Dear Ms. Marie, Thank you for taking the time to share your valuable feedback with us. While we’re happy that we could provide you a pleasant experience during your stay, we regret the inconvenience caused to you due to the issue with the room. Issues like these are pretty uncertain, but we are extremely sorry that this happened. Your feedback in this regard has been noted and we’re looking into it to make sure that this does not happen again. Please consider this an uncommon instance, and allow us to bring about the necessary improvements in this regard with the help of your valuable feedback. We hope this did not take away much from your overall experience with us, and we eagerly look forward to hosting you more successfully in the future.Yours sincerely,

Dear Mr. Anders,Thank you for taking the time to leave an excellent rating. We look forward to welcoming you again at Movenpick Grand Al Bustan Dubai.Best regards, Rabii MehdiHotel Manager

Dear Ms. Bello, Thank you for rating us. We are glad we were able to meet your expectations. Best regards, Rabii Mehdi Hotel Manager

Dear Valued Guest, Thank you for rating us. We are glad we were able to meet your expectations. Best regards, Rabii Mehdi Hotel Manager

Dear Valued Guest, We sincerely apologize that your experience was not up to our standards. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best regards, Ian Rydin Cluster General Manager

Dear Mr. Serdar, Thank you for rating us. We are glad we were able to meet your expectations. Best regards, Ian Rydin Cluster General Manager

Dear Mr. Per, Thank you for rating us. We are glad we were able to meet your expectations. Best regards, Ian Rydin Cluster General Manager

Dear Åse, Thank you for sharing your feedback with us. We are happy to know that you liked the hotel despite its age and we made you feel good during your stay. We look forward to welcoming you back soon. Warm regards, Puneet Baijal General Manager

Dear Petter, Thank you for rating your recent stay in Roda Al Bustan. We do hope to welcome you back again very soon. Warmest regards, Alina Sakharova // Guest services manager

Dear Guest Thank you for sharing your 5 out of 5 rating with us in regards to your recent stay. I am very pleased to know that you enjoyed your stay with us, we are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Kind regards Razell Anderson Assistant Front Office Manager

Dear guest, Thank you for sharing your feedback with us. We are happy to know that you had a nice stay and enjoyed the breakfast buffet. Your kind appreciation for the team is very rewarding. We look forward to welcoming you back soon. Warm regards, Puneet Baijal

Dear Guest, Thank you for sharing your 4 out of 5 rating with us in regards to your recent stay. I am very pleased to know that you enjoyed your stay with us, we are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Kind regards Razell Anderson Assistant Front Office Manager

Dear Ms. Andersson, Thank you for sharing your positive feedback with us in regards to your happy stay experience and the facilities of the hotel. I am very pleased to know that you enjoyed your stay with us, we are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Kind regards, Razell Anderson Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to post your feedback regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Kind regards Razell Anderson Assistant Front Office Manager

Dear Mr. Mathias Thank you for sharing your positive rating with us in regards to your recent stay. . I am very pleased to know that you enjoyed your stay with us, we are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai Kind regards Razell Anderson Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to post your feedback regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Kind regards Razell Anderson Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to post your comments and share your review about your recent stay with us. We appreciate your candid feedback as it allows us to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are extremely regretful to hear that there were various challenges you have encountered during your stay. On behalf of the entire team, please accept our most sincere apologies for the disappointing experience. We pride ourselves on offering a high level of service and we are very concerned to learn of the service shortcomings you encountered, which did not live up to your expectation. Please rest assured that we take all our guest comments seriously, therefore I have shared your comments with our Management Team in order to assess and address the areas where we fell short to improve our general guest experience in the future. We do hope that you will still give us the opportunity to be of service to you so that we are able to correct the negative impression and turn around your experience. Kind Regards, Haitham Galal Director of Rooms

Dear Ms. Anna Thank you for your nice review. I trust that you had a pleasant stay with us and I am delighted to receive your very nice feedback about our staff and services. It was a great pleasure indeed to have you as our valued guests of RODA Hotels. I am very pleased to know that you enjoyed your stay with us, we are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. I will personally pass on your comments to our entire team and colleagues and surely they will be delighted at your gesture and grateful for your generous comments. Thank you once again for taking the time to write and we look forward to welcoming you in RODA Al Bustan on your next visit in Dubai. Best regards Haitham Galal Director of Rooms

Dear Lars, Thank you for your great review! It makes us happy to know that we have met and exceeded your expectations. We work very hard to ensure that the best quality of service is provided to our guests. Seeing it pay off in the end is what keeps us going! We will ensure that you get the 5-star treatment you deserve upon your every visit. Kind Regards, Emre Kocamustafaogullari Executive Assistant Manager

Sehr geehrter Gast, Ich möchte ich mich bei Ihnen bedanken, dass Sie im Al Bustan Rotana Dubai gewohnt haben und Sie sich die Zeit genommen haben Ihren Aufenthalt auf Tripadvisor zu bewerten. Es hat uns sehr gefreut, diesem zu entnehmen, dass Sie sich während Ihres Aufenthaltes bei uns wohl gefühlt haben und alles zu Ihrer Zufriedenheit verlief. Unser tägliches Ziel ist es, den wachsenden und hohen Ansprüchen unserer Gäste gerecht zu werden. Dies erreichen wir nicht zuletzt Dank konstruktiver Kommentare, denn sie helfen uns, eventuelle Schwachstellen zu erkennen und zu korrigieren. Umso mehr freuen wir uns natürlich über zufriedene Gäste, denn dann haben wir unser Ziel erreicht. Wir würden uns sehr freuen, Sie bald wieder hier im Al Bustan Rotana Dubai willkommen zu heißen und freuen uns auf Ihren nächsten Besuch. Mit besten Grüssen Emre Kocamustafaogullari Stellv. Direktor

