Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 546 av 1001 recensioner" "
10 - Fantastiskt
546
8 - Bra i betyg. 315 av 1001 recensioner" "
8 - Bra
315
6 - Okej i betyg. 83 av 1001 recensioner" "
6 - Okej
83
4 - Dåligt i betyg. 39 av 1001 recensioner" "
4 - Dåligt
39
2 - Väldigt dåligt i betyg. 18 av 1001 recensioner" "
2 - Väldigt dåligt
18
9,0/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Sebastian
Reste med sin partner
3 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
fina rum men frukost var inte så bra. tycker att det var lite att välja.
Sebastian
Bodde här 3 nätter i september 2023
Svar från Cameron Baxter, General Manager 10 okt. 2023
Hello Sebastian, Thank you for your feedback regarding your recent stay with us. We're happy to hear that you enjoyed our nice rooms. However, we apologize for falling short on your expectations regarding breakfast. We will do our best to improve the variety of items available for our guests. We hope to have an opportunity to welcome you back in the future and provide you with a better experience.Kind regards, Cameron Baxter - General Manager
10/10 Fantastiskt
Michael
4 maj 2023
Michael
Bodde här 1 natt i maj 2023
Svar från Reception 11 maj 2023
Thank you for leaving us a review; we hope to see you again soon!
10/10 Fantastiskt
Andreas
Reste med familjen
16 apr. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Andreas
Bodde här 2 nätter i april 2022
Svar från Katie 13 juni 2022
Dear Andreas,
Thank you for taking the time to give us your feedback! We appreciate all feedback given to us and take it on board.
Warm wishes,
Katie - Reception Manager
8/10 Bra
Uffe
14 apr. 2019
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uffe
Bodde här 4 nätter i april 2019
Svar från Stuart Broomfield 8 juni 2019
Dear Uffe,
Thank you for your 8/10 score following your visit to the Murrayfield Hotel. I hope you have enjoyed your time with us and apologies for my delay in coming back to you.
Kind Regards,
Stuart Broomfield
General Manager
8/10 Bra
Malin
13 apr. 2019
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Malin
Bodde här 3 nätter i april 2019
Svar från Stuart Broomfield. 8 juni 2019
Dear Malin,
Thank you for posting your score on Hotels.com for the Murrayfield Hotel. 8/10 is greatly appreciated and I do hope you enjoyed your time with us. It would be a pleasure to welcome you again in the future.
Kind Regards,
Stuart Broomfield
General Manager
8/10 Bra
Verifierad resenär
3 dec. 2018
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i november 2018
8/10 Bra
Evelina
21 sep. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
It was clean, good roomservice, good over all service and really nice bathroom with a shower wich felt like standing in hot rain. The only thing I did'nt like was the sound from the bathroom. It made some noice (like a pump or something simular started) eveytime we used the shower, flushed the toilet or cleaned our hands.
Evelina
Bodde här 2 nätter i september 2018
8/10 Bra
Verifierad resenär
12 juni 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charmigt hotell
Trevlig personal.Litet rum men behöver inte vara stort heller,skön säng,hade dock kunnat vara mer power i duschen(strilade som ett vackert sommarregn)Vi åt middag där på kvällen det var fantastiskt gott.Ok frukost.
Verifierad resenär
Bodde här 1 natt i juni 2018
8/10 Bra
Verifierad resenär
4 okt. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i september 2017
6/10 Okej
Lasse, Sweden
26 sep. 2017
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Ålderdomlig inredning långt från centrum
Vårt rum saknade det mesta av inredning. Det fanns inte varsin stol eller ett skrivbord i rummet. Badrummet innehöll dusch och toastol samt världens minsta handfat. För övrigt fick vi sitta på sängarna. Läslampor vid sängarna saknades Det gällde att ha takbelysningen tänd om man ville ligga och läsa. Gamla fönster som knappt gick att öppna.
Lasse
Bodde här 4 nätter i september 2017
8/10 Bra
Christina
19 sep. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christina
Bodde här 3 nätter i september 2017
10/10 Fantastiskt
Verifierad resenär
29 juni 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i juni 2017
8/10 Bra
Victoria
20 juni 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bob!
