Strykjärn/strykbräda, gratis wi-fi och sängkläder
Se tillgänglighet

Recensioner av Super 8 by Wyndham Florence

2 out of 5
Super 8 by Wyndham Florence
7937 Dream St, Florence, KY

Recensioner

5,4
10 - Fantastiskt i betyg. 65 av 570 recensioner" "
8 - Bra i betyg. 107 av 570 recensioner" "
6 - Okej i betyg. 116 av 570 recensioner" "
4 - Dåligt i betyg. 103 av 570 recensioner" "
2 - Väldigt dåligt i betyg. 179 av 570 recensioner" "

5,4/10

Renlighet

6,2/10

Personal och service

4,8/10

Bekvämligheter

4,8/10

Boendets skick och faciliteter

4,8/10

Hållbarhet

Recensioner

6/10 Okej

Johan

Gillade: Renlighet
Ok för en natt, men inte mer.
Hotellet var ok, men tycker det var lite för dyrt för vad du fick. Hade det kostat några hundralappar mindre hade det känns mer okey för nivån på rummet och hotellet över lag. Området var inte speciellt roligt men vi var mest här för att sova och sen åka vidare, vilket det ändå va ok för. Skulle inte rekommendera att bo här mer än någon natt. Wifi var knappt ok, tappa ibland hastigheten vilket var irriterande.
Bodde här 1 natt i juli 2018
Svar från Molly 14 sep. 2018
Johan, jag är så ledsen för din besvikelse. Jag har gett din feedback till chefen.

4/10 Dåligt

GREG

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Place was not what I thought a Super 8 should be. Room smelled of cigarette smoke even tho we got a non smoking room. Will not ever return
Bodde här 1 natt i maj 2024
Svar från General Manager 21 maj 2024
Dear Greg,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bra

quinnette

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is really sweet, the only thing I didn't like was them opening my door to see if I needed house cleaning because I work 3shift. I usually sleep all day and clean my room myself
Bodde här 14 nätter i april 2024
Svar från General Manager 17 maj 2024
Dear Quinnette,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Annette

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bed and the floors was nasty and their were dead bugs all behind the bed I do have photos I had to leave a night early due to breaking out in a rash because of the dusty dirty room.
Bodde här 2 nätter i maj 2024
Svar från General Manager 6 maj 2024
Dear Annette,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bra

Qudrat

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Price was pretty low for a night and I was not expecting much. It is close to the airport and room under $70 is relief. Breakfast was free which are 2 kinds of serial, apple, coffee and juice. I enjoyed sunrise from the window. You should not expect much when hotel next to it is $200/night. And I will give 4/5 overall.
Bodde här 1 natt i april 2024
Svar från General Manager 1 maj 2024
Dear Qudrat,It was great to have you staying with us at Super 8 by Wyndham Florence and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Fantastiskt

Gilmarys

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 2 maj 2024
Dear Gilmarys,Thank you for choosing us at Super 8 by Wyndham Florence during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

4/10 Dåligt

Kristina

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The breakfast for in the morning the continental breakfast was a joke they had 2 bland cereals and not orange juice or they had apple juice and little tiny baby muffins and that was it
Bodde här 1 natt i april 2024
Svar från General Manager 29 apr. 2024
Dear Kristina,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bra

Lola

Reste med sin partner
Gillade: Personal och service
The good part was they have a 24 hr desk. Our delayed flight didnt let us get there til nearly 4am. The room was very small and dark but we just needed a bed for a few hours rest. The price was nice compared to others we usually stay at.
Bodde här 1 natt i april 2024
Svar från General Manager 28 apr. 2024
Dear Lola,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

2/10 Väldigt dåligt

April

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This place was filled w roaches all over I lasted 5 minutes and when I went to check out they wouldn’t give me a refund ! Staff was nasty to me when I brought her several dead bugs in five minutes . Deplorable conditions should not be on Expedia !!! Stay away from This nasty place . Burns in blankets and nasty stains all over the bedding just disgusting !
Bodde här 1 natt i april 2024
Svar från General Manager 27 apr. 2024
Dear April,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Bra

