Dear Mr. Jamshid,Thank you for rating your visit to The Canvas Dubai - MGallery Collection Hotel.Looking forward to welcome you again in the near future.Warm RegardsYashashree GhodkeFront Desk Manage

Dear Amal, Thank you for taking the time to tell us about your experience with us. We learnt that your experience did not meet your expectations, our sincerest apologies to this. At MGallery, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely yours,Ankush KaulHotel Operations Manager

Dear Mr. Sverker,Greetings of the day!Thank for sparing time to share your recent experience with us!I am thrilled to note that you had a memorable stay with us.We are committed to consistently provide warm, efficient and discrete service to our guest, so your kind appreciation and acknowledgement is our greatest reward.The team at The Canvas Hotel - MGallery Hotel Collection looks forward to welcome you back on your next visit .Best regardsAnkush Kaul Hotel Operations Manager

Dear Mr. Mikael,Greetings from The Canvas Dubai - MGallery Hotel Collection!We are highly concerned about receiving your disappointing feedback. While we strive to deliver memorable experiences to all our guests, we regret to learn that your visit was less than satisfactory.We have noted your concerns in various areas that did not make your stay experience pleasant; please accept my sincere apologies on behalf of the team. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential.We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ankush KaulHotel Operations Manager

Dear Mr. Berken,Thank you for rating The Canvas Hotel- MGallery Hotel Collection.As our valued guest, we appreciate your feedback and are delighted to know that you had a great experience. With the spirit of service, we take great pride in meeting and exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Warm RegardsAnkush KaulHotel Operations Manager

Dear Ali, Thank you for rating your recent experience following your stay at the Canvas Dubai - MGallery Hotel Collection. We appreciate the time you have taken and hope to welcome you back again in the near future. Warm regards Christina Assmann Hotel Manager

Dear Haidar, Thank you for reviewing your recent experience with us. We are pleased to see that you enjoyed your stay and hope that you will visit us again soon. Kind regards Christina Assmann Hotel Manager

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself. We hope that this will not deter your decision of coming back to us again as we look forward to your next visit in the hotel. Trusting that we would be able to serve you better as we continually provide the best services and personalized care at all times. Best Regards, Anuradha Bhardwaj Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself. We hope that this will not deter your decision of coming back to us again as we look forward to your next visit in the hotel. Trusting that we would be able to serve you better as we continually provide the best services and personalized care at all times. Best Regards, Anuradha Bhardwaj Guest Experience Manager

Dear Mr. Erik,, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself. However, we would like to mention that the hotel is located in the historical part of Dubai, 10 minutes walking distance from the nearest metro station and 15 minutes driving from the major Dubai attractions such as Burj Khalifa, Dubai Mall, Dubai Creek, La Mer beach. We hope that this will not deter your decision of coming back to us again as we look forward to your next visit in the hotel. Trusting that we would be able to serve you better as we continually provide the best services and personalized care at all times. Best Regards, Mirco Iada General Manager

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection . We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

Dear Mr. Azer, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

Dear Miss Olivia, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

Dear Ms. Amar, At Meliá Dubai we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. The departments involved has already been informed about your recent experience and will make sure this will not happen again in the future. I truly hope that you will give us another chance to welcome you again to verify and proof our improvements in order to regain your confidence in Melia Dubai hotel. Kind regards, Guest Experience

Dear Mr. lbbe, Thank you for choosing Melia Dubai for your stay and for sharing your kind review on Expedia! It makes us very hapy to know that you enjoyed our staff's assistance and the hotel during your recent stay. We look forward to welcoming you back soon. Kind regards, Guest Experience

Dear Oreste,Thank you for taking the time to review our hotel.I am pleased that we were able to exceed your expectations in terms of the friendly service extended by my colleagues during your visit.I will convey your words of praise to the entire team and thank them for their hard work.We look forward to welcoming you back againWarm regards,Yashashree GhodkeFront Desk Manager

Dear Mr. Betul,Thank you for taking the time to review our hotel.I am pleased that we were able to exceed your expectations in terms of the friendly service extended by my colleagues during your visit.I will convey your words of praise to the entire team and thank them for their hard work.We look forward to welcoming you back again.Warm regards,Yashashree GhodkeFront Desk Manager

Dear Mr. Lukas, Thank you for sharing your experience with us about your recent stay at our hotel. I understand that your stay did not go as per your expectations, Please let me know the convenient time to reach out to you so that i can get a details information about what went wrong. Warm Regards,Yashashree GhodkeFront Desk Manager

Dear Ms. Florian,Thank you for sharing your ratings with us about your recent experience of your stay.I understand your experience at our hotel was not upto your expectations, please accept my sincere apology for the inconvenience caused. I would like to know what were the challenges you faced which made your stay unpleasant. Looking forward in hearing from you. Warm Regards,Yashashree GhodkeFront Desk Manager

Dear Mr. Nigel, Thank you for taking the time to review our hotel.I am pleased that we were able to exceed your expectations in terms of the friendly service extended by my colleagues during your visit.I will convey your words of praise to the entire team and thank them for their hard work.We look forward to welcoming you back againWarm regards,Yashashree GhodkeFront Desk Manager

Dear Ms. Isha,Thank you for sharing your ratings with us about your recent experience of your stay.I understand your experience at our hotel was not upto your expectations, please accept my sincere apology for the inconvenience caused. I would like to know what were the challenges you faced which made your stay unpleasant. Looking forward in hearing from you. Warm Regards,Yashashree GhodkeFront Desk Manager

Dear Ms. Kimberley,Thank you for taking your valuable time and rating your stay with us. I appreciate your input and will strive to continue improving. If there are any specific areas you feel could be enhanced, please feel free to let me know. Our guest satisfaction is my priority.Looking forward in welcoming you again in the near future.Warm RegardsYashashree GhodkeFront Desk Manager

Dear Mr. Velma, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your feedback. We are pleased to hear that the property's location was convenient for your needs and that our staff were able to assist you effectively. We strive to provide exceptional service to all of our guests and it is rewarding to know that we have met your expectations.We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager

Dear Mr. Antonia,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for sharing your positive experience at the hotel. It is indeed a pleasure to hear that you found the rooms to be beautiful, clean, and offering a variety of amenities such as multiple restaurants, a rooftop pool lounge, and a cafe. Your feedback is greatly appreciated and will be shared with the hotel management team. We strive to provide exceptional service and facilities to our guests, and we are delighted to hear that we have met your expectations. Thank you for choosing to stay with us.We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager

Dear Mr. John,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your feedback. we apologize for the issue with the discount at the bar. We will address these concerns with our team to ensure better service in the future. We are glad to hear that you enjoyed the room and rooftop pool. Your comments on the breakfast and dinner will also be taken into consideration for improvement. We appreciate your valuable feedback and hope to welcome you back in the future.Warm Regards Yashashree GhodkeFront Desk Manager

Dear Ms. Neca,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your kind words regarding our excellent services. We are delighted to hear that you found our facilities and food to be awesome. It is always our aim to provide exceptional experiences to our valued guests. Your positive feedback serves as a great motivation for our team. We look forward to welcoming you back in the near future.Warm Regards Yashashree GhodkeFront Desk Manager

Dear Ms. Jesse,Thank you for taking the time to share your feedback regarding your most recent visit with us.We strive to make each of our guests' experience flawless and memorable and we are extremely adden that the service shortfalls you encountered have understandably affected your impression of the hotel. Please rest assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team.Would love to connect with you to ensure that your future stay is defect free from all aspects.I sincerely appreciate your comments and hope that the experience will not deter you from returning to The Canvas Dubai – M gallery Hotel Collection in the not too distant future.Warm Regards,Yashashree GhodkeFront Desk Manager

Dear Ms. Milonja,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your feedback regarding our hotel. We are delighted to hear that you found our hotel to be good, with a big swimming pool and friendly staff. It's great that you enjoyed the spacious room with a stunning view of the skyscrapers. We apologize for the inconvenience caused by the lack of a hotel bus to the beach. Furthermore, we apologize for any disturbance caused by the late-night noise from the swimming pool. We appreciate your valuable input and will take it into consideration for future improvements.We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager

Dear Ms. Giovanni,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your feedback. We are delighted to hear that you found our location peaceful and our common areas well-maintained and spotless. It's great to know that you enjoyed our excellent breakfast and spacious rooms, including the sizable bathrooms. We appreciate your recommendation and are grateful for your kind words. Should you require any assistance in the future, please do not hesitate to reach out to us. We look forward to welcoming you back soon.Warm Regards Yashashree GhodkeFront Desk Manager

Dear Ms. Jalloh,Thank you for sharing your concerns regards to your stay at The Canvas Dubai - MGallery Collection Hotel.After investigating everything got to know that you were not ready to pay for minibar charges at checkout, minibar is always chargeable. We have multiple nationality working here and we respect each and everyone working here.Please accept my sincere apology for the inconvenience caused.Warm RegardsYashashree GhodkeFront Desk Manager

Dear Soha,Thank you for taking the time to share your feedback regarding your most recent visit with us.We strive to make each of our guests' experience flawless and memorable and we are extremely sadden that the service shortfalls you encountered have understandably affected your impression of the hotel. Please rest assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team.Would love to connect with you to ensure that your future stay is defect free from all aspects.I sincerely appreciate your comments and hope that the experience will not deter you from returning to The Canvas Dubai – M gallery Hotel Collection in the not too distant future.Warm Regards,Yashashree GhodkeFront Desk Manager

Dear Francesca Romana,Thank you for taking the time to review our hotel.I am pleased that we were able to exceed your expectations in terms of the friendly service extended by my colleagues during your visit.I will convey your words of praise to the entire team and thank them for their hard work.We look forward to welcoming you back againWarm regards,Yashashree GhodkeFront Desk Manager