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Recensioner av Super 8 by Wyndham Elgin

2 out of 5
Super 8 by Wyndham Elgin
435 Airport Rd, Elgin, IL

Recensioner

6,6
10 - Fantastiskt i betyg. 67 av 352 recensioner" "
8 - Bra i betyg. 111 av 352 recensioner" "
6 - Okej i betyg. 76 av 352 recensioner" "
4 - Dåligt i betyg. 39 av 352 recensioner" "
2 - Väldigt dåligt i betyg. 59 av 352 recensioner" "

7,2/10

Renlighet

7,0/10

Personal och service

6,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Martin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

8/10 Bra

Jaime

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy bueno el servicio en general
Bodde här 4 nätter i april 2024
Svar från VICTOR 29 apr. 2024
Thank you for staying with us, we appreciate your valuable feedback. We will serve you better in future.

10/10 Fantastiskt

JENNIFER

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in/out was quick and easy. The front desk staff were nice to me.
Bodde här 1 natt i april 2024
Svar från VICTOR 27 apr. 2024
Dear Jennifer,Thank you for staying in super 8 Elgin. we appreciate your valuable comments. Looking forward to serve you better in future

2/10 Väldigt dåligt

Juan

Bodde här 1 natt i april 2024
Svar från VICTOR 27 apr. 2024
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered. we appreciate your understanding as we work to improve our service.

2/10 Väldigt dåligt

Juan carlos

Gillade inte: Personal och service
Pésimo servicio
Bodde här 1 natt i december 2023
Svar från VICTOR 17 dec. 2023
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered.Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to understand more about your specific concerns. If you are open to it, we would value the chance to discuss your experience in more detail to ensure we address any issues directly. Your feedback is crucial in helping us identify areas for improvement, and we want to assure you that we take your comments seriously.Please feel free to reach out to us ,so that we can discuss your experience further or address any specific issues you may have encountered. We genuinely value your patronage and hope to have the opportunity to regain your trust during your future visits.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our service.

2/10 Väldigt dåligt

Marcos

Bodde här 1 natt i november 2023
Svar från VICTOR 17 dec. 2023
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered.Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to understand more about your specific concerns. If you are open to it, we would value the chance to discuss your experience in more detail to ensure we address any issues directly. Your feedback is crucial in helping us identify areas for improvement, and we want to assure you that we take your comments seriously.Please feel free to reach out to us ,so that we can discuss your experience further or address any specific issues you may have encountered. We genuinely value your patronage and hope to have the opportunity to regain your trust during your future visits.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our service.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Nice but noisy guests
Hotel was fine clean noisy guests sounded like a elephant on methamphetamines was staying above me and people around my room were coming and going all night long complained to the front desk person and the guy above lied and said he was sitting in the chair meditating this was at 3:30 am after being woken up the 2nd time.. ridiculous. People need to realize this is a hotel with guests you need to pace or walk around do it outside or the tollway is within walking distance.. 🤔 it's Saturday morning folks start the housekeeping a tad later people Wana sleep in especially when they didnt sleep well!!!! I won't be back!!
Bodde här 1 natt i oktober 2023
Svar från vic 9 okt. 2023
We are very sorry about other guest behaiver and louness we try hard to control but some time they do not lesson.sorry please accept our apology, we will try our best next time.Thank you

10/10 Fantastiskt

Francisco

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No problem
Bodde här 1 natt i oktober 2023
Svar från VICTOR 5 okt. 2023
WE GREATLY APPRECIATE YOUR BUSINESS.SEE YOU BACK SOON.THANK YOU FOR YOUR BUSINESS.VICTOR

10/10 Fantastiskt

Garrett

Bodde här 1 natt i september 2023
Svar från JACK 28 sep. 2023
THANK YOU FOR YOUR RESPONSE.SEE YOU NEXT TIME

2/10 Väldigt dåligt

Linnette

Gillade inte: Personal och service och boendets skick och faciliteter
I left, and checked out
Bodde här 1 natt i september 2023
Svar från VIC 12 sep. 2023
GUEST MAID RESERVATION ON LINE AND DID NOT DISCLOSE THEY HAD TWO CATS.HOTEL POLICY IS NO CATS.THANK YOU

10/10 Fantastiskt

Garrett

Bodde här 1 natt i augusti 2023
Svar från VICTOR 12 sep. 2023
WE REALLY APPRECIATE YOUR BUSINESS. THANK YOU SEE YOU SOON.

10/10 Fantastiskt

Jack

Bodde här 1 natt i augusti 2023
Svar från vic 7 aug. 2023
Thank you very much for your business we apricated!

2/10 Väldigt dåligt

Bhulakshmi

Bodde här 1 natt i juli 2023
Svar från vic 31 juli 2023
Guest wanted to cancel reservation 2hrs.priear to arrival, sorry our hotel cancelation policy 24 hrs. prier to arrival,excluded 3rd party reservation.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
Great for lowest price around
Bodde här 1 natt i juni 2023
Svar från vic 15 juli 2023
Thank you for your business

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet och personal och service
Disappointed
Staff wasn’t to friendly. Floors were sticky. Forgot my toothpaste, so I asked at desk Gave me one then I asked for one for my husband and said they weren’t supposed to give out more than one but gave me one anyway. Had coffee to make in room but nothing to stir it with (really)
Bodde här 1 natt i juli 2023
Svar från vic 15 juli 2023
Sorry for inconvenience

10/10 Fantastiskt

Samantha

Bodde här 1 natt i juni 2023
Svar från vic 31 juli 2023
Thank you very much for you business, see you again soon.

10/10 Fantastiskt

Marco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från vic 8 juni 2023
Thank you for business.

6/10 Okej

Sharon

Reste med sin partner
Gillade: Renlighet och personal och service
It’s clean. I wished there was another mirror outside the bathroom. It was not quiet. Children crying and running.
Bodde här 1 natt i april 2023
Svar från vic 8 juni 2023
sorry for any inconvenience, Thank You

10/10 Fantastiskt

Jowin

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good clean place.Staff was very helpful.
Bodde här 1 natt i april 2023
Svar från vic 8 juni 2023
Thank you very much for your business.

10/10 Fantastiskt

Nodir

Bodde här 1 natt i februari 2023
Svar från VIC 12 sep. 2023
THANK YOU FOR YOUR BUSINESS

8/10 Bra

ANTHONY

Svar från VIC 12 sep. 2023
Thank you very much for your business.

6/10 Okej

Judith

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

10/10 Fantastiskt

KATHLEEN

Bodde här 1 natt i november 2022
Svar från VIC 12 sep. 2023
THANK YOU VERY M,UCH FOR YOUR BUSINESS.SEE YOU SOON

8/10 Bra

Cynthia

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Comfortable but reeked of pot in nonsmoking room.
The bed was comfortable and there was plenty of hot water. Just what I needed after a long drive. The nonsmoking room reeked of pot. Very strong odor. Other than the smell the room was just what I needed.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Saeed

Gillade: Renlighet och personal och service
Everything very amazing
Bodde här 1 natt i november 2022
Svar från VIC 12 sep. 2023
Thank you very much for your business.

8/10 Bra

DEREK, RUSHFORD

Affärsresenär
Gillade: Renlighet och bekvämligheter
Front desk guy was busy on his phone and talked very fast. Hard to understand. Room had cracking paint but was clean and comfortable. Easy in and out parking.
Bodde här 1 natt i oktober 2022

8/10 Bra

Kristen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was good and room was clean.
Bodde här 1 natt i oktober 2022
Svar från VIC 12 sep. 2023
Thank you very much for your business.

8/10 Bra

Melecio, Milwaukee

Reste med sin partner
A standard hotel, worth the price you pay.
Bodde här 1 natt i september 2022
Svar från VIC 12 sep. 2023
Thank you very much for your business.

10/10 Fantastiskt

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
I'd stay again anytime
Everything is updated and nice. Breakfast was included. Nice looking lobby and rooms are fine. Great Price. Very helpful people at desk.
Bodde här 1 natt i september 2022

4/10 Dåligt

Jermaine

Bodde här 1 natt i september 2022

2/10 Väldigt dåligt

Israel

Bodde här 1 natt i juli 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

4/10 Dåligt

Verifierad resenär

Gillade inte: Rummets bekvämlighet
Not worth it.
The person behind the counter wasn’t rude but not at all friendly. The carpet was sticky, there was no conditioner, and the towels felt like sandpaper. They only has a waffle machine, coffee and orange juice. I wasn’t expecting much but perhaps some fruit or a cheap muffin for those who don’t eat waffles. I am pretty sure the hotel across the parking lot was $10 more and would have been a better stay. It was disappointing even for a cheap hotel.
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Eric

Bodde här 1 natt i juli 2022
Svar från VIC 12 sep. 2023
Thank you very much for your business.

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i juli 2022
Svar från VIC 12 sep. 2023
Thank you very much for your business.

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely would never stay at a hotel through them again let alone book through you’re app again. Not only did they refuse our service I was insulted.. asked my cc card limit … refused to let us even stay. We booked a 2 Queen bed room. When we walked in with our 2 kids they told us we only said 2 ppl and our kids were not allowed. We then tried to book another room with 4 ppl but with ya already paying for the first hotel room our card was declined. He then stated we need to have More credit line… absolutely disgusting service. We will never go through hotels. Com again let alone a super 8. I will contact everyone I can to make sure I am not charged.
Bodde här 1 natt i juli 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

10/10 Fantastiskt

susana

Bodde här 1 natt i juni 2022
Svar från VIC 12 sep. 2023
THANK YOU FOR YOUR BUSINESSSEE YOU SOON.

6/10 Okej

Cheryl

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i juni 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 Väldigt dåligt

Rafael

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Never going back
Bodde här 1 natt i juni 2022
Svar från VIC 12 sep. 2023
Thank you very much for your business.

4/10 Dåligt

Nancy

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
the property had been booked as pay-when- you arrive. But we received an alert from our credit card company that our card had been declined at the property early in the afternoon. When I called, the manager told us they were just checking to see if the card was valid and it was not pay upon arrival. Yet the card company reached us using that number and it worked when I gave it to him over the phone. If I had missed that email we would have not had a place to stay on a busy Friday night in Chicago. Expedia and the management need to figure out a way to make sure this practice DOES NOT continue. There are times when I am traveling that I do not have time to check emails and I am unlikely to use expedia and/or Super 8 again because of this problem
Bodde här 1 natt i juni 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

6/10 Okej

Lee

Reste med sin partner
Clerk not very friendly only 1 washcloth most people travel with a companion
Bodde här 1 natt i juni 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 Väldigt dåligt

Jeffery

Bodde här 2 nätter i juni 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

6/10 Okej

Melanie

Bodde här 1 natt i juni 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

6/10 Okej

Miguel

Bodde här 1 natt i maj 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
the Breakfast was non-existent and on the first morning, Sunday morning the Orange juice was just water.. -
Bodde här 2 nätter i maj 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

6/10 Okej

Mary

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No Wifi, no breakfast which was not good but I wish they would have told us at check in so we could have made other arrangements. But they actually told us breakfast would be from 6-9. The bathroom floor and shower were very slippery. Think it was related to the cleaning solution. But I can overlook it all because the water pressure in the shower was fabulous.
Bodde här 1 natt i maj 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

4/10 Dåligt

Rich

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The showers was at best luke warm even when running the water for at least 5 min. The shower head was also leaking and shooting up against the wall, which I alerted the front desk to at checkout.
Bodde här 1 natt i mars 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

6/10 Okej

Don

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The only word that i can use in reference to the Super 8 by Wyndham is dry. I stayed there two nights and all i experienced was the bed, the bathroom, and the small TV. The only highlight was my walk across the parking lot to the Holiday Inn next door to eat and drink at the Bennigan's that is on their property. Then, it rained on me as I walked back. Also, it took them Super 8 three days to get me a receipt.
Bodde här 2 nätter i mars 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

4/10 Dåligt

Scott

Reste i grupp, Affärsresenär
Gillade inte: Personal och service och bekvämligheter
Advertisement said continental breakfast and there was nothing because of Covid. Super 8 failed big time and could have made different arrangements and let customers take things back to there rooms. wrap danish, have fruit, cereal and milk and coffee. I asked for extra coffee and only received 1 to make in the room. Maybe look at competitors to see what they have done. Will never book again with Super 8
Bodde här 4 nätter i februari 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 Väldigt dåligt

Craig

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Too much noise and foot traffic throughout the night. Manager very rude
Bodde här 1 natt i januari 2022
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från VIC 12 sep. 2023
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.