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Recensioner av Carlton Hotel

2.5 out of 5
Carlton Hotel
67 High St, Forres, Scotland

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 11 av 21 recensioner" "
8 - Bra i betyg. 3 av 21 recensioner" "
6 - Okej i betyg. 3 av 21 recensioner" "
4 - Dåligt i betyg. 1 av 21 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 21 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

6,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Baxter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was cozy and clean, staff was extremely friendly and enjoyable to talk to. The bar/pub downstairs was a great chill atmosphere filled with people who clearly knew and loved each other. Plenty of options for food in the area, and the pub was priced very reasonably. Will absolutely be staying again
Bodde här 1 natt i maj 2024
Svar från Sophie 24 maj 2024
Thank you so much for your lovely review Baxter, we’re delighted to hear you enjoyed your stay with us and look forward to the next time!

2/10 Väldigt dåligt

Helen

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No designated parking only on street which was full and a block or two away from hotel. area had indigents walking streets, did not feel safe leaving rented car in streets
Bodde här 1 natt i april 2024
Svar från Carlton 17 apr. 2024
We are sorry our building wasn’t built with a car park, but the whole of Forres is free parking for everyone, unlike other towns and city’s across the country. To be left a 1 star review for something that we can’t help or have any control over is very unfair.

6/10 Okej

Greg

Reste med familjen
Gillade: Personal och service
the staff that this hotel was extremely helpful. Basic hotel good for a couple of nights stay
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

CHRISTOPHER

Bodde här 2 nätter i november 2023
Svar från Carlton Hotel 7 jan. 2024
Thank you for your kind review

8/10 Bra

Anthony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Carlton Hotel 7 jan. 2024
Thank you for your kind review

8/10 Bra

maurice

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

laura

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Fiona

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Need bed fixed as made a noise everytime i moved
Bodde här 1 natt i oktober 2023

8/10 Bra

Maxwell

Reste med sin partner
Gillade: Renlighet och personal och service
The room was clean and recently decorated but building was old fashioned.The staff were very friendly and efficient
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Derek

Reste med sin partner
Gillade: Renlighet och personal och service
vvv
Bodde här 1 natt i september 2023

10/10 Fantastiskt

PAUL V

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Billy

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Honestly- there was nothing to like. We arrived and had to go looking for someone to check us in. Barmaid came through and did this in a corridor. I asked to use ladies toilet, DISGUSTING didn’t cover it. The room was a basic mis match with no wash hand basin in bathroom but in bedroom??? This place is in the dark ages. We left in the morning and there were glasses some full, some empty, lying all over the floor of the hotel and spilled out over into the street outside. Left us ear plugs but those weren’t equipped to drown out the noise from downstairs. A complete disaster never slept a wink. If not for my husbands poor health I would have left after our function at night instead of morning. Sorry guys…….but you did ask.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Gavin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always stay at the Charlton, 3-4 times a year. Every visit is the same.. warm, welcoming and a feel of home away from home. Staff are great, facilities perfect, location great and parking at rear. Go for the Comfort Room (4 poster bed) as the rooms are bigger, comfier and comes with great facilities.
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Richard, Bentonville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023

4/10 Dåligt

Anita

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Review of the Carlton Hotel, Forres.
The room was clean but wires everwhere. Slippy shower room mat. Nowhere to hang towels in shower room. The bin hadnt been emptied. The TV didnt have a remote cintrol that worked. The door outside our room creaked badly and we had crowds of drunk people under the window of our room. We also had a guest making a loud call outside our room at5am. Breakfast was ok though there was no cutlery. The dining room staff and check in staff were very pleasant but the dining room manager was overworked.
Bodde här 1 natt i maj 2023

2/10 Väldigt dåligt

Leigh

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would waste your money.
I have probably stayed in 30+ different hotels whilst i have travelled for work. And to be honest this has to rank rop 5 worst ever. Upon arrival, i was a little confused on the parking scenario. There was a few parking spaces on the main road, most of them occupied. But no sign of the hotel parking as stated when i booked it. For this is was infact a bit of a trek to dind it. And in no means somewhere id feel safe leaving it. Checking in was a little confusing as there was no reception. Only a bar full of punters! After getting my room key i climbed to the top floor which was 4 floors up. Entering the corridors it freezing. Hoping my room was warmer i opened the door to disappointment. The out of season cold snap had left my room like a freezer. Unhappy i asked for a heater to warm it up. Only that wasnt the only thing i got. I was also told i was unable to use my shower as it leaks to the room below. A fault promised to be fixed asap. As the night passed the wind rattled my window banging it throughout the night. An issue i soon found to be a complaint in a previous comment. Breakfast was a little miss sold. The sausages are not gourmet but more like walls sausages from the cooperative accross the road. The next day i enquired if the shower was repaired. The answer i got was 'sorry no' after complaining and waiting for the manager to communicate. I was told there was a mix up and it was... it wasnt they lied it still leaked. Needless to say that stay was cut short
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Samuel

Very cute place right in the center of town. Comfortable bed, lovely staff, charming town.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Margaret

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Forres hotel.
Lovely old building, very comfy bed. Right on the high street. Amazing staff. It was quite noisy until the bar closed but it meant we had the chance to meet the friendly locals and have a few drinks. Great weekend break.
Bodde här 2 nätter i februari 2023
Svar från Carlton Hotel 1 mars 2023
Thank you for your kind review :)

6/10 Okej

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5
I was rather up set that room we had windows where banging and there was draft coming from them my son was too scared sleep in room so was up all nite so was us me and my wife it shouldn’t of been let out
Bodde här 1 natt i januari 2023
Svar från Carlton hotel 30 jan. 2023
Thank you for your review we will look into the banging window in your room as this has never been brought to our attention before we take all reviews seriously and helps us to improve our service.