Simon

Bodde här 1 natt i april 2024
Svar från General Manager 10 maj 2024
Dear Simon,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Lisa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty and unfriendly people
Bodde här 1 natt i mars 2024
Svar från General Manager 20 apr. 2024
Dear Lisa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Better than expected for the price. Pretty clean and nice bed.
Bodde här 1 natt i april 2024
Svar från General Manager 14 apr. 2024
Dear Richard,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

2/10 Väldigt dåligt

Kwanell

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
everything was dirty , old vomit was behind bed as my daughter pacifier dropped there , roof messed up , hair in sink hole , room has bad smell
Bodde här 2 nätter i april 2024
Svar från General Manager 13 apr. 2024
Dear Kwanell,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Väldigt dåligt

Robert

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Good place if u want to disappear for a day , other then that its a dump
Bodde här 3 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Robert,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Väldigt dåligt

Grace

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The shower didn’t work, there was a hole in the wall, the bathroom door was damaged, and the curtains had holes in them
Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Dear Grace,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okej

Courtney

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från General Manager 23 mars 2024
Dear Courtney,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Väldigt dåligt

Kim

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från General Manager 18 mars 2024
Dear Kim,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Fantastiskt

Mohamed Mahmoud

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good choice
Bodde här 1 natt i december 2023
Svar från General Manager 16 mars 2024
Dear Mohamed,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Väldigt dåligt

Wade

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
property is beyond just tired.
Bodde här 1 natt i mars 2024
Svar från General Manager 9 mars 2024
Dear Wade,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Fantastiskt

Renonta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från General Manager 4 mars 2024
Dear Renonta,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Dåligt

Savanha

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Grave shift staff member was kind for the most part but the day shift/owners didn't speak good English and we're very rude and pushy. The room I stayed in was a "non smoking room" yet it REEKED of smoke. THIS IS COMING FROM AN ACTIVE SMOKER. I couldn't sleep it was that bad. And when I got in the shower THERE WERE A HANDFUL OF COCKROACHES CLIMBING AROUND ON THE FLOOR. The room was pretty clean aside from that as far as I could tell.. then again I was afraid to even look. And to make things even worse, I got an unrequested wake up call 10 minutes BEFORE check out time when I Believe the owner came pounding on my door telling me time to go. I paid for that time, you can come talk to me when I'm actually late to check out. I'll never go back here. Unfortunately my refund request was denied.
Bodde här 1 natt i februari 2024
Svar från General Manager 2 mars 2024
Dear Savanha,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Väldigt dåligt

Goran

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is a completely ruined place. The walls and the ceiling in my room had some huge cracks. This motel shouldn't be in the market at all.
Bodde här 1 natt i februari 2024
Svar från General Manager 20 feb. 2024
Dear Goran,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Väldigt dåligt

Gary

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I ask for the 1st floor and they put on the thrid floor i almost fell down the steps because i have too bad knees and they are weak. Plus the room was a mess ceiling was coming down .plus roches .plus it looks like a kid painted the room
Bodde här 7 nätter i januari 2024
Svar från General Manager 7 feb. 2024
Dear Gary,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okej

Nakita

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från General Manager 5 feb. 2024
Dear Nakita,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okej

Christopher

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
It’s a motel. Do the math.
It was good for what it is. A place to lay your head and that’s it. It’s a stank motel. That’s what they are. Like I said l, good to lay your head at.
Bodde här 2 nätter i januari 2024
Svar från General Manager 30 jan. 2024
Dear Christopher,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Dåligt

Nakita

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
It’s nice to be in the middle of everything needed but the specific spot is very unprofessional. Did not recieve any of my security deposit back even tho was told it went back on card but I gave cash
Bodde här 1 natt i januari 2024
Svar från General Manager 24 jan. 2024
Dear Nakita,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Dåligt

FELIX

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have to leave the room at the other day so you own me one night. I appreciate a refund of my money inmediately
Bodde här 2 nätter i januari 2024
Svar från General Manager 14 jan. 2024
Dear Felix,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Bra

Donna

Bodde här 1 natt i januari 2024
Svar från General Manager 14 jan. 2024
Dear Donna,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okej

Darlyne

Bodde här 1 natt i december 2023
Svar från General Manager 15 dec. 2023
Dear Darlyne,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okej

