Utomhuspool

Recensioner av Novotel Suites Mall Avenue Dubai

3 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 378 av 1000 recensioner" "
8 - Bra i betyg. 435 av 1000 recensioner" "
6 - Okej i betyg. 116 av 1000 recensioner" "
4 - Dåligt i betyg. 43 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1000 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Pouyan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Sincerely, Ghaith Dalati Hotel Manager 20 jan. 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Fantastiskt

Roger

Bodde här 6 nätter i december 2022

8/10 Bra

Torgny

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i januari 2021
Svar från Novotel Suite Mall of the Emirates 19 jan. 2021
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai

10/10 Fantastiskt

Hamdi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i februari 2020
Svar från Novotel Suites MOE 19 mars 2020
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

8/10 Bra

Verifierad resenär

Bodde här 7 nätter i januari 2020
Svar från Novotel Suite 9 feb. 2020
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

6/10 Okej

Tomas

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Novotel Suites delivers less service than expected
Customer service not as expected, but clean hotel with a great location.
Bodde här 4 nätter i oktober 2019
Svar från Hotel Management 23 okt. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bra läge
ett Budgethotell med helt ok standard. Ett plus för uppgradering till familjerum som innebar två duschar med separat toalett. Bra läge, gångavstånd till Mall of Emirates och pendeln för att åka till Dubai Mall.
Bodde här 3 nätter i mars 2019
Svar från Tyrone Lodder 23 mars 2019
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really good, the staff are amazing and helpful. I have never meet so good staff before. The only bad thing is that it was a bit expensive. Everything else was perfect.
Bodde här 11 nätter i februari 2019
Svar från Tyrone Lodder General Manager Novotel Suites & Ibi 15 feb. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fantastiskt

Verifierad resenär

Bodde här 7 nätter i februari 2019
Svar från Novotel MOE 15 apr. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was good and Gave us good service :) We was upgraded from standard doubleroom to Family suite for free when all doublerooms was sold out. The Place is good, close to Mall of Emirates and the Metro. I can really recommend this Hotel to all of you :)
Bodde här 7 nätter i februari 2019
Svar från Tyrone Lodder General Manager Novotel Suites & Ibi 15 feb. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 6 nätter i januari 2019
Svar från Novotel MOE 20 jan. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

8/10 Bra

Natalie

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra frukost. Nära till Metro, mall of emirates, restauranger och livs butiker.
Bodde här 4 nätter i januari 2019
Svar från Novotel MOE 11 jan. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Suites Mall of Emirates . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2018
Svar från Novotel Suites 3 jan. 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager

8/10 Bra

Catarina

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i oktober 2018
Svar från Novotel Suites MOE 5 dec. 2018
Dear Miss. Catarina, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suite & Ibis Mall of the Emirates

8/10 Bra

Torgny

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 6 nätter i maj 2018
Svar från Novotel Suites MOE 3 juni 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PEECHARA Sundeep General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

8/10 Bra

Lydia

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Ok.. nothing special
Overall good, however pictures a bit misleading. The room I got was smaller than the one pictured. Window view was another hotel wall and parking area, not that appealing. To be considered a 3 star hotel and for the money paid even after hotels discount one would think they would provide new and fresh toiletries. Instead bottles of body wash and hand soap was broken and half filled with water in the shower. Staff at front desk not that service minded, I asked for their help at 3 different times. Nothing major; toothbrush kit, a pair of scissors and help with the power outlet and all three times I had to reask like 3-4 times befor I actually got the help. Room smelled of mold or something ac had to be on at all time to avoid the smell. The toilet in room 224 was so small that to go in and close the door after me needed planning like I hade to go in in a certain way in order to be able to close the door after me...?!? Location ok. Walking distance to the metro and mall of the Emirates. Uber/taxi finds the place quite easily but make sure you say NOVOTEL mall of the Emirates since there is another NOVOTEL close by.
Svar från Novotel Suites 16 maj 2018
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, PEECHARA Sundeep General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

8/10 Bra

Rana

Gillade: Personal och service och rummets bekvämlighet
Svar från Novotel Suites MOE 29 apr. 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PEECHARA Sundeep General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

8/10 Bra

Ghada

Gillade: Rummets bekvämlighet
Det tog alltid tid innan man fick sitt kaffe till frukost. Många gånger fick man säga till flera gånger innan man fick det. Nära till allt, gångavstånd till tåg och Mall of Emirates.
Svar från Novotel Suites 3 apr. 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the restaurant service , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sol vid poolen.
Valde hotellet eftersom det var sol vid poolen hela dagen och närheten till mall of emerates. Och priset, som var 1/3 mot vad vi brukar betala. Dock var gymmet inte värt att kallas gym, frukosten var ok. Det som var grymt irriterade var att rumskortet hela tiden slutade fungera!!!! Ner till receptionen ca 20ggr under en vecka.
Svar från Novotel Suites 3 apr. 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

