4 outdoor pools, pool umbrellas, sun loungers
Se tillgänglighet

Recensioner av Fairmont The Palm

5 out of 5
Fairmont The Palm
Palm Jumeirah, Dubai

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 669 av 1002 recensioner" "
8 - Bra i betyg. 207 av 1002 recensioner" "
6 - Okej i betyg. 64 av 1002 recensioner" "
4 - Dåligt i betyg. 31 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 31 av 1002 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jennifer

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 11 nätter i november 2023
Svar från Fairmont The Palm 22 nov. 2023
Dear Walid,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i augusti 2022
Svar från Fairmont The Palm 13 feb. 2023
Thank you for your feedback. We are pleased to know that you had an amazing stay with us. Hope to see you very soon once again. Best Regards,Fairmont The Palm

10/10 Fantastiskt

Solveig

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbra hotell på The Palm
Fantastiskt hotell med nära till strand och pool. Superbra restauranger på hotellet. Kan verkligen rekommendera dem. Kanon frukost!
Bodde här 4 nätter i september 2022
Svar från Fairmont The Palm 19 sep. 2022
Thank you for your feedback. We are pleased to know that you had an enjoyable stay in our property. Best Regards,Fairmont The Palm

10/10 Fantastiskt

aurore

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022
Svar från Fairmont The Palm Team 14 apr. 2022
Dear Aurore, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Best Regards, Fairmont The Palm

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Välj denna
Superbra hotell med superbra läge. Hur bra restauranger som helst, vi hade frukost och middag och prövade något nytt varje dag under en vecka. Enda negativa med vår vistelse var att det kändes fuktigt konstant i rummet på grund av AC och att kuddarna (ej lakan osv) stank/luktade illa. Annars var allt superb. Rekommenderas varmt.
Bodde här 6 nätter i februari 2022
Svar från Fairmont The Palm Team 17 mars 2022
Thank you for your feedback Valj. Your feedback about the AC and damp smell of pillows has been cascaded to our team for improvement. Best Regards, Fairmont The Palm Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2021
Svar från The Fairmont The Palm Team 22 dec. 2021
Thank you for staying with us at Fairmont The Palm. We look forward for your next visit. Best Regards, Adie Gallardo Cluster Guest Experience and Quality Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Bodde här 8 nätter i december 2021
Svar från The Fairmont The Palm Team 22 dec. 2021
Thank you for staying with us at Fairmont The Palm. We look forward for your next visit. Best Regards, Adie Gallardo Cluster Guest Experience and Quality Manager

4/10 Dåligt

Joshua

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Frukosten har varit bättre på andra ställen med mera variation. Sedan var man tvungen betala extra för mat även om man hade hallfboard. Förstår att man betalar extra vid köttrestaurangen med lite finare köttdetaljer, men inte vid indiska restaurangen där man betalade extra för kyckling. Hade förväntat mig mer av 5 stjärmigt hotell vid palm. Överlag tycker jag att det var lite för dyrt för det man fick.
Bodde här 5 nätter i oktober 2021
Svar från The Fairmont The Palm Team 7 dec. 2021
Thank you for sharing your review of your recent stay. Please accept our sincere apologies for the disappointing stay that you had and I can only try and reassure you that all comments you have kindly taken the time to share with us are taken on-board and were addressed to the respective departments. These are of great importance to us and allow us to monitor and improve our service continually. Best Regards, The Fairmont The Palm Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stark rekommendation. Riktig bra hotell med bra service
Bodde här 8 nätter i februari 2021
Svar från Fairmont The Palm Hotel 9 apr. 2021
Dear Valued Guest Thank you very much for your review and for recommending us to other travelers. It is great to hear that you enjoyed your stay and that you had the opportunity to experience great hospitality that our team is so proud to provide. I will ensure your comments are shared with the entire Fairmont The Palm Team. We hope to see you soon! Sincerely, Klaus Assmann General Manager Fairmont The Palm

4/10 Dåligt

Philip

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Riktigt uselt gammalt ocharmigt - bra location men
Hotellet är out-of-date och var helt tomt på ammenities. Servicen undermålig t o m oförskämd personal i receptionen under kvällstid. Frukosten undermålig och städningen kom inte varje dag. All in all katastrofdåligt då man bor i en 200kvm svit helt tom.
Bodde här 4 nätter i november 2020

10/10 Fantastiskt

Johan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge på palmens stam!
Ett kanonhotell för familj och business. Oerhört sympatisk personal - särskilt Ganesh i ’housekeeping’ som alltid ställde upp glatt. Bra läge med närhet till nytt centrum, joggingbana och strand.
Bodde här 8 nätter i februari 2020
Svar från Hotel Management 2 mars 2020
Dear Johan, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Sincerely, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Verifierad resenär