Christy

NA
Svar från General Manager 13 feb. 2024
Dear Christy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okej

Danielle

Bodde här 1 natt i november 2023
Svar från General Manager 15 dec. 2023
Dear Danielle,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fantastiskt

Keith

Bodde här 1 natt i november 2023
Svar från General Manager 15 dec. 2023
Dear Keith,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från General Manager 17 nov. 2023
Dear Keith,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Danielle

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ROACH MOTEL
Do NOT STAY AT THIS NASTY ROACH MOTEL. LET'S JUST SAY YOU'LL BE INVADING THE ROACHES HOME!! COULDN'T EVEN SLEEP BECAUSE THE ROACHES OF EVERY DIFFERENT SIZE WAS LITERALLY GIVING E OUT OF THE WOODWORKS!! NASTY
Bodde här 1 natt i november 2023
Svar från General Manager 10 nov. 2023
Dear Danielle,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Väldigt dåligt

Patricia

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was in terrible shape. The room was not vacuumed or dusted. There were cigarette burns on the sheets and drapes and everything reeked of smoke. The sheets were also in tatters because they were threadbare. The lock on the door leading outside was not secure. There was no breakfast provided and no staff anywhere to be seen in the morning. I find it hard to believe that Wyndham puts their name on this because obviously they have never been to check it out
Bodde här 1 natt i november 2023
Svar från General Manager 6 nov. 2023
Dear Patricia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Dåligt

Terrell

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
i liked the bed but the truck noise was so much it felt like i was homeless for a minute
Bodde här 2 nätter i oktober 2023
Svar från General Manager 4 nov. 2023
Dear Terrell,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2023
Svar från General Manager 3 nov. 2023
Dear Donald,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 Dåligt

Julie

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Old motel style. Needs updating. Room on second floor but elevator was out of service.
Bodde här 1 natt i oktober 2023
Svar från General Manager 2 nov. 2023
Dear Julie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Dåligt

ASIF

Bodde här 2 nätter i oktober 2023
Svar från General Manager 13 nov. 2023
Dear Asif,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Fantastiskt

Alex

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från General Manager 20 okt. 2023
Dear Alex,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 Dåligt

Eusebio P., Dededo

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
If maintained better i ould be nice works are professional and ver polite, and helpful. Owners need to invest more into remodeling and high pest control.
Bodde här 1 natt i oktober 2023
Svar från General Manager 17 okt. 2023
Dear Eusebio,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Dåligt

Antonio

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Was not clean
Bodde här 1 natt i september 2023
Svar från General Manager 16 okt. 2023
Dear Antonio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2023
Svar från General Manager 14 okt. 2023
Dear Brian,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Fantastiskt

diana

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Floor was dirty.
Bodde här 2 nätter i oktober 2023
Svar från General Manager 7 okt. 2023
Dear Diana,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Okej

jayachandra reddy

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
I had bed bugs bites on my first night and the room was smelling a lot. Right after i bought up to the staff and management they provided me a new room which was good they were super friendnly. But any way if i stop considering my first bad day for the rest of the days i would say the room was decent with the price what i spent.
Bodde här 3 nätter i september 2023
Svar från General Manager 3 okt. 2023
Dear Jayachandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Väldigt dåligt

Ronald

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
would not let me check in till 3pm place was rundown and dirty there is NO breakfast only good thing was location no coffee in the rooms and no coffee in the lobby I ask he said i can make some but it will be 10 min
Bodde här 2 nätter i september 2023
Svar från General Manager 27 sep. 2023
Dear Ronald,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Väldigt dåligt

Quinnette

Bodde här 2 nätter i september 2023
Svar från General Manager 13 okt. 2023
Dear Quinnette,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Väldigt dåligt

Alan

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från General Manager 13 sep. 2023
Dear Alan,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Bra

Shawn

Bodde här 1 natt i september 2023
Svar från General Manager 1 okt. 2023
Dear Shawn,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Fantastiskt

Andre

Bodde här 1 natt i september 2023
Svar från General Manager 27 sep. 2023
Dear Andre,It was great to have you staying with us at Super 8 by Wyndham Florence and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager