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Recensioner av Americas Best Value Inn & Suites Ft. Collins E at I-25

2 out of 5
Americas Best Value Inn & Suites Ft. Collins E at I-25
4333 East Mulberry Street, Fort Collins, CO

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 257 av 1001 recensioner" "
8 - Bra i betyg. 305 av 1001 recensioner" "
6 - Okej i betyg. 190 av 1001 recensioner" "
4 - Dåligt i betyg. 121 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 128 av 1001 recensioner" "

7,2/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Per

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell utanför denver
Bodde här 1 natt i augusti 2022
Svar från The Front Desk 5 sep. 2022
Dear Guest, thank you for taking the time and leaving us a review. We are glad to hear you enjoyed your stay with us!

8/10 Bra

James

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
old hotel , good location
Bodde här 1 natt i maj 2024

4/10 Dåligt

Melissa

Mold on the walls at check in. You get what you pay for at this hotel.
Bodde här 2 nätter i maj 2024
Svar från Manager 16 maj 2024
Dear Melissa, We are very sorry for your experience. We will do our best to address those issues, and like to give you a better service for the next time.

6/10 Okej

Catherine, Englewood

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff was as helpful as they could be considering what they are working with. This property is in need of a serious make over. It is old and shows its age. The check in process was very strange as the two people in front of us wanted different rooms due to cleanliness of their rooms. Our room was fine, but older and felt like there isn't much more they can do to clean it except a total remodel. We won't stay again. Strange experience.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Barry, Huntersville

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Didnt like $150 deposit, patched together bathroom door, all the defects in bathtub, sound didnt work on TV and had to get entry key reset. Also, they didn’t make up bed or bring fresh towels during multi-nite stay.
Bodde här 3 nätter i maj 2024

2/10 Väldigt dåligt

Teresa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Furniture filthy and falling apart, housekeeping didnt show up, headboard fell off wall during night, this was reported but no one ever came to fix. Breakfast was pitiful. Out of order signs all over the place.
Bodde här 3 nätter i maj 2024
Svar från Manager 16 maj 2024
Dear Teresa, We are very sorry for your experience. We will do our best to address those issues, and like to give you a better service for the next time.

2/10 Väldigt dåligt

JB

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checking in was a a chore. Credit card on file didn’t go through multiple times. Space outside rooms had a terrible smell, rooms were clean but old and had a smell. After a few minutes had to leave. This place needs major upgrades
Bodde här 1 natt i maj 2024
Svar från Guest Relations 15 maj 2024
Dear JB,Thank you for taking the time to share your experience. We are disappointed to hear that your stay did not meet expectations. Your feedback regarding the odor you encountered is noted and will be addressed promptly. We apologize for the inconvenience you experienced at check-in, and we would appreciate the opportunity to provide you with a more seamless stay in the future.

4/10 Dåligt

jacob

Deposit holds
Bodde här 2 nätter i april 2024
Svar från Guest Relations 14 maj 2024
Dear Jacob,We appreciate you choosing to stay with us. While we do require a deposit upon check-in to cover any potential damages or room charges, to the property, know that it is returned to you upon check-out if the room is returned in the condition it was received. Additionally, it may take 5-7 business days to appear in your account, depending on your bank. If you have any other questions, please do not hesitate to reach out to us offline. Kind regards.

2/10 Väldigt dåligt

Mike

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sleep in your car probably safer and clearly cleaner!!!! They do not clean there rooms
Bodde här 1 natt i maj 2024
Svar från Guest Relations 14 maj 2024
Dear Mike,Thank you for being our guest and sharing your feedback. We assure you that cleanliness and safety are our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Your comments will be shared with the team as we address your concerns. It is our hope you will allow us to welcome you back and show you a more improved experience.

