Dear Jan Peter, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Fredrik, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We thank you for the recommendation and we look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Valued Guest, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Bo, It is a pleasure to learn that you had a good stay with us and that your overall experience was fair. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Niklas, Thank you very much for your satisfactory rating on your overall experience and we are glad to note you had an enjoyable stay with us. We look forward to welcoming you again in the near future. Best Regards, Frederic Gitzner Cluster General Manager

Dear Valued Guest, Thank you very much for your excellent rating. We a pleased to know you were happy with your overall stay with us. We look forward to welcoming you back again to Novotel World Trade Center in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Dear Valued Guest, Thank you very much for your excellent rating and we a pleased to know you have enjoyed your stay with us. We look forward to welcoming you back again to Novotel World Trade Centre in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Dear Valued Guest, It is truly a delight to learn that your enjoyed the overall experience of your stay and we very much appreciate your satisfactory rating. Thank you for sharing a review and we look forward to welcoming you back again in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Dear Magbule, Thank you for sharing a review. It is indeed a pleasure to learn that overall you enjoyed your stay and you appreciated our service and facilities as well as the location of the hotel. We very much appreciate your comments and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Dear Johan, We are glad to know that we met your expectations in many aspects of your recent stay with us. It is also great to know that you found our location ideal. Our guest observation is essential to us and I have shared with my team your comments about the areas where we can work on improving our services in order for us to better meet our guest’s expectations. Thank you for sharing your experience and we look forward to welcoming you again at the Novotel World Trade Centre. Sincerely, Frederic Gitzner Cluster General Manager

Dear Jan, Thank you very much for your kind rating and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Dear Michael, Thank you for choosing Novotel World Trade Centre during your recent stay in Dubai. We are glad to know that you were satisfied with our facilities and our ideal location. Once again, thank for sharing your experience and we look forward to welcoming you again in the near future. Best Regards, Frederic Gitzner Cluster General Manager

Dear Charlotte, We would like to thank you for sharing your experience following your stay at the Novotel World Trade Centre. It is a pleasure to know that the overall experience of your stay met your satisfaction and greatly appreciate your positive comments about the service and facilities. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Dear Khodr, Thank you for taking the time to share a review with us and we are pleased to know that you enjoyed your stay at our hotel. We look forward to welcoming you back again in the near future. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

Dear Valued Guest, Thank you for taking the time to share your experience following your stay at Novotel World Trade Centre. We are delighted to read that you had an excellent stay and you appreciated our services highlighting your breakfast experience at our restaurant. Positive feedback from our guests is our greatest reward and it is with great pleasure to share your feedback with my team. Once again, we very much appreciate your wonderful review and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

Dear Valued Guest, Thank you for sharing a review about your stay at Novotel World Trade Centre. We very much appreciate your excellent rating for our hotel and it is a delight to learn that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

Dear Valued Guest, Greetings from Dubai! We very much appreciate your positive comments regarding your stay at the Novotel Dubai World Trade Centre. It is a pleasure to know that overall you enjoyed your stay with us and our services met your satisfaction. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and make your visit a memorable one. Thank you again for sharing your experience, and we look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

Dear Valued Guest, Greetings from Dubai! We are delighted to read that you had an wonderful stay and enjoyed your visit at our hotel. It is always a pleasure to know that our guests are satisfied with their stay. Thank you again for sharing your experience and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we endeavor to achieve every day. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your stay at the Novotel Dubai World Trade Centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! We very much appreciate your comments regarding your stay at the Novotel World Trade Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Ms. Sofia, Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive feedback from satisfied clients is our greatest reward, thank you once again! We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive feedback from satisfied clients is our greatest reward, thank you once again! We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring their attention. We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! Thank you for taking the time to answer our online guest questionnaire. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring attention. We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive feedback from satisfied clients is our greatest reward, thank you once again! We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive feedback from satisfied clients is our greatest reward, thank you once again! We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai

Dear Anil,Thank you for sharing your positive feedback about our hotel's convenient location. We're delighted to hear that you found our location to be convenient and easily accessible, allowing you to explore the area with ease.We strive to provide our guests with a comfortable and convenient stay, and we're pleased to know that our location contributed to your overall satisfaction. Thank you once again for choosing to stay with us, and for taking the time to provide your feedback. We hope to have the opportunity to welcome you back at Novotel World Trade Centre in the future and provide you with an even better experience.

Dear Lillian,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our beds to be comfortable, contributing to a convenient and restful stay.At Novotel World Trade Centre, we prioritize our guests' comfort, and we're glad to know that you had a comfortable night's sleep during your time with us.Thank you once again for staying with us and we hope to have the opportunity to welcome you back for another comfortable stay in the future.

Dear Valued GuestThank you very much for your recent stay at Novotel World Trade Centre and for taking the time to share your feedback with us.We're delighted to hear that you enjoyed the ambience of our hotel and found our prices affordable. Providing a welcoming atmosphere and great value for our guests is always our top priority.Thank you once again for choosing to stay at Novotel World Trade Centre We look forward to welcoming you back in the future for another wonderful stay. Best Regards, Dynne Binua Director of Rooms

Dear Renata,Thank you for your outstanding rating! We are thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future.Best regards,Dynne BinuaDirector of Rooms

Dear Catherine,Thank you for choosing Novotel World Trade Centre Dubai for your recent stay and for taking the time to share your feedback with us. We appreciate your kind words regarding our convenient location, good food, and spacious luxury rooms. We apologize for any inconvenience caused by the size of the bathroom and the housekeeping issues you experienced. Your feedback regarding the provision of amenities and the cleanliness of the bathroom after cleaning has been duly noted. We understand your concerns about transportation to the airport and the availability of local taxis. We appreciate your feedback and will take it into consideration. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Best regards,Dynne BinuaDirector of Rooms

Dear Valued Guest,We have acknowledged your low rating and are eager to better understand your experience to address any concerns you may have. Kindly share additional details with us via email at H5261-FO@accor.com. Your insights are highly valuable as we work to improve our services and ensure a more positive experience for you in the future. Thank you for your cooperation.Best regards,Dynne BinuaDirector of Rooms

Dear Robert,We're thrilled to hear that you found our hotel to be a convenient starting point for tours, especially with its proximity to the Metro station. Accessibility to transportation hubs is essential for our guests, and we're delighted that it contributed positively to your experience. Thank you for choosing us as your base for exploration, and we hope you had a fantastic time discovering the area. Best regards,

Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sincerely sorry to hear about your experience with the staff during your stay. Providing courteous and helpful service is a top priority for us, and I regret that you felt the staff was not polite and unhelpful when seeking assistance with locations to visit.Your feedback is valuable, and I assure you that we will address this matter promptly. We will be providing additional training to our staff to ensure that they are well-equipped to assist guests with information and directions, fostering a more positive and welcoming atmosphere. Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sorry to hear about your dissatisfaction with the bedding and service during your stay. Providing a comfortable and enjoyable experience for our guests is of the utmost importance to us, and I apologize that we fell short of your expectations.Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room