Bodde här 7 nätter i februari 2020
Svar från Hotel Management 1 mars 2020
Dear Valued Guest, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Trulsson

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highest quality on every aspect. The service was fenomenal and outstanding. Always helpful and service minded. Great towards our kids which made them feel safe and secure. Highest quality in terms of accomidations and clea
Bodde här 2 nätter i februari 2020
Svar från Kai Winkler 28 feb. 2020
Dear Trulsson, Thank you for taking the time to reviewing your recent stay at Fairmont The Palm We were very happy to know that you had such a wonderful stay with us. It was a pleasure to read your wonderful review and to see how much you enjoyed our hotel and appreciated our facilities. We will certainly share your kind words with the entire Fairmont The Palm team. Looking forward to welcoming you back again soon! Sincerely, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Nina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i februari 2020
Svar från Hotel Management 20 feb. 2020
Dear Nina, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Theo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020
Svar från Hotel Management 23 jan. 2020
Dear Theo, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Theo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i december 2019
Svar från Hotel Management 23 jan. 2020
Dear Theo, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Abdullahi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i december 2019
Svar från Hotel Management 23 dec. 2019
Dear Abdullahi, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fairmont the Palm equals service
Fantastic place close to ocean. Great service from all staff, always with a smile and with a genuine wish to assist or help. When staying at Fairmont a visit to LittleMiss India is absolutely recommended. Gorgeous food excellent service 5 star experience.
Bodde här 5 nätter i december 2019
Svar från Hotel Management 11 dec. 2019
Dear Mikael, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Sincerely, Kai Winkler General Manager Fairmont The Palm

8/10 Bra

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2019
Svar från Hotel Management 10 dec. 2019
Dear Jonas, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Viktoria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i november 2019
Svar från Hotel Management 2 dec. 2019
Dear Viktoria, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Thomas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Hotel Management 24 nov. 2019
Dear Thomas, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell och läge. Service och bemötande var mycket bra.
Bodde här 2 nätter i november 2019
Svar från Hotel Management 24 nov. 2019
Dear Valued Guest, Thank you very much for your feedback. We are delighted to know you enjoyed your experience. We all look forward to your return! Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Lana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2019
Svar från Hotel Management 20 nov. 2019
Dear Lana, thank you for your rating, we are delighted to hear, that you enjoyed your stay. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Jonas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2019
Svar från Hotel Management 21 nov. 2019
Dear Jonas, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

ROLF

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i oktober 2019
Svar från Hotel Management 21 nov. 2019
Dear Rolf, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Anna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Hotel Management 21 nov. 2019
Dear Anna, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet
D städar på eftermiddag när du är tillbaka från stranden
Bodde här 8 nätter i oktober 2019
Svar från Hotel Management 27 okt. 2019
Dear Valued Guest, Thank you very much for your review. We are glad to hear that you overall enjoyed your stay with us and hope your next visit is just around the corner. Sincerely, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2019
Svar från Hotel Management 25 sep. 2019
Dear Maria, Thank you very much for your feedback. We are delighted to know you enjoyed your experience. We all look forward to your return! Kind regards, Kai Winkler General Manager Fairmont The Palm

10/10 Fantastiskt

Venere

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i juli 2019
Svar från Mark Sawkins 1 aug. 2019
Dear Venere, Thank you for giving us the 10 out of 10 score. Looking forward to the pleasure of seeing you again soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

10/10 Fantastiskt

Dashmir

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and professional and extremely accommodating will definitely stay there again
Bodde här 5 nätter i mars 2024

