Dear Karin,Thank you for choosing Courtyard by Marriott London Gatwick Hotel for your recent stay and taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Please rest assured that your comments have been shared with the Hotel Management as well as the Food and Beverage Manager in an effort to improve our guest experience in our bar and restaurant.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Once again thank you for taking the time to share your feedback!Kind Regards,Zhanna ShvetsGuest Service ManagerCourtyard by Marriott

Dear Sophia,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Courtyard London Gatwick Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard London Gatwick Airport and we hope you choose to create more memories here whenever your travels bring you back to West Sussex.Regards,Alexandra BuruianaGuest Services Manager

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Courtyard London Gatwick Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard London Gatwick Airport and we hope you choose to create more memories here whenever your travels bring you back to West Sussex. Regards, Alexandra Buruiana Guest Services Manager

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Courtyard London Gatwick Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard London Gatwick Airport and we hope you choose to create more memories here whenever your travels bring you back to West Sussex. KInd Regards, Front Desk

Dear Daiza , Thank you for your for this review and thank you for your comments , comments like your help us improve and enhance our product, we hope that we get the chance to welcome you back to our hotel again soon.

Dear John , Thank you for giving us a 5 out of 5 rating , we do hope that we get the chance to welcome you back to our hotel again soon

Dear Anthony, Thank you for sharing your experience with me , rest assured that we have taken your comments seriously.

Dear Latchmin, Thank you for taking the time to leave us this feedback , we look forward to welcoming you back to our hotel again soon.

Dear Emanuela , Thank you for your taking the time to leave up this score , we will reach out you to find out some more information about your stay.

Dear Vikki, Thank you for your review , we are sorry that we did not meet your expectations. we have already pasted these comments onto the Head Chef for him to review and take action where needed

Dear Pratima , Thank you for taking the time to leave us 5 out of 5 , We do hope that we get the chance to welcome you back to our hotel again soon

Dear John , Thank you for taking the time to leave us this 5 out of 5 review , we do hope that we get the opportunity to welcome you back to our hotel again soon.

Dear CLAIRE , Thank you for sharing you stay with me , its great to read that my team made you feel welcomed , i do hope that next time we are you first choice of hotel.

Dear Julie , Thank you for the 5 star review , we are so glad you had a good stay , we do hope that we get the chance to welcome you back to our hotel again soon.

Dear Elizabeth, Thank you for taking the time to leave us a review. we do hope that we get the chance to welcome you back to our hotel again soon.

Dear Ian, Thank you for the 5 out of 5 and thank you for the lovely review , this has been shared with the team , comments like your lets the team know that they are doing an amazing job , thank you

Dear DANIEL , Thank you for sharing your stay with me , i am sorry that the bathroom was filthy , i trust that you made the team aware so that they correct this , i appreciate all feedback even negative as it gives myself and the team to review and improve , i do hope that you do come back to stay with us so i can show you that this is a one off.

Dear Moises , Thank you for the 5 out 5 Review , i do we get the chance to welcome you back to our hotel again soon.

Dear Cyril , Thank you for 4 out 5 rating , i look forward to welcoming you back to our hotel again soon.

Dear Francis , Thank you for taking the time to let me know your thoughts , as we have triple glassing to make the hotel sound proof this is due to the planes and the noise they make , we do have a mobile phone booster system within the hotel to remedy this , clearly it was not working at the time you was here , if and when you come back to stay with us , please make us aware that you not able to make a cell phone call and the team will make sure that you are able.

Dear Marlene , Thank you for sharing you stay with me , I am so pleased to read that you had a good stay with us , i do hope we get the chance to welcome you back to our hotel again soon.

Dear Lisa , Thank you for sharing your concerns. We apologize for the shortcomings you experienced with our rooms, and restaurant. Your feedback is so important and we'll work diligently to improve. We hope we get the chance to provide you next time you stay with us a better experience.

Dear Bryan , Thank you for the 5 star review and thank you for staying with us , we hope that when you are back in area that you do come to stay with us.

Dear Alan, Thank you for the review , i am sorry to read that the Gatwick services was slow , as always we are in contact with them daily , so i will pass this feedback onto them , i note that you like our hotel, we do hope that you come back to stay with us again soon.

Dear Lamis , Thank you for the 10 out of 10 rating , we do hope that get the chance to welcome you back to our hotel again soon.

Dear Andy , Thank you for taking the time to leave us a 4 star review , we do hope that we get the chance to serve you again , safe Travels

Dear Jo , Thank you for leaving us a 10 out 10 rating , the team was so happy to see this , we hope that when you next back in the area that you do come stay with us.

Thank you so much for taking the time to rate your experience with us, and for the perfect score of 10 out of 10, we do hope that we get chance to welcome you back to our hotel again soon.

Dear Chris , thank you for 10 out of 10 , we love to make our guests stay the best that can be and it looks like we have done that , when you are next in the area we hope that you do come and stay with us.

Thank you so much for taking the time to provide us with a perfect score of 10 out of 10! We are truly grateful for your positive feedback.

Thank you for the fantastic rating of 10 out of 10! We're thrilled to hear that your experience at our hotel met your expectations, we do hope that we get the chance to welcome you back to our hotel soon.

Providing excellent service and assistance is a top priority for us, and we're delighted to know that your experience reflected this commitment, do hope that we get chance to welcome you back to our hotel soon.

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your recent stay. It is our goal to provide a seamless and enjoyable experience for all our guests, and we regret that we fell short of meeting your expectations. We have passed this feedback onto the front office manager for review and action