Utsikt från rummet

Recensioner av Hilton Dubai Palm Jumeirah

5 out of 5
Hilton Dubai Palm Jumeirah
Palm Jumeirah Trunk Road, Dubai

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 174 av 239 recensioner" "
8 - Bra i betyg. 37 av 239 recensioner" "
6 - Okej i betyg. 18 av 239 recensioner" "
4 - Dåligt i betyg. 2 av 239 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 239 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,6/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Rohey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Hilton Dubai Palm Jumeirah 15 sep. 2023
We are thrilled to read your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience.Kind Regards,

10/10 Fantastiskt

Sabrina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
L’hotel est magnique, la mer a proximite est un plus. Le fait de pouvoir choisir le diner ou le dejeuner est tres partique. Le personnel est a l’ecoute et tres gentil
Bodde här 6 nätter i maj 2024
Svar från Hotel Management 13 maj 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. Our team strives to provide excellent service, and we're thrilled to hear that we met your expectations. We hope to have the pleasure of welcoming you back again soon!

6/10 Okej

Gökhan

Zu laut Mann kann nicht Nachts nicht schlafen,
Bodde här 5 nätter i april 2024
Svar från Hotel Management 13 maj 2024
Dear Gökhan ,We're truly sorry to hear about the disturbance that affected your sleep. Ensuring our guests have a peaceful stay is incredibly important to us, and we apologize for falling short in this regard.Please know that your comfort is our top priority, and we will take immediate action to address the noise issue. If you haven't already, please inform our front desk staff about the situation so that we can work to resolve it promptly.We appreciate your understanding and patience, and we're committed to making sure the rest of your stay is as comfortable and enjoyable as possible. If there's anything else we can do to assist you, please don't hesitate to let us know.

10/10 Fantastiskt

Amy, Belton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Hotel Management 14 maj 2024
Thank you very much for the amazing review! Please, come back soon.

4/10 Dåligt

??????

Reste med sin partner
Gillade: Renlighet
Room not cleaned when coming back at 4pm
Bodde här 4 nätter i april 2024
Svar från Hotel Management 13 maj 2024
We deeply apologize for the inconvenience you experienced with your room not being cleaned when you returned at 4 pm. Providing a clean and comfortable environment is a top priority for us, and we regret falling short of your expectations in this instance.Please let us know if there's anything else we can do to make your stay more enjoyable. We hope to have the opportunity to restore your confidence in our services during your remaining time with us.

2/10 Väldigt dåligt

Ramon

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Me están haciendo un cargo de consumo de mini bar que no realicé, al hacer el check out le mencionaron que tenía un cargo y les comenté que no hice ese consumo de mini bar, quedaron en revisarlo y enviarme un correo ya que iban a revisar el caso
Bodde här 5 nätter i april 2024
Svar från Hotel Management 13 maj 2024
Dear Mr. Ramon, We sincerely apologize for any inconvenience caused by the unexpected charges for the mini bar consumption. We've thoroughly reviewed the matter and can confirm that it has been sorted out. You will not be billed for any items you did not consume. We greatly appreciate your understanding and patience in this matter. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for a truly seamless and enjoyable stay.

10/10 Fantastiskt

Bosko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place!
Bodde här 6 nätter i april 2024
Svar från Hotel Management 1 maj 2024
Thank you very much! Please come back soon.

10/10 Fantastiskt

VICTORIA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i april 2024
Svar från Hotel Management 4 maj 2024
Thank you very much for the full mark review. Looking forward to welcome you back very soon!

8/10 Bra

Lee

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel, clean, great location on the Palm, and staff/service superb. Only downside was the noise until 2-3am from the Claw BBQ, which was directly below our room.
Bodde här 5 nätter i april 2024
Svar från Hotel Management 1 maj 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel fantastic, enjoyed our clean facilities, and appreciated our superb staff and service.However, we're truly sorry to learn about the noise disturbance you experienced from The Claw BBQ. We understand the importance of a peaceful environment for our guests' comfort and rest. Please accept our sincere apologies for any inconvenience this may have caused.We will address this issue promptly with our team to find ways to minimize such disturbances in the future. Your comments are invaluable in helping us improve our guest experience.Despite this setback, we hope that you will consider staying with us again in the future, and we'll do our best to ensure you have a more tranquil experience.

10/10 Fantastiskt

Oleg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely best experience
Bodde här 8 nätter i april 2024
Svar från Hotel Management 1 maj 2024
Thank you very much! Please come back soon.