6/10 Okej

Thomas

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Wir hatten uns auf einen erholsamen Urlaub mit Frühstück und Abendessen gefreut, wie es in der Buchungsbestätigung angegeben war. Jedoch stellten wir bei unserer Ankunft fest, dass nur das Zimmer inklusive war. Das Frühstück und Abendessen wurden separat berechnet, zu einem Gesamtpreis von 2.240 AED. Zusätzlich zahlten wir für den ersten Tag 250 AED für das Frühstück, da es nicht im ursprünglichen Arrangement enthalten war. Dies stellte eine erhebliche Abweichung von der Buchungsvereinbarung dar und führte zu einer unerwarteten finanziellen Belastung. Darüber hinaus war der Service im Hotel enttäuschend. Einige Mitarbeiter, insbesondere Kellner, zeigten eine mangelnde Professionalität und Freundlichkeit. Trotz dieser Unannehmlichkeiten muss ich jedoch betonen, dass die Qualität des Essens zufriedenstellend war. Des Weiteren erhielten wir unser Zimmer erst um 15 Uhr, obwohl wir bereits um 8 Uhr morgens im Hotel ankamen. Diese Verzögerung beeinträchtigte unsere Pläne für den Tag erheblich. Ein weiterer Punkt, den ich ansprechen möchte, sind die Preise für Getränke im Hotel, die wir als übermäßig teuer empfanden. Insgesamt war unser Aufenthalt im Hotel von gemischter Qualität. Während das Essen und die Zimmer angemessen waren, wurden unsere Erwartungen in Bezug auf den Service und die zusätzlichen Kosten nicht erfüllt.
Bodde här 7 nätter i april 2024
Svar från Fairmont The Palm 3 maj 2024
Dear Thomas ,It was a great pleasure to have you staying with us and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are glad to know that you enjoyed your overall experience, especially the quality of the food offerings, however we would like to apologize that we could not meet your expectations with regards to the hotel package inclusions, professionalism our staff and early check in and appreciate that you shared your feedback with us, as it offers valuable insights for improvement.Once again, thank you for your feedback and we are looking forward to welcoming again in the future. Best Regards,Dominic ArelGeneral Manager

10/10 Fantastiskt

Sadah

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel, Amazing staff. Highly recommend will definitely go back
Bodde här 10 nätter i april 2024
Svar från Fairmont The Palm 1 maj 2024
Dear Sadah, Thank you for your kind words! We are delighted to hear that you enjoyed our amazing hotel and staff. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

10/10 Fantastiskt

FELICIA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 4 nätter i april 2024
Svar från Fairmont The Palm 29 apr. 2024
Dear Felicia, Thank you for your kind words. We are delighted to hear that you had a very nice experience with us. Looking forward to welcoming you back soon. Warm regards, Fairmont The Palm.

10/10 Fantastiskt

Abdullah Ben

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Service
Bodde här 7 nätter i april 2024
Svar från Fairmont The Palm 26 apr. 2024
Dear Abdullah Ben, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm

4/10 Dåligt

Sophie

Reste med sin partner
Gillade: Renlighet
Does not live up to 5 star standard, been to this hotel multiple times and the same outdoor area seems to be under construction. They checked us in late, no compensation offered.
Bodde här 5 nätter i april 2024
Svar från Fairmont The Palm 25 apr. 2024
Dear Sophie, we sincerely apologize for the inconvenience you faced during your recent stay. We are committed to ensuring our outdoor areas meet the highest standards. Rest assured, we will address the check-in issue internally. Thank you for your feedback. Best regards, Fairmont The Palm.

10/10 Fantastiskt

Frank

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
…
Bodde här 8 nätter i april 2024
Svar från Fairmont The Palm 22 apr. 2024
Dear Frank , Thank you very much for your feedback. I am delighted to know you enjoyed your experience. We all look forward to your return! Best Regards,Dominic ArelGeneral Manager

10/10 Fantastiskt

Kemal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Fairmont The Palm 22 apr. 2024
Dear Kemal , Thank you very much for your feedback. I am delighted to know you enjoyed your experience. We all look forward to your return! Best Regards,Dominic ArelGeneral Manager

6/10 Okej

Graeme

Gillade: Personal och service
Gillade inte: Renlighet
Unfortunately, the hotel does not provide any drinks whatsover [not even tap water] at lunch or dinner, despite being on a half-board basis. You are also forbidden from bringing your own drink to lunch or dinner, even water from your room, which is supplied by the hotel. This is clearly to extort more money from guests and was quite bizzare and unwelcome to not even be allowed tap water. The large carpet/mat under the beds in the room was stained, and caused my wife's allergies to flare. There were a few stains on other room furnishings, a couple of cracks in the bathroom sink, one of the bathrobes and 2 towels had frayed. There were holes in one of the pillow cases. The room and corridor smelled nice. This was supposedly an upgraded room on the 9th floor [fairmont gold]. I was not impressed. The staff were friendly and approachable. The breakfast was average, with a decent variety of food, but the same each day with very minor changes such as beef instead of chicken sausages one day vs the other, or raspberry crossaint one day and pistachio the next. There were tiny flies/gnats around the pastries, and mosquitoes in the breakfast area, as well as 4 mosquitoes in my room. I killed a cockroach which was under the table in the outdoor seating at the seagrill restaurant. The beach was disappointing. The 'sand' was actually just millions of tiny/crushed sea shells. It is impossible to make anything with a bucket and spade on the beach. The pools and kids area were nice. 6/10
Bodde här 3 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Graeme, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand your disappointment regarding the beverage policy during meals. As per our hotel policy, outside food and beverages are not permitted in the dining areas. We will review the clarity of this policy to ensure a better understanding for our guests. Regarding the cleanliness issues in your room, we are truly sorry for the oversight. Our housekeeping team will be addressing the stained carpet, furnishings, and other maintenance concerns immediately. We appreciate your kind comments about our friendly staff and the breakfast variety. We will work on enhancing the breakfast rotation to offer more diverse options. We are also addressing the pest issues you mentioned. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Warm regards, Fairmont The Palm

