Trädgård

Recensioner av Rivoli Boutique Hotel

4 out of 5
Rivoli Boutique Hotel
Via Della Scala 33, Florence, FI

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 580 av 1000 recensioner" "
8 - Bra i betyg. 310 av 1000 recensioner" "
6 - Okej i betyg. 77 av 1000 recensioner" "
4 - Dåligt i betyg. 25 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 1000 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från DT 25 sep. 2023
Thanks Lena, Hope to welcome you soon again by the Rivoli Boutique Hotel, best regardsDaniele TorriniResident Manager

8/10 Bra

Åke

Bodde här 1 natt i augusti 2023
Svar från DT 21 aug. 2023
Thanks Ake ! really glad you appreciated yoor stay. Hope to welcome you again to guarantee a 10/10 stay, best regardsDaniele TorriniResident Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay in central Florence!
We had a wonderful stay at Rivoli Hotel, we booked a room with terrace and could enjoy a private breakfast outside in the morning. The jacuzzi was nice and the service was good. It’s very central and only 5 min to the train station.
Bodde här 3 nätter i juli 2021
Svar från dt 20 juli 2021
Dear guest, thanks for the great comment, I'm really glad you enjoyed your stay with us, We try every day to do our best and it's great to know when we match it ! Hope to welcome you again in Florence. Daniele Torrini Resident Manager

10/10 Fantastiskt

Karen, Stockholm

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old charm well kept. Great location. Dogs allowed. Good breakfast. Parking nearby (not in the hotel) that we felt safe leaving the car, and they were very flexible to let us keep the keys and park it ourselves.
Bodde här 2 nätter i juli 2020
Svar från dt 28 juli 2020
Dear Karen, thanks for appreciating our services. In this special moment we really love to have feed back from our guests to confirm we are going in the "correct direction". I hope to welcome you again soon by the Rivoli Boutiuque Hotel and, since now all our best regards and take care ! Daniele Torrini Resident Manager

10/10 Fantastiskt

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett "totalhotell"
Centralt beläget hotell med nära till allt. Mycket trevlig personal och en suverän frukost.
Bodde här 3 nätter i september 2019
Svar från DT 12 sep. 2019
Dear Mats, ...thanks so much! I will extend your comment to all my collegues ! Hope to welcome you again in Florence, best regards. Daniele Torrini Resident Manager

8/10 Bra

Simon

Gillade: Renlighet och personal och service
Bodde här 3 nätter i juli 2019
Svar från DT 5 aug. 2019
Thanks Simon ! Hope to see you soon, best regards Daniele Torrini Resident Manager

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2019
Svar från DT 26 juli 2019
Dear Jessica, 10/10 ... I just can say THANKS for the great evaluation! I'm so glad you appreciated our hospitality and hope to welcome you again by the Rivoli Boutique Hotel. Best regards, Daniele Torrini Resident Manager

6/10 Okej

Alexei

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Medelmåttigt och väldigt lyhört
Rummet vi fick var väldigt litet och extremt lyhört. Man kunde inte sova utan öronproppar. Badrummet var riktigt slitet och är i behov av renovering. Fanns dammråttor på rummet så städningen kunde ha varit mycket bättre. Frukosten var medelmåttig. Stort plus för trevlig och hjälpsam personal och centralt läge. Men förstår ändå inte riktigt det höga betyget som hotellet har fått.
Bodde här 3 nätter i april 2019
Svar från DT 11 apr. 2019
Dear Alexei, thanks you for reviewing us, I'm glad you appreciated our staff service wich is at your disposal 24 hours a day. For this reason you could inform us about your room, we would have been glad to show you alternative accommodation as, beeing the hotel in a XIVth century building, all our rooms are different and we could find something more convenient for you. I hope you will give us a chance to get your personal 10/10, in the meantime we greet you with our sincere best regards. Daniele Torrini Resident Manager

8/10 Bra

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från DT 2 maj 2018
Dear Lisa, Thanks for evaluation ! Hope to welcome you again, best regards Daniele Torrini Resident Manager

6/10 Okej

Petra

Gillade inte: Personal och service och boendets skick och faciliteter
Rooms are outdated
Superior room was not what I expected. Not at all as the photo on Hotels.com. Lady at front desk was not serviceminded at all when I asked her if we could change room. We ended up changing to a standard room which felt like our superior room and paid €30 less per night instead. Hotel is outdated, but breakfast is good. I think they are about to do a renovation.
Bodde här 2 nätter i juli 2017
Dear Petra, glad to inform you that starting from November 2017 we will proceed with a new "restiling". Hope to see you again at the Rivoli. Best regards, Daniele Torrini Resident Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Sarah, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med pool.
Schysst hotell med ok frukost. Poolen var liten, men helt ok. Hotellrummen var fräscha och bra städade. Stort badrum, ac, wifi (som visserligen fungerade lite sisådär). Trevlig personal! Ganska dyrt.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Great location for exploring Florens
Enjoyed our stay! Main reason for that was the central location

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Susanna, Stockholm

Gillade: Renlighet
Gillade inte: Personal och service
Väldigt missnöjd resenär
De sa att hotellet var fullbokat då jag kom och ville flytta mig till ett annat hotell trots att jag bokat och betalt för länge sen. Jag accepterade självklart inte detta och efter mycket bråk fick jag ett rum. Ok rum men mycket lyhört både mot korridor och gata. Väldigt kallt rum och AC gick inte att sätta på varmare. Jag kommer inte att rekommendera detta hotell och kommer definitivt inte att boka det igen.

10/10 Fantastiskt

Bo, Vadstena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Elegant hotell med centralt läger
Vi stannade på hotell Rivoli en natt. Det hade gärna blivit fler nätter om vi hade haft möjlighet. Personalen var mycket trevliga och hjälpsamma. Fina och stora salonger där man kunde beställa kaffe eller något annat gott att dricka. Rummet som vi fick oss tilldelat var mycket stort och stilfullt inrett. Bubbelpoolen på innergården var väl tempererar och med fri tillgång för alla hotellgäster. Badrock beställdes till rummet. Frukostbuffén var riklig och ingenting saknades. I kvarteren runt hotellet finns många trevliga restauranger och det är gångavstånd till alla sevärdheter.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugnt och behagligt hotell med bra läge. Trevlig och serviceinriktad personal. Vi hade superior-rum mot innergården. Stort, bekvämt och avkopplande. Återvänder gärna dit.

8/10 Bra

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Amber

Reste med familjen
Gillade: Boendets skick och faciliteter
Very beautiful nice to stay at
Bodde här 3 nätter i april 2024
Svar från DT 3 maj 2024
Dear Amber, so gald you enjoyed your stay and review us! Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Lorrie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel! Excellent staff.
Bodde här 3 nätter i april 2024
Svar från DT 3 maj 2024
Dear Lorrie, thanks for the great comment, I will be pleased tos hare it with all my collegues. This is very important to us, makes us understand that our daily efforts are appreciated. Waiting for you soon back at the Rivoli Boutique Hotel, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Stacy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel. Excellent staff.
Bodde här 3 nätter i april 2024
Svar från DT 3 maj 2024
Dear Stacy, thnaks for the nice review, it will be a pleasure to extend it to our staff !! Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

MANSI

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay! Great Location!
Bodde här 1 natt i april 2024
Svar från dt 2 maj 2024
Thanks Mansi ! Hope to welcome you soon again. Best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Ericka

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is located 4 mins walk from the train station in the heart of Florence. With plenty of restaurants around. It was clean, the rooms are spacious and well equipped. Services was good, breakfast is adequate with cold and hot choices. Overall a great hotel, I highly recommend it!
Bodde här 3 nätter i april 2024
Svar från DT 10 apr. 2024
Dear Ericka, thanks for sharing with other travellers your positive experience. I'm so glaad we have been able to offer you a plesant stay by the Rivoli Boutique Hotel, We do try our best and we are so happy when we get great feed back like your. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very clean and unique. My wife and I really enjoyed our stay. It’s extremely convenient to the train station as well as to Florence’s attractions. Highly recommend staying here.
Bodde här 6 nätter i mars 2024
Svar från dt 4 apr. 2024
Dear Charles, it's a great pleasure for us to read you had such a positive experience by us! Since 1964 we do try our best to guarantee our guests the best assistance and attention then, location and the historical building make the rest ! Hoping to wecome you again and thanking again fot he nice review and suggetsion to other travelers, best regards. Daniele TorriniResident Manager

10/10 Fantastiskt

talia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very cute little hotel rigth in the center of all the sights to see, super nice hotel staff and great experience
Bodde här 1 natt i april 2024
Svar från DT 3 apr. 2024
Dear Talia, thanks for the great review ! I'm so glad you had a very nice experience in our house, we do try our best to offer our guests the best experience and it's sonice when this is appreciated. Hoping to welcome you soon again in Florence, Best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Alessandro

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sono stato una sola notte , ma hotel comodo per posizione ,letti ottimi , personale davvero cortese , buona la colazione . Ottimo il servizio parcheggio .
Bodde här 1 natt i februari 2024
Svar från dt 8 feb. 2024
Grazie Alessandro. Sono molto felice che il Rivoli Boutique Hotel sia stato in grado di accontentare le sue esigenze, da parte nostra posso garantirle che ormai dal 1964, cerchiamo quotidianamente di offrire il meglio ai nostri ospiti in modo tale che, breve o prolungato che sia il soggiorno sia comunque gradevole. Nella speranza di accoglierla ancora a Firenze, le invio i nostri più cordiali saluti. Daniele TorriniResident Manager

10/10 Fantastiskt

armando

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel 4 stelle a.prezzi ragionevoli
Hotel 4 stelle buon rapporto qualitàprezzo .con diversi servizi come.ritiro e.consegna parcheggio auto. Struttura in buone condizioni .Camera ampia e ricca di accessori in bagno e dotata.di frigo bar. Personale educato e professionale.Ricca la.colazione a.buffet e di buona qualità ad eccezione dei salumi in particolare il prosciutto cotto e i formaggi .
Bodde här 3 nätter i februari 2024
Svar från dt 6 feb. 2024
Grazie Armando ! per noi è una soddisfazione immensa leggere la sua "soddisfazione". Da parte nostra cerchiamo quotidianamente di mantenere la struttura al meglio e di offrire tutte le nostre attenzioni per garantire il miglior soggiorno ai nostri ospiti. Grazie ancora per averci scelti e mi auguro di rivederla presto al Rivoli Boutique Hotel. Cordiali salutiDaniele TorriniResident Manager

10/10 Fantastiskt

danilo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från DT 5 feb. 2024
Grazie Danilo, un piacere percepire la sua soddisfazione dalla valutazione che ci ha concesso. Per noi sempre una gioia leggere che siamo stati in grado di soddisfare le aspettative dei nostri ospiti ! Mi auguro rivederla presto al Rivoli, cordiali saluti. Daniele TorriniResident Manager

10/10 Fantastiskt

GwangSeok

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från DT 1 feb. 2024
Thanks GwangSeok ! It's great to read your evealuation ! I'm glad we have been able to offer you a plesant stay ! Hoping to welcome you soon again by the Rivoli Boutique Hotel, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Charles

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från DT 16 jan. 2024
Thanks Charles, glad you appreciated and enjoyed your stay by the Rivoli Boutique Hotel. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

takatsugu

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
駅からも近く観光や移動するにも便利、サンタマリアノベッラ薬局の斜め前にあります。
Bodde här 3 nätter i januari 2024
Svar från DT 15 jan. 2024
Thanks Takatsugu ! I'm so glad you had an excellent experience in our house ! Hope to welcome you soon again, Best regardsDaniele TorriniResident Manager

6/10 Okej

Pierangelo

Affärsresenär
Gillade: Personal och service och bekvämligheter
Personale molto gentile.
Bodde här 3 nätter i januari 2024
Svar från DT 15 jan. 2024
Grazie Pierangelo ! Mi auguro accoglierla ancora per garantirle un'esperienza da 5/5 ! A presto, Daniele TorriniResident Manager

8/10 Bra

Alice

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Buon hotel dove passare la notte per visitare il centro di firenze, essendo super comodo sia rispetto alla stazione che al centro città. Personale molto gentile e c’è la possibilità di depositare i bagagli gratuitamente. La stanza era isolata, in alto, molto bella ma gli infissi sarebbero da sistemare, tanto che nella notte i rumori delle vie centrali e dei camion della spazzatura erano molto forti. Quindi, riassumendo, per nulla insonorizzata. Buona colazione. Avremmo voluto capire chiaramente che nel prezzo fosse compresa la piscina riscaldata con idromassaggio, domanda posta prima dell’arrivo e con risposta non chiara. Consigliato, ma prezzi comunque a mio avviso troppo alti, in tutta la città di Firenze, non solo questo singolo posto.
Svar från dt 8 jan. 2024
Gentilissima Alice, grazie infinite per il commento per noi sempre importante. Le finestre le stiamo cambiando, già fatte quelle di gran parte del primo piano e adesso dopo le feste finiremo il resto dell'albergo. Per quanto riguarda la comunicazione dell'idromassaggio gratis, mi spiace non sia stato chiaro ma posso assicurarle che al check-in viene ribadito a tutti i nostri ospiti; probabilmente dovremo fare più attenzione alla chiarezza. Nella speranza di rivederla presto le auguro un felice 2024. Cordiali salutiDaniele TorriniResident Manager

6/10 Okej

Taghrid

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
* Great location - Close to the train station and a walking distance from so many of the main attractions * The first room we were assigned was spacious and had 2 levels, unfortunately we immediately discovered mold on the walls and a leakage in the upstairs bathroom so we had to be moved to a different room which was comfortable and cozy so we did not mind * The staff is courteous, but I wouldn’t say they were exactly friendly * The person who carried the luggage to the room wasn’t very careful in handling that. The handle of my friend’s luggage got broken while the luggage porter was moving them from that first room to the second * The A/C malfunctioned a couple of times but the reception were able to fix that quickly from their end * Slippers are not provided but upon requesting them we were delivered 2 pairs each
Svar från dt 2 jan. 2024
Dear Taghrid, I'm glad that our staff has been prompt in solving problems and let you have a plesant stay. We do try our best knowing that our building is a XV century building and might have something that in properly perfect and our daily efforts are to improve every day. Hoping to welcome you again to guarantee a 5/5 stay, best regards. Daniele TorriniResident Manager

10/10 Fantastiskt

Angela

Gillade: Renlighet och personal och service
Eccellente il soggiorno presso Rivoli boutique hotel, nel centro storico di Firenze e molto vicino alla stazione. Professionalità ed accoglienza da parte di tutto lo staff, dalla reception ai camerieri. Ottima la colazione.
Bodde här 3 nätter i december 2023
Svar från DT 2 jan. 2024
Gentilissima Angela, grazie infinite per il suo bellissimo commento e valutazione. Sono molto fortunato a collaborare con un intero staff di persone entusiaste del proprio lavoro e professionali allo stesso tempo che quotidianamente mettono il loro impegno per garantire ai nostri ospiti il massimo delle attenzioni. MI auguro accoglierla ancora al Rivoli, pertanto la saluto con un cordiale Arrivederci ed il mio augurio per un 2024 sereno e ricco di soddisfazioni. Daniele TorriniResident Manager

10/10 Fantastiskt

susanna

Reste med familjen
Gillade: Personal och service och bekvämligheter
Great location. Nice hotel and the Christmas decorations were awesome. Super breakfast with lovely staff. Walkable to train station and everywhere. I would return.
Bodde här 2 nätter i december 2023
Svar från dt 28 dec. 2023
Dear Susanna, thanks for the great comment! I'm so glad you had a plesant experience in our house, this is a pleasure and so proud we succeded ! Hoping to welcome you soon again, best regards.Daniele TorriniResident Manager

10/10 Fantastiskt

Tatsuya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från dt 30 dec. 2023
Dear Tatsuya, thanks for the great evaluation ! Glad you had sucha a great experience. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

FERNANDA CRISTINA

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lindo hotel, super confortável e bem localizado
O quarto do hotel é super confortável. O banheiro bem grande e confortável. A temperatura da água do chuveiro variava um pouquinho durante o banho, deu um trabalho para aprender a lidar com isso, mas conseguimos. Itens de banho disponíveis. O restaurante do hotel é ótimo, fomos muito bem atendidos e comemos super bem. Como era período de Natal, o hotel estava cheio de presépio lindos! Um mais lindo do que o outro. Amamos!!!
Bodde här 2 nätter i december 2023
Svar från DT 27 dec. 2023
Dear Fernanda, Thanks for the great comment and evaluation. I'm so proud we have been able to meet your expectations, we do try every single day since 1964 to guarantee our guests the most positive experience, and we are so gald when we have feed back like yours. HOping to welcome you soon again, best regards, Daniele TorriniResident Manager

10/10 Fantastiskt

Daniel

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My wife and I stayed here during our first visit to Florence in October 2023. I was able to communicate with the very professional staff prior to our arrival to arrange for transportation to/from the airport. This was very important and helpful. This boutique hotel is located very close to a public plaza that the locals frequent on weekends. There are many excellent restaurants and shops walking distance. The staff is outstanding. Florence is a wonderful city with a lot of history and culture to experience and explore.
Svar från dt 5 feb. 2024
Dear Daniel, I'm so glad you reported such a positive experience by the Rivoli Boutique Hotel. We try to offer our best and it's so nice for us to receive your feedback. I hope to welcome you soon again, best regards. Daniele TorriniResident Manager

10/10 Fantastiskt

pepe

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buen servicio!!!
Bodde här 1 natt i november 2023
Svar från dt 6 dec. 2023
Gracias Pepe !I'm so glad you appreciated our attention and professionality. We always try to guarantee the best experince to our guests and it so beautiful when we receive feedback like yours. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Katie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från DT 18 dec. 2023
Thanks Katie ! Thanks for your great evaluation, I'm really glad about your positive experience by the Rivoli Boutique Hotel. Best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

ANTONIA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stanza comoda e accogliente
Bodde här 1 natt i november 2023
Svar från dt 27 nov. 2023
Gentilissima Antonia, grazie per la bellissima valutazione. Sono felice che si sia trovata bene qui da noi. Mettiamo sempre il massimo impegno per garantire un soggiorno gradevole al Rivoli Boutique Hotel, pertanto la aspettiamo nel prossimo futuro ancora a Firenze, cordiali saluti. Daniele TorriniResident Manager

10/10 Fantastiskt

erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel centrally located! Easy walk to main sites, high-end shopping, many quality restaurants, central market and train station.
Bodde här 4 nätter i november 2023
Svar från dt 28 nov. 2023
Thanks Erin!so glad you enjoyed your stay by the Rivoli Boutique Hotel. The location of our house is really perfect to visit ol the Florence treasures. Hope to welcome you soon again, best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice staff, Good location, breakfast is good!
Bodde här 3 nätter i november 2023
Svar från dt 27 nov. 2023
Dear Guest, Thanks for your comment. Best regardsDaniele TorriniResident Manager

10/10 Fantastiskt

Petina

Bodde här 3 nätter i november 2023
Svar från DT 27 nov. 2023
Thanks Petina, glad you appreciated your stay ! Best regardsDaniele TorriniResident Manager

8/10 Bra

Christina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Helpful staff, clean room, good location
Bodde här 2 nätter i november 2023
Svar från dt 13 nov. 2023
Thanks Christina, we do try our best to guarantee the best experience to our guests, and we are so glad when all in all we succeed ! Whising you a great stay by the Rivoli Boutique Hotel, I will be at your disposal, best regardsDaniele TorriniResident Manager

6/10 Okej

Simona

Gillade: Personal och service
La strutturata curata in alcuni dettagli è comunque da rimodernare
Bodde här 1 natt i november 2023
Svar från dt 13 nov. 2023
Buongiorno Simona, grazie per il suggerimento, sempre ben accetto e al quale poniamo sempre molta attenzione- Questo inverno stesso inizieranno dei lavori di ammodernamento, pertanto la invito prossimamente a tornare a trovarci ed apprezzare le nostre migliorie. Un cordiale salutoDaniele TorrniResident Manager

8/10 Bra

Daniel

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the excellent staff as well as location to many of the sites in Florence. Our room was well appointed and clean. The only item was they don’t provide wash cloths. Otherwise this is a very good hotel that I’d recommend highly.
Bodde här 1 natt i oktober 2023
Svar från dt 30 okt. 2023
Dear Daniel, thanks for the very nice comment and evaluation.I'm really glad you appreciated your stay by us.Concerning the wash clothes, we do not have them in our Towels standard Set as are not used in Italy but, on request we have a can be provided from the reception, I'm sorry you did not ask otherwise we would have been glad to send you a few of them in the room. Hoping to welcome you soon again, Best regardsDaniele TorriniResident Manager

8/10 Bra

Megan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was convenient to the train station just a short walk away. Everything was within about a 20-25 minute walk at most so very walkable. The hotel bar and bar tenders were very welcoming and friendly and they have a great, quiet courtyard to enjoy your drinks. The only thing we didn’t love is the bathroom is a bit tight.
Bodde här 4 nätter i oktober 2023
Svar från dt 23 okt. 2023
Dear Megan, since 1964 the Rivoli offers it's attentive service to guests that choose to stay when in Florence. The location of the building as you said is perfect for visiting or moving around. We are all so proud when we receive reviews like this, Thanks for appreciating and sharing with other travellers. Hoping to welcome you soon again, best regards. Daniele TorriniResident Manager

6/10 Okej

Henry

Bodde här 2 nätter i oktober 2023
Svar från dt 6 nov. 2023
Thanks Henry, hope to welcome you soon again to let you experience 5/5 stay in our house. Best regardsDaniele TorriniResuident Manager