2/10 Väldigt dåligt

muzaffar

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Average
Bodde här 1 natt i april 2024
Svar från Hotel Management 1 maj 2024
Thank you for sharing your rating with us, although we're disappointed to hear about your experience.We would like to know further details as feedback are our best way of improvement. We value your input and hope to have the opportunity to welcome you back in the future, where we can provide you with the exceptional experience that you deserve.

10/10 Fantastiskt

Esmeralda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 4 nätter i april 2024
Svar från Hotel Management 27 apr. 2024
Dear Ms. Esmeralda, Thank you very much for sharing your experience with us. We are happy you enjoyed your stay.We hope to welcome you back here soon.Regards, Hotel Management

10/10 Fantastiskt

Besnik

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 7 nätter i april 2024
Svar från Hotel Management 18 apr. 2024
Thank you very much for the full mark review. Looking forward welcoming you back

8/10 Bra

RAFFAELLO GIAMPIERO

Bodde här 14 nätter i mars 2024
Svar från Hotel Management 4 maj 2024
Thank you very much for the rating.Looking forward to welcome you back very soon!

10/10 Fantastiskt

James

Reste med familjen
Gillade: Bekvämligheter
Newer Hilton, amazing facilities with direct beach access. Food and staff are great
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Philip William

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel
Bodde här 6 nätter i april 2024
Svar från Hotel Management 11 apr. 2024
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

10/10 Fantastiskt

Ricardo Viana

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding facilities.
Bodde här 8 nätter i mars 2024
Svar från Hotel Managment 7 apr. 2024
Dear Ricardo Viana, Thank you for taking the time to share your positive experience with us! Our team is dedicated to providing excellent service, and we are thrilled to hear we hit the mark. We look forward to welcoming you back again soon! Warm regards,

10/10 Fantastiskt

Adam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and pristine hotel. Staff were excellent and food was great. Great location with plenty to do nearby and very safe area.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 30 mars 2024
Dear Adam, Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!Warm regardsHotel Management

10/10 Fantastiskt

Michael

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect accommodation
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 24 mars 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!

10/10 Fantastiskt

Faranak

Bodde här 4 nätter i mars 2024
Svar från Hotel Managment 30 mars 2024
Dear Faranak,We're absolutely thrilled to learn that you had a positive experience with us! It was a pleasure having you as our guest, and we look forward to welcoming you back soon.If there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know.Thanks again for choosing us!Warm regards, Hotel Managment

6/10 Okej

Sana

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Although a great hotel in terms of presence and location. The reception staff here are incompetent and borderline rude. There are three tiers of rooms, road view, partial sea view, and full sea view. I paid for a full sea view room, was given an obstructed view of the sea which you can only see once you step onto the balcony. When I brought this up to the staff, in fact the manager they said there’s no such thing as a partial sea view (which is an outright lie - try searching the options for rooms on Expedia). They then asked me to come back in 3 hours for the room change which I did, and the new room still wasn’t ready (!) and to come back in another 2 hours! To which I spoke to the manager again who finally changed it. Was promised a porter to come and help with the luggage who never arrived. Infact when we went to the old room to collect the luggage ourselves, the door had been left wide open with our belongings all on display! Upon checkout I gave this feedback and the reception staff still insisted that there’s no such thing as a partial sea view room and that they did us a favour by moving room. It’s just plain rude and incompetence. You need to check how your price and advertise your rooms! Why was I given an option to pay for a full sea view room which is more expensive than the partial then? Are you duping me? I won’t be booking here ever again!
Svar från Hotel Management 3 mars 2024
Dear Sana, Your satisfaction is our top priority, and it's disheartening to hear that we fell short of meeting your expectations.We deeply regret any inconvenience or frustration this may have caused you. Please know that we are taking your feedback seriously and are actively working to address the issues you've raised. We hope to have the opportunity to restore your trust in our service.

8/10 Bra

Paola

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful, clean, great location and amazing staff
Bodde här 2 nätter i februari 2024
Svar från Hotel Management 27 feb. 2024
Dear Paola, We thank you for the review - Please come back soon!Kind Regards,

10/10 Fantastiskt

theoline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Het is een mooi, schoon hotel. Personeel is heel attent en behulpzaam. Veel opties om te eten, heerlijk zwembad met poolbar. Kamers schoon en groot. We hebben genoten en ik kan echt niets bedenken dat niet goed was!
Bodde här 6 nätter i februari 2024
Svar från Hotel Management 27 feb. 2024
Dear Theoline,We thank you for the review - Please come back soon!Kind Regards,

10/10 Fantastiskt

Heidi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Udvalg af restauranter på hotellet er bredt - men der er godt nok meget høj musik på dem alle. Men virkelig super dejligt sted at slappe af og holde ferie. Poolområde og strand fantastisk. Plads til både børn og voksne.
Bodde här 5 nätter i februari 2024
Svar från Hotel Management 19 feb. 2024
Dear Heidi,Thank you for your review, we appreciate the positive vibes! We are here to provide excellent service every time and are delighted to share your kind words. We look forward to seeing you again soon.

