Thank you for taking the time to leave us such a rating and review! We hope to have the pleasure of hosting you again in the very near future!

Thank you for taking the time to provide your rating! We look forward to future opportunities to host you!

Thank you for taking the time to provide your rating!

Dear Annmarie,Thank you for choosing to stay with us and for sharing your experience on Expedia. We are pleased to hear that you found our property clean and the bed comfortable, as we strive to provide a pleasant stay for all our guests.We sincerely apologize for the inconvenience caused by the odor in the hallway. Please rest assured that we take your feedback seriously and are actively addressing the issue to ensure that our environment remains welcoming and comfortable for everyone. Your comfort and satisfaction are our top priorities.We hope this experience does not deter you from choosing us again in the future. We look forward to the opportunity to welcome you back and provide you with an even better stay.

Dear Edward,Thank you for taking the time to leave us a 4 out of 5 review on Expedia. We're delighted to hear that our location was very convenient for your needs. It's always our goal to ensure our guests enjoy their stay with us, and knowing we were able to meet your expectations is truly rewarding.We look forward to the opportunity to welcome you back soon. Should you need any assistance in planning your next visit or have any preferences for your future stays, please don't hesitate to reach out.

Dear Teresa,Thank you for taking the time to rate your stay with us an 8 out of 10 on Hotels.com. We're delighted to see that you had a positive experience with us. Our team is dedicated to providing a comfortable and enjoyable stay for all our guests, and your high rating is a wonderful testament to our efforts.We would love to hear more about what made your stay enjoyable or if there are areas where you think we could improve. Your feedback is invaluable to us as we continue to enhance our guest experience.We look forward to welcoming you back in the future for another great stay. Please don't hesitate to reach out to us directly if you have any specific needs or requests for your next visit.

Dear Tori,Thank you for taking the time to rate your experience with us. We see that we earned a 3 out of 5 from your recent stay, and while we are glad you chose us, it's clear we have room for improvement. Our aim is to provide an outstanding experience to all our guests, and we're sorry if we didn't fully meet your expectations this time.We would greatly appreciate any specific feedback you could provide regarding your stay. Understanding the areas where we fell short would help us significantly in making the necessary improvements to serve you better in the future.Please know that your satisfaction is our top priority, and we are committed to ensuring our guests have a memorable and enjoyable stay. We hope to have another opportunity to host you and deliver a more positive experience.

Dear Kelly,We are genuinely concerned to see your 1 out of 5 rating and would like to extend our sincerest apologies for any way in which we fell short of meeting your expectations. Our goal is always to provide an exceptional experience to all our guests, and it's disheartening to learn that we may have missed the mark during your stay.We are keen to understand more about your experience and would greatly appreciate it if you could share more details about what aspects of your stay were unsatisfactory. Your feedback is invaluable to us as it helps us identify areas that require improvement and take the necessary steps to enhance our services.Please feel free to reach out to us directly with any further comments or concerns. We hope to have the opportunity to regain your trust and offer you the quality stay you deserve.

Dear Marci,Thank you for the 4 out of 5 rating and for taking the time to post a review on Expedia. We're glad to see that your experience with us was positive. Your feedback, though brief, is greatly appreciated and has been shared with our entire team. It's feedback like yours that motivates us to continue providing exceptional service to our guests.We're curious about any specific aspects of your stay that stood out or areas where you think we could improve. We welcome all forms of feedback as they are crucial in our ongoing efforts to enhance our guest experience.We look forward to welcoming you back in the future and hope to earn that extra star on your next visit!

Dear Duane,Thank you for choosing to stay with us and for sharing your fantastic experience on Expedia.com. We're absolutely thrilled to hear that your room exceeded your expectations and even surpassed those of other 5-star hotels, including Hilton.Our team takes great pride in providing clean and up-to-date accommodations, and we're delighted to hear that you found the room's tech features, spacious fridge, and microwave to your liking.Your positive feedback means a lot to us, and we look forward to serving you again in the future. If there's anything specific you'd like to experience on your next visit or any way we can make your stay even more remarkable, please don't hesitate to let us know.Warm regards,

Thank you, Michael, for sharing your feedback with a rating of 4 out of 10. We're sorry to hear that your experience fell short of your expectations. We take guest feedback seriously, and we'd like to learn more about your specific concerns to make improvements. If you have any comments or suggestions to share, please feel free to reach out to us. We are committed to providing a better experience and hope to have the opportunity to make it right in the future. Your input is important to us, and we appreciate your candor.

Dear Dawn,Thank you for sharing your feedback with us, and I'm truly sorry to hear about the issues you encountered during your stay at our hotel. Your comfort is of the utmost importance to us, and I apologize for the problems with the A/C and heater unit in your room. It's essential for all our amenities to be in working order so that your stay is as enjoyable as possible.Regarding the curtains, we will certainly look into this concern and address it promptly. Your feedback helps us improve our services, and we appreciate your patience and understanding.If your travels bring you back to the area, we'd love the opportunity to provide you with a more comfortable and satisfying stay. Please don't hesitate to reach out to us directly if you decide to return.Warm regards,

Thank you for sharing your feedback, Natercia!We're pleased to hear that you enjoyed the waterfront location during your stay with us. The beauty of the water can truly enhance the overall experience. We hope you had a wonderful time, and if you have any additional comments or suggestions, please feel free to share them. We value your input and look forward to hosting you again in the future.Warm regards,

Thank you for your rating of 8 out of 10, ILAN. We appreciate your feedback and hope you had a comfortable stay with us. If you have any specific comments or suggestions to share that could help us enhance our services further, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Your feedback is valuable to us.

Dear Ashley,Thank you for taking the time to leave such a positive review!We're delighted to hear that you had a great experience at our hotel and enjoyed our reasonable prices. It's also wonderful to know that you found our pool and the surrounding area to be very nice and convenient for shopping and dining. Your feedback is much appreciated, and we look forward to welcoming you back in the future. If you ever need assistance with anything during your next visit, please don't hesitate to reach out.Best regards,

Dear Karen,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconveniences you experienced during your visit. Your comments are important to us, and we take them seriously.We regret that your request for a first-floor room due to disability was not honored upon your arrival. Providing accessible accommodations is a priority for us, and we understand the importance of this. We are reviewing our procedures to ensure such requests are properly addressed in the future.We're also taking your comments about the carpet, lack of an elevator, and the in-room coffee maker not working seriously. These issues do not meet our standards, and we will address them promptly.Regarding breakfast service and Wi-Fi, we acknowledge that these amenities are essential. We are working to improve these aspects to provide a better experience for our guests.Your input is valuable to us, and we are committed to making the necessary changes to ensure a more comfortable and enjoyable stay in the future. We hope you'll consider staying with us again to experience the improvements we'll be making.If you have any specific comments or further suggestions, please feel free to reach out to us directly.Warm regards,

Dear Jeffrey,I would like to extend our sincerest apologies for the numerous inconveniences you experienced during your stay at Seaport Resort and Marina. Your feedback is essential to us, and we are deeply sorry to hear about the various issues you encountered.Safety and security are of utmost importance to us, and it's concerning to learn that you felt the property was insecure. We appreciate your observations about doors, lighting, and other safety concerns, and we will address these immediately to ensure the safety of our guests.Regarding the condition of your room, it's disappointing to hear about the issues you faced with lighting, the bathroom, climate control, and other amenities. This is certainly not the level of quality we aim to provide, and we are committed to improving in these areas.We appreciate your detailed feedback as it will assist us in making necessary improvements. We hope you would consider giving us another chance in the future. Your satisfaction is important to us, and we will work diligently to ensure a better experience on your next visit.Best regards,

Dear Lisa,Thank you for taking the time to share your feedback about your recent stay. We're sorry to hear that your experience with us fell short of your expectations.We understand the importance of a peaceful and comfortable stay, and we apologize for any inconvenience you experienced due to the noise and the comfort of the bed. We are committed to improving our rooms to enhance our guests' comfort.Your comment about the need for more outlets is well noted, and we'll explore opportunities to address this.While it's good to know that our location was convenient for your ferry travel, we genuinely regret that your overall experience was not up to par. We value your feedback and will use it to make the necessary improvements for future guests.We hope you'll consider giving us another chance in the future, as we're committed to providing a more enjoyable stay.If you have any specific comments or suggestions, please feel free to reach out to us directly.Warm regards,

Dear Robin,Thank you for taking the time to share your feedback on your recent stay with us. We're genuinely sorry to hear about your less than satisfactory experience.We take guest feedback seriously, and we apologize for any inconvenience you experienced during your stay. We understand that a pleasant and comfortable environment is crucial, and it's disheartening to hear that your stay fell short of your expectations.We'll be addressing your concerns with our team to ensure that improvements are made. We appreciate your feedback, and it will aid us in enhancing our services and facilities.We understand that you had a disappointing experience, and we genuinely regret that. We hope that you'll consider giving us another chance in the future, as we're committed to providing a more pleasant stay.If you have any specific comments or suggestions to share with us, please feel free to reach out.Warm regards,

Dear Joseph,Thank you for taking the time to share your rating with us following your stay at Seaport Resort and Marina. We appreciate your feedback and would love to know more about your experience. If you have any additional comments or suggestions that can help us improve your next visit, please feel free to reach out.We look forward to welcoming you back, and we hope your next stay with us will be worthy of a 5-star rating.Best regards,

Dear Jon,Thank you so much for taking the time to leave a perfect score review on Hotels.com! We are thrilled to hear that you had such an outstanding experience during your stay.Your satisfaction is our top priority, and it's always gratifying to receive such positive feedback from our guests. We are committed to providing the best possible service and creating memorable experiences.If you ever find yourself back in the area, we would be delighted to welcome you again. Your continued support is greatly appreciated, and we look forward to serving you in the future.Best regards,

Dear Victor,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable in helping us improve our services.We understand how important it is to have a smooth check-in experience, especially when you've paid for early check-in. We're deeply sorry that your room wasn't ready on time, and we'll be addressing this issue with our team to ensure such delays do not occur in the future.Regarding the issues in your room, we regret that you encountered problems with the AC, TV, and phone. This is certainly not the level of service we aim to provide. Our maintenance team will investigate and rectify these issues promptly to ensure our future guests do not face similar problems.We appreciate your patience and understanding and hope you'll give us another opportunity to provide you with the exceptional experience we strive for. Please reach out to our customer service team, and we'd be happy to discuss compensation for the inconvenience you experienced.Once again, we apologize for falling short of your expectations, and we look forward to the chance to make it up to you in the future.

Dear Kathryn,Thank you for taking the time to leave a rating for your stay with us on Expedia. We appreciate your feedback, and we hope you had a pleasant experience.If you have any specific comments or suggestions you'd like to share to help us improve, please feel free to reach out. We look forward to the opportunity to serve you again in the future.Warm regards,

Thank you for sharing your feedback, Vincent. We appreciate your comments, both the positive aspects and areas where improvement is needed. It's great to hear that you found the location beautiful and the staff accommodating. However, we apologize for the issues you encountered with the room and the property. Your feedback is important to us, and we will use it to address these concerns and make necessary improvements.We take your safety seriously, and we will investigate the matter of the rear hotel parking lot entrance to ensure the security of our guests. Your feedback helps us provide a better experience for our future guests. If you have any further comments or suggestions, please feel free to share them. We hope to have the opportunity to serve you again in the future with an improved experience.Best regards,

Dear Edward,We sincerely apologize for the disappointing experience you had during your stay at our hotel. Your feedback is important to us, and we take your comments seriously. It is clear that we fell short of providing you with the level of service and quality you deserved.The issues you mentioned, including the cleanliness of the common areas, the condition of the door, and the overall experience, are not reflective of our usual standards, and we are deeply sorry for any inconvenience this may have caused.We will address these concerns with our team to ensure that such issues are not repeated in the future. We also appreciate your understanding in regard to the room change, and we will review our refund policies to ensure fairness for our guests.Again, we apologize for your negative experience, and we hope you would consider giving us another chance in the future to provide you with a more pleasant stay. Please feel free to reach out to our management team if you have any further comments or concerns.Sincerely,