Interiör

Recensioner av Kimpton Harper Hotel, an IHG Hotel

4 out of 5
Kimpton Harper Hotel, an IHG Hotel
714 Main Street, Fort Worth, TX

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 381 av 527 recensioner" "
8 - Bra i betyg. 71 av 527 recensioner" "
6 - Okej i betyg. 36 av 527 recensioner" "
4 - Dåligt i betyg. 21 av 527 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 527 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Onda

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A truly enjoyable stay.
Bodde här 1 natt i maj 2024
Svar från General Manager 15 maj 2024
Dear Robert,Thank you for your generous review! We work hard to deliver an extraordinary experience to every guest by providing unparalleled comfort and cleanliness. It warms our hearts when guests go out of their way to recognize these efforts, and we are so happy to hear you enjoyed your stay. It was truly a pleasure having you here, and we'd be delighted to welcome you back to Kimpton Harper Hotel anytime.Warm Regards,Rana PapsonGeneral Manager

8/10 Bra

Amber

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was well maintained, wish there were a few more amenities like an outdoor space or a pool. The room was very comfortable and clean. The staff were accommodating and helpful. I would return!
Bodde här 3 nätter i april 2024
Svar från General Manager 6 maj 2024
Dear Amber,From all of us at Kimpton Harper Hotel, thank you for your review! We appreciate your feedback regarding the amenities, and your suggestions will be taken into consideration as we continue making improvements. That said, it is wonderful to hear you enjoyed our comfortable, clean rooms and the warm, friendly service from our team. We look forward to your next visit!Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Eugene

Wonderful!
Bodde här 1 natt i april 2024
Svar från General Manager 6 maj 2024
Dear Eugene,It is wonderful to know that you had an excellent experience with us at Kimpton Harper Hotel! Thank you for your perfect rating, and we hope you return soon.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Kenneth, Los Angeles

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very Clean and quiet - nice room and bathroom - it was pretty perfect for the price point. Elevators were a little slow and backed up occasionally - but that is my only (very minor) complaint to a nice stay.
Bodde här 2 nätter i april 2024
Svar från Kim T 29 apr. 2024
Hello Kenneth! We are delighted that you enjoyed your stay with us! Thank you for giving us some detailed feedback regarding your experience. We certainly hope that we'll see you again sometime!

10/10 Fantastiskt

Luis H

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms are good size and there is plenty of natural light.
Bodde här 1 natt i april 2024
Svar från Kim T 29 apr. 2024
Hello Luis! Thank you for your feedback! We appreciate when guests take a moment to let us know how we're doing. We're glad that you enjoyed your stay with us and we hope to see you return!

10/10 Fantastiskt

Veronica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All was great!
Bodde här 2 nätter i april 2024
Svar från General Manager 19 apr. 2024
Dear Veronica,It was such a pleasure to welcome you to Kimpton Harper Hotel! We are delighted you thoroughly enjoyed your experience and hope you return soon.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kim T 23 apr. 2024
Hello Megan! We're glad that you enjoyed your stay with us! Thank you for taking a moment to leave us with your feedback. We hope to see you again soon!

10/10 Fantastiskt

Erick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stephan at the front desk was simply amazing! He made our stay absolutely incredible, he was incredibly nice and made our wedding night r Great!
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Erick,Congratulations on your recent marriage. We are delighted Stephan could provide such outstanding service for you during this special time. Thank you for allowing Kimpton Harper Hotel to welcome you for your recent wedding. It was an honor having you stay with us, and we look forward to many return visits!Warm Regards,Rana PapsonGeneral Manager

4/10 Dåligt

Amy

Bodde här 2 nätter i april 2024
Svar från Kim T 29 apr. 2024
Hello Amy. We appreciate your feedback, and while it seems we may have fell short of your expectations, we hope that you will see us again so that we can show you our very best!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Cole C. 6 apr. 2024
Thank you so much for your feedback! We look forward to your next visit.

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would recommend this hotel to all my friends and family and have actually already recommended it to one of my friends. I was very surprised and impressed with the hotels modern touches. With the hotel being an older hotel I was expecting an older decor. The hotel had a few other surprises for us, such as when we checked in they had a free wine happy hour upstairs for the guests, which I thought was a very nice unexpected touch. The rooms were super clean and the staff was very friendly!!! We travel ALL OVER the states and overseas as well and in my opinion for the price of this hotel and it location, cleanliness, and staff, they all deserve 5 Stars *****
Bodde här 1 natt i mars 2024
Svar från Cole C. 3 apr. 2024
Thank you so much for sharing your experience, Raymond! We are so happy to hear you enjoyed your stay, and a few of our special amenities here at The Harper. We hope to welcome you back in the near future!

10/10 Fantastiskt

Jason, Arlington

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience! Loved the hotel for being so clean
Bodde här 1 natt i mars 2024
Svar från Cole C. 3 apr. 2024
Thanks for sharing your feedback, Jason! We appreciate it and hope to see you again soon.

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Be prepared to pay for valet parking at $48 per night. Services was excellent.
Bodde här 3 nätter i mars 2024
Svar från Cole C. 3 apr. 2024
Thank you for your honest feedback. We hope to welcome you back very soon.

10/10 Fantastiskt

Taylor

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i mars 2024
Svar från Cole C. 3 apr. 2024
Thank you so much for your feedback! We look forward to welcoming you back on your next visit.

10/10 Fantastiskt

Kerstie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Cole C. 3 apr. 2024
We are so glad you enjoyed your stay! We look forward to your next visit!

10/10 Fantastiskt

Deirdre

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limited parking.
Bodde här 1 natt i mars 2024
Svar från Cole 31 mars 2024
Thank you kindly for sharing your honest feedback. We always appreciate it, and use that information to enhance future guest experience. We look forward to welcoming you back on your next visit.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. I really liked the original elevator dials.
Bodde här 3 nätter i februari 2024
Svar från Cole 31 mars 2024
We are delighted to hear that you enjoyed your stay, and some of the historic items we have kept from years past. We look forward to your next visit!

8/10 Bra

BRYAN

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quoted one price from Expedia charged $200 more at the hotel. Checkin was at 4pm, told no rooms till 4:15. Still no room at 4:45. Smh. Left us no time to get ready for our dinner arrangements. 6th floor elevator didn’t work going down. Sink plug didn’t work in room. Why would you put check-in lobby on the 24th floor? Had to carry all our luggage up 24 floors took 2 trips. SMH.
Bodde här 1 natt i mars 2024
Svar från General Manager 29 mars 2024
Dear Bryan,We appreciate your feedback and are concerned about the issues you've encountered, including the booking discrepancy and the check-in delay. While the design of our lobby is intended to offer unique experiences, we understand the inconvenience it caused you. Additionally, we apologize for the concerns you had with the elevator and sink, which are certainly not up to our standards, and we are taking steps to address them. We are committed to improving and hope that we will have the opportunity to provide you with a smoother experience in the future.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

michael p

Excellent
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Michael,It's wonderful to hear that you had an excellent time with us overall and we trust that everything was in order for your visit. Thank you so much for the perfect rating, and we hope to see you again soon. Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Moonika, Lake Hopatcong

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay, convenient valet parking with best service. Hotel is clean and beautiful.
Bodde här 3 nätter i mars 2024
Svar från General Manager 25 mars 2024
Dear Moonika,Thank you for your recent stay at Kimpton Harper Hotel. Our staff takes great pride in their work to keep our rooms clean and comfortable. Thank you for your feedback and we hope to see you again. Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Chad, Prosper

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Kim T 25 mars 2024
Hi Chad. We're glad that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Fantastiskt

Jacy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay at the Kimpton! It was a lovely place and very accommodating.
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Jacy,It was an honor to host you at Kimpton Harper Hotel. It's always lovely to read reviews like this, and we're delighted you had a wonderful stay. Our team is looking forward to welcoming you back!Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Ravin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was amazing. The room had an amazing view and soaker tub. We ate at the restaurant Il Modo downstairs for dinner and the meal was soooo good. Hotel stay was very helpful form Valet to the bar. Very quite, clean and a must stay in Ft. Worth.
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Ravin,Thank you for choosing Kimpton Harper Hotel and for sharing your delightful review. We are thrilled you were impressed with everything from our amazing view and wonderful accommodations to our top-notch staff and delicious dining experience. We look forward to welcoming you back for many more memorable occasions.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique building in a very convenient, central location
Bodde här 4 nätter i februari 2024
Svar från General Manager 3 mars 2024
Dear Richard,Thank you for choosing Kimpton Harper Hotel. We're glad you appreciated our property's unique aesthetic and convenient location. It was wonderful to have you stay with us, and we look forward to welcoming you back for another memorable experience!Warm Regards,Rana PapsonGeneral Manager

8/10 Bra

katie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Second time I have stayed here. It’s fabulous but there was a fingernail on the floor in the bathroom that was definitely not mine and a brown curly hair under the pillow. - again definitely not mine. I don’t like that I can’t adjust the thermostat - I had to call the front desk twice to remotely turn it up. Also I couldn’t get the TV to come on. The light would come on but just a black screen… Otherwise beds are super comfy and the shower had great water pressure and temperature. I appreciate the beer and water complementary at check in, the hour of free wine, and the coffee available in the morning at the restaurant.
Bodde här 1 natt i februari 2024
Svar från General Manager 19 feb. 2024
Dear Katie,Thank you for choosing to stay with us at Kimpton Harper Hotel. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of some of our plentiful amenities. However, we offer our sincere apologies for any inconvenience you experienced in your room. Also, we're very sorry if your room was anything short of immaculate. Your comments have been duly noted and will be discussed with our team. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose us again in the future.Warm Regards,Rana PapsonGeneral Manager

6/10 Okej

Florence

Gillade: Renlighet och personal och service
The price of the room doesn’t do the value of the food justice. Pillows uncomfortable, sheets and towels rough. Kimpton used to be better than this when I worked for them, have definitely gone down in value
Bodde här 1 natt i februari 2024
Svar från General Manager 19 feb. 2024
Dear Florence,We value your feedback and are glad you took the time to share your thoughts. It's disappointing that your room and our food didn't meet your expectations. We're committed to improving our guest experience and will consider your comments. We appreciate your past connection to Kimpton and hope to regain your confidence in our value. It would be wonderful to welcome you back for a more satisfying stay.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Jazmin

Bodde här 1 natt i februari 2024
Svar från Kim T 25 mars 2024
Hello Jazmin! We thank you for taking a moment to let us know how your stay went. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 Fantastiskt

Marcie

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great property, easy walking to many places. Clean and staff was very friendly.
Bodde här 2 nätter i februari 2024
Svar från General Manager 15 feb. 2024
Dear Marcie,Location is one of the most important aspects of taking a trip, so we're glad that you could experience all the convenience ours affords our guests. We're also pleased that our dedication to cleanliness and service helped make your time with us an exceptional one, and we look forward to welcoming you back to Kimpton Harper Hotel for another fantastic stay; until next time!Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay!! Will absolutely stay at the Harper again
Bodde här 4 nätter i februari 2024
Svar från General Manager 13 feb. 2024
Dear Anne,Thank you so much for the high rating. We're so happy to know that you had a great time with us overall, and we trust that everything was in order for your visit. Please consider coming back to join us again soon!Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Brandi

Reste med sin partner
Love how clean and affordable it was to stay.
Bodde här 1 natt i februari 2024
Svar från General Manager 13 feb. 2024
Dear Brandi,Thank you for your positive feedback! Maintaining a clean and comfortable environment at an affordable price point is our top priority, and we're thrilled that we could meet your expectations. It would be a pleasure to welcome you back to Kimpton Harper Hotel and provide another excellent stay.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Kim T 25 mars 2024
Thank you for taking a moment to let us know how your stay went. We are glad you enjoyed your stay and we hope to see you again.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Kim T 25 mars 2024
Hi David. Thank you for your feedback. We appreciate when guests let us know how their stay went. We hope to see you again.

4/10 Dåligt

Maricris

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Cole 31 mars 2024
Thank you for your feedback. We will look to improve our guest experience, and hope to welcome you back in the future.

6/10 Okej

Carrie

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Was ok not worth the money. Hidden fees are never fun
Bodde här 1 natt i januari 2024
Svar från General Manager 6 feb. 2024
Dear Carrie,Thank you for sharing your feedback. We're sorry that your experience did not fully meet your expectations, particularly regarding the value of your stay. We strive to ensure transparency in all our communications and will continuously work to improve our guest experience. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Guillermo A

Bodde här 1 natt i februari 2024
Svar från Kim T 25 mars 2024
Hello Guillermo! Thank you for letting us know how we're doing! We appreciate your feedback. We hope to see you again soon!

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Kim T 25 mars 2024
Hi Grant! We appreciate that you took a moment to let us know about your stay experience. We are glad that you enjoyed your stay with us and we hope to see you again!

10/10 Fantastiskt

Whitney

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, good food annd overall great hotel!
Bodde här 3 nätter i januari 2024
Svar från General Manager 31 jan. 2024
Dear Whitney,Thank you very much! From our terrific location to our delicious culinary offerings, we are happy you had a great experience at Kimpton Harper Hotel. Hosting you was a treat, and we look forward to doing so again. Take care.Warm Regards,Rana PapsonGeneral Manager

8/10 Bra

Eric

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Great hotel, missed some service
Great location and nice historic hotel. My only issue was during my two-day stay my room was never cleaned and I have no idea why. But overall would definitely stay here again.
Bodde här 2 nätter i januari 2024
Svar från General Manager 28 jan. 2024
Dear Eric,We're so happy to know that our amazing location was perfect for your needs. Your feedback about the housekeeping service will be discussed internally, as we're always looking to improve, and we hope to see you again soon. Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Randi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great all the way around. Ease of the valet was wonderful. Il Modo was delicious
Bodde här 2 nätter i januari 2024
Svar från General Manager 12 jan. 2024
Dear Randi,It was a privilege to host you at Kimpton Harper Hotel. Thank you for sharing your praise for our efficient valet service and the delicious menu at il Modo. Come back and see us again!Warm Regards,Rana PapsonGeneral Manager

8/10 Bra

Kirk

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Kimberly

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Joel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful hotel with a great location to convention center. Staff was wonderful.
Bodde här 2 nätter i januari 2024
Svar från General Manager 8 jan. 2024
Dear Joel,Many thanks for taking the time to share your experience with us! We're thrilled our fantastic location suited your travel needs well. Additionally, our team is committed to providing high-quality guest service, and we’re delighted we made a good impression on you. It was truly a pleasure having you as our guest, and we hope you return soon.Warm Regards,Rana PapsonGeneral Manager

2/10 Väldigt dåligt

Cheston

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Dana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

LaNisha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Kim T 25 mars 2024
LaNisha, thank you for your feedback! We appreciate when guests let us know how their stay went. We hope to see you again soon!

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Jenny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the hotel. The staff was friendly, the rooms were clean and beautiful, the dining area and bar area was exceptional. The valet staff was awesome, friendly, and fast. Complimentary drinks and water were a wonderful touch. We loved the close location to Sundance square, everything we wanted to do was within walking distance. My only suggestion would be to have signage on the lower entry level to let guests know check in is on the 24th floor. This wasn’t clear and we waited a bit on the lower level to check in. The valet pointed us in the correct direction but it wasn’t clear once you arrive at the hotel. I’m sure I overlooked this detail on my reservation.
Bodde här 2 nätter i december 2023
Svar från General Manager 8 jan. 2024
Dear Jenny, It is wonderful to know that you had an excellent experience with us! Receiving recognition for our hospitable team, lovely accommodations, and fantastic amenities is always appreciated. We're thrilled our excellent location suited your needs well and that our hospitable team left a great impression on you. Your feedback about signage will be shared internally for further consideration, as we are always seeking new ways to improve. Thank you for your great review, and we hope you return soon!Warm Regards,Rana PapsonGeneral Manager

8/10 Bra

Margie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The valet parking was hit with everyone trying to depart at the same time. Cotton Bowl and Cowboys game on the same weekend, might need to bring in extra help. This is a newer hotel in downtown FW so chalk it up to experience. Really did like the hotel though. Will stay there again.
Bodde här 1 natt i december 2023
Svar från General Manager 8 jan. 2024
Dear Margie,It was wonderful having you join us recently. We're delighted you enjoyed our lovely hotel. Your feedback is greatly appreciated and will be shared with our internal team for further consideration. Thank you for taking the time to share, and we look forward to your return.Warm Regards,Rana PapsonGeneral Manager

10/10 Fantastiskt

Little

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dog friendly and bar fantastic
Bodde här 1 natt i december 2023
Svar från General Manager 2 jan. 2024
We're thrilled to hear that you had an excellent stay! We're delighted to offer a dog-friendly environment, and we're glad you enjoyed our fantastic bar. We look forward to welcoming you back for more fun in the future.Warm Regards,Rana PapsonGeneral Manager