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Recensioner av Quality Inn & Suites Bel Air I-95 Exit 77A

2.5 out of 5
Quality Inn & Suites Bel Air I-95 Exit 77A
2112a Emmorton Park Road, Edgewood, MD

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 321 av 1000 recensioner" "
8 - Bra i betyg. 328 av 1000 recensioner" "
6 - Okej i betyg. 147 av 1000 recensioner" "
4 - Dåligt i betyg. 94 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 110 av 1000 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Kim

Affärsresenär
Staff was nice the only thing about this place walls so thin you could hear someone urinate. I was sitting on the bed trying to watch a movie had bugs crawling on me so I jumped up packed my things and slept in my truck . I would never recommend this place to anyone.
Bodde här 3 nätter i maj 2024
Svar från Manager 21 maj 2024
Hello Kim,We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our staff. Your feedback regarding the noise level and room cleanliness will be shared with our team for further review. Thank you for bringing this to our attention.

4/10 Dåligt

Daniel

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Check-in takes much longer than expected, so be prepared to wait a considerable amount of time. Rooms claim to be non-smoking but the hallways and rooms smell like stale cigarettes. Comforter has questionable stains on them.
Bodde här 1 natt i maj 2024
Svar från Manager 21 maj 2024
Hello Daniel,We apologize for any inconvenience during your check-in process and regret to hear about your concerns regarding the smell and cleanliness of your room. Our team continuously strives to improve our services and facilities. Your feedback will be shared with the relevant departments for further review. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Brittny L

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Was not a family hotel, cops were called every night we stayed couples fighting
Bodde här 3 nätter i maj 2024
Svar från Manager 21 maj 2024
Hello Brittny L,We regret to hear about your experience and take guest feedback seriously. Ensuring a safe environment for all guests is our top priority. We recommend reaching out to the hotel management directly to discuss your concerns further. Your feedback helps us improve our services for all guests.

8/10 Bra

KAREN

Reste med sin partner
Our room was fine, chair in room had soils but thats not a biggy. Window drape could use a little help, bed comfy......Bathroom clean.....Fridge , micro provided. Breakfast they ought to work on, i say get your own. Experience was a good one for us - i have and will recommend Quality.
Bodde här 1 natt i maj 2024
Svar från Manager 17 maj 2024
Hello KAREN, Thank you for sharing your feedback with us. We appreciate your positive comments about your overall experience with us. Please feel free to reach out to our management team directly for any further assistance or feedback. We look forward to welcoming you back in the future.

2/10 Väldigt dåligt

kim

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The room was out dated. Most outlets didn't work. Plugged the charger in wall for phone and sparks flew out of it. I will never stay here again and recommend no one else until it gets updated. Breakfast was awful also.
Bodde här 1 natt i maj 2024
Svar från Manager 11 maj 2024
Hello kim,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Please rest assured that we take all guest concerns seriously and will address these issues with our team. Feel free to reach out to our management for further assistance.

10/10 Fantastiskt

Manon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bel hôtel. Excellent pour dodo en route vers Montréal.
Bodde här 1 natt i maj 2024
Svar från Manager 7 maj 2024
Hello Manon,Nous sommes ravis que vous ayez apprécié votre séjour chez nous pour une halte en direction de Montréal. Nous espérons avoir le plaisir de vous accueillir de nouveau à l'avenir.

6/10 Okej

Susan

Gillade: Renlighet och boendets skick och faciliteter
There was no one at front desk when I arrived and no bell or alerting device. Waited 10 mins until someone showed up. Breakfast has greatly declined. No muffins or bagels. Yogurt, make your own waffles or cereal.
Bodde här 1 natt i maj 2024
Svar från Manager 4 maj 2024
Hello Susan,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with the team for further review and improvement. Thank you for bringing these matters to our attention.

4/10 Dåligt

Edwin

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Moldy surfaces in bath and bedroom. A couple fighting all night next door to me. Unfriendly front desk staff. No protein at breakfast. Very few snack machine choices.
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello Edwin, We regret to hear about your recent experience at our hotel. Guest feedback is valuable, and we will address your concerns with the team for improvement. For future visits, please contact our management team directly for any assistance needed.

10/10 Fantastiskt

Guy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello Guy,We're glad to hear you had a pleasant stay with us. Should you have any further feedback or comments to share, please feel free to reach out. We hope to welcome you back again in the future. Safe travels!

6/10 Okej

diane

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello diane, We appreciate you choosing to stay with us. If there were any aspects of your experience that fell short of expectations, please don't hesitate to contact us directly so we can address any concerns.