6/10 Okej

Julide Catherine

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
The main issue we had was that the service was incredibly slow. The food was amazing but it took over 30 mins to receive what you ask. If you want a spoon you’d wait a very long time. The bedsheets had a really weird smell and that was nice. But otherwise the room was clean. The towel service was a nightmare. We had to wait hours almost every day to get a towel. There’s not enough seats for the pool or beach and even though you’re not allowed to pre book the seats. People lay their towels and book to save seats. It was poorly managed. Overall the stay was great but service quality was not what it was supposed to be. We didn’t receive the service you pay for when staying at the Fairmont. Check-in was incredibly slow. Almost an hour until we were able to talk to someone and the room was not ready even through we arrived just a little after 3pm which was when the room was supposed to be ready.
Bodde här 5 nätter i mars 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Julide Catherine, Thank you for sharing your feedback with us. We sincerely apologize for the delays you experienced in service, especially during check-in and with the towel service. Ensuring prompt and efficient service is a top priority, and we regret if we fell short during your stay. Please be assured that your comments will be shared with the relevant teams for further improvement. Regarding the issue with the bedsheets, we appreciate your feedback and will look into this matter promptly. At Fairmont The Palm, we strive to provide a seamless experience, and your comments will help us enhance our services. We hope to have the opportunity to welcome you back for a more positive experience. Warm regards, Fairmont The Palm

6/10 Okej

Grant

Reste med familjen
Property was noisy and could do with a main bar/entertainment
Bodde här 9 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Grant, We apologize for the noise experienced during your stay. We appreciate your feedback regarding the need for a main bar/entertainment. Your comments will be shared with the relevant team. Thank you for bringing this to our attention. Best regards, Fairmont The Palm

10/10 Fantastiskt

Hasney

Reste med sin partner
Gillade: Bekvämligheter
Friendly, high level and perfect location
Bodde här 6 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Hasney, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

10/10 Fantastiskt

Adam-Bilal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Adam-Bilal, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

6/10 Okej

Fadi

Gillade: Boendets skick och faciliteter
Location
Bodde här 1 natt i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Fadi, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed our prime location. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

8/10 Bra

Yaakov

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice and relaxing
Bodde här 3 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Yaakov, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

10/10 Fantastiskt

Michelle clare

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great holiday in ideal location
Bodde här 7 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Micxhelle Clare, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

8/10 Bra

Robert John

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location as it was easy to travel to amenities like the Miracle Garden and Burj Kalifa. Rooms are a bit dated. Half-board options were limited but still tasted good. Charged for the same ‘free’ water in restaurants which I think is a bit of a liberty. Overall a decent but pricey hotel.
Bodde här 6 nätter i april 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Robert John, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our excellent location for easy access to attractions like the Miracle Garden and Burj Khalifa. We have duly noted your comments about the rooms and the limitations with our half-board options. Regarding the 'free' water in restaurants, we follow our policy of charging for certain amenities. We appreciate your valuable input and hope to welcome you back for an improved experience. Best regards, Fairmont The Palm

10/10 Fantastiskt

Mitesh

Gillade: Bekvämligheter
Amazing place. Great location
Bodde här 5 nätter i mars 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Mitesh, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed our prime location. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

8/10 Bra

Feroz

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and room. Poolside bed policy, service and cleanliness only let down.
Bodde här 7 nätter i mars 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Feroz, Thank you for your feedback. We are delighted you enjoyed our location and rooms. We apologize for any inconvenience caused by the poolside bed policy and assure you we will address the issues. We strive to provide exceptional service and cleanliness. We hope to welcome you back soon. Best regards, Fairmont The Palm

10/10 Fantastiskt

Nupur

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing and well located property. The breakfast buffet choices were among some of the best i have seen. Quiet and the pool and private beach were well kept
Bodde här 3 nätter i mars 2024
Svar från Fairmont The Palm 18 apr. 2024
Dear Nupur, thank you for your kind words. We are delighted to hear that you enjoyed our well-located property and the amazing breakfast buffet choices. We take pride in maintaining the quiet ambiance, pool, and private beach. Looking forward to welcoming you back soon. Warm regards, Fairmont The Palm.