8/10 Bra

Chadrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean quiet friendly staff
Bodde här 1 natt i april 2024

8/10 Bra

Caryn

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As always another wonderful stay. Clean and safe for my late night travels. Always nice to come and know I don't have to worry about checking every detail, because y'all do such a great job. Thank you
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Mary, Denver

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, comfy beds, and Mary Katherine is an awesome agent and the cleaning staff is awesome!!
Bodde här 1 natt i maj 2024

8/10 Bra

Hugues

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good price quality
Bodde här 1 natt i maj 2024

4/10 Dåligt

Justin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Naomi

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Front desk gentleman was amazing. The room we walked into wasn't great so he put us in a room upstairs that was good ! Love that maverick gas station is almost touching this motel !
Bodde här 1 natt i maj 2024

6/10 Okej

Jerry

Average to below.
Bodde här 1 natt i april 2024

8/10 Bra

Abelardo

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Great location. Staff needs training on customer service. When checking in there were 3 people behind the counter and no one said anything to me as they were busy talking to each other. Had to wait until they were done gossiping before someone actually spoke to me and asked if I was checking in. This is horrible!!! If they don't like working there they need to quit.
Bodde här 3 nätter i april 2024

8/10 Bra

Matt

Good Value
Bodde här 3 nätter i april 2024

8/10 Bra

Diana

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I should've checked on availability of an elevator versus stairs. There seemed to be several extended stay guests, some with dogs, which may have accounted for some of the noise. For the price, this was a clean property with friendly and helpful staff. It is nice that it is a pet friendly property.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Talia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Barbara, Salinas

Affärsresenär
Gillade: Personal och service
While this is an outdated property, the room was very clean. Rates are reasonable. It's just off I-25 and the location is quiet. The room was spacious, and the bed was very comfortable.
Bodde här 1 natt i april 2024

8/10 Bra

Justin

Affärsresenär
Gillade: Personal och service och bekvämligheter
Was great for the price. Right off the interstate and awesome staff.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Kimberly, Denver

Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Comfortable bed, good breakfast, and friendly staff.
Bodde här 1 natt i april 2024

4/10 Dåligt

Joyce

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel is RUNDOWN - cracked chipped tubs, - needs a major overhaul. The smell - was too strong - not sure what they use but it was nauseating. No elevator to 2nd floor and older may not like hauling things upstairs.
Bodde här 1 natt i mars 2024
Svar från Guest Relations 4 apr. 2024
Dear Joyce, We appreciate your honest review and are disheartened to hear your stay did not meet your expectations. We will be taking your feedback regarding the odor and our amenities to discuss them internally so as to improve where we have fallen short. We hope you will consider joining us again soon so that we may impress you with our continual efforts to deliver an exceptional experience.

8/10 Bra

jacob

Gillade: Renlighet och personal och service
Makes me nervous leaving anything in my car bunch of shady folks around here
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Jessica

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was by far the grossest place I’ve ever entertained. Don’t be fooled by the bright pictures and accommodations that appear to be bearable on the website. We checked in at 4:30 PM for a 3 night stay and checked out by 5:00 PM the same day. There was an unopened can of salmon in the windowsill of the room, Mardi Gras beads on the floor in the corner of the bathroom and who knows what else we would have found if we actually would have stayed. We were immediately blown away by the smell of cleaning chemicals that were so strong it made us question what in the world they were meant to cover up. There were also men wandering the parking lot and it did not make us feel safe at all. After spending about 20 minutes in the room we couldn’t take the smell anymore and just decided to checkout and attempt to recover any amount of money I paid. The front desk said we would have to get our refund from Expedia while Expedia claimed they had to get permission from the property manager to release the funds to me. Expedia tried calling the property for 72 hours with no luck (surprise surprise) and just gave up on my refund. This property should be removed from the site. They misrepresent themselves very badly. I didn’t expect a 5 star experience but you couldn’t pay me to spend one night in that dump.
Bodde här 3 nätter i mars 2024
Svar från Guest Relations 31 mars 2024
Dear Jessica,We appreciate you reaching out about your visit. What you have shared is below the standard we aim to provide our guests. We will work closely with our housekeeping team to ensure all cleaning protocols are being upheld. Guest feedback only helps us improve, which is what we intend to do. Thank you, and we wish you well on your future travels.

2/10 Väldigt dåligt

Jessica

Gillade inte: Renlighet och boendets skick och faciliteter
Our first room was dirty. The carpet was badly stained and so was the chair. The next room they switched us to had dog food all over the floor and the hot tub in the room would not hold water. So our overall stay was not very good. We were trying to enjoy our 20th anniversary but it turned out to be not so enjoyable.
Bodde här 1 natt i mars 2024
Svar från Guest Relations 29 mars 2024
Dear Jessica,What you've described is far from the experience we want our guests to have. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed with our housekeeping team and we'll work to make improvements where necessary. Thank you, and we hope to see you again in the future.

8/10 Bra

Doug

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very hard to find entrance. You have to literally go through Maverick's parking lot
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lewis

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Newly remodeled and clean!!!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

James

Gillade: Boendets skick och faciliteter
Stay was ok
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Cameron

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mary, Denver

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The sraff is great and the rooms are very clean!!
Bodde här 1 natt i mars 2024

6/10 Okej

Melissa

Bodde här 4 nätter i mars 2024

8/10 Bra

Jeff

Affärsresenär
Gillade: Personal och service och bekvämligheter
Room was a bit outdated and a little bit worn. The bed was comfortable and the TV worked fine. Definitely would stay here again
Bodde här 1 natt i mars 2024

6/10 Okej

Brant

Reste med sin partner
Gillade: Personal och service
I didnt like it that my fridge made an aweful loud humming or buzzing all night. And my heater blew cold air all night no matter how many times i reset it
Bodde här 1 natt i mars 2024

6/10 Okej

Sandra

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Feels very sketchy. Things were bot fixed properly didn’t mention that there was a $100 deposit.
Bodde här 1 natt i mars 2024

6/10 Okej

Clint

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I booked a deluxe queen with a balcony. Got there and they gave me a ground level room. Asked for a second level gave me the smallest room with no phone or chain lock on door. Third room didn’t have a chain lock on main door, phone was melted, window didn’t have a lock on it so you could hear everything outside and still didn’t get my balcony room.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Ribert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet! Mary at the front is amazing!! I will be telling everyone I know to stay at this hotel every time!!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Hiroko, Lakewood

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonably priced, dog friendly, pretty quiet...
Bodde här 1 natt i februari 2024

8/10 Bra

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No long term
Well i just found out you can only stay 28 days then you have to move to a different location so theres that otherwise it's a good place to stay
Bodde här 7 nätter i februari 2024

4/10 Dåligt

Stephen

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Yasminka

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is kind and understanding. Thank you for accommodating our requests and being flexible with changes last minute. True hospitality. Thank you so much. Only CON: was that we came there just for the hot tub jetted room. The water in the tub would not get hot. It was too late for maintenance they were gone for the day. The FD told me she has to ask management in what to do although we asked for a different room that could not be accommodated at this time which I wasn’t sure why as they had a VR room available. But we abliged and we waited to speak with management in the morning and the best they could do is give us a discount of $20 which was also very disappointing as I wish they would have allowed us to stay for another night at no charge since the entire reason we were there was for the hot tub and we did not get to use or enjoy at that first night but we still decided to agree to not only pay in full for the first night we were there but then only allow us very small discount for the following night which I did not agree that, that was a fair compensation for the situation but there is only so much one could do. Either way I guess it wasn’t the worst way a situation had been handled. Other than that as stated, everything else was wonderful per usuall.
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Elisha

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The jacuzzi on our 14th anniversary weekend did not work in the room had to move rooms twice the TV didn't work in the other rooms it was very rude the staff to us
Bodde här 1 natt i februari 2024
Svar från Guest Relations 15 feb. 2024
Dear Elisha,Our team always strives to provide our guests with the best experience possible, so we're sorry to hear about any disappointment in our amenities or the service you received. All of your comments will be discussed internally, as our team is always looking to make improvements. Please consider giving us another chance to impress you at some point in the future.

10/10 Fantastiskt

Mary

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The size of the room is nice and big!!

2/10 Väldigt dåligt

Chistina

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is the worst stay I have ever had at any motel. It should be removed from this platform.
Bodde här 2 nätter i februari 2024
Svar från Guest Relations 9 feb. 2024
Dear Chistina,We appreciate every bit of feedback, as it helps us make our service all the better. In this regard, please contact us with any specific aspects you encountered while with us that were not up to par.

4/10 Dåligt

Dan

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No handicap help with luggage. No loading carts for luggage transport. No elevator. Hallway and room cold, around 60°. Sink broken. Half cleaning help children! Coffee maker disgusting, filthy!
Bodde här 1 natt i januari 2024
Svar från Manager 30 jan. 2024
Dear Dan,We are sorry about your inconvenience. We will do our best to address the issues. Thank you for your stay.

10/10 Fantastiskt

Lewis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Alan

Bodde här 7 nätter i januari 2024

8/10 Bra

Pamela

Gillade inte: Bekvämligheter
Bodde här 6 nätter i januari 2024