I’m pretty generous in my reviews but this I feel the need to really provide a detailed review for young families.
This hotel (apartment side) really appealed to us because of the proximity of the Dubai Mall and Burj K & the fact that there was 5 of us.
The only positive of booking this hotel is the location. No need for Uber or taxi (15-25 min ride from airport depending on traffic- as an aside government taxi’s are 60 percent cheaper than Ubers- we paid 48-55 Dirham. Walking distance to mall is 5 min. You have to cross two easy intersection crosswalks.
We were placed on the 5th floor. Upon entering the suite, all I can say is that it was below par. The rugs were absolutely disgusting and stained (not sure why there isn’t tile only all around) we walked continuously on crocs inside.
The furniture is quite dated (80s style Couches) and the washrooms are also quite dated - something of what you would see at a motel 6. The kitchen was so disgusting that we didn’t step foot.
We would have paid couple hundred more at more up to date place had we known.
The hallway of the 5th floor also had a terrible smell.
I also made two toll free collect calls to my credit card company and was charged 60 Dirham. The staff did not understand my objection to this.
On our first night, we had a fire alarm wake us up at 1 a.m. When we asked for an explanation the day after, none was given.
The main hotel that is connected to the apartment seemed nice- nice pool area