2/10 Väldigt dåligt

Nereida

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Horrible breakfast, no parking, theres ciggarette smell, the surroundings is unsafe.
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello Nereida, We appreciate your feedback and regret to hear about your experience. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for bringing these matters to our attention.

2/10 Väldigt dåligt

Sheyla Crespo

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Manager 30 apr. 2024
Hello Sheyla Crespo, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any feedback you would like to share so we can address any issues.

8/10 Bra

Deysi

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Manager 28 apr. 2024
Hello Deysi,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

6/10 Okej

Aimee

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
.
Bodde här 5 nätter i april 2024
Svar från Manager 25 apr. 2024
Hello Aimee, We appreciate you taking the time to leave feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please feel free to contact our management directly.

6/10 Okej

Joseph

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The pool and exercise room were closed. Why can’t companies put some kind of message on their site saying it’s closed. I won’t be using Quality Inn at Edgewood again.
Bodde här 4 nätter i april 2024
Svar från Manager 23 apr. 2024
Hello Joseph, We apologize for any inconvenience caused by the pool and exercise room closures during your stay. We encourage guests to reach out to our front desk or customer service for the most up-to-date amenity information when planning future visits. Thank you for sharing your feedback with us.

4/10 Dåligt

Chris

Bodde här 1 natt i april 2024
Svar från Manager 11 maj 2024
Hello Chris,We appreciate you choosing our hotel for your stay. We value your opinion and encourage you to reach out to us with any feedback you may have, so we can address any concerns you experienced. We strive to provide all our guests with a memorable experience.

8/10 Bra

Alain

Reste med sin partner
Gillade: Personal och service och bekvämligheter
For one night it’s ok
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Alain,We appreciate your feedback and are glad to hear that your overall experience was satisfactory. If there are specific areas you believe we could improve upon, please feel free to contact our management team directly for further assistance. Thank you for choosing to stay with us.

8/10 Bra

Louis

Reste med familjen
Gillade: Boendets skick och faciliteter
Clean
Bodde här 1 natt i april 2024
Svar från Manager 17 apr. 2024
Hello Louis, Thank you for sharing your feedback with us. We strive to provide a clean and comfortable environment for all our guests to enjoy. If there are any specific areas of concern you would like to address, please feel free to reach out to our management team for further assistance.

4/10 Dåligt

Athanasios

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Pool not working couldn't take kids swimming was told pool would be out of service for a month. There is no reporting on site. Pillows and sheets had stains had to go out and buy new ones to sleep on. No wifi for internet apparently was down. Will definitely not wanna go back to this hotel again.
Bodde här 2 nätter i april 2024
Svar från Manager 15 apr. 2024
Hello Athanasios, We apologize for the inconvenience you encountered with our pool, amenities, and room conditions. Your feedback is valuable, and we thank you for bringing these issues to our attention for us to address internally. We strive to improve our guest experience and hope you would consider giving us another opportunity to exceed your expectations in the future.

2/10 Väldigt dåligt

Christopher

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Our room was very dirty and unkempt. Stains all over the blankets and filthy bed skirts on both beds. It appeared to be dried up vomit. Did not make a complaint as we were only staying one night and we were across the hall from the 2nd room we booked with family. Will not stay in a quality inn again. No complaints about staff as they were very pleasant during check in.
Bodde här 1 natt i april 2024
Svar från Manager 15 apr. 2024
Hello Christopher, Thank you for sharing your experience with us. We value your feedback and will address your concerns appropriately to ensure a better guest experience in the future. Your comments have been noted, and we apologize for any inconvenience caused during your stay.

8/10 Bra

Amy

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och bekvämligheter
We loved that this hotel did not charge for pets and that is why we selected it. The room was nice and the mattresses were very comfortable but the bed frame/bed springs were very noisy from even the slightest movement. Also, the guests in the room next to us were talking until 4 am and we were able to hear them which kept us up. The staff was very nice and check in and out was quick and easy.
Bodde här 1 natt i april 2024
Svar från Manager 17 apr. 2024
Hello Amy,We're delighted to hear you enjoyed your stay and appreciated our pet-friendly policy. We're glad you found the room comfortable and the staff friendly during check-in and check-out. Please feel free to reach out to management with any noise concerns during future stays. Your feedback is valuable in helping us enhance our guests' experiences further.

10/10 Fantastiskt

Roseanne

Staff was very helpful. Handicap room was very well designed to help me re my disabilities. Very quiet in room even though there are other hotels right next door.
Bodde här 4 nätter i april 2024
Svar från Manager 15 apr. 2024
Hello Roseanne,We are delighted to hear that our staff provided excellent assistance during your stay. It's great to know that you found our handicap room design accommodating for your needs. We appreciate your feedback on the quietness of the room despite our location. We hope to welcome you back for another pleasant experience in the future.