6/10 Okej

Ergun

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 7 nätter i februari 2018
Svar från novotel Suites 12 mars 2018
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ayman Hassan General Manager

10/10 Fantastiskt

Leif

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt
Bra hotell, nöjd med service, rum, och frukost allt var utmärkt, dessutom var nära till Emirats Mall.
Bodde här 8 nätter i februari 2018
Svar från Novotel Suites 12 mars 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
:-)
I allmänhet bra, rummet luktade dock rök.
Bodde här 6 nätter i december 2017
Svar från Novotel Suites MOE 30 jan. 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the smoke smell , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

6/10 Okej

Mokhles

Gillade: Personal och service
Motsvarar sina 3*
Helt ok men det blir ett annat Hotel nästa gång.
Bodde här 8 nätter i december 2017
Svar från Novotel Suites 26 jan. 2018
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ayman Hassan General Manager

10/10 Fantastiskt

Reijo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt fantastiks läge där hotellet ligger Det enda man borde ändra på är busstiderna till stranden och senarelägga dessa en timme både ditfärd samt hemkomst
Bodde här 6 nätter i november 2017
Svar från ibismoe 12 dec. 2017
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

10/10 Fantastiskt

Reijo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 16 nätter i november 2017
Svar från ibismoe 12 dec. 2017
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fin pool och bra läge
Rent och fint. Frukosten var sådär. All personal var jättetrevlig. Fin pool, men ganska mycket folk. Bra läge till shopping o flygplats.
Bodde här 3 nätter i oktober 2017
Svar från ibismoe 17 nov. 2017
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Flera badrums hotell
Gratis shuttle bus till kait strand. Taxi till marina kostar ca 30 AED.
Bodde här 8 nätter i oktober 2017
Svar från ibismoe 17 nov. 2017
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra och prisvärt hotell. Stora rum med separat toalett och flera duschar på rummet.
Svar från ibismoe 2 maj 2017
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Helén från Småland, Bra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Den var jättebra. Servicen perfekt. Bra läge. vi var 3 personer och hade tre toaletter och två duschar och ett badkar på rummet. Det som var mindre bra var att sängarna dom var förhårda. Restaurangen nando's som låg i hotellet helt perfekt jättegod mat , kanonbra service.
Svar från General Manager 19 mars 2017
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the bed , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

10/10 Fantastiskt

Håkan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht hotell med bästa läget vid Mall of Em.
Mycket trevligt hotell med bra service. Rent och fräscht. Frukost till överkomligt pris, och bra utbud. Fin pool på taket. Underbart med en toalett och två badrum i ett vanligt rum. Bra avdelningsmöjlighet mellan sovplatserna i soffan och dubbelsängen. Nära Mall of Emerates och Metron. Enkelt att gå dit.
Svar från General Manager 20 feb. 2017
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Liselott

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 20 feb. 2017
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Bra stora familjerum.
Bra hotell med fint läge vid Dubais bästa shoppingmall.Rummet var lite fuskstädat och så förblev det genom 6 dar. Trevlig personal relativt bra frukost, ganska liten pool men trevligt kring poolen.

8/10 Bra

Alf, Nässjö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med trevlig personal
Bra hotell med trevlig och serviceinriktad personal.Frukosten var helt ok. Frukostrestaurangen delades med IBIS hotell. I IBIS delen var kaffet från automat och amerikanskt blaskigt.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från ibismoe 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Suite Mall of the Emirates in the not too distant Future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från ibismoe 1 mars 2016
Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Suite Novotel Mall of Emirates. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

10/10 Fantastiskt

Larsson

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas
Trevligt hotell med mycket bra läge nära mallen och metron. Personalen var väldigt serviceinriktade och gjorde sitt yttersta för att hjälpa till. Bra frukost, inget överdåd men det mesta fanns. Poolområdet var inte så stort men det fanns alltid lediga solstolar. Bra rum med dubbelsäng och soffa som fungerade som extrasäng. Tyvärr var sängen stenhård, men sköna kuddar. Vi var nöjda med vår vistelse!
Svar från ibismoe 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Suite Mall of the Emirates in the not too distant Future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

8/10 Bra

Leena, Stockholm

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bra hotell för familj
Utmärkt med dubbelsäng o en soffa som fungerar som extra säng! Servicen bra. Mycket trevlig o artig personal. Rummet dock lite slitet o luktar illa, sur matta! Bra utbud i frukostbuffén. En förbättring skulle vara stt det skulle finnas en kaffemaskin så att gästerna kunde hämta själv! Ibland tog det väldigt lång tid innan kaffet kom o vill man sen ha påtår så var det ytterligare väntan! Kaffet var dessutom väldigt svagt! Bra läge vid mall of emirates o Metro!
Svar från ibismoe 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Suite Mall of the Emirates in the not too distant Future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

8/10 Bra

Lars-Olof, sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge att utgå från för sightseeing
Hotellet har ett bra läge nära "mall of EM", "hopp on hopp of bussar" och metron. Trevlig pol på taket med fria handdukar. Bra frukost och god kvällsmeny. Bra och hjälpsam personal,
Svar från ibismoe 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. t We hope to have the pleasure of welcoming you again in the near future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

6/10 Okej

Mikael, Gävle

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Ok hotell
Helt ok mellanklasshotell vid mall of emirates
Svar från ibismoe 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. t We hope to have the pleasure of welcoming you again in the near future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

10/10 Fantastiskt

Jasmina, Malmö Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekomenderas.
Rent och fint. Bra frukost. Bra service. ca 500 m till metro och shopping center. Transfer till stranden. Pool på taket, liten men sköna solsängar och alltid rena handdukar. Lite för hårda sängar, passade inte mig.
Svar från ibismoe 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Suite Mall of the Emirates in the not too distant Future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

8/10 Bra

Jacki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppenhotell men med jättehårda sängar!!!!!
Bästa resan. Vägg i vägg med Emirates mall. Annars får man ta taxi som är billigt.
Svar från Novotel Suite Mall of the Emirates 17 mars 2016
Dear Valuable Guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Suite Mall of the Emirates in the not too distant Future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

8/10 Bra

Linda, swe.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra och prisvärt!
Ett bra och prisvärt hotell med stort familjerum ett stenkast från Mall of emirates. En bra bit från stranden, men taxi är billigt så det kostade ca 20-25 AED att åka de 15 minutrarna till stranden. Dubbelsängen var stenhård men efter att ha sagt till i receptionen var de snabba att lägga dit en extra madrass. Bra service för övrigt också! Helt ok frukostbuffe'.

10/10 Fantastiskt

Niklas, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice clean hotel
We had a wonderful stay. Very friendly snd helpfull staff. Very clean rooms and good breakfast witch you can have both inside and outside. 2 min walk from mall of the Emirates.
Svar från ibismoe 30 maj 2015
Dear M. Niklas, Thank you for taking the time to share your experience and for choosing to stay at Suite Novotel Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager

8/10 Bra

Tobias, Helt ok bredvid Emirates mall

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dubai semester
Väldigt nöjda
Svar från ibismoe 30 maj 2015
Dear M. Tobias Thank you for taking the time to share your experience and for choosing to stay at Suite Novotel Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager

10/10 Fantastiskt

Niklas, Bålsta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Andra gången
Det är andra gången jag bor på det här hotellet. Fina rum och bra pool område på taket. Sällan mycket folk vid poolen. Nära att gå till Mall of the Emirates. Vi checkade ut vid lunch och fick komma tillbaka på kvällen för att hämta vårt bagage samt ta en dusch i omklädningsrummen innan vi begav oss till nattflyget mot Stockholm
Svar från ibismoe 30 maj 2015
Dear M. Niklas, Thank you for taking the time to share your experience and for choosing to stay at Suite Novotel Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager

8/10 Bra

Nils Egon, Väröbacka

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge för utflykter
Bra läge till utflykter. Bra standard på rummen. Frukostbuffén var mycket bra. Det var lätt att få tag i taxi utanför hotellet. Nära till metrostationen. Mycket nära till Emirates Mall inkl. Ski Dubai. Rekommenderar hotellet. Vi var en familj på 4 personer. 3 vuxna och en tonåring. Rummet var anpassat för oss. Tre toaletter och två duschar på rummet.
Svar från ibismoe 9 maj 2015
Dear M. Nils Egon, Thank you for taking the time to share your experience and for choosing to stay at Suite Novotel Mall of emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager

2/10 Väldigt dåligt

HAMAD, Muncie

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
**Arabic:** هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها. **English:** This time was a disaster, a total dump, never returning. **Spanish:** Esta vez fue un desastre, un basurero total, nunca volveré. **Dutch:** Dit keer was een ramp, een complete vuilnisbelt, nooit meer. **Japanese:** 今回は災害で、完全なゴミだった。二度と戻らない。 **Chinese:** 这次是场灾难,绝不会再来这个垃圾堆。 **Portuguese:** Desta vez foi um desastre, um lixo total, nunca mais volto.
Bodde här 2 nätter i april 2024

8/10 Bra

Matteo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ottimo rapporto qualità prezzo che merita 5 stelle. Cibo di buona qualità sia a colazione sia a cena però nell’arco di una settimana il buffet non è mai variato. Buona la posizione in una zona poca rumorosa adiacente il mall e nei pressi della fermata della metropolitana. Taxi sempre presenti all’esterno dell’hotel. Personale disponibile e cordiale. Pulizia, soprattutto nelle aree comuni, molto buona. La stanza familiare per 2 adulti e 2 ragazzi era confortevole e dotata di 2 bagni.
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Bodde här 1 natt i april 2024

8/10 Bra

Naren

Reste med familjen
Gillade: Renlighet och personal och service
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Bodde här 7 nätter i mars 2024