Utomhuspool och parasoller

Recensioner av Sofitel Dubai Jumeirah Beach

5 out of 5
Sofitel Dubai Jumeirah Beach
Jumeirah Beach - Dubai Marina, PO Box 473828, Dubai

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 687 av 1001 recensioner" "
8 - Bra i betyg. 227 av 1001 recensioner" "
6 - Okej i betyg. 48 av 1001 recensioner" "
4 - Dåligt i betyg. 17 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1001 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i april 2023
Svar från Sofitel Dubai Jumeirah Beach Hotel 12 apr. 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcome you again soon. Sincerely, Guest Experience Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i februari 2023
Svar från Sofitel Dubai Jumeirah Beach 21 feb. 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com, through which we could see that you had enjoyed your stay with us. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Over all a good hotel right on the JBR. Breakfast was good, same everyday but had a good selection. Down part was that it was crowded and noisy. The biggest issue was how we could hear our neighbors tv and a baby screaming at night. The rooms are not sound proof at all. The pool was to small for the amount of people staying at the hotel, even though the staff managed to get us sun beds. The pool has sun throughout the whole day and nice view over JBR and Dubai Eye. The cleaning of the rooms could have been better, like restocking toilet paper.
Bodde här 4 nätter i juni 2022
Svar från Guest Experience Team 21 juni 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing Sofitel and we hope to welcome you back again. Sincerely, Guest Experience Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Utmärkt hotel ,fresh fint .i hjärtat av Marina Dubai .trevlig personal
Bodde här 5 nätter i augusti 2021
Svar från santo 10 aug. 2021
Dear Guest, We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We look forward to welcome you for another longer and “Magnifique” Stay. Sincerely, Santo Shi Benidin Guest Experience Team

8/10 Bra

Ashtar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2021
Svar från santo 16 mars 2021
Dear Ashtar, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com, through which we could see that you had enjoyed your stay with us. We look forward to welcome you again soon. Yours Sincerely, Santo Benidin Guest Experience Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
trevligt hotell med sjysst läge nära stranden (allmän strand),
Bodde här 5 nätter i mars 2020
Svar från Kathe 21 mars 2020
Dear Guest, Bonjour! Marhaba! We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Guest Experience Team

10/10 Fantastiskt

sandra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel! Will definitely be staying here again
Absolutely amazing experience!!! The room was perfect with a gorgeous view of the entire marina! The beach was within one minute walking distance away and you could see it from out balcony. Breakfast at the hotel is a must because there is so much to choose from. Regarding the staff, where do I begin, absolutely immaculate! For example, Michael O was super friendly and kind and left different towel shaped animals in our room and even came up before his shift ended to say goodbye. Best hotel experience my sister and I have ever had! Will only be staying here from now on!
Bodde här 6 nätter i februari 2020
Svar från kathe 14 mars 2020
Dear Guest, We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We look forward to welcome you for another longer and “Magnifique” Stay. Kind regards, Guest Experience Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel close to beach walk.
Great location close to the beach, restaurants, some shopping. Aways taxis available outside. Nice poolarea, afternoon sun with seaview. Stayed in Sofitel downtown for half the stay.
Bodde här 4 nätter i januari 2020
Svar från Kathe 12 jan. 2020
Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back again for another "Magnifique" stay with us! Kind Regards, Katherine Nino Guest Experience Team

8/10 Bra

Verifierad resenär

Bodde här 6 nätter i december 2019
Svar från Santo 5 jan. 2020
Dear Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia.com. Kind Regards, Guest Experience Team

10/10 Fantastiskt

Viktor

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A perfect Christmas
Our stay at Sofitel Dubai Marina was absolutly perfekt. The location, the beach, the food and the service. The only thing that could be better is the size of the toilet.
Bodde här 7 nätter i december 2019
Svar från Kate 31 dec. 2019
Dear Viktor, Thank you very much for the wonderful review here on Hotels.com! We are delighted to know that you have enjoyed your stay with us and that you loved our warm hospitality and our hotel ambiance. We hope to welcome you back again for another "Magnifique" stay with us! Kind Regards, Katherine Nino Guest Experience Team

