Querida Jannette,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en HOMETOWNE STUDIOS FORT LAUDERDALE en cuanto a limpieza y área segura. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por tus amables palabras. Al personal y a mí nos encantaría brindarle otra estadía cómoda en el futuro.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear Dave, I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. I was saddened to read that your stay fell short of your expectations due to the insects you reported. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you, Kevin, for writing to us about your recent stay at our hotel HOMETOWNE STUDIOS FORT LAUDERDALE. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We at Red Roof truly value your feedback and we wish you all the best in your future travels. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Spring,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS FORT LAUDERDALE. You indicated that the knob was broken, the toilet was backed up and the pests you described hindered your experience. This was truly disappointing to hear, and we do sincerely apologize. Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management in an effort to address your concerns and to work with the specialist to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately so they can take of the issue in real time to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Max. The staff and I at the HOMETOWNE STUDIOS FORT LAUDERDALE were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of our hotel, the noise disturbance, and the lack of room service dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Dear Sheanda, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. We appreciate your kind remarks about our clean and safe hotel. Feedback from our guests at Red Roof is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Thank you for sharing your feedback with us, Barry. The team at the HomeTowne Studios by Red Roof Fort Lauderdale appreciated your 3/5 score. However, you stated that our location was minimally equipped and not in good repair good repair. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Hello Gabrielle, Thank you for taking a moment to complete our survey. Myself and the staff at the HomeTowne Studios by Red Roof Fort Lauderdale appreciate your 3/5 score following your stay. It's great to read that you were pleased with the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Fort Lauderdale, Leslie. I am sorry that your experience did not meet your expectations. You stated that the listed pests and the lack of an iron, along with the other highlighted issues hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best with your stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Fort Lauderdale, Felicia. I am sorry that your experience did not meet your expectations. You stated that the listed pest and the missing drain cover in the shower, along with the other highlighted issues hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Chère Rose,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au HOMETOWNE STUDIOS FORT LAUDERDALE. Je suis désolé de lire que la propreté de la chambre a gêné votre expérience. Merci d'avoir partagé que votre lit était confortable. Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre personnel de la réception afin qu'il puisse répondre à vos préoccupations. Merci encore d'avoir partagé votre expérience. Nous avons hâte de vous voir lors de vos futurs voyages.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Elona,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. We are disheartened to learn about the cleanliness issue you mentioned with the room which led you to go to a different location. Please accept our sincerest apologies for this issue. We take cleanliness seriously and we will use your feedback to ensure our staff is providing the level of service our guests deserve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We wish you the very best in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Miguel, Thank you for leaving your feedback after your experience at HOMETOWNE STUDIOS FORT LAUDERDALE. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Louise, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. We're delighted that our helpful staff, clean room, developed location and friendly people left a positive impression on your stay. I am sorry that the kitchen utilities hindered your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Latasha, I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Your satisfaction is important to us, and we'd like to make things right. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Lawrence,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS FORT LAUDERDALE. You indicated that the doors could barely close, the pests you reported, the possible mold you saw and the other concerns you mentioned hindered your experience. This was truly disappointing to hear, and we do sincerely apologize. Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management in an effort to address your concerns and to work with the specialist to ensure everything is as it should be. In the future, should you stay with us again, please contact our front desk immediately so they can take of the issue in real time to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Kevin,Thank you for your review following your stay at HomeTowne Studios by Red Roof Fort Lauderdale. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the noise disturbance, the lack of security as you mentioned and the other listed issues hindered your stay. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. We wish you all the best in your future travels.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Hello Patrick, Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS FORT LAUDERDALE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Ricardo, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. It is great to read that you found our hotel to be a nice place for your money. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Cher Jean-pierre,Je vous remercie de partager votre retour suite à votre séjour au HOMETOWNE STUDIOS FORT LAUDERDALE. J'ai été attristé de lire que votre séjour n'a pas été à la hauteur de vos attentes en raison des produits que vous avez dû acheter et du manque de propreté de la chambre. Sachez que nous travaillons avec une entreprise de lutte antiparasitaire qui traite régulièrement la propriété contre les parasites, comme c'est la norme dans l'industrie. J'ai informé l'établissement de vos commentaires afin qu'il puisse travailler avec les spécialistes pour s'assurer que tout se passe comme il se doit.Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions régler le problème et garantir votre confort. Chez Red Roof, nous avons l'intention d'avoir votre confiance en notre capacité à prévenir des problèmes similaires à l'avenir. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci de partager vos préoccupations.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Cher Wilfrid,Nous sommes désolés d'apprendre que votre récente expérience au HomeTowne Studios by Red Roof Fort Lauderdale n'a pas répondu à vos attentes. Les informations que vous nous avez fournies sont loin d'être à la hauteur du niveau de notre marque, j'ai donc été vraiment déçu. J’ai certainement porté ce problème à l’attention de la direction dans le but d’enquêter sur vos préoccupations et d’y répondre. Chez Red Roof, nous apprécions votre confiance et apprécions vraiment vos commentaires.Nous vous souhaitons le meilleur dans vos futurs voyages.Avec mes remerciements,GabrielleRed Roof ManagementRediResponse Specialist

