Every staff member at The Alex was so accommodating, kind, and welcoming. They were the highlight of the whole experience. In addition, the facilities themselves were lovely, and they had great dining options inside the hotel. We ate breakfast there twice, got coffee from The Steam, and ordered room service, all of which were excellent. It was also an easy trek to Trinity College, Grafton Street, and Temple Bar, which are at most, a 20 minute walk from the hotel. Overall, The Alex is a great find with excellent customer service!