10/10 Fantastiskt

Hamed

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Hotel Management 19 feb. 2024
Dear Hamed,Thank you for your review, we appreciate the positive vibes! We are here to provide excellent service every time and are delighted to share your kind words. We look forward to seeing you again soon.

10/10 Fantastiskt

Ahmad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 13 feb. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai the Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. It's our pleasure to welcome you back soon!

10/10 Fantastiskt

Jenni

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Management 12 feb. 2024
Dear Jenni, Warm Greetings from the Palm! Thank you for rating your recent stay with a perfect score! We are glad that everything blended well and contributed to making the stay special. We shall share the feedback with Sami for job well done! We look forward to welcome you back the soonest. It Matters Where You Stay! Team - Hilton Dubai Palm Jumeirah

10/10 Fantastiskt

Fatih

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 5 nätter i februari 2024
Svar från Hotel Management 7 feb. 2024
We are so glad to hear that you enjoyed your accommodation, as well as the services at our hotel. We aim to provide a truly unique experience and are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our property, you will always be warmly welcomed at Hilton Dubai Palm Jumeirah.We hope to see you soon!

8/10 Bra

seyl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
소음있음
뷰 좋은 곳에서 잘 있었습니다. 다만 11층 새벽엔 큰 소리로 이야기 하는 소리가 너무 잘 들렸습니다
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 9 feb. 2024
Thank you for your review. Hope to welcome you back soon.

8/10 Bra

Tahseen

Bodde här 10 nätter i januari 2024
Svar från Hotel Management 7 feb. 2024
We are so glad to hear that you enjoyed your accommodation, as well as the services at our hotel. We aim to provide a truly unique experience and are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our property, you will always be warmly welcomed at Hilton Dubai Palm Jumeirah.We hope to see you soon!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Hotel Management 5 feb. 2024
Thank you for taking the time to share your positive experience with us!Our team is dedicated to providing excellent service, and we are thrilled to hear we hit the mark.Your compliments will definitely be shared with our wonderful colleagues who contributed to your positive experience. We look forward to welcoming you back again soon!

10/10 Fantastiskt

AKAY ECZA DEPOSU

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Hotel Management 5 feb. 2024
Thank you for taking the time to share your positive experience with us!Our team is dedicated to providing excellent service, and we are thrilled to hear we hit the mark.Your compliments will definitely be shared with our wonderful colleagues who contributed to your positive experience. We look forward to welcoming you back again soon!

8/10 Bra

Gregor

.
Bodde här 6 nätter i januari 2024
Svar från Hotel Management 5 feb. 2024
Dear Gregor,Thank you for your review - We hope to see you again!

10/10 Fantastiskt

Karl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Doesnt get much better than this
Doesnt get much better than this hotel to be honest. Best hotel I've ever stayed in, great by the pool, lovely bars with live music, good food. Rooms are perfect too
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 31 jan. 2024
Dear Karl, Warm Greetings from the Hilton Dubai Palm Jumeirah! Thank you for taking time to rate and your recent stay. We are really looking forward welcoming you back very soon! Best Regards, Hotel Management

10/10 Fantastiskt

Nancy akhavan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Flott hotell i luksuriøst stil.
Flott og veldig rent. Alt tilgjengelig i nærheten.
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 31 jan. 2024
Dear Nancy,Warm Greetings from the Hilton Dubai Palm Jumeirah! Thank you for taking time to rate and your recent stay. We are really looking forward welcoming you back very soon! Best Regards, Hotel Management

10/10 Fantastiskt

William

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about our stay was fantastic - really appreciated the chance to check in a little early too. Wouldn't hesitate to stay here again.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 31 jan. 2024
Dear WIlliam,Warm Greetings from the Hilton Dubai Palm Jumeirah! Thank you for taking time to rate and your recent stay. We are really looking forward welcoming you back very soon! Best Regards, Hotel Management

10/10 Fantastiskt

Ron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The beaches, the swimming pool, the sauna, breakfast, all are outstanding!
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 31 jan. 2024
Dear Ron,Warm Greetings from the Hilton Dubai Palm Jumeirah! Thank you for taking time to rate and your recent stay. We are really looking forward welcoming you back very soon! Best Regards, Hotel Management

