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Recensioner av Holiday Inn Express New Haven, an IHG Hotel

2.5 out of 5
Holiday Inn Express New Haven, an IHG Hotel
11205 Isabelle Dr, New Haven, IN

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 256 av 542 recensioner" "
8 - Bra i betyg. 165 av 542 recensioner" "
6 - Okej i betyg. 59 av 542 recensioner" "
4 - Dåligt i betyg. 36 av 542 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 542 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Della

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice! I found the gentleman that checked me in at the front desk to be very kind and professional! The room was clean quiet and spacious.
Bodde här 1 natt i maj 2024
Svar från Armonnie 21 maj 2024
Dear Della Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 Okej

Salina

Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Väldigt dåligt

Kasey

Reste med familj och småbarn
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This location was absolutely horrible. We paid and reserved a room online and also called a head to make sure we were good and they said yes your room is ready. when we arrived, they had given our room away, said management changed it to first come first serve basis. Not only did they do that to my family, they did it to six other families. We were traveling out of town for a cheer competition so finding a hotel was nearly impossible. We had to drive 30 more minutes out-of-the-way to find a place to stay. Not happy and definitely will never book there ever again.
Bodde här 1 natt i maj 2024

4/10 Dåligt

renae

It sounded like there was a party in the hallway for hours! People, talking loudly and running through the hall. Doors were continually slamming shut. This went on till at least 11pm. Loud, talking end door, slamming began again at 7am. I called down to the front desk to let them know how noisy it was. Jaylyn told me he would come right up and talk to the people. I did hear him come up and tell everyone they needed to go to bed. Unfortunately that did not change their volume or behavior.
Bodde här 1 natt i maj 2024
Svar från Jessica 21 maj 2024
Thank you for filling out our survey regarding your stay. I am sorry to hear that you experienced such disruptions! We will use this as a coaching opportunity and hope you will stay with us again in the future.

2/10 Väldigt dåligt

angie

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
They over booked and refused me a room. Now I'm fighting to get a refund
Bodde här 1 natt i maj 2024

8/10 Bra

Guy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bra

Robert

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Barry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy for semi parking
Bodde här 1 natt i april 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bra

Lamar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The motel was clean, staff was friendly. Had pool, and fitness/ exercise room. I am looking forward to the breakfast buffet in the morning. All rooms are smoke free.
Bodde här 1 natt i april 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Barry

Bodde här 2 nätter i april 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Väldigt dåligt

wendell

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jessica 10 apr. 2024
Thank you for taking the time to fill out this survey regarding your stay with us. We hope to host you again in the future!

10/10 Fantastiskt

Bryttney

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff were very friendly and really cared about everyone having a great experience. Breakfast was delicious and the pool was nice.
Bodde här 2 nätter i april 2024
Svar från Jessica 10 apr. 2024
Thank you for taking the time to share your feedback with us. We appreciate your business and hope to see you again soon!

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff
Bodde här 1 natt i april 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Fariz

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bra

Elden

Nice. Clean and quiet Smooth check in and follow up to make sure we had everything we need for a comfortable stay
Bodde här 1 natt i mars 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

CHANDRA SEKHAR

Bodde här 1 natt i mars 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Kara

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, easy stay, nice breakfast, nice big rooms!
Bodde här 1 natt i mars 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 Okej

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older building , sink did not drain properly Other than that everything was clean and stay was good
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

JOHN

Reste med sin partner
Gillade: Personal och service
We have stayed here often and at other Holiday Inn Expresses. This facility has a nice staff, but the hotel itself really needs to be cleaned up and remodeled. The price is as high as most others but it doesn't seem to be keeping up with updates very well.
Bodde här 1 natt i februari 2024

8/10 Bra

Margaret, Missoula

Bodde här 1 natt i februari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is very clean the staff are very polite and everything is nice especially the rooms
Bodde här 1 natt i februari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Hussein

Bodde här 2 nätter i februari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Väldigt dåligt

Mario

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Breakfast and the bed were the only good. Noise level was awful from 12am-4am! No general manager on duty. Pre teen kids were running in halls, knocking loudly on doors, slamming doors, talking loudly and non-stop. No respect. A few guests shouted in attempt to deescalate and threatened to call police. Front manager was Grace and offered to call non-emergency.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Night attendant - Jaylin, was awesome!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warm welcome
Everyone was welcoming, friendly, and helpful.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

David

Bodde här 1 natt i februari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Carl

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonably priced
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Rachael

Gillade: Renlighet och personal och service
It was nice
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Stuart

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Gentleman at the reception was fantastic.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

barbara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were the best. Came for funeral they stopped and listen to me . Room clean,bed comfortable, breakfast good and hot.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

John

Bodde här 1 natt i januari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Väldigt dåligt

christina, Buford

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Michael A.

Bodde här 1 natt i januari 2024
Svar från Armonnie 21 maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Keith

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was told there were no vacancies, however Expedia showed 6 rooms available.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Beau

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They must have remodeled because it was a very nice and new looking hotel, also very clean and very clean smelling. Also the breakfast was very good!
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Jerrad

Gillade: Personal och service och boendets skick och faciliteter
There was kids running around the halls, stomping, yelling and running. Both on the second and third floor hallway. Went on well pass 11pm. Called front desk yet didn't do anything about it.
Bodde här 1 natt i januari 2024

8/10 Bra

Christien

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Only complaint was our room had a broken heater/air conditioning unit and damaged wall and TV hanger. That being said, we brought it to the hotel staff and they were very accommodating and offered a new room. Due to being settled in amd spending very little time in the room, we chose to keep the room put of convenience. The room itself was very clean and the staff was super helpful. Just some infrastructure issues that should be addressed and should keep a room from being issued out until fixed in my opinion. Ultimately, would stay here again based on the overall experience.
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Amritpal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

6/10 Okej

Zachary

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Linda

Bodde här 1 natt i december 2023