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Recensioner av Quality Inn East Stroudsburg - Poconos

2.5 out of 5
Quality Inn East Stroudsburg - Poconos
320 Greentree Dr, Interstate 80 at Exit 308, East Stroudsburg, PA

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 324 av 1001 recensioner" "
8 - Bra i betyg. 280 av 1001 recensioner" "
6 - Okej i betyg. 160 av 1001 recensioner" "
4 - Dåligt i betyg. 124 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 113 av 1001 recensioner" "

7,2/10

Renlighet

8,2/10

Personal och service

6,8/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Joseph

The hotel was run down. Even though the property said No smoking, you could smell smoke all around. There is a bar attached to the main lobby of the hotel which get very loud n made check in difficult to hear
Bodde här 1 natt i maj 2024

6/10 Okej

Cicely

Gillade: Personal och service
Staff super friendly. Toilet seat was dirty and there was weed on the remote controller. There was an issue with the fan which we were warned, but the floor wet from the water overflowing.
Bodde här 2 nätter i maj 2024

6/10 Okej

Brendon

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

6/10 Okej

Michael

Gillade inte: Personal och service och bekvämligheter
Had an accidentally soiled sheet and comforter and cover thrown to the floor and soiled comforter not changed! This place sucks!
Bodde här 6 nätter i maj 2024

8/10 Bra

Dennis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are fine but the restaurant is excellent. We’ve eaten there at least 7 times and have never had a bad meal. The chef served up another home run the last time we were there.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Carlos

Reste med familjen
Gillade: Renlighet
1. I didn’t like the receptionist not attending my registration quick enough, because she was talking to her friend, and was not behind the desk 2. At breakfast the next morning you had a undesirable disturbing the breakfast room. She look like a person who needed a fix and was sick. She came in after dead line for breakfast. We were disturbed by what we saw and experienced. We will never use Quality Inns again, recommend them to anyone!!!
Bodde här 1 natt i maj 2024

4/10 Dåligt

Murhaf, Freeport

Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable beds lol and clean room
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

Racquel

Reste med familjen
Gillade: Renlighet och personal och service
Clean hotel but there was an odor throughout the halls.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Dena

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Christopher, Stroudsburg

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Customer service was amazing
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

kyle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is convenient and central and close to where I was going and the price is wonderful for the facility. And the people are wonderful. Been here before and will probably come again
Bodde här 1 natt i april 2024

4/10 Dåligt

Manuel D

Estava mal olor
Bodde här 1 natt i april 2024

4/10 Dåligt

Melaney

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was not as advertised. The very modern updated room in the picture was not what we were given. The room was very drab and outdated. It was like stepping back in time to the 70’s or 80’s. The lobby has been updated and was modern. The hallways and stairwells were drab and outdated as well. There was also mold and water damage in the bathroom.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Treases

Gillade: Bekvämligheter
Wonderful customer service!
Bodde här 2 nätter i april 2024
Svar från AP 22 apr. 2024
Thank you for staying with us and it was our pleasure that you enjoyed your stay.

6/10 Okej

Janina, Dix Hills

Reste med familjen
Gillade: Personal och service
We have stayed there about 10 times and I’m sure I will stay there again it’s convenient bed are comfortable staff is friendly and helpful. Rooms are nice enough carpets can use some deep cleaning. The rooms are dark they need some better lighting.
Bodde här 1 natt i april 2024

6/10 Okej

Edwin

Reste med familjen
Gillade: Personal och service
Pretty average hotel. It’s right off the highway and the area looks a bit sketchy. Hotel seems to be under renovation so there were wet paint signs and compound on the walls. Room didn’t have the safety latch in our room which might be a big deal for some. Nothing special but no major issues.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

marshall, queensvillage

Gillade: Bekvämligheter
I stay here every time I’m in East stroudsberg right next to the highway
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lee

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a little hard to get to due to road construction. The breakfast choices were waffles or cearial no eggs or such.
Bodde här 2 nätter i april 2024

8/10 Bra

Hedaet

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Freezer was not working and our food get spoiled
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Cristian

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente customer service.
Bodde här 1 natt i april 2024

4/10 Dåligt

Lori

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Trash by side entrance. Stairs dirty
Bodde här 1 natt i mars 2024

4/10 Dåligt

Frank

Very little hot water and pressure. Had to take a sponge bath. Wi-Fi sporadic was told to go to the window if I wanted to work properly. Nolan Ryan construction material. All over work is noisy. No coffee in the lobby. Owner has trouble reading his statement from Expedia and tried to pressure me slightly to pay even though I showed him my bank statement.
Bodde här 2 nätter i mars 2024
Svar från GM 28 mars 2024
Frank thanks for your review but unfortunately your statements aren’t true as we upgraded you from a queen bed that you paid for and didn’t charge you extra for the upgrade. And you did not show me your bank statement and I never even asked for it

4/10 Dåligt

David

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Heating and air conditioning unit had gaping hole to outside, it was cold wife and I had to wear full clothing to bed. Not to blame hotel as there was high winds but lost power for hours so we just went to sleep although the hotel right next door still had power.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Diego

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The place was out of energy
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Robert

Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Kareem

The Front desk assistant was ok , but the place the Hallways smelled like smoke , the wall paper was dirty , the beds and Tv was very small the microwave and Hair dryer was broken , i could not even sleep
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Camille

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
OWNER GAVE OUT MY CARD NUMBER TO ANOTHER HOTEL WITHOUT MY PERMISSION. WILL NOT HONOR COUPONS OR PROMOTIONS Don't THINK about using a coupon.EARNED BECAUSE OF SO MUCH REPEAT BUSINESS. Owner ASSUMED INCORRECTLY I was given points becaude I complained.Gave 5 stars NOT earned because of kind, professional, front desk staff.. Stayed 30 times. Used points ONCE. AS SOON AS I DID the owner says "You: paid with points.Your room just got booked. You you gave to go." In same room since Jan. Its March 2024 and suddenly ,booked? Entire hotel EMPTY. What "coincidence." Moved me to another hotel. And THAT hotel had my NEW card number, preocessed a payment with no permission or my knowledge.Spoke to him, he did it a 2nd time. Had to cancel card. BEWARE OF USING YOUR CARD HERE! NOT secure. Owner is dishonest, will not honor offers, poorly maintained. NEVER returning.
Bodde här 2 nätter i januari 2024
Svar från Quality 17 mars 2024
Please Camille get your story straight we were as pleasant as we can but if you were that unhappy you would not have stayed with us for 2 months as you were trying to pay daily and told you plenty of toilimes that the room can get booked anytime. You were a good person but we couldn’t guarantee you a room when you were making reservations everyday and I couldn’t hold that room all the time. Thank you anyways and hope you have a great day.

10/10 Fantastiskt

Top

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to highway
Bodde här 1 natt i mars 2024
Svar från Quality 17 mars 2024
Thank you for the great review.

10/10 Fantastiskt

Alyssa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was super friendly and felt like home. Room was clean. Nice having a fridge and microwave in the room
Bodde här 2 nätter i mars 2024

8/10 Bra

John

Gillade: Renlighet, personal och service och bekvämligheter
It was in a convenient location. My room door looked like it was opened by SWAT.

6/10 Okej

Shanta

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

6/10 Okej

PRATEEK

Bodde här 2 nätter i februari 2024

4/10 Dåligt

Jenny

Gillade: Personal och service
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Bodde här 1 natt i februari 2024

6/10 Okej

Frank

Gillade: Personal och service
The free breakfast was very limited. Just waffles and cold cereal. The facility smelled like marijuana.
Bodde här 1 natt i februari 2024

4/10 Dåligt

Nicole

Gillade inte: Renlighet
There was an unpleasant odor in the room. It was like a moldy smell from some water damage
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Camille

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
sabria kaie and stephanie make it like home
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay.
Bodde här 4 nätter i januari 2024

8/10 Bra

Edwin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Receptionist was very nice when we arrived and easy to talk and everything went smoothly. Room was clean and comfortable. Family oriented for the most part.

10/10 Fantastiskt

ali

Bodde här 1 natt i februari 2024

8/10 Bra

Denis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice spot to stay. Clean and quiet
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Michelle

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never again. Wish I could get my money back!
Hot water did not work. The shower head only sprayed against the wall so taking a shower was impossible. The bathroom was grimy and gross. Overall the whole room seemed unsanitary.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

David

Courteous staff
Bodde här 1 natt i februari 2024

4/10 Dåligt

Arabia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Property needs to be modernized.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

selvin

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Tee

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had two queen size beds, Pull back the top cover, both beds,had hair on it pull back the the fitted sheet underneath was disgusting dirty with big stains on the cover underneath the fitted sheet. Window ledge had a dead bug on it after putting the toilet seat down Little specs of pubic hair on the back of the toilet seat…. Had little ants in the bathroom crawling
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Scott

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to highway. Pet friendly.
Bodde här 1 natt i januari 2024