2/10 Väldigt dåligt

Mici

Pool was not in working condition. Did not stay
Bodde här 1 natt i april 2024
Svar från Manager 13 apr. 2024
Hello Mici,We apologize for any inconvenience you experienced. Your feedback has been noted for future improvements. Please feel free to reach out to our management for further assistance or feedback.

2/10 Väldigt dåligt

Donna

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was dirty the refrigerator wasn’t cold the air conditioner was not working good the pool was disgusting the fitness center was closed the breakfast was awful 2 cereal choice only and a waffle maker that was disgusting no donuts no bagels no fruit no yogurt it was a joke nothing like the pictures on the web
Bodde här 1 natt i april 2024
Svar från Manager 13 apr. 2024
Hello Donna,We appreciate you sharing your feedback with us. We take all guest comments seriously and will address your concerns appropriately. We recommend contacting our management team directly to further discuss your experience and help us improve our services for future guests. Thank you for your understanding.

10/10 Fantastiskt

Monique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Parking was a little crazy and overall grea place to stay
Bodde här 1 natt i april 2024
Svar från Manager 11 apr. 2024
Hello Monique,We apologize for any inconvenience you experienced with our parking. We appreciate your kind words about your stay with us and hope to welcome you back in the future for an even better experience.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and easy to get around
Bodde här 4 nätter i april 2024
Svar från Manager 7 apr. 2024
Hello David,We are delighted to hear that you found our hotel clean and easy to navigate. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 Fantastiskt

Scott

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Need to open pool!!!
Bodde här 1 natt i april 2024
Svar från Manager 7 apr. 2024
Hello Scott,We regret any inconvenience caused by the pool closure during your stay. Your feedback will be shared with the relevant team for further review. Please do not hesitate to contact us directly to discuss your concerns further.

8/10 Bra

B

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Huh
Bodde här 2 nätter i april 2024
Svar från Manager 7 apr. 2024
Hello B,We apologize for any inconvenience you may have experienced during your stay with us. If you have any further feedback or concerns, please don't hesitate to reach out to our management team for assistance. Thank you for sharing your thoughts with us.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was fine friendly staff
Bodde här 3 nätter i mars 2024
Svar från Manager 1 apr. 2024
Hello Tracy,We appreciate your positive feedback regarding our friendly staff. Should you have any further feedback or questions, please feel free to reach out to our management team directly.

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet, cean and location
Bodde här 5 nätter i mars 2024
Svar från Manager 2 apr. 2024
Hello David,We appreciate your feedback on the peaceful atmosphere, cleanliness, and convenient location of our hotel. Your satisfaction is important to us, and we hope to welcome you back in the future.

8/10 Bra

Alisiwa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Manager 1 apr. 2024
Hello Alisiwa,We appreciate your feedback and regret to hear that your experience fell short of expectations. Should you wish to discuss your stay further, feel free to contact our management team for a more detailed conversation. Thank you for bringing this to our attention.

6/10 Okej

Pablo

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Breakfast was just waffles
Bodde här 1 natt i mars 2024
Svar från Manager 27 mars 2024
Hello Pablo, We appreciate your feedback on the breakfast option provided. We strive to offer a variety of choices to cater to all preferences and will share your comments with our team for future improvements. Thank you for taking the time to share your experience with us.

10/10 Fantastiskt

Aldon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unfortunately they had a roof leak right outside the elevator doors on the second floor and we had rain all day on Saturday but I can’t fault them they are at the mercy of contractors. Loved having coffee available all the time.
Bodde här 3 nätter i mars 2024
Svar från Manager 24 mars 2024
Hello Aldon,We appreciate your understanding regarding the unforeseen roof leak near the elevator. We are glad you enjoyed the convenience of having coffee available throughout your stay. Your feedback is valuable to us for future improvements.

8/10 Bra

Dimas

Svar från Manager 22 mars 2024
Hello Dimas,We appreciate you taking the time to review your stay with us. If you have any specific feedback to share, please don't hesitate to contact us so we can ensure a wonderful experience for all our guests.

6/10 Okej

Bryan

it was ok for the pricing
Bodde här 2 nätter i mars 2024
Svar från Manager 19 mars 2024
Hello Bryan, We appreciate your feedback on our pricing and will take it into consideration for future improvements. If you have any further concerns, please reach out to our management team directly. Thank you for staying with us.

8/10 Bra

Florence

Reste med familjen
Gillade: Renlighet och personal och service
Convenient and affordable
Bodde här 2 nätter i mars 2024
Svar från Manager 19 mars 2024
Hello Florence,We appreciate your feedback and are glad you found our hotel convenient and affordable. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for staying with us.

6/10 Okej

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff
Bodde här 3 nätter i februari 2024
Svar från Manager 6 mars 2024
Hello Sharon, Thank you for sharing your feedback about our staff. We value guest comments and will pass this along to our team for review and improvement. We hope your overall experience was satisfactory and appreciate you choosing to stay with us.

2/10 Väldigt dåligt

Ciera

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
The only reason I booked this hotel, which was $20 more than the Hampton next door, was because it had a pool. When we got to the hotel to check in, my children wanted to go check out the pool. The pool was DISGUSTING. Algae growing on the bottom, the hand rails were rusted and had algae growing on them, the water was cloudy and nasty. Needless to say, we did not stay there and went next door to the Hampton which was clean and had a great pool.
Bodde här 1 natt i mars 2024
Svar från Manager 6 mars 2024
Hello Ciera, We regret to hear about your disappointment with the pool during your recent stay. We take cleanliness seriously and have shared your feedback with our team to ensure improvements are made. Our goal is to provide a pleasant experience for all our guests, and we apologize if we fell short in this instance. Your feedback is valuable for us to enhance our services moving forward.

8/10 Bra

Julie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La piscine n’était pas fonctionnel Les voisins de chambre étaient bruyants mais la chambre était très bien
Bodde här 1 natt i mars 2024
Svar från Manager 5 mars 2024
Hello Julie,Nous regrettons d'apprendre que vous avez rencontré quelques désagréments pendant votre séjour. Nous vous remercions de mettre en avant votre satisfaction concernant la chambre. Votre retour d'expérience est important pour nous afin d'améliorer nos services.

4/10 Dåligt

Trevor, Washington

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Manager 29 feb. 2024
Hello Trevor, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We appreciate your valuable input and aim to improve our services.

8/10 Bra

charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was hoping for bagels or muffins gor breakfast but the waffle was really good.
Bodde här 1 natt i februari 2024
Svar från Manager 28 feb. 2024
Hello charles, We're delighted to hear that you enjoyed our waffles for breakfast. We appreciate your feedback and hope to welcome you back for another delicious experience soon.

10/10 Fantastiskt

Marcel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Manager 25 feb. 2024
Hello Marcel,We are thrilled to hear you had a wonderful stay with us! Looking forward to welcoming you back soon for another excellent experience.

10/10 Fantastiskt

linetta

Bodde här 3 nätter i februari 2024
Svar från Manager 22 mars 2024
Hello linetta,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.

10/10 Fantastiskt

Lewis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Manager 24 feb. 2024
Hello Lewis,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bra

Donald, Meredith

Gillade: Bekvämligheter
Nothing to really complain about. Good price performer. Utilitarian, not elegant.
Bodde här 1 natt i februari 2024
Svar från Manager 23 feb. 2024
Hello Donald,We appreciate your feedback and are glad to hear you found value in your stay. Our focus is on providing practical accommodations at a reasonable rate. If you seek a more refined experience in the future, we recommend exploring our upgraded room options.

10/10 Fantastiskt

joseph

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Unfortunately i didnt get the gentleman's name who checked me in. May have been the manager. But he was very friendly, helpful, and accomodating. Professional, kind and personable.
Bodde här 1 natt i februari 2024
Svar från Manager 22 feb. 2024
Hello joseph,Thank you for sharing your experience with us! We are delighted to hear that our team member left a positive impression on you with their friendly and helpful service. Our staff takes great pride in providing exceptional service to all our guests, and we appreciate your kind words.

6/10 Okej

Heather

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall stay
The gym is always close along with the pool and all the vending machines are empty. Open the gym and the pool. People look forward to that.
Bodde här 4 nätter i februari 2024
Svar från Manager 10 feb. 2024
Hello Heather,Thank you for your feedback regarding the closure of our gym, pool, and empty vending machines. We apologize for any inconvenience caused. Please note that we regularly review and update our amenities to ensure a positive experience for all guests. We appreciate your understanding and hope to welcome you back in the future for a more enjoyable stay.

10/10 Fantastiskt

william

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Baltimore but not crowded
Bodde här 1 natt i januari 2024
Svar från Manager 9 feb. 2024
Hello william,Thank you for your feedback! We appreciate your recognition of our convenient location near Baltimore. We strive to provide a peaceful and comfortable stay for our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.

10/10 Fantastiskt

Janice

Bodde här 1 natt i januari 2024
Svar från Manager 22 mars 2024
Hello Janice,We are delighted to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly.

8/10 Bra

Margaret

Bodde här 1 natt i januari 2024
Svar från Manager 22 mars 2024
Hello Margaret,We are delighted to hear that you had a positive experience during your stay with us. We look forward to welcoming you back in the future for another enjoyable visit.