Dear KJ,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS FORT LAUDERDALE. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Mesanders, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS FORT LAUDERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Dear Betty,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS FORT LAUDERDALE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the staff and the inconvenience caused due to being told you have to leave. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. Have a great day.Sincerely,Red Roof Management

Dear Francisco,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS FORT LAUDERDALE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with not having a heater available in the room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management

Hi Victor,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Fort Lauderdale. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,RedRoof Management

Hi Nik,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Fort Lauderdale. We strive to provide guests with all the comforts of home, so I am disappointed to see that our cleanliness didn't meet your standards. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,RedRoof Management

Dear Cheryll,Thank you for taking the time to complete our guest survey of your recent stay at the Hometowne Studios Fort Lauderdale. You've expressed your displeasure in the cleanliness of the room, the comfortability of the mattress and that you found there to be safety concerns. This is regrettable to hear as it is not a experience our guests have and guest safety is our top priority. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better stay.Very truly yours,Red Roof Management

Hello Greg, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS FORT LAUDERDALE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Eduardo,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Fort Lauderdale. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied that there was no rooms upon arrival, prompting your 1/5 score. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. In regards to your refund, please fell free to reach out to the front desk directly for more information. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Nicole,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Fort Lauderdale and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Spandan,We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Fort Lauderdale did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situations throughout your stay. I will certainly bring this to the management’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Dear Sandra,We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Fort Lauderdale did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation throughout your stay. I will certainly bring this to management’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Dear Mayan,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Fort Lauderdale. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the affordability and convenience of our location. Nevertheless, we appreciate your comments regarding the cleanliness of the room. Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Thank you for your review, Milton. Myself and the staff at the HomeTowne Studios by Red Roof Fort Lauderdale strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In order to understand what prompted your score, please consider adding comments to your review in the future to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you re in the area.Sincerely,RediResponse Specialist

Dear Andrea,We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Fort Lauderdale did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation throughout your stay. I will certainly bring this to the management’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Dear David,We appreciate you taking your time to share your honest feedback here at the HomeTowne Studios by Red Roof Fort Lauderdale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You mentioned that you booked 7 nights but you checked out after 3 days. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. In the future, please consider adding more details to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Mitchell Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS FORT LAUDERDALE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS FORT LAUDERDALE. I am happy to read that you mention that Felicia was nice during your visit. I am sorry that your experience did not meet your expectations due to the staff you described to be rude, the smoking into the room, the upkeep of the grounds of the property and the other concerns you described. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. We take these issues seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Hello Jackie,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios Fort Lauderdale. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Akniyet,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios Fort Lauderdale. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Delisha, Thank you for taking a moment to complete our survey. Myself and the staff at the HomeTowne Studios by Red Roof Fort Lauderdale appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Dear Jose,Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios by Red Roof Fort Lauderdale. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the friendliness of our staff. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Hello Chejo,Thank you for being our guest here at our HomeTowne Studios Fort Lauderdale. We are disappointed to see your 2/5 score and to know the issue you've mentioned regarding your deposit. Please know that it usually takes 7-14 business days for your deposit to be reflected in your account. Should you not see your deposit reflecting please feel free to contact our front desk for further details. Thank you for sharing your concerns and I hope you will have a better experience in our future travels.Very truly yours,Red Roof Management

Hello Delisha,Thank you for being our guest here at our HomeTowne Studios Fort Lauderdale. It's good to see that you were pleased with our hotel staffs friendly and welcoming nature, prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Hello Jose,Though we appreciate your 3/5 score, we're disappointed that this was the impression you left with of our HomeTowne Studios Fort Lauderdale. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management