10/10 Fantastiskt

Lyndsey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for 5 nights family of 3, my daughter age 12 years old enjoyed the pool and the Claw Bar. Staff very helpful, would recommend to all friends and family and will return again soon.
Bodde här 5 nätter i januari 2024
Svar från Hotel Management 31 jan. 2024
Dear Lyndsey,Warm Greetings from the Hilton Dubai Palm Jumeirah! Thank you for taking time to rate and your recent stay. We are really looking forward welcoming you back very soon! Best Regards, Hotel Management

6/10 Okej

Mui Fong

Bodde här 6 nätter i januari 2024
Svar från Hotel Management 12 feb. 2024
Dear Mui Fong, Warm Greetings from the Palm! Thank you for rating your recent stay with a good score! We are glad that everything blended well and contributed to making the stay special. It Matters Where You Stay! Team - Hilton Dubai Palm Jumeirah

10/10 Fantastiskt

Bharath Ram

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Management 22 jan. 2024
Totel Managementhank you very much for the 5 star review. Please come back soon! Best Regards, H

6/10 Okej

Daniel

Bodde här 7 nätter i januari 2024
Svar från Hotel Management 22 jan. 2024
Thank you for sharing your feedback with us. We value your opinion; it is very important to us as it allows us to understand our strengths and weaknesses to enhance our Hilton service.I would like to ask you, if your valuable time allows, to tell us by contacting monica.maragliano@hilton.com what you think we could do to offer the quality of service you wish to receive in our hotel and for us to achieve a 9 or 10 score.More than a hotel, we are a group of people dedicated to service, seeking every day to enhance our brand whilst implementing procedures and improvement tools.We will look into your feedback and hope you will give us the opportunity to welcome you back soon.Thank you very much for your kind attention.

10/10 Fantastiskt

Audrey

Bodde här 2 nätter i januari 2024
Svar från Hotel Management 22 jan. 2024
Dear Audrey,We love 5 star reviews - Thank you so much!Kind Regards,Hotel Management

10/10 Fantastiskt

Hee Young

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 22 jan. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!

10/10 Fantastiskt

Jan, Alphen aan den Rijn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the only negative thing is that the taxi has to take a long way to get off the Palm. And extra restaurants are not very elegant. But hotel is very good.
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 22 jan. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!

8/10 Bra

Stacey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New modern hotel in dubai
New hotel. Modern, comfortable rooms in a large hotel. Great service and nice amenities. One negative was the buffet breakfast was overcrowded during the business holiday season and there was a long wait.
Bodde här 7 nätter i december 2023
Svar från Hotel Management 22 jan. 2024
Thank you for sharing your feedback with us. We value your opinion; it is very important to us as it allows us to understand our strengths and weaknesses to enhance our Hilton service.I would like to ask you, if your valuable time allows, to tell us by contacting monica.maragliano@hilton.com what you think we could do to offer the quality of service you wish to receive in our hotel and for us to achieve a 9 or 10 score.More than a hotel, we are a group of people dedicated to service, seeking every day to enhance our brand whilst implementing procedures and improvement tools.We will look into your feedback and hope you will give us the opportunity to welcome you back soon.Thank you very much for your kind attention.

8/10 Bra

Sebastian

Bodde här 4 nätter i december 2023
Svar från Hotel Management 22 jan. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!

8/10 Bra

Ana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is very well located in West Beach, plenty of dining options around. The grounds and rooms are impecable. Only downside for us was the breakfast which although had plenty of options lacked quality, flavour and local alternatives. All other restaurants are very good!
Bodde här 6 nätter i december 2023
Svar från Hotel Management 22 jan. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!

10/10 Fantastiskt

Tabil

Bodde här 8 nätter i december 2023
Svar från Hotel Management 22 jan. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!

2/10 Väldigt dåligt

Eytan

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Hotel Management 22 jan. 2024
Thank you for sharing your feedback with us. We value your opinion; it is very important to us as it allows us to understand our strengths and weaknesses to enhance our Hilton service.I would like to ask you, if your valuable time allows, to tell us by contacting monica.maragliano@hilton.com what you think we could do to offer the quality of service you wish to receive in our hotel and for us to achieve a 9 or 10 score.More than a hotel, we are a group of people dedicated to service, seeking every day to enhance our brand whilst implementing procedures and improvement tools.We will look into your feedback and hope you will give us the opportunity to welcome you back soon.Thank you very much for your kind attention.

10/10 Fantastiskt

RUPA

Bodde här 1 natt i december 2023
Svar från Hotel Management 22 jan. 2024
Thank you for taking the time to share your experience in our hotel. We are so happy to hear you enjoyed your time at Hilton Dubai Palm Jumeirah. We take great pride in providing a genuine service and it is extremely satisfying seeing that you consider us as your home away from home. If there is anything we can help you with during your next visit, please do not hesitate to let us know. It will be our pleasure to welcome you back soon!