you shared following your recent visit to the Fairmont Dubai and for recommending our hotel to the readers. It makes us glad to know that you had enjoyed your stay among us and we were able to match your holiday expectations. We hope to welcome you back again the soonest.Best regards,

10/10 Fantastiskt

Mohammed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old but as the old saying, old is gold.
Bodde här 1 natt i december 2023
Svar från Fairmont Dubai 21 dec. 2023
Dear Mohammed,We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. Feedback like yours is valued by every team member here and gives us the motivation to continue developing our services. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

10/10 Fantastiskt

tugrul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It s nice hotel only wait some time when using elevators , very east access to everwhere from the hotel.
Bodde här 2 nätter i december 2023
Svar från Fairmont Dubai 18 dec. 2023
Dear Tugrul,It is a great pleasure for us to see the lovely feedback of your recent experience at our hotel. Our mission is to turn moments into memories and to make our guests feel home, so we are happy that this was achieved during your stay. We hope to welcome you back in the near future for another amazing stay.Kind regards,

10/10 Fantastiskt

Robert, Rosebank

Gillade: Bekvämligheter
This was an annual break to Dubai and decided to splash out. Hotel is first class and the facilities are excellent. Staff are really polite and no job is too big. Hope to save up for next year. Location is excellent and next to the Metro for easy transport.
Bodde här 10 nätter i november 2023
Svar från Fairmont Dubai 29 nov. 2023
Dear Robert,Thank you for patronizing our hotel and taking time out to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you again for your stay and feedback, we look forward to welcoming you back at our hotel.Kind regards,

10/10 Fantastiskt

WOO YEON

Bodde här 1 natt i november 2023
Svar från Fairmont Dubai 22 nov. 2023
Dear WOO YEON,We are so glad for seeing your valuable review of our hotel and the perfect rating. We are always keen to provide our guests with fabulous services and great memories. We will be happy to have you among us soon again.Kind regards,

8/10 Bra

shahid, Waynesboro

Gillade: Renlighet och personal och service
The lobby gets very busy at night.
Bodde här 1 natt i november 2023
Svar från Fairmont Dubai 17 nov. 2023
Dear Shahid,We would like to thank you for the lovely review you shared following your recent visit to the Fairmont Dubai and for recommending our hotel to the readers. It makes us glad to know that you had enjoyed your stay among us and we were able to match your holiday expectations. We hope to welcome you back again the soonest.Best regards,

6/10 Okej

LEO

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
We had to wait up to 15minutes for the lifts as half the number of lifts were not working!
Bodde här 5 nätter i oktober 2023
Svar från Fairmont Dubai 9 nov. 2023
Dear Leo,We greatly appreciate the time you have taken to provide us with this valuable feedback. We’re very sorry to hear about the challenges that you faced. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. In this regards, please note that we are in the process of renovating all of our lifts, so this is only a temporary discomfort as we will have new elevators installed soon. We thank you for your understanding and will be looking forward to welcome you back soon to witness our various improvements.Kind regards,

10/10 Fantastiskt

Mehdi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Fairmont Dubai 16 okt. 2023
Dear Mehdi,We would like to thank you for the lovely review you shared following your recent visit to the Fairmont Dubai and for recommending our hotel to the readers. It makes us glad to know that you had enjoyed your stay among us and we were able to match your holiday expectations. We hope to welcome you back again the soonest.Kind regards,

8/10 Bra

Inge

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från Fairmont Dubai 10 okt. 2023
Dear Inge,We highly appreciate your positive feedback about our hotel which you shared after your recent stay. We do take pride in catering to our guests’ needs the best way we can. Thank you again for your nice review and we are looking forward to having you again as a guest in our hotel soon.Kind regards,

6/10 Okej

Inge

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i september 2023
Svar från Fairmont Dubai 19 sep. 2023
Dear valued guest,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards,