Dear Guest,Thank you very much for your recent visit.We are very pleased you had a good stay with us and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Eefje,Thank you very much for your lovely review.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Robert,Thank you very much for your lovely review.We are delightd you had a grat stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Salah,Thank you very much for your recent visit and for your lovely review.We are delighted you had an excellent stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Sandra, Thank you very much for your recent stay with us and for your lovely feedback.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Guest,Thank you very much for your recent visit and for sharing your valuable feedback.We are pleased to learn you had a good overall experience with us , however we are indeed sorry to hear that you felt disappointed with some aspects of your stay. Please accept our sincere apologies for that. At the Hotel Savoy we have a wide range of room categories and we will definitely do our utmost to address your concerns the next time you stay with us.Your feedback has been shared with the relevant departments and ,with the desire to focus on more positive experiences, the team and I very much look forward to the opportunity to welcome you back on a future occasion.Kind regards,Salvatore-Vittorio Galentino

Dear Dayanara,Thank you very much for your recent visit and for your lovely review.We are delighted you had an excellent stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Guest,Thank you very much for your recent stay with us and for taking the time to share your wonderful feedback.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Mr Puri,Thank you very much for your lovely review.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Mr Andrew,Thank you very much for your lovely review.We look forward to welcoming you back to our hotel in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Mr Chalmers,Thank you very much for your lovely review.We are delighted you had a good stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Mrs Jacqueline,Thank you very much for your recent visit and for taking the time to share your valuable feedback. May we firstly thank you for your 5 out of 5 rating, we are very glad that overall you had great stay. On the other hand , we were very sorry to learn about the issue experienced with the breakfast charges. The rate you selected was indeed room only, however we would like to extend our sincere apologies whether this was not communicated to you accurately. As a gesture of goodwill we have refunded the full breakfast charge to the credit card on file and we very much look forward to the opportunity to welcome you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Mr John,Thank you very much for your wonderful review.We are delighted you enjoyed your room and appreciated our warm service.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Mr John,Thank you very much for your recent stay and for your wonderful review.We are delighted you had a great stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Gregory,Thank you very much for a truly wonderful review.We are absolutely thrilled to read you had "one of the nicest stays ever" and we sincerely appreciate your positive feedback , from the "delightful touches" to the warm and efficient service delivered by the team.We look forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Ilker,Thank you very much for your lovely review and for your 10 out 10 score.We are delighted you had a great stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Stephen,Thank you very much for your wonderful review.We are sincerely grateful you chose the Hotel Savoy to celebrate your partner's birthday and so pleased to read you had a "memorable" stay.We hope to be able to welcome you back soon , for another special occasion maybe?Bet regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Ilker,Thank you very much for your lovely review and for your 10 out 10 score.We are delighted you had a great stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

Dear Miray,Thank you very much for your recent stay with us and for your review.We are looking forward to welcoming you back the next time you visit Florence.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

Dear Mr Sergio,Thank you very much for your recent stay with us and for your review.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

Dear Mr Vince,Thank you very much for your lovely review.We are delighted you had an excellent stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

Dear Beate, Than you very much for your wonderful review. We are delighted you enjoyed your stay with us and we all look forward to your next visit. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Mr Luis, Thank you very much for your lovely review. We are delighted you enjoyed our very central location and that appreciated the service provided. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Farahnaz,Thank you very much for your lovely review.We are delighted you had a great stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

Dear Mr Gary,Thank you for taking the time to share your valuable feedback. We are very sorry to learn that you felt disappointed with some aspect of your recent stay.Please feel free to share any additional details directly with me as I would be more than glad to look after your future reservations.We do hope you will give us the chance to welcome you back on a future occasion.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

Dear Jose, Thank you very much for your recent stay with us. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Mr Helal, Thank you very much for your recent stay with us and for such lovely review. We are very glad you had an excellent experience and we all look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Mrs Louise, Thank you very much for your recent stay with us. We are delighted to read you had an excellent stay and that you enjoyed our very central location in Piazza della Repubblica. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Sallie,Thank you very much for your lovely review.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

Dear Mr Hamad, Thank you very much for your lovely review. We are delighted you had a great stay and we look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Gentile Sig. Ugo, La ringraziamo molto per la recensione. Ci auguriamo di darle ancora il benvenuto in Hotel . Cordiali saluti, Salvatore-Vittorio Galentino Front Office Manager

Dear Jason, Thank you very much for the wonderful review. We are delighted you had an outstanding experience at the Hotel Savoy - Florence. The entire team is most grateful for your compliments and we look forward to welcoming you back to our hotel in the near future. Kind regrads, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your lovely review. We are delighted you had an excellent stay with us and we look forward to welcoming you back. Kind regards, Salvatore Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your wonderful review. We are very pleased you had an excellent stay. Looking forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Tomoko, Thank you very much for your lovely review. We are delighted you had a wonderful stay and we look forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay with us. We are delighted to receive a 5 out of 5 score and we look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Galentino

Dear Guest, Thank you for your lovely review. We are delighted you had an excellent stay , we have shared your kind words with Giovanni who joins us in thanking you. Looking forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Nadia, Thank you very much for your stay and for your lovely feedback. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay. We are very pleased you enjoyed our central location and that you experienced an excellent service. We look forward to welcoming you back in the near future, Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay and for your lovely review. We are delighted you had a wonderful time in Florence and we are looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Fernando, Thank you very much for your recent stay. We are delighted to receive a 10 out of 10 review and we all look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Mr Takaaki, Thank you very much for your recent stay with us. We are delighted to receive such a lovely review and we all look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay with us and for your great review. We are delighted you had an excellent stay and we look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your feedback. Looking forward to welcoming you back, Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Pedro, Allow me to thank you for your recent stay and for your beautiful review. We are delighted you had an excellent stay. We look forward to welcoming you back, Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay with us. We are delighted to receive such a great review. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay with us and for the great review. We are delighted to receive a 5 out of 5 score. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

Dear Guest, Thank you very much for your recent stay and for your review. We are delighted to receive such a great score. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager