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Recensioner av Comfort Suites Sawgrass

2.5 out of 5
Comfort Suites Sawgrass
8301 West Commercial Boulevard, Tamarac, FL

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 279 av 1001 recensioner" "
8 - Bra i betyg. 302 av 1001 recensioner" "
6 - Okej i betyg. 180 av 1001 recensioner" "
4 - Dåligt i betyg. 109 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 131 av 1001 recensioner" "

7,2/10

Renlighet

7,6/10

Personal och service

6,6/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Marcus

Bodde här 2 nätter i december 2022
Svar från Gene 9 dec. 2022
Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bra

Clabbe

Gillade: Renlighet, personal och service och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service

10/10 Fantastiskt

Doris, Nassau

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was easy to locate clean easy parking customer service at front desk was awesome
Bodde här 2 nätter i maj 2024
Svar från Shawnika 5 maj 2024
Thank you for your feedback and your stay.

8/10 Bra

Angelica

Puede mejorar las instalaciones
Bodde här 1 natt i maj 2024
Svar från Shawnika 5 maj 2024
Thank you for your feedback and your stay. We are working on improving the facilities at the location.

4/10 Dåligt

Magid, Dearborn

Affärsresenär
Gillade inte: Bekvämligheter
I rebooked this place because the first time actually wasn’t bad. The second time I thought I would have received the same results/cleanliness but it wasn’t… room was not cleaned by any means. Won’t do it again here when I come back.
Bodde här 2 nätter i april 2024
Svar från Shawnika 5 maj 2024
Please accept our apologies for failing to exceed your expectations. We will be utilizing your feedback to make improvements. Thank you for your stay

2/10 Väldigt dåligt

Felipe de Jesus

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
El sofá cama estaba muy sucio, además de que la habitación olía muy mal y el personal no amable y no le importaba
Bodde här 1 natt i april 2024
Svar från Shawnika 5 maj 2024
Thank you for your feedback and your stay. We appreciate you identifying the cleanliness issues. We promptly addressed each issue that arose, however we are sorry that we failed your expectations. Your feedback will be used to make improvements.

6/10 Okej

Deanka

Gillade inte: Renlighet
The property overall was ok, the rooms could be upgraded a bit and more options for breakfast.
Bodde här 8 nätter i april 2024
Svar från Shawnika Edwards 20 apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements.

10/10 Fantastiskt

Magid, Dearborn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Larger rooms. No issues
Bodde här 4 nätter i april 2024
Svar från Shawnika Edwards 20 apr. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 Fantastiskt

Ley

Bodde här 1 natt i april 2024
Svar från Shawnika Edwards 7 maj 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 Fantastiskt

Tammie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good service. Fast and efficient check in process. Ladies at breakfast were very accommodating and food was hot and fresh each day.
Bodde här 4 nätter i april 2024
Svar från Shawnika Edwards 16 apr. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

10/10 Fantastiskt

Marcia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was good and the staff was pleasant.
Bodde här 2 nätter i april 2024
Svar från Shawnika Edwards 14 apr. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

4/10 Dåligt

Rosa

Gillade inte: Renlighet och personal och service
It was not clean
Bodde här 4 nätter i april 2024
Svar från Shawnika Edwards 14 apr. 2024
Thank you for your feedback and your stay.

4/10 Dåligt

Kyle

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Shawnika Edwards 12 apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your feedback to make improvements.

8/10 Bra

Rosbehily

Gillade: Personal och service och boendets skick och faciliteter
Todo bien las sábanas que no estaban del todo limpias .
Bodde här 3 nätter i april 2024
Svar från Shawnika Edwards 10 apr. 2024
Thank you for your feedback and your stay.

4/10 Dåligt

Toni B

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel room was near the front desk/dining area, there was constant noise, the bathroom was dirty, front desk staff were having their own personal conversation and didn't appear to want to stop to check us in. No welcome, no smiles. Would not recommend this property.
Bodde här 2 nätter i april 2024
Svar från Shawnika Edwards 9 apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements.

8/10 Bra

Antonio R.

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Todo estaba en buenas condiciones en General
Bodde här 1 natt i april 2024
Svar från Shawnika Edwards 9 apr. 2024
Thank you for your feedback and your stay. We hope to see you again soon!!!

10/10 Fantastiskt

Francisco

Bodde här 1 natt i april 2024
Svar från Shawnika Edwards 27 apr. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

2/10 Väldigt dåligt

Krystal

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
Hall ways and rooms were smellly. Toiet leaked. Hot water took several minutes before coming from the shower. Breakfast was limited and unappetizing. There was construction happening in the hall ways for 5 of 7 days of our stay. Spray painting at my door prevented me from getting to the elevator to leave the room. I had to use the stairs several times to avoid workmen and due to how slow the elevator was. Room phone did not work so i called directly for new towels, i was told to come to the frontdesk with the old ones. Just overall poor hospitality.
Bodde här 6 nätter i mars 2024
Svar från Shawnika Edwards 2 apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements. Just as an FYI, our website does reflect that there is ongoing construction being completed at the hotel.

8/10 Bra

Tracy

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property was very clean. It was a good room. I will definitely stay at the comfort again maybe not this location. the staff was rude, they told me I was smoking on the property and locked me out of my room and when I asked what was going on, they said one of the housekeepers thought they smelled smoke and wasn’t sure where it was coming from I was very disappointed. also no one came to service the room to bring clean towels or anything when I left for breakfast on the checkout day and came back at 9 AM. A housekeeper was already turning my room when I had not yet checked out. I am so glad I removed my belongings that morning. I was very disappointed in the staff at this property. The hotel itself was amazing.
Bodde här 5 nätter i mars 2024
Svar från Shawnika 1 apr. 2024
Thank you for your feedback and your stay. Your comments will be utilized to make improvements and please accept my apologies for the staff short comings.

10/10 Fantastiskt

Shevon

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Awesome!! The hotel is situated in a convenient area.
Bodde här 3 nätter i mars 2024
Svar från Shawnika 1 apr. 2024
Thank you for your feedback and your stay. We hope to see you again soon!!!

8/10 Bra

Kimberly, Albrightsville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Shawnika 1 apr. 2024
Thank you for your feedback and your stay

10/10 Fantastiskt

Adriana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo excelente, la atención muy buena. Están realizando remodelaciones en la propiedad pero eso no interfiere con los espacios o afecta con respecto al ruido. Lo único que mejoraría sería el desayuno, que coloquen más opciones.
Bodde här 4 nätter i mars 2024
Svar från Andrea 25 mars 2024
Thank you for your feedback and your stay

8/10 Bra

lashann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all very helpful and polite.
Bodde här 3 nätter i mars 2024
Svar från Shawnika Edwards 22 mars 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

6/10 Okej

BobbiSue

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Shawnika Edwards 16 mars 2024
Thank you for your feedback and your stay.

10/10 Fantastiskt

Paola

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay! Close to shops. Super friendly staff
Bodde här 5 nätter i mars 2024
Svar från Shawnika Edwards 15 mars 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

2/10 Väldigt dåligt

Cameron

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The bad staff and not very helpful Also please be advised they don’t take affirm
Bodde här 3 nätter i mars 2024
Svar från Shawnika 13 mars 2024
Thank you for your feedback and your stay. Please accept our apologies for failing you in your guest expectations. Our payment options are available on the websites and it is systemically restricted.

8/10 Bra

Annette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Limited parking.
Bodde här 2 nätter i mars 2024
Svar från Shawnika Edwards 10 mars 2024
Thank you for your feedback and your stay.

8/10 Bra

Isis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Shawnika 13 mars 2024
Thank you for your feedback and your stay.

10/10 Fantastiskt

Angelo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good property. Friendly staff
Bodde här 3 nätter i mars 2024
Svar från Shawnika Edwards 10 mars 2024
Thank you for your feedback and your stay.

8/10 Bra

Patrice

The location was great close to many shops and Sawgrass Mall Staff service was great and the buffet breakfast
Bodde här 2 nätter i februari 2024
Svar från Andrea 8 mars 2024
Thank you for your feedback and your stay.

6/10 Okej

Gustavo

Gillade inte: Renlighet
1. En la habitación se paseaban cucarachas. 2. El hotel durante mi estadía se encontraba pintando su interior por lo que no lo sentía agradable. 3. Ahora todos los paquetes que recibes a tu nombre de Amazon o de cualquier otra plataforma te cobran 5 dólares por cada uno cuando antes era free para el cliente. 4. El desayuno muy poco nutritivo. 5. Las camas si eran confortables. En general un hotel bastante regular pero si lo necesitas solo para descansar unas horas y si consigues un buen precio estaría bien sino busca otra alternativa.
Bodde här 5 nätter i februari 2024
Svar från Andrea 8 mars 2024
Thank you for your feedback and your stay. Please accept our apologies for failing to exceed your expectations. Your comments will be utilized in helping us make continuous improvements

4/10 Dåligt

Monique, Atlanta

Bodde här 9 nätter i februari 2024
Svar från Andrea 26 mars 2024
Thank you for your feedback and your stay. We apologize that we did not exceed your expectations during your stay with us. Our guest safety and satisfaction is of high priority to us and we work diligently to ensure this. Your feedback will be used to help us make improvements and we hope that you give us another chance to host your better in the future.

8/10 Bra

Jacques

Affärsresenär, Reste med familjen
Didn’t like being awake at 7 am after a late check-in, for an apparent leak from the floors above. There is no floor above we are the floor above! And there was no sign of leak!
Bodde här 1 natt i mars 2024
Svar från Andrea 6 mars 2024
Please accept our apologies for the disturbance. In the event of a leak, we do have emergency procedures in place and work diligently to ensure that our customers are least affected. In this case, it appears that the wrong room number was communicated. Thank you for your feedback and your stay. Again, please accept our apologies for the untimely disruption. We hope to better host you in the future.

10/10 Fantastiskt

Maurice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great breakfast, clean and quietproperty.
Bodde här 1 natt i februari 2024
Svar från Shawnika 1 mars 2024
Thank you for your feedback and your stay

10/10 Fantastiskt

Virginia

Bodde här 4 nätter i februari 2024
Svar från Shawnika Edwards 2 mars 2024
Thank you for your feedback and your stay

8/10 Bra

Carol

Reste med sin partner
Gillade: Bekvämligheter
Too many trucks are parked on the property. Foyer is not impressive. Front desk personnels do not represent well. Doesn’t look business like. Roaches were found in the room. I reported it to front desk. Did not receive good feedback. I mentioned that due to housekeeping not taking out the trash each day that causes bugs and roaches. She mentioned about Covid. Nothing to do with cleanliness. I also mentioned exterminator. Nothing said.
Bodde här 4 nätter i februari 2024
Svar från Andrea 1 mars 2024
Thank you for providing us with your feedback. We appreciate your stay and are humbly apologetic for failing to exceed your expectations regarding your stay. We do have pest control service on the property on a weekly basis. As for trash, we do not go to the guest room to collect the trash, but we do pick up all trash that is left outside the door and replace bags accordingly. I will work with the staff on proactive communication regarding guest requests.

2/10 Väldigt dåligt

Adrian, Nassau

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really need to leave a review about my disappointment with this booking. This property should not be available for bookings. It needs to close for major renovations to be done and customers should be inforned before booking that the property is under renovations. The property is dusty and the scent from the joint compound they are replastering the wall is very unpleasant. Because of this I had suffered with by sinus my entire stay. The staff's response to concerns is nonchalant and prescripted. In addition, I discovered on my last restless night that my room had a family of roaches.
Bodde här 3 nätter i februari 2024
Svar från Shawnika 1 mars 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements. Just as an FYI, our website does reflect that there is ongoing construction being completed at the hotel.

2/10 Väldigt dåligt

Petetra

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We checked in to the property and was doubled charged resulting in a 4 day hold on my card. We never received maid services throughout our 3 night stay. The front desk staff was not very professional having their personal calls on speaker phone while serving us. There was one lady who recommended a nice lounge to us as we were celebrating a birthday. The room needed maintenance desperately and the noise from the highway made it really hard to have a sound nights rest. Not to mention the phone rang every hour between 1am and 5am. I literally had to unplug it. I’m happy to see renovations happening at your property it’s definitely needed.
Bodde här 3 nätter i februari 2024
Svar från Shawnika 28 feb. 2024
Thank you for your feedback and your stay. Please accept our humble apologies for failing to exceed your expectations during your stay. Our guest safety and satisfaction is our highest priority and we will utilize your comments to work diligently towards improving our service.

10/10 Fantastiskt

Demeisha

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was very quiet and clean.
Bodde här 4 nätter i februari 2024
Svar från Shawnika 28 feb. 2024
Thank you for your feedback and stay. We appreciate your comments and your loyalty.

6/10 Okej

Mack

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Shawnika 28 feb. 2024
Thank you for your feedback and your stay

6/10 Okej

Christina

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This seemed like an old property, with banged up doors, cracks in the walls, and it had a bad painting job. There was a dead gecko under our fold out bed, and hair in the bathrooms. The room was nice and big, and the linens were clean.
Bodde här 1 natt i februari 2024
Svar från Shawnika 28 feb. 2024
Thank you for your feedback and your stay. Please accept our humble apologies for failing to exceed your expectations during your stay. Our guest safety and satisfaction is our highest priority and we will utilize your comments to work diligently towards improving our service.

8/10 Bra

Jeffrey A

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Breakfast was much better than I anticipated.
Bodde här 1 natt i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for your feedback and your stay

8/10 Bra

Richa, florida

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the set up and how safe it was
Bodde här 4 nätter i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

8/10 Bra

Lelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for your feedback and your stay.

10/10 Fantastiskt

Gloria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love the welcoming feelings from the staff
Bodde här 3 nätter i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

6/10 Okej

Marisa

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious but basic necessities and noisy pool guests
Bodde här 3 nätter i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for your feedback and your stay

10/10 Fantastiskt

Tyrone

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was amazing
Bodde här 4 nätter i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

6/10 Okej

Domingo

Gillade: Personal och service
Bodde här 2 nätter i februari 2024
Svar från Shawnika Edwards 25 feb. 2024
Thank you for your feedback and your stay

6/10 Okej

Cesar

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Las personas que atienden no tienen buen trato
Bodde här 2 nätter i februari 2024
Svar från Shawnika Edwards 17 feb. 2024
Thank you for your feedback and your stay