10/10 Fantastiskt

Mattias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbra läge, väldigt bra bemötande och service!
Bodde här 8 nätter i november 2019
Svar från santo 4 dec. 2019
Dear Mattias, We would like to thank you for taking the time to share your experience on Hotels.com. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Yours Sincerely, Guest Experience Team

10/10 Fantastiskt

Mattias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Santo 4 dec. 2019
Dear Mattias, We would like to thank you for taking the time to share your experience on Hotels.com. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Yours Sincerely, Guest Experience Team

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge med närhet till restauranger och strand. Poolen har skugga hela förmiddagen under vintertid.
Bodde här 7 nätter i november 2019
Svar från tellakkis 19 nov. 2019
Dear David, Thank you for your positive feedback and we do hope that you had a comfortable stay with us. Kind regards, Tamara El Lakkis, Guest Experience Manager

10/10 Fantastiskt

Rebecka

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect!
We had such a wonderful stay at Sofitel. The hotel is perfectly located, right by the beach and surrounding restaurants. The service was immaculate. Great pool area, which was partly shaded until noon, but really sunny thereafter (in November). The beach is a minute walk from the pool area and the hotel provides you with towels, umbrella, water etc if you want to spend a couple of hours there. Spacious rooms, well equipped gym and a wonderful breakfast buffet worth the cost (AED90). The hotel also offers good happy hour deals after 4 pm. I’d definitely recommend Sofitel to anyone going to Dubai.
Bodde här 4 nätter i november 2019
Svar från santo 16 nov. 2019
Dear Rebecka, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated and we are pleased to receive your wonderful comments about our team and services. We look forward to having another opportunity to welcome you back at Sofitel Jumeirah Beach for another longer stay among us. Yours Sincerely, Santo Benidin Guest Experience Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Santo 13 maj 2019
Dear Anonymous, We would like to thank you for taking the time to share your rating on Hotels.com, We are delighted to read that you enjoyed your recent stay! We look forward to welcoming you back soon. Kind regards, Santo Benidin Guest Experience Team

10/10 Fantastiskt

Urban

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2019
Svar från Santo 21 apr. 2019
Dear Urban, Thank you for sharing your rating on Hotels.com, through which we can see you had enjoy your stay with us. We look forward welcome you soon. Kind Regards, Santo Ben Guest Experience Team

10/10 Fantastiskt

Mathias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbart hotel med perfekt läge & sagolik frukost
Otroligt vackert hotell med perfekt läge. Finns handdukar och strandmattor att låna. Kan rekommendera att välja med frukost - den var helt otrolig och fanns massvis att välja mellan. Servicen och bemötandet toppen. Inget att anmärka på alls. Finns bagagerum att för förvaring efter utcheckning. Ni kommer inte att bli besvikna.
Bodde här 3 nätter i mars 2019
Svar från Tamara El Lakkis 19 mars 2019
Dear Mathias, I want to thank you for choosing Sofitel Dubai Jumeirah Beach for your stay in Dubai and taking the time to share your experience with us. It is always a pleasure to receive positive feedback. We are convinced that this feedback will have a positive effect and stimulates them to offer an even better service. We hope to welcome you again in the future and that your next visit will be good or better as you previous one. Kind regards, Tamara El Lakkis Guest Experience Manager

8/10 Bra

Ali

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Near everthing, the beach and restaurants
Bodde här 2 nätter i december 2018
Svar från Santo 16 dec. 2018
Dear Ali, Thank you for sharing your feedback. We are glad to hear you have enjoyed our hotel location, which creates amazing memories. We look forward for another longer and "Magnifique" stay among us. Sincerely, Santo Benidin Guest Experience Team

8/10 Bra

Carina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Upplev Dubai men bo vid beachen!
Mycket bra hotell med god service, centralt och bra läge mellan Jumeirah Beach och Dubai Marina. God frukostbuffé men ibland lite trög personal i restaurangen, i övrigt mycket bra personal. Valet att bo vid Jumeirah och The Walk (mellan beachen och marinan) var just det perfekta läget om man önskar både promenader, strand och storstad. Lätt att ta sig in till övriga delar av Dubai med buss, taxi eller metro. Rekommenderas.
Bodde här 8 nätter i november 2018
Svar från Santo 16 dec. 2018
Dear Carina, We would like to thank you for taking the time to share your valuable feedback. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. Your feedback will be shared with the team as it will definitely serve as an encouragement to move further in the right direction. We look forward to welcoming you back soon again. Sincerely, Santo Benidin Guest Experience Team

10/10 Fantastiskt

Mostafa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt va perfekt. Missade städningen en dag men löste det på kvällen. I övrigt va allt grymt. Bra mat, bra pool, nära till JBR och marinan. Och ok gym.
Bodde här 4 nätter i oktober 2018
Svar från Aman Kapoor 23 okt. 2018
Dear Mr. Mostafa, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind regards, Aman Kapoor Front Office Manager.

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell med extra allt.
Underbart hotell med fantastiskt service och hjälpsam personal. Läget precis bredvid stranden och med hotell pool samt shoppinggata utanför gör detta till det perfekta hotellet på semestern. Stora rum och bra standard på hotellets restauranger.
Bodde här 4 nätter i oktober 2018
Svar från Aman Kapoor 15 okt. 2018
Dear Ms. Sara, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind regards, Aman Kapoor Front Office Manager.

8/10 Bra

Per-Erik

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2018
Svar från Aman Kapoor 6 okt. 2018
Dear Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com, through which we could see that you had enjoyed your stay with us. We look forward to welcome you soon again and will be great if we could receive some additional details related to your stay. Regards, Aman Kapoor Front Office Manager

10/10 Fantastiskt

Torsten

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Selma 14 maj 2018
Dear Valued Customer, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selma Istembouli Guest Experience Supervisor Sofitel Dubai Jumeirah Beach

10/10 Fantastiskt

Izabela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful place to stay . Very friendly and professional staff. Our housekeeper always smiling making sure everything is done.
Bodde här 10 nätter i april 2024
Svar från Sofitel Dubai Jumeirah Beach Team 26 apr. 2024
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Sofitel Dubai Jumeirah Beach Team 18 apr. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Alif

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and amazing location
Bodde här 2 nätter i mars 2024
Svar från Sofitel Dubai Jumeirah Beach Team 18 apr. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Bra

Monika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Zentral gelegen mit vielen verschiedenen Restaurants in der Nähe.
Bodde här 8 nätter i mars 2024
Svar från Sofitel Dubai Jumeirah Beach Team 18 apr. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Karim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tout était posifif. Rien de négatif à trouver.
Bodde här 6 nätter i mars 2024
Svar från Sofitel Dubai Jumeirah Beach Team 31 mars 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Artan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Sofitel Dubai Jumeirah Beach Team 21 mars 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

4/10 Dåligt

Malika

Gillade inte: Boendets skick och faciliteter
Le service, ainsi que la tenue de l’hôtel ne correspond pas aux critères du Sofitel. Pour avoir fréquenté les hôtels Sofitel à travers le monde, je considère que cet hôtel ne mérite pas d’en emporter l’enseigne
Bodde här 7 nätter i februari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 11 mars 2024
Dear Valued Guest, thank you for taking the time to share your feedback on Expedia. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your input and are committed to addressing and resolving any issues. In order to assist you further, could you please provide more details about your experience or reach out to us. Your feedback is important to us, and we want to ensure that we address any concerns you may have. We appreciate your understanding and look forward to the opportunity to make things right. Best regards, Guest Experience team

8/10 Bra

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tres bonne hotel Bonne chambre, tres propre, merci a aicha Petit dej tres varier et tres bon Merci on retourne sur et certain
Bodde här 7 nätter i februari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 7 mars 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

2/10 Väldigt dåligt

Shayla

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 25 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback on Expedia. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your input and are committed to addressing and resolving any issues.In order to assist you further, could you please provide more details about your experience or reach out to us. Your feedback is important to us, and we want to ensure that we address any concerns you may have.We appreciate your understanding and look forward to the opportunity to make things right.Best regards,Guest Experience team

10/10 Fantastiskt

Samina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location was great. Amazing views from both the front and back of building. Swimming pool and steam and sauna were great. Lifts were a bit slow and they didnt put through calls from relatives after 10pm. They were not able to contact us via the hotel reception.
Bodde här 7 nätter i februari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the great location of our hotel and the amazing views from both the front and back of the building. It's wonderful to know that you found our swimming pool, steam, and sauna facilities to be great as well.We appreciate your constructive comments regarding the lifts, and we apologize for any inconvenience you may have experienced. We will certainly look into ways to improve the efficiency of our lifts to enhance the overall guest experience.Regarding the issue with calls from relatives after 10pm, we apologize for any inconvenience caused. We take guest communication seriously, and we will investigate why there was a delay in connecting calls during that time. Your feedback helps us address and improve our services.We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Thank you once again for choosing to stay with us.Warm regards,Guest Experience Team

8/10 Bra

Albina

Reste med familjen
Gillade: Renlighet och personal och service
Pros: Super close to the beach, convenient location. The property provides beach towels, which is a plus. Great pool. Amazing breakfasts! Our room on 17th floor was clean, safe, quiet. Cons: No airport transfer! Old smell, esp in a closet. Terrible dinners, they reuse leftovers for the next day, do NOT recommend to buy them. Overall 4 stars, doesn’t worth money since its on the expensive side.
Bodde här 11 nätter i januari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the convenient location, proximity to the beach, and the amenities we offer such as beach towels and a great pool. It's also wonderful to know that you found our breakfasts to be amazing and that your 17th-floor room met your expectations in terms of cleanliness, safety, and quietness.We appreciate your honesty in highlighting areas for improvement. We apologize for any inconvenience caused by the lack of airport transfer service. Regarding the concerns about an old smell, especially in the closet, and the quality of dinners, we take these matters seriously and will address them with our team to ensure a better experience for future guests.We value your feedback as it helps us enhance our services.We hope to have the opportunity to welcome you back in the future.Thank you again for choosing to stay with us.Best regards,Guest Experience Team

10/10 Fantastiskt

Bharatbhai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

ADRIAN

Bodde här 1 natt i januari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Juan Manuel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel.
Great Hotel for the whole family !!! Excellent Hotel, perfect location in “The Walk”, few steps for JBR Beach and Restaurants. Great service. Delicious Breakfast !!!
Bodde här 10 nätter i januari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Bra

camille

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bel hotel renové, personel accueillant et agreable, belle chambre, meme si il ne faut pas regarder en details Tres bon emplacement, avec restaurants et boutiques, malgre des bouchons pour acceder a la marina. Piscine ne beneficiant que de 2h de soleil par jour.. heureusement plage a meme pas 100m
Bodde här 7 nätter i januari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Farah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning hotel, perfect location and very welcoming staff! Would definitely stay here again and recommend to others!
Bodde här 7 nätter i december 2023
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Bra

Abdul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ok I liked everything about the property but restroom between the toilet and shower glass wall it’s not even a foot distance I’ma average person I couldn’t sit comfortably if you bigger OMG they can do better then that and the bed mattress was kind of old you can’t really feel you are on the bed it’s like you are in cheap wood for a five star hotel they can do better then that. Overall pool, lounge area and location are the best if you dnt care about sleep comfort and restroom it’s good if not look somewhere else. Place was clean and neat.
Bodde här 11 nätter i december 2023
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Asim, Houston

Bodde här 3 nätter i december 2023
Svar från Sofitel Dubai Jumeirah Beach Team 31 jan. 2024
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Nazia

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic hotel with amazing staff. Rooms were big with sea views (we did an upgrade to sea rooms) the only negative about this area is that it is very loud on a weekend. Friday Saturday and Sunday nights there was pounding music from around 10pm to 5am. Not sure where it was from but there is a club near to the hotel. Asked the staff and they were unsure, noise was really unbearable and made it hard to sleep. Not sure if it was from beach parties or clubs. But other than that the area was lovely lots of dining options and shopping and not too far to metro for travel. The only other negative is that you have to pay for loungers on the beach which cost round 120 Dirham per day which gets pricey! But the hotel itself was amazing staff were fantastic especially house keeping.
Bodde här 6 nätter i december 2023
Svar från Sofitel Dubai Jumeirah Beach Team 30 dec. 2023
Dear valued guest,Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you enjoyed your stay at our fantastic hotel, appreciating the spacious rooms with breathtaking sea views. Your kind words about our amazing staff, particularly the housekeeping team, are truly appreciated.We sincerely apologize for the inconvenience caused by the noise during the weekends. We understand how crucial a good night's sleep is, and we regret that the disturbance from the nearby club affected your experience. Rest assured, we will investigate this matter further to address and minimize any potential disruptions in the future.It's delightful to hear that you found the surrounding area appealing with various dining options and shopping opportunities. Regarding the beach loungers, we understand your concern, and we will review our policies to ensure that they align with our guests' expectations.Your feedback is invaluable to us, and we genuinely appreciate your candid comments. We hope to have the pleasure of welcoming you back in the future, providing an even more enjoyable experience.Warm regards,Guest Experience Team

10/10 Fantastiskt

Paulo Ricardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Sofitel Dubai Jumeirah Beach Team 30 dec. 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

6/10 Okej

Tugba

Reste i grupp
The pool barely got any sun during the day. The public beach is not nice. Breakfast was good but there could have been more. We weren’t allowed to move our sunbeds by the pool since we tried to move where the sun is. Also there was always traffic and it was super loud until 2-3 am. Most of the personal staff was nice but some not so much. The hotel does not have its own beach are so no sunbeds there you would need to rent those!
Bodde här 6 nätter i december 2023
Svar från Sofitel Dubai Jumeirah Beach Team 30 dec. 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the breakfast and the majority of our staff. We also value your constructive criticism regarding the limited sunlight at the pool, public beach conditions, and the desire for more sunbed flexibility.Please be assured that we take your comments seriously and will use them to enhance our guest experience. We apologize for any inconvenience caused by the noise and the restrictions on moving sunbeds. Your feedback is instrumental in helping us improve, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Guest Experience Team

6/10 Okej

Sani

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
hotels.com booking issue still pending !
I am really unhappy about this booking through hotels.com, this was a business trip and I had to cancel a part of my trip instead of staying from the 30th to the 8th of december I stayed (booked 2 rooms) only one night and I am still been charged the full trip and impossible to talk to someone from hotels.com. I will never book through hotels.com anymore any business trip, and I hope this issue will be solved asap.
Bodde här 8 nätter i november 2023
Svar från Sofitel Dubai Jumeirah Beach Team 14 dec. 2023
Dear valued guest,Thank you for bringing your concerns to our attention. We understand the frustration you've experienced with your recent booking through Hotels.com. We want to clarify that our hotel review platform is separate from hotels.com, and we appreciate your understanding in this matter.Please rest assured that as a hotel, we take guest satisfaction seriously. We have initiated the refund process for the unused portion of your stay and have sent confirmation emails to you. If you encounter any further challenges, feel free to contact our hotel directly, and we will do our utmost to assist you.Best regards,Guest Experience Team

10/10 Fantastiskt

Imad, Charleston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i november 2023
Svar från Sofitel Dubai Jumeirah Beach Team 1 dec. 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

8/10 Bra

Olwen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i november 2023
Svar från Sofitel Dubai Jumeirah Beach Team 30 dec. 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

AMJAD NASSIM, flushing

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice all the way around.
Bodde här 9 nätter i november 2023
Svar från Sofitel Dubai Jumeirah Beach Team 1 dec. 2023
Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

10/10 Fantastiskt

Michele

Bodde här 7 nätter i oktober 2023
Svar från Sofitel Dubai Jumeirah Beach Team 14 dec. 2023
Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team