Victoria
Bodde här 3 nätter i juni 2017
4/10 Dåligt
Verifierad resenär
15 aug. 2016
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fanns ej badrum i rummet
Verifierad resenär
10/10 Fantastiskt
Daniella, Sundsvall
2 aug. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt
De var jätte trevlig och skön stämning på hotellet. All personal var jätte trevlig och hjälpsamma. Gång avstånd till stan och The royal mile. Ett hotell jag absolut kommer besöka igen
Daniella
10/10 Fantastiskt
Anette, Växjö
13 maj 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket fint
Mycket fint och trevligt hotell. Varmt toagolv som blev uppskattat.
Anette
10/10 Fantastiskt
Gunvor, Vara
5 nov. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charmigt, fräscht bra läge och utmärkt restaurang
Dubbelrummet var litet, men välutrustat och perfekt för en övernattning, Sängen mycket bekväm. Restaurangen är utmärkt och personeln serviceinriktad. Det är enkelt och långt ifrån dyrt att ta taxi från eller till Edinburghs flygplats. Enda invändningen är glasdörren till badrummet, den är frostade, men man bör inte dela rum med andra än make eller små barn. Och glöm inte att sätta på handdukstorken/badrumselementet.
Gunvor
10/10 Fantastiskt
Verifierad resenär
27 okt. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
kay
Reste med sin partner
23 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, lovely staff, awesome restaurant
kay
Bodde här 2 nätter i maj 2024
8/10 Bra
Katrina
Reste med sin partner
5 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely start, nice breakfasts and comfortable room, although the bathroom basin was a little small. Lovely few days.
Katrina
Bodde här 4 nätter i april 2024
10/10 Fantastiskt
Gina
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gina
Bodde här 1 natt i april 2024
Svar från Cameron Baxter, General Manager 17 apr. 2024
Thanks for the great review, Gina!
10/10 Fantastiskt
Heidi
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely LOVED our stay at the Murrayfield!
Rodica was a wonderfully welcoming front desk host and we adored the property (which is actually 3 individual historic buildings). The restaurant catered fully to our needs with options for vegans and gluten free choices. The room itself was beautiful, quiet and cozy with everything we needed. One of our favorite stays in Scotland and definitely suggest staying here if you have a car and don't want to be worrying about parking in the heart of Edinburgh. The bus stop was just a few steps from our room and took us straight into the heart of Edinburgh in less than 10 minutes. The Murrayfield neighborhood is beautiful and quiet. Would absolutely stay again! Thank you!
Heidi
Bodde här 3 nätter i april 2024
Svar från Cameron Baxter, General Manager 15 apr. 2024
Hello Heidi,Thank you so much for your glowing review! We are thrilled that you loved your stay at the Murrayfield and that Rodica was able to make your experience special. We are so glad you enjoyed the unique charm of our historic buildings and that our restaurant could cater to your dietary needs. It's fantastic to hear that you found your room comfortable and had everything you needed. We're delighted to hear that you found the location convenient for exploring Edinburgh and that you would stay with us again. Thank you for choosing the Murrayfield, and we hope to welcome you back again soon!
10/10 Fantastiskt
Leona
29 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Leona
Bodde här 3 nätter i mars 2024
Svar från Cameron Baxter, General Manager 2 apr. 2024
Thanks for the great review.
8/10 Bra
Hayden
28 mars 2024
Hayden
Bodde här 3 nätter i mars 2024
Svar från Cameron Baxter, General Manager 18 apr. 2024
Hello Hayden, Thanks for the great review!
6/10 Okej
Kathryn
Reste med sin partner
19 mars 2024
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Stayed several times in the past and always enjoyed it. This time was very disappointing room very small no room to put anything. The two biggest complaints are the breakfast and service was very poor. I found it disappointing that the American way of adding a service charge on in the restaurant without pointing it out upsetting especially as in the past the Murrayfield was always excellent and we always looked forward to visiting. Not anymore
Kathryn
Bodde här 1 natt i mars 2024
Svar från Cameron Baxter, General Manager 19 mars 2024
Hello Kathryn,We are sorry to hear about your disappointing experience during your recent stay with us. Your feedback is important to us, and we apologize for not meeting your expectations, especially in regards to the room size and breakfast service. We will address these issues with our team to ensure they are rectified.Additionally, we apologize for any confusion regarding the service charge added to your bill in the restaurant. We always strive to provide transparent and exceptional service, and we will make sure to communicate all charges clearly in the future.We appreciate your loyalty as a returning guest and are sorry that your recent experience did not meet your expectations. We hope that you will give us another opportunity to make it right and regain your trust in our hotel. Thank you for sharing your feedback with us.Kind regards, Cameron
10/10 Fantastiskt
Sarah
17 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great trip
Really enjoyed our stay. Room was lovely and quiet. Can’t comment on food as didn’t eat in the hotel. All staff really friendly and helpful especially Barnaby in the bar. Look forward to returning. The anniversary card and sweet treats was a lovely touch too. Nice toiletries in bathroom too
Sarah
Bodde här 1 natt i januari 2024
Svar från Cameron Baxter, General Manager 20 feb. 2024
Hello,Thank you for sharing your experience with us! We are thrilled to hear that you really enjoyed your stay at our hotel.We are delighted to hear that you found your room to be lovely and quiet, providing a peaceful atmosphere for your stay. We are glad that you found our staff to be friendly and helpful, especially Barnaby in the bar. We will be sure to pass along your kind words to him.It's wonderful to hear that you appreciated the anniversary card and sweet treats that were provided, as well as the nice toiletries in the bathroom. We strive to provide special touches to enhance our guests' experiences, and we are glad that these gestures made your stay even more enjoyable.We look forward to welcoming you back for another visit in the future. If there is anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we can't wait to see you again soon!Kind regards, Cameron
10/10 Fantastiskt
Rifat
Reste i grupp
16 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in great price
great hotel near close proximity of all Edinburgh attractions. staffs are friendly, breakfast was excellent.
Rifat
Bodde här 3 nätter i februari 2024
Svar från Cameron Baxter, General Manager 20 feb. 2024
Hello, Thank you for your kind words! We are delighted to hear that you had a great stay at our hotel and found it conveniently located near all the attractions in Edinburgh.We are pleased that you found our staff to be friendly and that you enjoyed our excellent breakfast offerings. Guest satisfaction is our top priority, and we are thrilled that you had a positive experience during your time with us.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even better, please let us know. Thank you for choosing to stay with us!Kind regards, Cameron
10/10 Fantastiskt
Graeme
15 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel
Loved our stay at the Murrayfield Hotel. We arrived on an early flight and it was no problem to have our luggage stored until check-in time. The receptionist was very welcoming. It was a Rugby weekend so the hotel was very busy but this didn’t affect our stay. We had a lovely meal in the restaurant and our waitress was very friendly and welcoming.
Being on the bus route from the airport into town makes this hotel really convenient. We will definitely stay again.
Graeme
Bodde här 1 natt i februari 2024
Svar från Cameron Baxter, General Manager 20 feb. 2024
Hello,Thank you for sharing your experience with us! We are thrilled to hear that you loved your stay at the Murrayfield Hotel.We are pleased to hear that our team accommodated your early arrival by storing your luggage until check-in time and that the receptionist was welcoming upon your arrival. We are delighted that you found our team to be friendly and helpful, even during a busy Rugby weekend.It's wonderful to hear that you enjoyed a lovely meal in our restaurant and that your waitress provided a friendly and welcoming service. We are glad that the bus route from the airport to town made your stay convenient and allowed for easy transportation during your visit.We are grateful for your kind words and are delighted to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know. Thank you once again for your feedback!Kind regards, Cameron
10/10 Fantastiskt
Pauline
Reste i grupp
12 feb. 2024
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fabulous
Super comfy beds - not a creak or a squeak! Deep topper and deep, soft pillows. Crisp bedding and fluffy towels. Lucky to stay /upgrade to The House next door to the Hotel. Delicious full Scottish breakfast. Staff very attentive and helpful.
Pauline
Bodde här 2 nätter i februari 2024
Svar från Cameron Baxter, General Manager 13 feb. 2024
Hello Pauline, thanks for the wonderful review!Kind regards, Cameron
10/10 Fantastiskt
Tara
Reste med familjen
9 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it is a lovely hotel, huge room and even although there was a huge sporting event happening, we did manage to find parking. The staff is very lovely and friendly. The restaurant had a great atmosphere and delicious food. We very much enjoyed our stay here.
Tara
Bodde här 1 natt i februari 2024
Svar från Cameron Baxter, General Manager 12 feb. 2024
Hello Tara,Thank you for your wonderful review! We are thrilled to hear that you found our hotel lovely and enjoyed your spacious room. We understand that finding parking during a major sporting event can be challenging, and we're glad that you were able to secure a spot. It's fantastic to hear that our staff provided you with excellent service and that you found them to be lovely and friendly. We're happy to hear that you also enjoyed the great atmosphere and delicious food at our restaurant. Your feedback is greatly appreciated, and we are delighted that you had a fantastic stay with us. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing to stay with us!Kind regards, Cameron
10/10 Fantastiskt
Margaret
7 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chilled break
Lovely relaxing vibe to this hotel. Perfect location and good public transport.
Margaret
Bodde här 1 natt i februari 2024
Svar från Cameron Baxter, General Manager 12 feb. 2024
Hello Margaret,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed the lovely and relaxing vibe of our hotel. It's great to know that you found the location to be perfect and appreciated the convenience of good public transport options nearby. We strive to create a welcoming and comfortable environment for all our guests, and we are pleased to hear that you had a pleasant experience. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing to stay with us.
10/10 Fantastiskt
Alexandra
2 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alexandra
Bodde här 1 natt i januari 2024
Svar från Cameron Baxter, General Manager 3 feb. 2024
Thanks for the wonderful feedback!
2/10 Väldigt dåligt
Amanda
28 jan. 2024
Gillade inte: Personal och service och rummets bekvämlighet
The staff at the bar were very slow; we waited for 10 minutes to order our drinks. Additionally, the breakfast service was slow, and we waited for half an hour. The fried eggs were solid and hard. Furthermore, our room was tiny, and it was excessively warm because the radiator was on, and we couldn't turn it off.
Amanda
Bodde här 1 natt i januari 2024
Svar från Cameron Baxter, General Manager 29 jan. 2024
Hello Amanda,Thank you for bringing these concerns to our attention. We apologize for the slow service you experienced at the bar and during breakfast. It's disappointing to hear that you had to wait longer than expected to order drinks and for the breakfast service overall. We also apologize for the quality of the fried eggs; we understand that they were not cooked to your liking. Regarding the room, we apologize for the size and the issue with the radiator. We will review these points with our team to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfactory experience in the future.Kind regards, Cameron - General Manager
10/10 Fantastiskt
Eric
21 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent location with free parking. Close to murrayfield and tram stop.
Nice breakfast and food in restaurant. Staff very friendly and attentive especially Lindsey on reception so friendly and chatty.
Eric
Bodde här 2 nätter i januari 2024
Svar från Cameron Baxter, General Manager 22 jan. 2024
Hello Eric,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel's location excellent, especially with the convenience of free parking. Being close to Murrayfield and the tram stop offers our guests easy access to various attractions and transportation.We're delighted that you enjoyed our breakfast and the food in our restaurant. Our team strives to provide a delightful dining experience, and we're glad that you found it to be nice.Your kind words about our staff, especially Lindsey on reception, mean a great deal to us. We take pride in delivering friendly and attentive service, and we'll be sure to share your compliments with Lindsey.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!Kind regards, Cameron
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
7 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous breakfast on the doorstep of Murrayfield
Wonderful hotel, ideally located for the stadium, literally a couple of minuutes walk away. Room was huge (family room), bathroom was very nice but works better for couples - the glass doors right in front of the beds were a little weird. Breakfast was awesome, freshly cooked plus buffet option. Best value breakfast I've had in a long time. Staff were all very friendly and welcoming. Would strongly recommend.
Verifierad resenär
Bodde här 1 natt i januari 2024
Svar från Cameron Baxter, General Manager 20 jan. 2024
Hello,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel and found our location to be convenient, especially for the stadium. We're glad the size of the family room met your expectations, and we take note of your feedback regarding the glass doors. It's fantastic to know that you enjoyed our breakfast options and considered it a great value. We strive to provide a delicious and diverse selection to cater to all our guests' preferences.We're also delighted that our staff made a positive impression on you with their friendly and welcoming demeanor. Providing excellent service is a top priority for us, and we're glad it was reflected during your stay.Thank you for recommending our hotel. It means a lot to us. We appreciate your kind words and look forward to welcoming you back on your next visit.Kind regards, Cameron
6/10 Okej
Kristian
3 jan. 2024
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Mug og skimmelsvamp
Godt førstehåndsindtryk af hotellet. Fin beliggenhed og venlig og imødekommende personale.
Desværre var der skimmelsvamp og mug ved ruderne, og der lugtede kraftigt af det. Vi var nød til at have vinduerne åbent konstant.
Også et minus der var gulvtæpper, det virkede lidt uhygiejnisk.
Kristian
Bodde här 6 nätter i december 2023
Svar från Cameron Baxter, General Manager 20 jan. 2024
Hello,Thank you for sharing your feedback. We're delighted to hear that you had a positive first impression of our hotel and that you found our staff to be friendly and welcoming. We appreciate your compliments on our location as well. However, we're sorry to learn about the issues you experienced. We apologize for any inconvenience caused by the presence of mold and mildew on the windows and the strong smell. We have taken note of your concerns and will address them promptly to ensure a more comfortable stay for our future guests. Regarding the carpets, we understand your concern about hygiene and cleanliness. We regularly deep clean our carpets, but we apologize if they didn't meet your expectations during your stay. Your feedback will be shared with our housekeeping team to enhance our cleanliness standards.We appreciate your valuable input and hope that you will give us another opportunity to provide you with an improved experience in the future. Thank you for bringing these matters to our attention.Kind regards, Cameron
10/10 Fantastiskt
Lorenzo Bysshe
Reste med sin partner
3 jan. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Lorenzo Bysshe
Bodde här 6 nätter i december 2023
Svar från Cameron Baxter, General Manager 20 jan. 2024
Thanks for the great review!
6/10 Okej
Claire
31 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Claire
Bodde här 1 natt i december 2023
Svar från Cameron Baxter, General Manager 3 jan. 2024
Thanks for the review, Claire.
10/10 Fantastiskt
Robert
30 dec. 2023
Robert
Bodde här 1 natt i december 2023
Svar från Cameron Baxter, General Manager 3 jan. 2024
Thanks for the great review!
8/10 Bra
Fay
29 dec. 2023
I bought a night at the Murrayfield Hotel for my very good friend for her Christmas. We checked in and was given her key for room 19. We were so excited to see the room before venturing out with family. We found the room very basic and tired looking. There was a stain on the white bedding, the curtains were very frayed. There was a stain on the seat at the dresser and also a stain on the box at the bottom of the bed. However my friend thought the breakfast was great. She was well taken care of and had a a great selection of continental and hot breakfasts to choose from.
Fay
Bodde här 1 natt i december 2023
Svar från Cameron Baxter, General Manager 3 feb. 2024
Hello Fay,Thank you for sharing your experience at the Murrayfield Hotel. I am sorry to hear that the room did not meet your expectations in terms of cleanliness and appearance. I will make sure to pass along your feedback to the hotel management so they can address these issues and improve the quality of the rooms for future guests. It's good to hear that your friend enjoyed the breakfast and was well taken care of during her stay. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards, Cameron
10/10 Fantastiskt
Jacqueline
Affärsresenär
23 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A little home away from home
This is my second stay at the Murrayfield in just a few weeks for work and it’s honestly become a home away from home.
There are so many room types and options to suit everyone, the staff are so warm and welcome and the rooms are so comfortable.
It’s beautifully done at Christmas time and the staff always go above and beyond to help. Always happy to stay here.
Jacqueline
Bodde här 3 nätter i december 2023
Svar från Cameron Baxter, General Manager 27 dec. 2023
Hello Jacqueline,Thank you for choosing The Murrayfield as your home away from home during your work trips. We truly appreciate your loyalty and it's an honor to have you as our guest for the second time in just a few weeks.We take pride in offering a variety of room types and options to cater to the unique needs and preferences of all our guests. It's fantastic to know that you found a comfortable and welcoming space that suits you. Our staff are dedicated to providing warm and friendly service, ensuring that you feel at home during your stay.The festive decorations during Christmas time add a special touch to the ambiance of the hotel, and we're thrilled that you found it beautifully done. Our team always strives to go above and beyond to ensure that your experience is memorable and enjoyable.Thank you for your kind words and for continuously choosing to stay at The Murrayfield. We're delighted to know that you're always happy to stay with us, and we look forward to welcoming you back for many more wonderful stays in the future!Kind regards, Cameron
8/10 Bra
Philip
Reste med familjen
21 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff very helpful
Philip
Bodde här 1 natt i december 2023
Svar från Cameron Baxter, General Manager 27 dec. 2023
Thanks for the great feedback, Philip!
10/10 Fantastiskt
Jacqueline
Affärsresenär
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful stay at the Murrayfield
Never stayed at the murrayfield but had to make a last minute booking for 3 days and I was not disappointed.
The room was fairly large in size, with a a wall length tv, sofa, dressing area and separate shower room. All super clean and comfortable.
The hotel is on the main road in to the city centre which took approx 15/20mins so really handy for getting around.
Beautiful at Christmas time and the staff were so welcoming and friendly.
Jacqueline
Bodde här 3 nätter i december 2023
Svar från Cameron Baxter, General Manager 27 dec. 2023
Hello Jacqueline,Thank you for taking the time to share your positive experience at The Murrayfield. We're delighted that even though it was a last-minute booking, we were able to exceed your expectations. It's great to know that your room was spacious and well-equipped, with amenities like a wall-length TV, sofa, dressing area, and separate shower room. Our dedicated housekeeping team works hard to ensure that cleanliness is maintained to the highest standard, so we're pleased that you found everything super clean and comfortable.Our location, being on the main road into the city center, offers convenience and easy access to explore the city. We're glad that you found it handy for getting around, with a short 15-20 minute journey to the city center.The Christmas season is truly magical, and we're thrilled that you found the hotel beautiful during that time. Creating a warm and welcoming atmosphere is a top priority for our staff, so it's wonderful to know that they made you feel so well taken care of during your stay.Thank you once again for choosing to stay at The Murrayfield and for sharing your kind words. We hope to have the opportunity to welcome you back in the future for another fantastic stay!Kind regards, Cameron - General Manager
4/10 Dåligt
Tony
12 dec. 2023
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Average - really need to sort out hot water
Nice looking hotel from the outside
Plus
Location good car parking 10mins walk to tram stop (although dark at night across the park) and then 10mins into city
Negatives
Despite different trying different times of the day water not hit enough for a shower
Room very small but was comfortable
Tony
Bodde här 2 nätter i december 2023
Svar från Cameron Baxter, General Manager 15 dec. 2023
Hello Tony,Thank you for sharing your feedback with us. We appreciate your kind words regarding the exterior of our hotel and the convenient location, including the availability of car parking. We understand the importance of these factors in creating a positive experience for our guests.We apologize for any inconvenience caused by the water temperature in your room. We appreciate your patience in trying different times of the day, but we regret that the water did not reach a satisfactory temperature for a comfortable shower. Your comment will be reviewed with our maintenance team to ensure that our guests' comfort is not compromised in the future.We understand that your room size was smaller than expected. While we offer a range of room sizes to cater to different preferences and needs, we apologize for any inconveniences you may have faced due to the limited space. We do have larger rooms available for booking, and we encourage guests who desire more space to consider these options during their next stay.Thank you again for your valuable feedback. We hope that despite the mentioned challenges, you were able to find your room comfortable. We would appreciate the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying experience.Should you have any further comments or suggestions, please do not hesitate to reach out to us. We value your feedback and strive to continuously improve our services.Cameron - General Manager
4/10 Dåligt
Mark
Affärsresenär
9 dec. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Poor
Kitchen on a sunday closed by 8.30pm
Shower mould in grout
Bathroom floor loose tiles missing grout
Toilet roll holder and shower gel, Shampoo holder off wall, shower gel at sink not in shower.
Overall poor condition nicer places to stay.
Mark
Bodde här 1 natt i december 2023
Svar från Cameron Baxter, General Manager 15 dec. 2023
Hello Mark,We sincerely apologize for the issues you encountered during your stay with us. We take your feedback seriously and appreciate you bringing these matters to our attention.We apologize for the early closure of the kitchen on Sundays. We understand that this may have inconvenienced you, and we will work to improve our scheduling and communication in order to better accommodate our guests' dining needs.Regarding the bathroom concerns you mentioned, we are truly sorry for the experience you had. We strive to provide clean and well-maintained accommodations, and it is disheartening to hear that we fell short in this aspect. We assure you that we will address these issues immediately and take the necessary steps to rectify and prevent such occurrences in the future.Your comments about the missing grout, loose tiles, and off-the-wall holders are duly noted. We appreciate your feedback as it helps us identify areas that require attention and ensures that we can make necessary improvements to enhance the quality of our rooms.We understand that your overall experience did not meet your expectations, and we sincerely apologize for any dissatisfaction caused. We value our guests' comfort and satisfaction, and we regret that we did not meet these standards for you.We appreciate your honest feedback, as it gives us the opportunity to learn and grow. We hope that you will reconsider staying with us in the future, as we would appreciate the chance to provide you with a more enjoyable and positive experience.Once again, we apologize for any inconvenience caused and appreciate your understanding. If there is anything else we can do to assist you or address any remaining concerns, please do not hesitate to reach out to us.Kind regards,Cameron
8/10 Bra
Rachael
8 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Edinburgh stay 23
I stayed here for my birthday trip to Edinburgh with my husband. The room was lovely however we did have a love/hate relationship with the heating as the room was cold on arrival then hot when we had the heating on. It was purely controlled by the radiators and was on 24/7 so was quite hard to manage. The breakfast was great and the Scottish breakfast was particularly amazing. There was a great selection and variety. The busses from outside the hotel were every 10 minutes so provided a great link to the city centre. The room and hotel was clean and well maintained. Our room (202) could however benefit from some privacy glass as our window looked out into a courtyard and we could see in from the hallway when we checked. The staff were all very friendly and welcoming - we would definitely stay here again.
Rachael
Bodde här 2 nätter i december 2023
Svar från Cameron Baxter, General Manager 15 dec. 2023
Hello Rachael,Thank you for choosing to spend your birthday trip in Edinburgh at our hotel and for taking the time to share your experience with us. We are delighted to hear that overall, you had a lovely stay and enjoyed various aspects of your visit.We apologize for any inconvenience caused by the heating in your room. We understand that it can be challenging to find the right balance, especially when the heating is controlled solely by the radiators. We appreciate your feedback and will review our heating system to ensure a more comfortable and manageable temperature for our guests in the future.We are glad that you enjoyed our breakfast, especially the Scottish breakfast. It is wonderful to hear that the selection and variety provided met your expectations. We believe that a good breakfast sets the tone for the day, and we aim to offer a delicious and satisfying start to every morning.We are pleased to hear that the public transportation links from outside our hotel to the city center were convenient for you. We understand the importance of accessibility and ease of transportation for our guests, and we are glad that it enhanced your overall experience in exploring the city.Thank you for bringing to our attention the concern regarding privacy in room 202. We appreciate your feedback and will take it into consideration as we review our room layouts and amenities for future improvements.We are thrilled to know that our staff were friendly and welcoming throughout your stay. Our team takes pride in providing exceptional service, and it is rewarding to receive such positive feedback from our guests.Once again, we thank you for choosing to celebrate your birthday with us and for your kind words. We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Kind regards, Cameron
8/10 Bra
Danny
Reste med familjen
3 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Danny
Bodde här 4 nätter i november 2023
Svar från Cameron Baxter, General Manager 15 dec. 2023
Thanks for the review!
10/10 Fantastiskt
Alan
27 nov. 2023
Alan
Bodde här 1 natt i november 2023
Svar från Cameron Baxter, General Manager 27 dec. 2023
Thanks for the 5* review, Alan!
8/10 Bra
Jessie
Reste med sin partner
24 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff frirndly & helpful . We were upgraded, room was large veru nice and had a walk in shower.
Jessie
Bodde här 1 natt i november 2023
Svar från Cameron Baxter, General Manager 26 nov. 2023
Hello Jessie,I'm thrilled to hear that the staff at the hotel were friendly and helpful during your stay. It's always wonderful when the staff goes above and beyond to make guests feel welcome. Being upgraded to a larger room is such a pleasant surprise and I'm glad to hear that it was very nice. The addition of a walk-in shower adds a touch of convenience and luxury to your stay as well. It sounds like you had a fantastic experience and I hope it made your stay even more enjoyable. Thank you for sharing your positive feedback!
10/10 Fantastiskt
Gareth, ABERDEEN
21 nov. 2023
Gareth
Bodde här 3 nätter i november 2023
Svar från Cameron Baxter, General Manager 15 dec. 2023