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Al Bustan Rotana Dubai in the near future. Kindest Regards, Emre Kocamustafaogullari Executive Assistant Manager

Dear Valued Guest, We are delighted to know that you have had an enjoyable experience at Al Bustan Rotana. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Emre Kocamustafaogullari Executive Assistant Manager

Dear Anu, Thank you for taking the time to share your recent experience at Movenpick Grand Al Bustan Dubai. We sincerely apologize for the inconvenience caused by the challenges you encountered with your stay. We will be sure to address this with our Head of Department Team, to ensure it doesn't happen again.We value your business and regret that this experience has tarnished your perception of Movenpick Grand Al Bustan Dubai.Best Regards,

Dear Ms. Nicola, Thank you for choosing to stay with us and for sharing your experience.If there is specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights.We hope to have the pleasure of welcoming you back for a 5-star experience.Best Regards,

Dear Ms. Helen, Thank you so much for choosing Movenpick Grand Al Bustan Dubai for your stay. We apologize for any inconvenience caused to you due to our property enhancement. We are excited to share the changes when they are complete. We appreciate your patience and understanding during this period. We look forward to hosting you more successfully in the futureBest Regards,

Dear Ms. Silvia, Thank you very much for taking the time to review your recent stay with us at the Movenpick Grand Al Bustan Dubai.It was with great pleasure to learn that you enjoyed your time at our hotel and that everything was to your satisfaction.We look forward to be of continued service and we eagerly look forward to welcome you back in the very near future.Kindest regards,

Dear Mr. Ralf, Thank you for your wonderful feedback! We're thrilled you enjoyed our excellent services, very competent and friendly staff and your dining experience.Thank you for appreciating all our earnest efforts. Your recommendation means a lot to us and we are grateful for your support. We are looking forward to your next visit!Best Regards,

Dear Ella,Thank you for choosing Movenpick Grand Al Bustan Dubai. We sincerely appreciate your rating and are thrilled to hear that you loved everything about our hotel.We look forward to welcoming you back to Movenpick Grand Al Bustan Dubai, where we will ensure another extraordinary experience awaits you.Kind Regards,

Dear Mr. Lehang, Thank you for choosing to stay with us and for sharing your experience. We truly appreciate your valuable and constructive feedback which will help us to constantly improve. Please be assured that your comments for shower have been passed on to the team to further use for improvement and seamless experience next time. We are pleased to hear that, overall, your stay was great. We strive to provide exceptional experiences for all our guests, and we hope to have the pleasure of welcoming you back for another 5-star experience. Kindest regards,

Dear Gagan, Thank you for choosing Movenpick Grand Al Bustan Dubai as your preferred destination. We take pride in catering to our guests' needs the best way we can, and based on your statement, we are certain that we have met your expectations. Your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. We look forward to welcoming you back for another 5 star experience. Best Regards,

Dear Brian, Thank you very much for your positive review of your recent holiday with us at Movenpick Grand Al Bustan Dubai.Looking forward to welcoming you back to Movenpick Grand Al Bustan Dubai in the near future for another perfect stay. Kind regards,

Dear Mr. Darrell, Thank you for staying with Movenpick Grand Al Bustan Dubai and sharing your rating about us. Looking forward to serving you again for another memorable experience. Best Regards,

Dear Marie-France, Thank you for choosing Movenpick Grand Al Bustan Dubai for your stay. If there's anything we can do to ensure a perfect rating experience during your next visit, please don't hesitate to reach out.Looking forward to serving you perfectly next time.Best Regards,

Dear Sylvain, We appreciate you taking the time to reach out to us with your review regarding the recent stay. We’re extremely gutted to learn that you encountered an unpleasant experience during your stay with us. We will definitely conduct a thorough investigation on this matter to avoid reoccurrence. We request you to give us another chance to rectify the wrongs by resolving this issue and to ensure that our guests have flawless experience next time! Best Regards,

Dear Rym, Thank you for choosing Movenpick Grand Al Bustan Dubai as your destination. We appreciate your feedback and would like to address your concerns. Your feedback in this regard has been noted and we’re looking into it to make sure that this does not happen again.We hope this did not take away much from your overall experience with us, and we eagerly look forward to hosting you more successfully in the future.Best Regards,

Dear Mr. Christopher, Thank you for taking the time to write about your experience and we sincerely apologize for not meeting your expectations during your stay with us. Rest assured that your guest profile will be updated for future stays. Had you advised us about the noise issue at the time, we would have rectified the situation immediately or possibly offered you a room move. We assure you the best of our services in the future!Best Regards,

Dear Bashir, We are pleased that we could exceed your expectations and provide you with the true Movenpick Grand Al Bustan Dubai experience that we strive to uphold. We appreciate your feedback and we take great pride in providing a team of dedicated individuals who went above and beyond to ensure that every aspect of your stay was exceptional. Your recommendation means a lot to us, and we are grateful for your support. We are looking forward to your next visit! Best Regards,